Very poor job. Not only did they not clean everything that was agreed upon, but they refused to honor their pricing. Would not recommend.Response to owners: Interesting that you chose to respond to this poor review when you did not return any of my phone calls. Also, is this how you keep your reviews high? By posting inaccurate ad hominem attacks on your customers and bullying them into removal?
I decided to give them my business because they have so great reviews... BAD idea. They did a very bad job, leaving many places without cleaning. I expressed my dissatisfaction to their manager, along with pictures to prove it. They not only charged us the maximum amount quoted (I was at least expecting a discount for the bad job they had done and the time they made me lose). They even wanted me to pay extra to send another maid again to finish cleaning what they should have done the first time! Now its been 10 days... my CC was charged and they havent send me the official invoice I asked for several times. Im happy for the people that had good experiences with them... but I wont risk it ... PLEASE USE ANOTHER SERVICE!!! They are VERY BAD! This bad job was done in Roseville, CA
I used this service for a deep cleaning, despite it taking 3 calls to get the cleaning scheduled. The cleaning was great-- fast, thorough-- but when I called to schedule another visit, I was once again given the runaround on scheduling. The person who answered my call said she would look at the schedule and email me a time on the requested date. That was 6 days ago and Ive heard nothing. If they have so much business that they can treat potential customers this shabbily, I think Ill find someone else who WANTS my business. Extremely unprofessional bookers.
The company sent out Maria and she was great! She asked me if there was anything specific I needed cleaned besides the normal things. It was also nice that Maria is good with dogs and she had no issue with our golden retriever. My home was left spotless and Maria was very professional.
Oralia and Dolores provided a Deep Clean service for us yesterday 09/24/2020. Because of COVID-19, both my wife and I woke full-time remotely, while also playing the role of kindergarten and preschool teachers. Oralia and Dolores both did an amazing job. They were professional, responsive, and hard workers. My wife and I decided to use Service Joy MAIDS on a monthly basis. Thank you guys so much!!!
I have been using Service Joy MAIDSfor more than 2 years now. Over these past four years I have never had anything to complain about.The cleaning is perfect and the price is very good! We also have a cat - no problem with that, the cleaning lady is now best friends with the cat :-)I would recommend Service Joy MAIDS to everyone.Keep up the awesome work!!!
I had a fantastic experience with Maria and Imelda. They definitely put the time and effort into this cleaning, which my family greatly appreciates. Recommend!
Cleaning crew exceeded my expectations, the attention to detail was impressive and I couldnt be happier with the service. I am planning to have them to all my cleaning in the futurae
We just got the 54-Point spring cleaning today and we are really happy. Two ladies came on time and scrubbed top to bottom. We are very pleased with house cleaning service. I will recommend this company to my neighbours and friends.
Elizabeth and Maria arrived promptly, carrying all the equipment and products needed for a deep clean of my home. Because we use this home for weekends, my husband was sure he could keep up with it, but let me say right now that wasn’t how it happened.There was dust on every flat surface, dust bunnies hiding under beds, showers that had soap scum, sinks that had only been rinsed, windows that were spotted, and on and on.When Elizabeth and Maria left 3 1/2 hours later, after steadily working, every surface was clean and polished, bathrooms were spotless, floors, kitchen and windows were shiny and hubby was off the hook!If competence, promptness, and efficiency is what you want at a very fair price point, you won’t be disappointed in Service Joy!