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Wattsson & Wattsson Jewelers
118 W Washington St #100, Marquette, MI 49855, United States
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Wattsson & Wattsson Jewelers

Comments
Va
Review №1

Great service. Chris did amazing work on my ring and was able to do it in one day because I was moving out of town. Highly recommend.Also, they text back promptly!

Da
Review №2

Great place, great staff, amazing work! Chris works wonders, and I couldnt be more pleased with the custom piece he helped me put together for my fiance. Would recommend again, and again!! I wish my camera and lighting did it justice!

Me
Review №3

My solitaire engagement ring that was purchased out of town became loose two weeks before my wedding. In a slight panic, I stopped by Wattson & Wattson within 10 minutes of their closing time on a busy weekday to see if they might be able to fix it, fully expecting to leave my ring with them while waiting for repairs. The jeweler working immediately looked at my ring and happily repaired it on the spot in less than 5 minutes, then gave me some good tips on what to do and look for to keep my diamond more secure in the future. I have never had a more pleasant or friendly interaction with a jeweler. They turned a chaotic day during a stressful time into a sigh of relief. I would recommend them to anyone!

Je
Review №4

I was cleaning my rings today and reflected back a bit on my last experience with Wattsson & Wattsson just a couple months ago.I had stopped in to get my ring sized, I was in a littlehurry and a little frazzled to be honest. Lacee quickly turned my day around with her outstanding customer service. She not only answered my questions and did all she could to ensure my ring would be sized correctly but I feel that she went above and beyond that day, with her kindness and her greeting upon entrance - and her sincere follow up service when my ring came back — I can say with 100% certainty that she makes shopping at Wattsson & Wattsson an incredible experience- one that really stands out.

El
Review №5

I worked with Chris, Victoria and Lacee at Wattsson and Wattssons for a wedding styled photoshoot! Their incredible hand crafted jewelry was stunning and their service was excellent! I chose to work with them because of my incredible experience with them as a client. I have ONLY been getting my jewelry from Chris for almost a decade now. His skill and craftsmanship is the best in Marquette, and quite possibly the entire state of Michigan, in my humble opinion. I was thrilled by their work and thrilled to have been able to work with them! I highly recommend Wattsson and Wattssons, not just for your wedding jewelry needs, but for any and all jewelry that you wish to either create or buy!

To
Review №6

I brought my black diamond wedding band in to be fixed, I have had a problem with a neighboring jewelers losing my ring, Wattsson and Wattsson was far more pleasant to deal with. They were very good at communicating as well as getting my ring back looking perfect and in a timely fashion!

Br
Review №7

Wattsson has such a positive environment and the entire staff is incredibly friendly and they such amazing individuals. They make every visit wonderful and are very thorough with what they do.

Ru
Review №8

Excellent workmanship, professional and courteous. Chris recently resized two rings, (one of which had to be cut off my finger) both now fit perfectly and look so nice! The care given to customer needs at Wattson &Wattson Jewelers is to be recommended!

No
Review №9

I brought my mother’s gold chain in to get repaired and was immediately greeted by a friendly staff member. I was pleasantly surprised by the cost being lower than I expected and, within a few hours the repair was completed. Chris did a great job! W&W is definitely a place I will visit again!

Se
Review №10

After taking my rings to multiple jewelers downstate I was given outrageous quotes and every jeweler tried to upsell me on something. Frustrated, I called Chris and told him I was coming to the UP for the week and asked if he could resize my rings. He fit me in on short notice, for fair pricing and did excellent work. I wont trust my jewelry with anyone else! Thank you so much!

Tr
Review №11

I have purchased my last 5 rings from Wattsson & Wattsson Jewelers. I love my rings they are beautiful and strong! I am having one remade (from years ago) right now and can’t wait to see it! Thank you to my favorite ladies that help me all the time.

Li
Review №12

We have been customers of Wattsson & Wattsson since they opened. We started with my engagement ring. Since then wedding bands, necklaces, U.P. gold jewelry, earrings etc. Always the best prices. Then don’t mark up so they don’t have to have sales.

St
Review №13

I needed my wedding ring fixed with a lost stone and loose brackets. Everything was fixed beautifully. Everything is holding together well. The cost was very reasonable.

Am
Review №14

Chris is great with jewelry! Timely service, reasonably priced and great craftsmanship. My ring was severed, split between diamonds and Chris mended it back together so well you can’t even see a seem! Highly recommend for jewelry service and repairs!

Ch
Review №15

Great website, easy to use and the communication was great! My jewelry arrived promptly with no issues!

Ma
Review №16

Two things I didnt appreciate. One, asking to get a ring resized the young lady behind the counter kept on arguing with me that that the ring did not need to be resized because it looks like it fits. So I gave up on that because she told me wear it for a couple of more days and then drive back if I want to get it resized. Two I asked multiple times the value of the ring just out of curiosity and kept getting ignored.

