We have been using this service for about three years and have been quite satisfied. Yesterday two of their veteran workers, Javier and Lisa, cleaned the house both quickly and thoroughly. Both take on uncommon issues easily and cheerfully. Each is very personable. In addition, Lisa has special skills with carpet stains. We like this company
I was going through my divorce and I have my son to raise, this wonderful team started cleaning our home and my son and I are delighted by their cleaning service. I am an HR manager by profession and don’t patronize unworthy work.To begin, Chris provided a prompt and accurate estimate and they began cleaning our home soon thereafter. They have been cleaning our home for about 4-5 months. We find their cleaning thorough and on-time. And they are always nice and accommodating to our special requests and needs. Thank you! I recommend them to my friends.Bless you Aimie, Maria and Lisa!! You guys are great! 😊
The service is getting poorer with every visit ... leave most of the areas unattended and have to be reminded. Once you remind them, they get offensive. For the latest visit, they cancelled 2 times without prior notice. The initial few visits were really good. Its all downhill from there on.
On April 20 the cleaning team of Lisa and Marie cleaned our house. They were courteous, conscientious, thorough, and they worked diligently to provide excellent service. The results were superlative. We would like to request they return every two weeks. We highly recommend Lisa and Marie.
We have been using this service for the last 2-3 years, twice a month. Maria and Lisa do a fantastic job cleaning our home. They are friendly and efficient and always leave our home sparkling. Very impressed with this service and highly recommend!
I have had The Cleaning Authority clean my house once a month for over a year. Javier and Danielle have done a fantastic job cleaning my house. They are friendly, professional, and efficient. Best of all my home is wonderfully clean. I am very happy with this service.
Weve had The Cleaning Authority for the past couple of years and its been a lifesaver! My wife and I both work way too much and having someone to help maintain our household is amazing! Weve had many of their employees help out through the years (most recently Javier & Danielle) and they have been excellent!
Javier and Danielle always have done a great job for us. They both work hard and quickly, and leave the house looking great. They also are very courteous, personable, and trustworthy. You are fortunate to have such stellar employees.
Weve been having the cleaning authority folks over to clean our house in Walnut Creek for years. They always do a good job, they are friendly, professional, and responsive. Highly recommend. Thanks especially to Javier and his crew!
Javier and Danielle were thorough, professional and very careful around all of our knickknacks. Our appliance surfaces were spotless, which is saying a lot, what with the husband of the house doing a lot more cooking during the COVID crisis. They are courteous, efficient, and pleasant in doing their work and they comply with the masks and social distance requirements of working with COVID.
Best house-keeping service ever had! Have been a customer for over three years...and I am picky.Two or three people arrive to clean on regularly scheduled days.Arrival on time...30 minute window because of potential traffic. Trained and experienced staff. Fast. Do extra cleaning each week as scheduled on a Predetermined plan. Also, have always said “yes”to any reasonable requests I have.Best thing is that everyone who comes is an excellent communicator, happy and do an excellent job. My favorites, Amie, Maria and LisaTim R.
Lisa and Maria are awesome! They are pros and extremely friendly and professional. They Always wear masks which is comforting.
Javier, Danielle and Sonny have been doing a great job for us. Today they had to deal with a huge construction project blocking their way in and they still did a great job.
We have been using TCA for a few years now. Very friendly and do great work. Thanks Javier, Lisa and Maria!
The staff at Cleaning Authority are the best - always professional and courteous and they do a great job! Special thanks to Karla and Javier for their work today.
Javier and Danielle were excellent. Javier is always so professional and pleasant, and my cat LOVES him!
Amie and Maria arrived on time, were very professional and quick. Outstanding and we look forward to seeing them again.
These guys and girls are the best, our house always looks great when they are finished! Thanks so much
After year of attempting to do it myself, I finally made the investment in a cleaner life style! I am thrilled with my Cleaning Team: Amie, Lisa and Myra. These ladies are top notch professionals. They are friendly, show up on time and work diligently, leaving every suface shiny and clean. I feel so content in my exceptional clean dwelling. I recommend that anyone those thinking about trying a cleaning service, call the Cleaning Authority. There service is in writing and their pricing is quite reasonable.
EXCELLENT SERVICE & PROFESSIONAL. JAVIER & DANIELLE ARE GREAT AND WILL HONOR ALL YOUR REQUESTS.
No complaints on this service - well, except that they arrived an hour earlier than expected and I wasnt glued to my phone to watch for notification of their early arrival. They were all personable, professional and got the job done!
Lisa and Amie are efficient, professional and super courteous. They went above and beyond in noticing extra things like Amazon boxes that needed to be broken down and tossed and ashes (from the fires) that needed to be vacuumed. The Cleaning Authority is great at being flexible when I need to adjust dates for cleanings. I appreciate you all!Update: I wanted to update my review to emphasize that the consistency of great work done. I had a recent family get together and depended on The Cleaning Authority to get things right and Javier and Karla did not disappoint!
Thorough service by friendly people. Cant wait for the next visit!
I really like coming home to a clean house...Today, Amie & Lisa were the team assigned to my home and they did an outstanding job. I really appreciate the work that they did...top notch!
Amie and Maria were great.
Mayra and Lisa did an exceptional job on my clean in pleasant hill. I hope they get their bonus.
Both Syra and Maria did a great job or my 1st Initial A cleaning. They were on time, friendly, efficient and did a great job with the cleaning.
Great work by Danielle and Sonny!
Very thorough and helpful. Very affordable too!
Friendly & reliable - Amie and Maria did a great job!
If I could give them any less than 1 I would have. Not only they do a crappy job but also they say their workers are trustworthy but they are not and they will steal from you sooner or later and they don’t take responsibility at all. So I wouldn’t use them ever again.
My husband and I really appreciate the job Mayra and Lisa are doing! They have been thorough, super friendly, and add personal touches that make my kiddos smile.
Dont hire this company. They would at times not bother to show up and notify you. My son who would at times be at the house when they were cleaning (since we told to only clean the first floor) would tell me that they finish in 20 min for the ENTIRE FIRST FLOOR. They would also come late and my son would hear them talk bad about your house. BOTTON LINE; SAVE YOUR TIME AND MONEY AND HIRE ANOTHER SOMEONBODY ELSE
Great cleaning service and friendly people. Bonnie is my favorite and is always professional
Very disappointing experience with this company. They simply failed to show up twice (without bothering to notify us) and, when they did show up, frequently came outside the agreed-upon time frame. They skipped rooms and generally did a poor job cleaning. We regret hiring this company and would not recommend them. The star is for the cleaners (different people each time), who were friendly and hardworking (just poorly trained or overworked perhaps).
We found the best maid! Shara, She’s on time and does a very Thorough job ! 🤩
Overall I think a good choice I was very impressed I think the mans name is Javiar and a very polite blonde women were awesome