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George Waikem Ford
4321 Lincoln Way E, Massillon, OH 44646, United States
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George Waikem Ford

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Jo
Review №1

I’m no stranger to the car buying experience as I have purchased many vehicles from various dealerships. I recognize when a salesman is a true professional and when one is “typical car salesman.” Well Eli Dodgson of George Waikem Ford is the definition of a true professional. He actually listened to what I wanted and even took notes. He then pulled up the exact truck that I had described as wanting and took me to lunch in it. Needless to say he picked up the tab at lunch and when we returned all the paperwork was ready to sign while the truck was even given a bath. Like I said, the consummate professional. Eli and Waikem Ford are what I term “class acts.” Bravo my friends, bravo.

He
Review №2

I was very please with Waikem Ford! We got there about 30 minutes before they closed and Daniel Hewitt took very good care of us. He wasnt pushy like some can be and he allowed us to take our time to look the Suburban over even though it was about time to close. He answered all of our questions and was really nice. I will be referring everyone to Waikem. They care about their customers!

Ri
Review №3

Bought a car there a few days ago. Was very impressed with the dealer. Treated us like a friend right in the door. Sarah Hall was a great sales person. Highly recommend.

Ma
Review №4

Recently bought a 2018 Ford Focus from Dan Hewitt at Waikem Ford for my 19 year old son. Dan was extremely patient with us as we test drove what seemed to be a dozen vehicles that he pulled and brought to us from each Waikem lot. We were over 600$ short of what their great price was and knowing it was for my son, Dan and his associates found a way to get my son in the car he really wanted. I really appreciate all they did for us!

Ra
Review №5

We always purchase our cars at Waikem! Had a great experience! Fair honest and efficient! Pete in sales always takes great care of us! Bob is great also. Thanks to Craig Waikem for an easy financing experience as well!

Ty
Review №6

Just purchased my dream SUV, a 2018 Ford Explorer Sport here 1/22/21. This is the 3rd vehicle I’ve ever financed myself as an adult and 100% George Waikem Ford is the best dealership I’ve ever done business with. I was treated very well, like I was well known and not a complete stranger from an hour away. Every employee I had contact with were very polite and thorough with whatever part of the job they had to do. Finance explained everything to me before during and after the whole process and I know I for sure got the best rate/deal possible. I will recommend this dealership to everyone I know and hope to repeat business in a few years when I’m ready to upgrade again :)

Em
Review №7

Eli Dodgson was very professional. I would recommend him to anyone that is needing a vehicle.

Ka
Review №8

I recently purchased a 2021 Escape. Waikem gave me the best price for my trade-in. Dan Hewitt provided me with all the information I needed to make my decision. I appreciate the friendly & professional service! I would highly recommend visitng Waikem if you are in the market for a new or used car.

Sa
Review №9

Sarah got me in to something I wanted. Not just whatever they could put me in. She was super nice and worked with me on payments and down payments. I would 100 percent recommend waikem to anyone looking for a car and are in a financial pinch.

Jo
Review №10

My dealer was sarah! She was a tremendous help, also i have a friend braxton who helped me along the way. my purchase was smooth and nice! 100% recommend!

Am
Review №11

Daniel Hewitt did an amazing job helping me find a vehicle, I went in there and told him what I wanted and he did what he could to make sure it happened! Highly recommend.

Ca
Review №12

Sarah and Vic were amazing! Very helpful and really took the time to get us a vehicle we wanted. Will definitely go back!

Ja
Review №13

I spent several weeks looking for the right vehicle for myself and my 2 sons. I met Dan Hewitt at Waikem Ford and he listened to exactly what I needed before helping me find the right car. He knew exactly what was on the lot and after showing me several options helped me narrow it down.He walked me through financing and was super easy to work with. I suggest Dan 10/10 times!Thanks again my friend

ma
Review №14

Sarah H was my sales consultant and she was amazing! Everyone is super friendly and very helpful.

Al
Review №15

They are very awesome at Waikem Ford very good staff. Sara hall in sales is amazing and very helpful! We just went and got our 3rd vehicle from her if you’re looking for a car go ask for Sara !!!