La
Review №17

Wattsson & Wattsson employees are always extremely friendly, pleasant, knowledgeable, and easy to work with. They also have a unique and beautiful selection! They worked with my husband to pick out my engagement ring, as well as our wedding bands. I have taken family jewelry in for repair and the process has always been so easy. Their staff has great communication with their clients and they are a gem (pun intended!) to have in Marquette’s downtown area.

Tr
Review №18

Excellent workmanship maid my ring exactly as promist, if you want top quality Wattson & Wattsson is the jeweler for you.

Sa
Review №19

I walked in with my wedding rings needing some repair. Courteous staff explained what was needed and what might need to be repaired down the road. Quality service at a fair price. So grateful to get my rings back looking almost as good as when my husband put them on my finger. Thank you!

Pe
Review №20

My emerald ring is perfect! It was nice of you to check with me to make sure it fit and that I am happy with it. That’s what makes Wattsson and Wattsson special!

Je
Review №21

We love the work done to my wedding ring!

Ga
Review №22

I am not Wattson & Watson’s most frequent customer but have had Chris inspect my jewelery and do repairs several times. Chris always does professional work and is very reasonably priced. I love the work Chris does!

Ma
Review №23

I needed my wedding band cut off before hand surgery. I was pretty nervous about it but Chris handled that so well. He did a great job. And the resizing he did later was perfect. I was very satisfied with my experience at Wattsson & Wattsson Jewelers.

Ba
Review №24

I have shopped Wattason & Wattsson q long time. They are great people but I think Im a little bias. But I do know Chris is the best because he learned from the best.

La
Review №25

So wonderful to do business with. Chris does great work on jewelry in store as well!

De
Review №26

I have been doing business with Wattsson & Wattsson Jewelers for years. They are very professional and have a great staff. Their jewelry is of great quality. They have some awesome pieces that are so unique. I recommend them to everyone. And be sure to tour their cave! ☺️💎

Ma
Review №27

They did a great job installing a larger lobster clasp on my new necklace. Very pleased!

Ch
Review №28

Top notch service and skill. Always have a great experience here.

Ma
Review №29

Chris went above and beyond to repair a necklace I wanted to give to my daughter with the birth of her first baby. I was so grateful 😊

Cr
Review №30

Helpful staff

Eu
Review №31

Wonderful service. I went to resize my wedding ring in the fall, just when the weather was changing and the sizing didnt matched my finger once I picked it up.Chris offered to resize it again and he got it right. He kept in touch often making sure I was comfortable and happy with the new fit of the ring.Quality and service was excellent. Thank you!.

Sh
Review №32

Chris does everything to make sure you get exactly what you want. I couldnt be happier with both of my rings I got from Chris! When I came to him with an idea of a wedding band I once saw online, I was beyond impressed with how Chris was able to create it. The customer service didnt just end after I got my rings, either! I stopped by W&W during my latest Marquette trip, just to say hi, and without me asking both of my rings were cleaned and double checked to make sure they were in great condition still (with Chris ready to fix anything had there been anything wrong).One of the hardest parts about using W&W for my engagement and wedding ring is that my husband and I live 7+ hours away, but with the constant communication of Chris it really didnt even seem like it.Highly recommend W&W to anyone! Great jewelry, great customer service, and they truly care about their customers (even after the sale has been made).

Ca
Review №33

Great store and services. Chris always takes care of our jewelry needs with both new and old jewelry.

je
Review №34

Beautiful selection. Easy ordering. Fast shipping.

J
Review №35

I am very happy with the work Chris at Wattson & Wattson Jewelers has done on my engagement ring! It’s very reassuring to know that something so special to me is being well cared for. Keep up the great work!

Di
Review №36

Terrific customer service / excellent quality

Fr
Review №37

They did an excellent job repairing my ring.

El
Review №38

Efficient and precise work with my banged-up engagement ring! Thank you so much!

Ke
Review №39

I brought a family heirloom to be resized and I was so impressed with the work! The staff is friendly, helpful, and I never feel pressured. I will be using Wattsson and Wattsson again!

Me
Review №40

I recently had my grandmother’s ring resized by Chris, as it became my engagement ring. I have trusted Wattson & Wattson with several pieces over the years. They are fast, professional and care for your jewelry as if it was their own. I highly recommend.

An
Review №41

Excellent pearl ring repair with fair pricing! Thank you for your great service!

ci
Review №42

Friendly, professional, and top quality work!

De
Review №43

Great personal service and quality work on my treasured items!

An
Review №44

Very kind & helpful employees. Lots of quality jewelry to choose from.

Ba
Review №45

Who wouldnt love this store. I trust them with the repair of my jewellery. Staff is very friendly and helpful.

Al
Review №46

Courtney was such a great help! What a great staff!

CJ
Review №47

They care. First and foremost. They will make sure you get everything you want in your jewelry. Ill never go anywhere else.

Information
28 Photos
47 Comments
4.9 Rating
  • Address:118 W Washington St #100, Marquette, MI 49855, United States
  • Site:http://wandwjewelers.com/
  • Phone:+1 906-228-5775
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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