Best place to go for your tires... New or used. Great service as well as prices that wouldnt break you.
Took great care of me and good prices. And fast tire change!
This was the second time purchasing tires at this business. Pleasant friendly staff and customer oriented. Minor problems brought to my attention to get approval to take care of, I appreciated that. Tire prices and selection were great! Also had service done at my previous visit and was outstanding. Will be having service done again next week and looking forward to it.
These guys at Discount Tire Outlet are top notch! Absolute best customer service I’ve ever dealt with. Please, if you are reading this review and need a quote for tires or need to purchase tires ask for Tom or Robert they will get you exactly what you need! As far as the guys in the shop, you all worked like a well oiled machine. I’ve never experienced better!!! Wish I could give more than 5 stars!!
This is the place to go for your tire needs. Fair prices, exceptional service and friendly people from the time you arrive until the time you leave. Highly recommend this establishment
My go to place for any of my auto needs. Always reliable, friendly, and reasonable!! Thanks guys!!
Personal and professional!My family and I have been going to Discount Tire for years, and we couldnt be more pleased! They go above and beyond for the customer ensuring their satisfaction! The pricing, the quality, the kindness.....all exceptional!! So glad we found DTOP!!!
The employees are really friendly and helpful. Ive been going there for years now and Ive never had a problem with their tires. I also get my oil changes there. They get you in and out in a timely manner. If they dont do a service that you need they will refer you to someone. My air conditioner didnt work sent me to Wagoners on Erie St. in Massillon needed a new gear. They fixed it and Ive had no problems. My car SUV is 13 years old and Ive never had anything done to the air conditioner. I will use them both again.
Outstanding service and quality products at a great price !
Great prices for tires. Our appointment was for 1:30. Never got out until 4:45. Originally said 2 hours . Then at 3:30 we saw guys going to lunch. Understand that because they work late, they parked our truck in the parking lot and we thought it was done. My husband went into check and they said alignment machine was busy and it wasnt done yet. Just tell the truth that the guys go to lunch at 3:30. No one allowed in waiting room and didnt have a problem with that so we sat in my car for over 3 hours. We live off of Easton street in North Canton and certainly wouldnt have made sense to drive home and drive back.
Very fair and respectable place to have your car serviced.
Awesome service and reasonable prices, the only place we go for tires! The staff are all so helpful and nice people!
Random stop off of google maps to get tire pressure sensors installed. Already had the sensors and oversized tires. These guys were very professional squeezed me in with no problem and got me in and out of there quick. Great job!
The best tire shop in Stark County! Locally owned and operated. Excellent customer service and professional service. They can get you some of the best tires on the market at very fair prices. Ive used Tom and his team for many years and will continue as long as I have the need! You cannot go wrong with the Tire Pros at Discount Tire!
They could not have been nicer. I have used them before and will again. Love them ❤️😁❤️
I put new tires on my boat trailer drove 8 miles and one blew out took it back and they would not return my money back had to go to Wal-Mart to get it replaced but it happens
Would definitely recommend them for great service and reasonable prices. All the employees have been very helpful and have gone above and beyond my expectations.
I needed tires and got in same day. To top it off, I was in and out in about 30 minutes. These guys run like a race car pit crew! We will be taking all of our cars there from now on!! Thanks guys
Great place with friendly service.
Great prices!! Only place I go to for oil changes and tires!! Pretty quick but always will tell you if they cannot get you in or not!!
They were all so awesome here. Explained things for me and did an awesome job and it didn’t take long at all. I’ll always recommend here.
Good reliable service. Reasonable prices.
Great 👍 👌 👍 services asALWAYS. 25 YEARS IT KEEPS ME COMING BACK.
No wonder this company is highly recommended and has such a high rating. Such a friendly staff, they helped me every step of the way, and have already set up my next appointment with them. Definitely recommend to anyone local or that doesnt mind the trip!