Be
Review №16

Great experience as always! I can always count on Pete Shaheen to take great care of me and my family!! If you need a car talk to Pete!!

Ju
Review №17

Scott G and Sarah Hall were the best in showing me my new Escape. I love it!

Al
Review №18

Sarah was extremely helpful and understanding in getting me in the right car and Vic was very good at explaining everything to me in a timely manner. I would definitely recommend people come here

Wh
Review №19

Had a very good experience car shopping with Sarah Hall my husband and I both found cars we love.

Do
Review №20

I came to wake him on Sunday to look at a truck that I found interesting..,Came back Monday test drove it my salesman was Dan Hewitt and I was very pleased with everything,Appointment to pick it up on Tuesday and there was some unknown circumstances that happened but Mr. Hewitt and wake him definitely made it right and I am very pleased and I suggest anyone to come here to shop for a vehicle...

Sh
Review №21

SARAH HALL AND VICK WERE AWESOME. SO HELPFUL AND KIND. SO GLAD I CAME HETE TO GET ANOTHER CAR.

Ch
Review №22

Stopped in today to review my lease options and ended up buying my car. Sarah Hall was awesome to work with. Make the process easy and stressless. Go see her if you need to buy a new car. It was also awesome that Vic remembered me from 3 years ago and got me the best deal and coverage. Waikem Ford is the best of the best.

Ca
Review №23

Sarah was amazing!!! She was such a big help and so nice!

Ma
Review №24

Was going to get a newer car from autonation, My wife said let go over to talk to Bob at waikem. Wasnt rush into anything, Bob was very upfront about everything. Bob and the Finance manager work hard to get the load approved. Couple of days later Im driver a newer car with a lot less miles on it and more bells and whistles.

Br
Review №25

Sarah & Vic; I loved my experience getting my car today!! Ive never been more happy!! They worked with me so well and they were so helpful and polite. Thank you so much for your help. 🙂🙂

Ge
Review №26

My husband and I found a great truck here! We were so excited. I called and even put a deposit down. Just to find out 4 hours later that “the price was listed wrong” BY $10,000!!!. Such an inconvenience. We weren’t even asked if we still wanted to truck. Just told that the deposit would be refunded. They said they wouldn’t budge in price. I’m sorry but even a little bit would have been nice. Definitely won’t be recommending this place. Such a shame because they seemed like nice people!

Gr
Review №27

I have been dealing with waikem for several years now...and Pete Shaheen is the best salesman I ever dealt with in my life...he works very vigilantly on getting exactly what I want,and is very knowledgeable in every area possible of purchasing a vehicle...

jo
Review №28

Daniel Hewitt was awsome with helping me leasing my new Ford Explorer. Answered all my questions and was very courteous. If you looking to lease ask for Daniel.

Si
Review №29

The sales consultant Daniel Hewitt that helped us was very easy to deal with and we felt zero pressure. He was very helpful every step of the way. I highly recommend this dealership and will definitely come back for my next vehicle purchase.

de
Review №30

Pete and Vic got me an amazing deal on my new car! Pete took the time to show me how to use all the features! I had an amazing experience and I will NEVER go anywhere else or let my family go anywhere else! I wish i could give more stars! What a great experience!! Thank you for treating me like a human being instead of a walking paycheck!! Very personalable, both of them!!

B
Review №31

🥇Sarah Hall was absolutely amazing!! So kind and helpful! She went above and beyond her duties to help us out! Sarah is a awesome salesperson that has outstanding customer service!! Go find Sarah Hall she will definitely meet your expectations and more!!😊🚘

Ni
Review №32

After looking at several cars at several dealers, George Waikem was by far the best experience. Collectively, Dan, Pete and Victor were patient and thorough throughout the sales and financing process. We left the dealer feeling that we received a wonderful deal on a safe and beautiful certified Ford car. There was no pressure to buy at any point whatsoever. They were transparent in their pricing strategy as well as their extended warranty options. Thank you, Waikem. I would highly recommend your dealership to anyone searching for a certified used car.

