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Owl Repair Kennesaw iPhone Repair
2543 Bells Ferry Rd Ste 750, Marietta, GA 30066, United States
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Owl Repair Kennesaw iPhone Repair

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Ca
Review №1

I have needed their services a few times & have been pleased each time. They worked on my iPhone immediately & was able to fix the issue each time. Today, part of my charging cord broke off inside the charging port & they fixed it at no cost. GREAT customer service & highly recommended

Bl
Review №2

Owls is the place to go . I took it to one other place they didnt know what was wrong with it. owls foumd the problem and didnt charge me much . thanks guys u da best

st
Review №3

Would never go anywhere else after this experience. Mike is very knowledgeable and friendly. Great price and service. Saved us from buying a brand new phone.

Mi
Review №4

Scott is absolutely awesome. Extremely professional and knowledgeable. Took my phone in and had the battery replaced and camera fixed lightning quick. Highly recommend, and I’ll be a returning customer for any future phone issues.

Wi
Review №5

Scott was very helpful! I purchased a refurbished iPhone from them and had a issue and he replaced the part at cost. Excellent service highly recommend!

Ha
Review №6

Look no farther! Best place around by far, Scott’s the man. Fantastic prices, friendly and fast service.

Ke
Review №7

Replaced the screen on my Motorola Z3 in one day at a very reasonable price. I highly recommend them.

Ja
Review №8

These people almost made me cry... i came in literally 10 min before they closed to repair my iphone 11. The man blessed me and made my day 10x better. I am truly thankful for you guys and your services. God bless!

Br
Review №9

Went in to take my phone in to get the shattered screen fixed and they did it fast! Gave me a $10 discount! Then reset my phone FREE of charge! Very professional and great quality! I recommend them to ANYONE who needs their phone screens fixed or phones even reset. I’ve been coming to these boys for about 2 years now and they are always on it!

Ke
Review №10

Best phone repair service I’ve experienced! Scott helped me get my phone screen repairs and was very professional and attentive. Wouldn’t go anywhere else to get my phone fixed. Very fair on price, fast, and friendly. Would recommend to anyone looking to get their phone repaired!

Ni
Review №11

Scott was great! I had water damage and he managed to fix me up with the damage within 30 mins! I have been here multiple times and they always get me right.

RJ
Review №12

Scott did a great job explaining everything to me and we’re extremely quick getting my phone back

Ow
Review №13

They helped me out and fixed my phone screen with a premium quality screen at a price lower than all other shops around. Definitely coming back here again!

Br
Review №14

Scott did a great job fixing my phone screen and audio ear speaker. I highly recommend him as I was referred to him.

Jo
Review №15

Definitely the best overall value youll get for cell phone repair. Other places charge less but they dont stand behind their products or the quality isnt that good. Ive been coming to Owl Repair for years and the quality is amazing and the prices are great. Save yourself a headache and just go here and get it all taken care of.

JJ
Review №16

Cracked screen? This definitely the place you want to go to. Professional, friendly, and very helpful staff. Ill definitely be returning if I ever need any repairs in the future.

La
Review №17

I came in today & Scott helped me get my phone repaired fast! Was very professional and fast i would definitely recommend!!

An
Review №18

Scott did amazing job repairing my phone. I recommend coming here and it was very fast!

Ca
Review №19

I went to Scott! He did an amazing job on my XR. I have been to them twice! It is well worth the visit! Thank you again SCOTT!!

Ch
Review №20

Would highly recommend owl phone repair, Scott Vo saved me over $400 and offered insurance plan cheaper than apple care.My phone was in purse (writing from my husbands gmail) in an otter box and I was outside at a concerts and it started to rain pretty heavy. When I got in the car the phone appeared to be in working order. After two text messages and three songs, I see the screen start to turn black starting at the bottom moving up. I put in rice once I got home but did not appear to charge the next day. I made an appointment with apple store who told me the only options once to purchase a refurbished phone as this one appeared to have water damage. Mind you this is with just looking at the phone but not actually opening the phone. I passed on $600 refurbished phone. I googled water damage to 11 pro and saw people jumping in pools and phone still come out working. So I wanted to get a 2nd opinion Which is what lead me to owl phone repair, Scott not only stated late to fix my phone but also installed a screen protector included in the price. Over all outstanding service and very pleased to have my phone back in working order!Thanks Scott for all the help, Great job!

Jo
Review №21

Low budget shop with competitive pricing. Ive had a phone screen and a laptop charging port replaced here. Not real fast but they get the job done.

Ke
Review №22

Scott did a super quick repair on my shattered 11 pro screen. Excellent service including Owen on the phone beforehand. I’ll come back but I hope I never need to.

