DON’T GO THERE……Very deceitful!! Dishonest!! Employee Josh will not allow you to speak with the owner Jeff about the poor service. Says “Jeff won’t speak to a customer”.Update!! Absolutely untrue. Had you spoken to me when I called as most respectable business owners do then you would know. No worries,, my $ will go elsewhere
Why do local small businesses feel the need to take advantage of people? Sent my wife after a simple oil change I did not have time to do myself. They tell her her car requires full synthetic oil. So of course she does not know any better, she lets them. $80 for and oil change that should have been $35, BTW is also too much in my opinion but worth it for my time. Thought this place was a good place to send my wife so she would not get taken advantage of. Guess I was wrong. Never again will you see another vehicle of mine. Shame Corona did not kill this scaming business.
Went back after bad experience, the manager apologized and went above and beyond to make things right. I really appreciated that and will be returning and recommending this place again.
Absolutely love the service here! Store Manager Ryan really takes great care of the place and technicians Josh and Tyler are superstars! My experience is always a great one and I highly recommend you go see these 3! 10/10!
Great service, very affordable, and fast! Car wash was great, too!
My experience was fabulous! Ryan provided a great educational experience for me! As someone who is clueless about cars I was thankful!
Great service at a great price! Although we miss Louie Brio, thank you for helping Massillon. Go Tigers!!
Experienced staff. I take all my vehicles to them for oil changes.
The car was did a marginal job at best. Three of the sprayer nozzles on the top did not work. I still had soap on the vehicle after all by the rinses! The spot free was not really spot free. My windows look like I used puddle water to rinse them. Save your money and go elsewhere.
Great old fashioned service!
Great vehicle services plus a car wash.
I was very pleased with the service. The guys were friendly and I would recommend this place. They did everything they were supposed to do and the price was reasonable...☺️☺️☺️
Great service and price.
Great service and prices! The guys were all really nice and respectful to us and of our time. Will be returning with both of our vehicles in the future.
Great service! Techs we very friendly answered anything i asked about! In and out in 15 min!
Quick and easy great team
Customer service was some of the best I’ve had.... if you go there ask for frank he will take care of you good.
I needed to vacuum my car after my dog was in it. I pulled to the first vacuum and it was $1.00. Put a quarter in and it just spit back out at me. Tried another just in case, same. Pulled around to the other side and it said $0.75. Huh??? It worked but didnt last long enough to get everything. I dont think the owner cares about this carwash at all.
Great bunch of guys. Trustworthy, fast and friendly service. Highly recommend this place.
Its expensive but its quick
Quick polite service, reasonable prices on par with other quick lube services
Excellent customer service! Frank was very thorough and explained everything!
I usually go to Mr. Tire for my oil change but this place was on my way back home so I decided to give it a shot. I went in for an oil change on Saturday at about 2:53 PM, which unknown to me at the time was a couple of minutes before they closed. I seen them cleaning up the shop as I pulled up and as I was about to back up and leave the manager ran outside and very politely asked me to please go ahead and pull in anyway. Manager was super nice and took his time on my car, he took his time under the hood and checked all my tires. He even checked my air filter as well! He even had a short conversation with me and he was all around super professional and very nice. Pulling up to any other place that close to closing time you would usually have rude employees and they would try to rush you out. Goodbye Mr. Tire! I will definitely bring my two vehicles here from now on.
Under new ownership overall good quick efficient service miss the popcorn though
Fast and convenient!
Dont use credit card at car wash! Charged my credit card $15 then didnt work, had to pay cash. Definitely not professional, been trying to call them, no answer.
Fast service and affordable.
Love this place for oil changes, very professional have never had any issues during or after oil change like looking at Lukes collections
Great place! Have been going here for years.
Awesome service awesome prices
Super quick, Thanks again Tyler!
Great guys! Good job!
Great group of guys here and reasonable prices. No long lines.
I’ve gone here for awhile now and they’ve always taken good care of me and out in 10 minutes or less! I love going here.
A lot gas changed in the last year, I will not go back. Foul language from someone, inside office on phone.
They are fast and courteous! And answer questions that I needed to hear.
Worst car wash ever!, no pressure and long wait time for soap. Never going back
Outstanding service. Great people
This an excellent place for an oil change. They are fast, knowledgeable, and friendly for a fair price.
The only place Ill go to get an oil change. The guys are great and do a good job.
I have been going to Express Lube for years and will continue to go there. Great service, friendly atmosphere.
Super fast only 15 minutes, also they checked the tire pressure and washed the windows
The guys r great n the prices r reasonable
Great place and good people.
They take good care of you and they are very friendly
Locally owned. Fair pricing. Whats not to love?
Review is for the car wash that charged my credit card $6 and never worked. Would have used cash but I got change while I was waiting to use the wash. Pulled in the wash and it doesn’t take change! Why have a change machine right beside the wash if it doesn’t take change?! Terrible experience.
Always great service
Always friendly and fast
I have been getting my oil changed here for years! Luis is the Man and I will always take my veichles to him!
Fast service
Lou and the gang will always treat you right!
Fast, fairly priced, friendly, and competently knowledgeable.
Good group of people!!!-
Every time I try to use the car wash it always takes my money and never activates the wash
Nice place
Never go anywhere else.
Good service