St
Review №33

Thank you Scott Griffiths and Sarah Hall, loved the whole car buying process and give Sarah a bonus😉she is great! Thank you again Waikem Ford

Er
Review №34

Patricia is hands down the best advisor I have ever had the privilege to deal with. Not only is she dedicated and knowledgeable but has an amazing sense of humor waikem did a great kid finding this advisor! She’s the only one I will trust w my vehicle!!

E
Review №35

I recommend Waikem Ford for your next vehicle purchase!!! Sarah Hall was very knowledgeable and helpful with this process and made me feel confident in my choice. Great experience and happy customer that will return.

Cl
Review №36

Daniel Hewitt was great. Helped us get into another vehicle. Very professional and prompt.Thank you!

mi
Review №37

Sara & Vic thank you for helping me and my best friend get approved today on the car of her dreams. Our experience was amazing.

Ji
Review №38

Our Sales Consultant Daniel Hewitt was beyond words excellent. I had a bad situation at another company and a recent accident and Daniel and the team at Waikem got us into a SUV in our price range with a warranty! Thank you all SO MUCH!!

Ro
Review №39

Sarah Hall did a great job helping me with Fordpass resetting the app and getting it to work again.

Jo
Review №40

I couldn’t possibly be happier with them. They matched my paint perfectly and fixed a dent and paint in 24 hrs. I’ll never get body work done anywhere else, ever. Possibly the best service I’ve ever received on my car.

Sh
Review №41

This place is awesome and the man Pete Shaheen that helped me was much appreciated. He was very helpful. Best customer service!

Mi
Review №42

Vic and Sarah were great helped with everything and got my new car.

Ho
Review №43

LADIES and gentlemen, Looking for a stress free, five star experience? Call Waikem Ford.Ill admit, I MAY have had a chip on my shoulder regarding car shopping with my husband, so I did the logical thing. I emailed Sarah Hall at Waikem Ford with my phone number and my car thoughts, I answered her questions when she returned my call (in a timely manner), we made an appointment for that afternoon, I left my husband at home, and went car shopping/friend making at Waikem Ford. I was greeted immediately, and Sarah and I got to work. The following morning, Christina tucked me in to my new car, hooked my phone up, and I was off for home. My car has every bell and whistle. Certified pre-owned, the perfect color, heated leather seats...I could go on and on, but trust me.....Go to Waikem Ford. I couldnt have kicked off International Womens Month in a better fashion. I dealt with two female sales reps, a female loan officer, and Vic (who was very friendly, respectful, up front, available, and hard working). Dont succumb to high pressure sales, enjoy the experience at Waikem. Most importantly, my husband loves my car too.

La
Review №44

Victor and Eli are both AMAZING to work with! They both made sure I was informed of every single step that was being taken and made sure they I got something I truly wanted. I would HIGHLY recommend them to anyone in the car market

Da
Review №45

I was told one price and let them know I was going to go get Financing. Then when I was approved, I was told Surprise, there is a 10k difference in Price. They refused to honor the price I was promised.

To
Review №46

Pete Shaheen once again went above and beyond! Thanks to Pete and the rest of the Waikem team for an enjoyable experience!

Br
Review №47

The service department is atrocious. Good luck trying to get any work done on your vehicle, as they tell you over and over again that your issue will be fixed as it continues to sit in their lot for weeks on end. They will not call you with updates on your vehicle, they will claim that they are so busy that they can’t even look at your vehicle despite that fact that you scheduled ahead to have your work done. My truck is now back there for a second time for an issue they said they resolved the first time. They will try to diagnose the problem without fully inspecting the vehicle, say they performed a service bulletin and send it out the door without even checking to see if the issue was fully resolved. Don’t even think about trying to negotiate with them because if your vehicle doesn’t have their highly coveted warranty, you will continue to fork over hundreds of dollars as they grasp at straws trying to slap a bandaid on the problem. If I ever get my truck back, I will never be bringing it back to this awful dealership.