So, back in December I was told by my dealership that I needed new tires at only 19000 miles on my brand new vehicle. I did not believe it at the time and thought I could at least get some more mileage out of them. Because I was planning to drive a long way on my vacation I decided to finally go get new tires so I chose discount tire because they had a great price. Not only did they have a great price they told me I didnt need new tires and to come back in 10 thousand miles. I feel most tire dealerships would have taken advantage of what I was told by my car dealership. These people are honest and legitimately good people.
Quick service, in and out in an hour
I had a flat tire and even though they were beyond busy they squeezed me in so I didnt have to ride around on the donut tire. Thanks Tom!!
Excellent Customer service and value ..
Friendly and professional staff. Everything is priced affordably! Had my new tires on the car and back on the road in 30 minutes!
My tires had warranty when I got a nail on my tired when without an appointment and they were too full but they went above and beyond and found me a solution
Excellent service and staff.Only thing I think they can improve upon is directional signage guiding customers with appointments to their windows.It was slightly confusing seeing their lobby locked with the explanation of why but nothing directing customers to the two windows where check-in and payments were being processed. It certainly didnt ruin the experience though, once I got checked in everything else was excellent.
Started by getting a quote from Tom. He was terrific in providing pricing and advice on different tires. Their pricing is great and installation was very reasonable. They are so friendly and easy to work with. This will be my tire store from now on. My daughter shops here as well as my other daughter’s hubby. The whole family has chosen Discount Tire Outlet as our go to tire store.
Very accurate/ Great Service. Im recommending to all my friends and family to use this Company!!
Being on SS, money is tight. I called around for the best price on 4 tires for my car. It came down to two dealers. Discount Tires had the better price for the same tire. I scheduled for the next day and was in and out in about an hour. Luckily it was a nice day and we could sit outside enjoying the weather. I can sure tell the difference in the driving and the ride since buying Cooper Hercules Tires !
In early on a Saturday and out quickly. Thanks guys.
Quick & good friendly service! Very well priced! Highly recommend if you need tires or just a oil change!
Best place around to get your vehicle serviced or new tires. Very friendly and professional. Would recommend to anyone!
What a well-managed business! Tom pays attention to detail. He knows his stuff. His employees are very helpful, courteous, and they get the job done. It’s the only place I’d go for tires. There’s places that are closer to where I live, but I’d rather drive a little further knowing that it’ll be done right!🇺🇸✌️
I picked up a nail in my brand new car. I called around to see who had the correct tools to fix it. I drove out of my way to go here because they reassured me that their best technician would work on it and they had proper tools with my TPM sensors. I picked up car and I immediately seen a HUGE grooves dug all the way around rim. (Brand new car) the guy took me inside and told me a new employee with no guidance did it and I couldn’t believe it. I specifically called and made sure and when dropped off again. ???Told me it would be no charge and the manager was out of town but he’d have him call me. I talked to manager several times. He was a real gem. Kept blowing me off. He told me he’d get me a new rim twice and I called where he ordered them from and they told me both times they are refurbished. I have a new car. I want a new rim. Not refurbished. He told me multiple times it was new. I sent him invoice to have dealership replace the rim. He offered me partial money for rim but not the amount to cover to buy a new rim. He taped our audio conversations and got nasty many times with me. I asked to talk to the owner and he said he doesn’t talk to anyone. I am pretty easy going and nothing bothers me. But every time I see someone tell someone to go here it upsets me and hope that no one does so they don’t have the heartache they caused me. I had a simple nail hole leek and now I have a jacked up rim. Terrible customer service !!!
Tom, Rob and the staff have been nothing but good to me. They are all so kind, helpful and eager to meet my needs to satisfaction. I am very grateful. Phenomenal pricing, honest people, and very efficient turnaround time. Thank you Discount Tire Staff!! Bless you all!!
I have been going here since I first began to drive at 16. Now, over a decade later I’m still pleased to be doing business with them. The entire staff has always been a pleasure to work with. I have never met more honest and forthright mechanics. I implore you to go check this place out for your tire and maintenance needs. I promise you won’t be disappointed.:)
Took my car in after being told by another mechanic (out of state) that my brakes and rotors needed to be replaced. discount tire was honest with me and told me they did not need to be replaced at this, no charge. also always able to get me in, in a timely manner and willing to explain repairs to me. when an issue came up that required me to take my car to the dealership mechanic, they helped me understand the situation so that I would not be talked into unnecessary repairs/costs. so thankful to have a mechanic team I can trust.
Nice people to do business with. They will stay at work until the job is done. I had a problem develop with the drivers door after they replaced my tires in their shop, and they took care of it. I will definitely recommend this company to do your service work on your vehicle! I will be back with my vehicles!! I cannot Thank them enough for going the extra distance to make satisfaction their first and only priority.
Quick, efficient, and friendly service making the process straightforward, simple and safe.
I needed a tire repair and they were able to get me in right away the same day, they had great customer service, were very efficient and friendly. They have amazing prices!!! Everyone was so nice, they are great people, support local family owned businesses!! Please support them!!! They have a heart to support local nonprofits also so your tire repair &/or purchase goes beyond that, it helps people !!
Amazing people and service... I left work to find my tire flat with an hour and a half drive home ahead of me. ☹️ Not familiar with the area, I Googled and found Discount Tire Outlet Tires Pros, filled the tire up with air at a gas station, called, said a prayer, and drove out to them. They did everything they could to help me out quickly and professionally even though I had no appointment and it was so close to close for them. No one complained and they were so personable and kind. The tire was able to be repaired, thank goodness, and I was able to feel secure and safe in my drive home. Truly can’t thank them enough. Highly recommend.
My family use to have good service here until recently, my sons truck has been done 5 days now but discount tire wont release it because they are also trying to charge for a personal tool of an employee that got broke fixing my sons truck.P.s. this wouldnt let me give 0 star ratingIm very disappointed with them
Fast friendly service. Clean lobby. Everyone was great and so helpful
Awesome place! Great service! Definitely my new tire place
They were really helpful with the problem that I had with a new tire that was low. They didnt just add air to the tire. They removed the tire and revealed it.
Great price fast service very friendly. Will buy from there again plus Massillon Business!!!
Great service and some great people to deal with. The only tire shop I go to ! Thanks guys.
I did a lot of research and Discount Tire Outlet had the lowest out-the-door price I could find. During these trying times when customer service has all but disappeared, Discount Tire is the exception. You are treated like you are the most important customer they have. So far I have purchased a set of tires for my truck, car and camper here and have been completely satisfied with all of them.
This tire shop is incredible. Very nice folks who do not try to steer you to the most expensive tires. We worked with Tom and I think Rob. They are awesome guys. The estimated time for our wait (Saturday morning) was 2 hours. So they told us we could go shopping and be back in 2 hours. Within 5 mi ites of being back they had the car in. 45 minutes later, the tires were done and we were on the road. We will be getting our tires here in the future.
My wife hit a hole in the road which ruined 2 tires and Broke 2 rims. I called Tire Pros to get tires and what to do about rims. They advised they had a local company that can repair the rims and they would order the tires. I removed the wheels from the car. After inspecting the rims I noticed they were not broken but bent. I called Tire Pros and told them the rims were bent and I was buying 2 rims from a salvage yard and Will be dropping them off. They installed my tires on the new rims and when I picked them up I told them I needed to make an appointment to have the car aligned. They told me to bring the car on Monday at 4:30. I dropped the car off. I thought they would have the car done on Tuesday but to my surprise they had it done soon after I dropped it off. I would recommend Tires Pros to anyone. They have done my truck tires and both my cars tires and my mother’s tires. They also do my bosses tires on his truck. The sales staff are friendly and knowledgeable which is very helpful when it comes to figuring out what tires to install on the vehicles. They also get my vehicles done fast. Well done. Signed, Barry Lippert
Great experience. Everyone at this location seem to really care and want to help. Came in to get two front tires and had picked two that were similar to the new ones I had placed on the back. After taking my two off they realized I have automatic all time 4x4 on my Cherokee and told me that it could cause issues if I didn’t get the same tire as was in the back. Didn’t charge me a thing. Put my tires back on and rotated them, and then ordered the correct ones. Moved here from Colorado and have lived all over. You don’t get this kinda service in most places. I’ll be coming back until we move again.