Br
Review №48

Daniel Hewitt, Sales Associate, was very helpful when we brought our 2014 Expedition in to help us to better understand this Exp.’s navigation, GPS, phone, etc. I thought Daniel was very friendly and thorough. Although I am not in the market for a vehicle at this time, I would certainly consider their inventory and him in the future.

Ki
Review №49

Christina Barbato was amazing to work with as well as all the members of the team. No pressure, no hassle, just honest dealing! I had completed extensive research and they were the best deal by a mile!

An
Review №50

Thank you Sarah Hall and Dan at George Waikem Ford in Massillon OH for helping us find our perfect truck for a great price!

Ca
Review №51

Bob Bryce and the team at Waikem Ford are AMAZING!! They go out of their way to help you. Would highly recommend them to everybody!!!

Pa
Review №52

Enjoyed our experience with Waikem. Dustin Fout was our salesman at Waikem Honda yesterday. Dustin was a great help answering our questions and explaining everything. Love my 2020 Civic. We feel at home there and are like one of the family. Have dealt with Waikem for over 20 years. And will continue coming back when looking for any make of car. Thank you, Tim and Pam Miller

Al
Review №53

Sarah and Vic were amazing!

RN
Review №54

Essential workers can get a free oil change and tire rotation as long as you have proof and the FordPass app. I had a 1:30pm appointment and showed up at 11am. They asked me what type of oil and I said 5w30 full synthetic. This place is awesome!

St
Review №55

The customer service was very good, my salesman was Pete Shaheen. He has many years of experience and it shows by his attention to detail. I’ll definitely be back to purchase my next car.

An
Review №56

I have known Christina Barbato for many years now. I have to say, she is definitely the most honest trustworthy person there is to buy a vehicle from. I have been looking for a truck that is in my payment range, and she has gone above and beyond finding the vehicle for me. I appreciate her dedication and hard work everyday at Waikem Ford.

Ch
Review №57

Sarah Hall treated like family great service

Ca
Review №58

Christina Barbato was very helpful and worked with me getting a nice safe car. so thankful to have found her!

St
Review №59

This is a five star review from a couple who ultimately didn’t end up buying a car. Although Christina and Vic weren’t able to sell us a vehicle they sold us on them and we appreciated all the time and attention that they were able to give us. Even though we didn’t buy a car, it was more of an “us” thing rather than a “them” thing and I highly recommend Christina Barbato for help financing a car as she will work extra hard for you! Thanks so much for the help!

Je
Review №60

Wanted to thank the entire team at Waikem for an honest, non-stressful car leasing/buying experience. Eli Dodgson was tremendous and worked hard to understand our needs and put forth a competitive price to earn our business without the hassle of the traditional back-and-forth experience when buying a vehicle. Everyone made us feel welcome and that our business is appreciated. Would recommend this dealership to my friends. Thank you!

Ju
Review №61

Great Customer Care!!Recently Stark County had a wind storm unfortunately at 5:15 am on December 30th a tree destroyed our Explorer. The Waikem Ford team took care of everything. From processing all the paperwork for GAP to getting me into another vehicle in less than 24 hours of contacting them about another vehicle. They are awesome and are definitely a great example of Customer Focus.Shout out to Victor Mick, Eli Dodgson and Rick Diehl for calming my nerves and making this situation turn out great!

Ch
Review №62

I had called Dan the sales manager in hopes they could help me get out of my vehicle. He called me down to the Ford location to see how they could help. I was then introduced the Christina Barbato. They worked together as a team to find a car that fit my exact needs. I am so greatful for the vehicle and payment that I needed. Everything was done in a timely fashion, very professional, and the fact that they personally did everything they could to get me exactly what I needed was an incredible experience. They have a lifetime customer! Thank you Waikem Ford!

Ma
Review №63

My wife and I were treated fantastic! They made sure to find us a wonderful car that we could afford. Christina Barbato did everything to make sure that we are happy with our purchase as well as keeping us updated on the car we were interested in. Thank you so much for helping us out with such a great car!!

Ju
Review №64

Christina Barbato was our Sales Associate and she was the best ever. She was efficient and wanted us to feel great for our test drive. She was genuine and top notch. We would def seek her out for future business. The entire staff was very nice. Impressed.