They were great! Great communication, called me with any issues and made sure my truck was perfect before I left!
Wow! I am blown away!!! This has never happened to me before, I just want to thank Tom for reaching out to me and giving me the opportunity to explain myself on why I originally left a 1 star review . Not only did he listen to me but he even admitted that he had made a mistake (were only human it happens) and he made it right with me!!! 🤗Thanks so much for taking time out of your busy day and doing everything you did for me I truly appreciate it!!! 😊😁🤗💯
Awesome customer service and great prices on tires and service.
Very friendly staff didnt cost me an arm and a leg!
These guys are as honest and as fair you can get. You always get great service and good prices here. I’ve been dealing with them for years and I refer my friends to them as well. Thank you Tom and Rob
Everybody here is wonderful. I have purchased here for years and have never received poor service. They always go above and beyond. I will not go anywhere else for my tires. Thanks for being great!!
Excellent Customer service! Tom always goes the extra mile to ensure quality work. Outstanding product knowledge. I would highly recommend Tom and his team at Discount Tire if you need tires or any of the services offered here.
Im always taken care of and treated great! They are honest and fair. Have all brands and styles of tires. I will always go to them for my tires. Thanks Guys.
This is the only place that I trust to do oil changes or any tire repairs. I drive from Barberton to Massillon because of this! All of the staff is knowledgeable and courteous. My five year old son loves the childrens area that they have. I love that they have family friendly movies playing while we wait for our car to be finished. I highly recommend Discount Tire Outlet Tire Pros!
This is the second time I bought tires at Discount Tire Outlet and they treated me great. I only had 27000 Mi on my old 50000 mile tires and they prorated the difference with my new ones. Its saved me a bundle and Ill continue going there!
Discount Tire Outlet is my go-to for car repair. The staff is so kind, knowledgeable, and trustworthy. They take time to explain the issues and give you the best options. They have always taken great care of me! And as a bonus, you can enjoy fun movies while you wait!
These guys were amazing beyond all expectations. I called them and asked a few questions to which they answered wonderfully.I needed a new tire and an oil change for my KIA soul. Extremely well priced and the service was exceedingly nice. Not only did they put my spare tire back in the trunk, they reassembled the shelves and storage on my trunk as well!My and my dad have been going to them for years, and dont plan on stopping!
Horrible place. Will waste your time. Break lug nuts and very rude. Do not buy tires here!
We had our rear brakes replaced. They are very nice in there, prices are good and they got me in and out of there pretty fast. They have always given us the best prices on tires as well.
I have been going here for about 12 years, like the people there, the service is excellent, HONEST, and fair, i do not feel like im getting the runaround here. I would feel comfortable recommending this place to family and friends, and I have, sent many people here and they to received good treatment. The guys here run the business by using the golden rule.
I travel all over the world and in my opinion there is no better place to take care of your tire needs. The staff is completely professional, knowledgeable, and courteous. The treat everyone with respect and are speedy. I think the world would be a better place if other industries had this kind of service.I also over hear others in Stark county Ohio talk about Discount Tire Outlet on Southway being 2nd to none—great job!!
Tom & the staff at discount tire are great to work with. I have been going there for awhile now and have zero complaints. The customer always comes first and they are willing to work with you under any circumstances. You always feel like a priority. They do amazing work and are very knowledgeable. I will continue to take my vehicles here!
Wonderful experience. Fast, professional, very economical. Will go again
Five stars all around! I just moved to the area and needed a tire repaired. These guys are great! They have amazing customer service and personal attention to each individual need. They followed up with me as well. I am recommended them to anyone in the Canton area and surrounding. Thanks Discount Tire Outlet!
Ive been dealing with Discount tire and Tom Davis for over 20 years! The service is great and quality is top notch!! Highly recommend to anyone!!
This place was extremely busy on a Saturday morning but was able to get my 4 tires installed at a decent price without waiting extremely long. I liked how the rebate was submitted for me. They were also going to have the tire manufacturer review my tires that were replaced as they only had 22k miles on them. Going the extra mile to help save customers additional money goes a long way on me coming back for service.