Te
Review №65

So yesterday we went to the eco lot yesterday to purchase a vehicle. A young salesman approached us, said he had to finish up with a customer and hed be back. We waited in the lobby a good 20 minutes while the manager Rick sat and BSd with another guy in his office. So we decided to just look around the lot at the cars we had in mind, another 20 minutes, no one approached us. I guess there truly is a first time for everything.

Ca
Review №66

I was in a very bad spot with my high interest loan on an unreliable van. I stopped in Waikem Ford on a whim and after several hours of very hard work, Rick Diehl was able to put me in exactly the vehicle I wanted worth a payment I could afford! He treated me so well! He really went above and beyond when every other dealer said I had no option other than buying a brand new car with a payment double what I could afford. I would be in such a bad place if Rick hadnt done so much. Im so happy to be back in a Ford and if I need a new vehicle Ill be stopping at Waikem first for sure!

Br
Review №67

Christina Barbato has provided customer service beyond expectations. It is so refreshing to be treated as a priority and with such respect as she does. I will continue to purchase or lease my vehicles with her!

Ro
Review №68

These workers here are RUDE!!! I am a young man who owns a trucking business and I came into their dealership and I got nothing but attitude from these workers. These guys dont even want to help you at all. They dont care about the customer, all they care about is a quick sale. They profile everyone who wants through their door. I am SOOOOO glad that I did not buy a car here, I wouldnt even accept a free car from these rude workers. If you are young and want a car, DO NOT COME HERE CAUSE you will be PROFILE. Buyer beware!!!!!!!!!!!!!!!!

Lu
Review №69

This is actually Darryl Autery and I have been going to Waikem Fords Service Department for years. They treat each customer with respect, readily accept customers without an appointment and are just a no-nonsense automobile dealership. I own a Nissan and they care for my car the same as any other vehicle driven into their service bay!

Ch
Review №70

This was the first time in my life of buying a vehicle that I was so very much impressed with my sales person Lisa. She was so impressive. Above and beyond her duties and the nicest person I have ever met in my life. My experience was absolutely wonderful at this dealership. I will always remember how thoughtful and kind Lisa was and keeping in touch with me on every situation that arose. There was never any pressure and it was all about my needs and wants in this Ford F-150 truck. This girl did everything in her power above and beyond to do her job. I would hire her any day to work for me. She knew everything aboutthis truck and showed us how to use everything before we left the lot. My experience was the best I have ever had and I would use Lisa before anyone else again for my Sales girl. Thank you so much for all the help from the Waikem family and especially from Lisa. You are a gift from HEAVEN. Thank you Cheryl Young

Ja
Review №71

Very informative and answered all my questions. Thank you Ron Brunty for an excellent experience. I’ll be sure to recommend.

Me
Review №72

Christina Barbato came highly recommended and I can see why. She helped the purchase process of my Honda CRV be stressless and easy. The friendly and helpful attitudes of Christina Barbato and Craig Waikem would make me recommend them to anyone.

Co
Review №73

Pete and Bob never disappoint. I signed my second lease with them about a year ago and look forward to many more! They were easy to work with, understanding of my personal schedule and quick to accommodate all of my needs and interests. Throughout the year, I hear from Pete periodically to check-in on how things are going via email and remind me when Im due for an oil change.

Re
Review №74

My experience at George Waikem Ford was great! Mark Farina did an amazing job at getting me in the perfect car that fit all my needs. He was courteous, helpful, honest and really cared. I went in thinking that I had a great interest rate on an already secured loan, and Mark took the time to show me otherwise. He got me financed through the best lender possible, saving me thousands of dollars! I left Waikem not only with a brand new Ford Fusion Hybrid that day, but an appreciation that I was taken care of in the best way possible! Thank you Mark Farina.

Sh
Review №75

My husband and I had a great experience. Everyone was so nice. Sam Carnahan did a wonderful job. When we go to buy our next vehicle Sam will be the man.. Thank you Sam.

Ch
Review №76

My husband and lease a truck from Christina and as always service was wonderful! Vick the financial man was also great! We be back!

Re
Review №77

Bob Bryce and Pete Shaheen always seem to find just the right vehicle for me. Thanks again 😊

Fl
Review №78

Great place to buy a car friendly staff very helpful.

JB
Review №79

Such a wonderful team they have at Waikem! I have been to so many dealerships, and none of them accommodated my needs the way the team at Waikem did. Christina Barbato was my sales associate and she was so kind, and understanding. She worked her hardest to get me into my new car and I am incredibly thankful! I highly recommend this dealership.

Co
Review №80

This was my first time at Waikem, and I couldn’t have been happier. My salesperson, Christina was fantastic, and the finance guy, Vic was excellent as well. Never once did I feel pressured or persuaded to pick a specific vehicle; I just felt like everyone was there to help me make the best decision possible. Next time I am looking for a vehicle (which will hopefully be a long way off due to the quality of the one I bought today) I will absolutely go back to Waikem!!

Tr
Review №81

Mark Farina made my car buying experience pleasant and easy! That in itself was a first for me! Mark greeted me, listened to my situation, and made me feel important. This was a NO PRESSURE experience!Mark Farina and the Waikem staff went above and beyond to help me get the best deal possible! I love my new car and the service I received.I recommend Mark Farina and Waikem to everyone !

An
Review №82

I looked at many options at Waikem including the Hyundai Santa Fe and the Nissan Pathfinder, but my ultimate favorites were the Ford Explorer and the Ford Flex. Truth be told, my kids thought the Ford Explorer was a little more sporty so I went with that. I love the Sync My Ride feature, the (Limited) Explorers ability to sync with iPhone, giving me peace of mind that I will be safe and distraction-free while driving. Pete was an awesome sales person who knew so much about my vehicle that I felt confident when I drove off the lot in my new Ford Explorer. I knew I had made the right decision when my new Ford Explorer easily drove through five inches of snow during Cantons snowiest winter on record. An awesome purchasing decision. Thank you Waikem Ford!

pa
Review №83

Bob Bryce got me into the car I loved and put mine and my families safety first! He was upfront and honest and did his best to get me the best deal! Thank you so much Bob and your amazing team!

Je
Review №84

I was suddenly in the market for a new car. I had narrowed down what I wanted but needed to try them all out. Steve worked with me and was able to find all the cars I was looking for, with what I wanted, and in my price point. Being able to put someone else on my search was a great relief to me. His enthusiasm for finding the right car for me and his willingness to search outside his dealership put me at ease about my purchase. I was able to make a confident decision about my new vehicle. Many thanks to Steve for getting me into my favorite ride!

Ja
Review №85

Mark Farina is such a pleasure to work with. He was able to help me get into a more appropriate vehicle for my needs; twice in two weeks! He listens well and finds solutions for unusual problems. I appreciate his assistance very much and I look forward to working with him in the future. I have been a customer of Waikem for for many years and Mark is the best representative Ive worked with. I would not hesitate to recommend him to anyone needing a new or used vehicle. Thanks.

As
Review №86

The customer service I received from Christina Barbato was outstanding. She was so sweet and made my experience comfortable and fun! There is no one else I would consider doing business with when making future car buying decisions!!! Thank you Christina!

Da
Review №87

Awesome experience with Pete and Bob! Third vechilce purchased from the Ford Waikem group, both men take excellent care of making sure our questions are answered and our needs are met! They make sure that that we are completely satisfied ! Couldn’t have asked for a better experience! They are the best!Dave and Kim GriffinAkron

Je
Review №88

My recent vehicle purchase from George Waikem Ford has definitely resulted in a 5 star rating for the dealership. My sales person, Karen Shapuite, was extremely helpful, flexible and professional throughout the process. I would recommend anyone who is in the market for a vehicle, give Karen a call. This was not the first time I have purchased a vehicle. But it was in its entirety the best experience I have ever had purchasing a vehicle. Thank you Karen, Dan, Vic, Eli, Scott and everyone else at George Waikem Ford.I do love my truck.