This is a great place to get tires at a reasonable price. Thank you.
We have been customers of discount tire outlet for many years. Their customer service is simply stellar-outstanding! They go above and beyond for each and every person who walks through their door. Their mechanical work is also outstanding, but there are many good mechanics out there. What they offer is so much more than that! they treat you like family!! If you have not used their services yet, I strongly encourage you to visit discount tire outlet!
This place is wonderful. Great prices and quick service. Always will be back for more business.
We have been searching for a trustworthy, honest place to service our vehicles. After much disappointment from dealerships, we were referred to Discount Tire Outlet Tire Pros. As soon as I walked in, I was instantly greeted by Tom. He inspected my tires (they were beyond bald) and explained in full detail what my vehicle needed done that day. When my car was finished, Tom went over the cost of everything and made me feel safe driving my car out of the parking lot. I highly recommend Discount Tire Outlet for any service needs. Whether it’s just an oil change, new brakes, or a full tire set, they will take care of you!
Great prices, friendly staff and free one year road hazard and and tire repair on set of tires you purchase there. Cant beat that!
Have used them for tires a few times. Great service! This last time I was to get a rebate and never received. They went above and beyond to track down the problem and get it corrected!
These guys do a great job! They never lead you wrong and give good recommendations on what you need and dont need. And they back everything up with great customer service! I have even gone back to them for some follow-up things and they did it without question and proved what great customer service they have! I recommend them to anybody Tom does a great job and has a great crew!
Fast service, great prices! We were educated on the specific type of tire we need for our travels. We will be going back for all our tire needs.
I was super pleased with my whole experience! From a professional conversation I had on the phone getting pricing. To be at the facility in the same wonderful customer service, excellent pricing, and well done job, in a timely fashion. I definitely recommend and will continue all my business, with Discount Tire! 👍🏼
Scheduled appointment, friendly staff!Forrest H was fun & a great help!
Decent experience. Ordered tires online from Tire Pros but they never got the information to Discount Tire. That wasnt Discount Tires fault, though.
Great service & prices.
I truly cannot say enough good things about Discount Tire Outlet. Their staff is always ready to jump in and help. They are honest and up front with everything. Their shop is clean and provides movies to watch while you wait. There is even a little area for children to sit and play in the waiting room. As a company they have given back to their community so many times.My husband and I have been loyal customers for over 10 years. I reccomend no one else but the amazing crew here at Discount Tire Outlet. They constantly exceed expectations.
Theyve done great jobs on our vehicles and most recently on my sports car.. glad the place was open to serve me during this crazy time!!
Amazing place. Called about 15 minutes to close due to a blown tire out of no where. Gentleman told me to bring it in and take a look. Once I got there he was very friendly and luckily they had on tire that fit my car. 25 bucks and back on the road in 10-15 minutes.
Complete professional service meets amazing customer service here for sure. I had to take my daughter in while I was getting an amazing deal on installing a new set of tires, and they went out of their way to make both of us comfortable while they worked. Couldn’t be happier with the tires the service and the over all experience.
Great place! I came when they were busy but they were very attentive and helped me choose the right tire for my car. The prices were better than other places I had checked. They also gave me a gift card to came back to use. Which I will be doing.
The employees here are always wonderful and friendly. We feel like we get a great deal while buying from a great, reliable company.
Outstanding service. Dropped me off and picked me up. I’ll definitely go back and highly recommend them.
Excellent...and fast.... service! Great staff of knowledgeable folks! Fast and friendly!
Discount Tire is absolutely incredible. Every time I use their services I leave a happier customer. They have never charged me extra for services I don’t need, and they are always honest. I will never take my car to another shop - ever. That is how confident I am in their services. Thanks so much for all your shop does!
Awsome!! Stopped here after wally world would not mount my new tires because they were not the original size. (Neither were the ones on my truck) Courteous, friendly people at tire pros didnt hesitate to get me fixed up and back on the road. Will definitely return in the future when i need tires again.