Be
Review №89

I called the store and they put me in touch with Bob Bryce. He was very helpful and treated me really well. He presented all the numbers and we didnt have to go back and forth to get the best price. The lease option on an Escape worked out really well and now I am driving in style. Thanks Waikem

Ha
Review №90

I would like to thank Roger Kinney in sales and Matt Coleta in finace for the five star job they did in getting me the right car for the right price. Dealing with the waikem team is easy and always a pleasure.

sa
Review №91

Just bought a 2015 Dodge journey an absolutely love it!! John Knox worked really hard for 2 days to get us what we wanted, needed for our family and met all our financial needs as well!!! He was fantastic to work with and I highly recommend this place to anyone!!!

Da
Review №92

John Knox was very kind, considerate,and caring when I decided to purchase a vehicle from the Waikem dealership. Although I was unsure about exactly what I wanted, he made recommendations that suited me perfectly. He also listened to what I told him I could afford and we were able to stay within our budget. I couldnt be more pleased with the Waikem car guys and especially Mr. Knox. He is a fine representative of a first class organization that is The Waikem Auto Family.

Mi
Review №93

My husband and I had the opportunity to work with Bob Bryce and Pete Shaheen. They were so persistent in finding the right car for our family that met all our needs and our budget. There were a few times I got discouraged that it wasn’t going to happen but Pete pulled out all the stops and found the perfect car. They were both so understanding and accommodating to our 2 small kids as well. This family atmosphere, and amazing customer service is why we continue to buy vehicles from Waikem Ford! Thanks Pete and Bob for always helping our family out!

Ma
Review №94

Eli was a great salesperson. Not pushy and informative and patient. I gave him some pushback, but he ended up doing a great job and was very knowledgeable whenever I asked questions! Thanks Eli 😀

Da
Review №95

I just bought a 2019 Chevy Colorado, Christina is super nice and knowledgeable,answered all my questions I asked her.Christina greeted me with open arms, cant beat that.Everyone else at Waikem welcomed me with a smile.Mark with finance helped me with the best interest rate he could find for me.I am extremely satisfied with Christina,if you need help in buying a New or used vehicle ask for Christina.

Pa
Review №96

We just purchased a ford Explorer from Christina Barbato. She did an outstanding job with all the paper work, the information on the car, getting it ready for pick up....all in a timely manner. She is very easy to talk to and explained all the necessary items on the car. It was a very pleasant buying experience. We would recommend them to you and our friends.

Vi
Review №97

Christina and Vic were awesome to work with! I highly recommend George Waikem Ford!Thank you for making everything go so smooth!

Ma
Review №98

Thank you Jeff Ross, for making my car shopping experience everything I hoped it would be. Jeff Ross was very professional and knowledgeable of the industry and he made shopping fun.

Do
Review №99

My experience at Waikem Ford was a positive one. Mark Farina was extremely helpful and readily answered all my questions. He spend a great deal of time with me seeing that I got what I wanted. He also took the time to go over all the functions in the car. He was patient and kind and I certainly appreciated that. I would definitely refer others to Mark and Waikem!!

Da
Review №100

This was my first experience with Waikem Ford in Massillon, Ohio and I am one satisfied customer. Rick Diehl, Sales Associate and Victor Mick, Finance Manager went above and beyond for me. Rick knows how to make a person feel at ease and welcome and kept me constantly informed of the long process. Vic is one smart cookie and on his game leaving no stone unturned in finding a bank. His goal is to put you in a car let me tell ya. They put me in a car and made sure I knew every inch of it, inside and out. They personally drove me around in it. They made sure it was inspected and cleaned before it left the lot and that the tags were put on it. And this is a used vehicle. Waikem Ford is the place to go. See these guys. They rock!!! Thanks a million Rick and Vic!!!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:4321 Lincoln Way E, Massillon, OH 44646, United States
  • Site:https://georgewaikemford.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 330-478-1801
Categories
  • Auto repair shop
  • Auto body shop
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
  • Oil change service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–8pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–7pm
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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