Ry
Review №23

Owl Repair was the best price after calling multiple phone repair companies and would recommend them to anyone! Scott was very helpful and my phone is perfect again! Will be a customer for life!

Dr
Review №24

Scott provided very quick and effective service. Store provides good pricing for phone screens. Definitely recommend!

Sa
Review №25

Scott and Owen are great! They were quick to help and got the repair done in a timely manner. My family and I always come here for any and all phone maintenance.

Ch
Review №26

I needed a screen replacement on an iPhone 7 and was able to get it fixed within 20 minutes for an awesome price. I also needed to have a charger port replaced on an iPad mini and was able to get that fixed within a few days, they had to order the part, and it was fixed at a very reasonable price. I will be back with any other electronic issues.

Gr
Review №27

Scott was great!! Super fast getting my phone fixed and convenient to drop off and pick up. Best prices I have found near me!

Sa
Review №28

Scott was so helpful and kind! My phone was shattered, I brought it into his place and my phone was quickly fixed in 30 minutes and he even gave me a free screen glass protector. Will definitely be coming here again if needed!

se
Review №29

Scott took excellent care of me - fast and quality service.

jo
Review №30

Scott was very fast and did a good job . Would come back again .

T
Review №31

My phone was dropped down a flight of stairs. Screen cracked and frame bent on my IPHONE. I was in dire straits I called two companies who flat out said it would be min $150 and no promise they could fix it. I located Owl Repair in Kennesaw and boy the reviews were great and it was close to my home. After making an appointment online, I called and asked if I could come in earlier. I met Scott Vo who explained to me the process and it would take about 20-30mins. $42.00 later not only was my phone fixed Scott listened to me vent what a headache this ordeal had been. GREAT GUY! I highly recommend them . Quick, Fast and reasonably priced

Ga
Review №32

Shout out to the guy who fixed my S8 screen! Was quick and the phone came out great. I came here just for the labor, already had the part. They did the job for a great price and he sold me a nice case for a good price.

Mr
Review №33

I don’t know how they do it... I’m a landscaper and break my phone maybe every two months...usually it take less than 20 minutes for them to replace my screen... I have recommended them too at least five people all are satisfied.. the staff are young people and they are really ambitious and down to earth

An
Review №34

Scott did a great job repairing my phone screen in a timely manner! 10/10 recommend!

Jo
Review №35

They know what theyre doing, fixed my problem within half an hour and definitely better priced than other stores

Ja
Review №36

Brought my IPhone 11 into to get a screen repair and it was done in 45 minutes. Scott was very helpful and professional. The business is very clean on the inside and they have various products for sale.

Ch
Review №37

I was robbed by this company. Billy is a scam artist and he takes advantage of customers. The guy “Sam” who fixed my tv now doesn’t work there anymore.. he got “hurt” all lies. This company I would never recommend to anyone and they stole my control to my tv!! He stated he doesn’t know why they worked on tv because they don’t work on tvs. It makes sense since my tv is broken! DO NOT COME TO THIS PLACE!!! DO NOT COME TO THIS PLACE. DO NOT COME TO THIS PLACE. DO NOT COME TO THIS PLACE. DO NOT COME TO THIS PLACE. There are not registered to BBB. Do not trust this place!! My two cents!! Heed my warning.You broke my tv you should refund myMoney! I never cursed at you so don’t lie on me!! You threatened me and my family!!!!!! Your a bad business and I will be sure to spread the word about you. You messed with the right one..... You should be honest and treat people right!!!! This is despicable be his or from a “ general manger” but I won’t be quiet about your savage practices!!!

Ch
Review №38

Scott from Owl Repair replaced my cracked iPhone 8 screen. Excellent and quick service.

Je
Review №39

The team at this location was very professional, knowledgeable, and efficient. They exceeded my expectations. I brought in my HP Laptop for a screen repair and not only did they fix the screen, they fixed the dent on the side where I dropped it. The team took very good care of my belongings. I will be a returning customer. Thank you.

Ra
Review №40

Fast service and easy! For my iPhone 8 plus they had the best price quote in the Kennesaw area, also very honest with repairs. I would recommend owl repairs for any iPhone problems. Will be coming here for any future repairs I need. Thank you.

Jo
Review №41

Scott is a brilliant tech. Changed out my wifes iphone 11 screen and my 8 plus screen in 15 minutes flat. He wiped my old laptop clean and restarted it with a fresh windows 10. Downloaded all the apps and I was very impressed. Great spot to bring your electronic devices. Thanks again Scott. FYI prices are better than most.

Ma
Review №42

Came in last min from braking the front glass of my iPhone. Scott helped me get repaired extremely quickly. Will do business again.

Su
Review №43

These guys are best-in-class. Super professional, efficient and prices are extremely competitive. They stand behind their work with a 90 day warranty. Highly recommended!

Li
Review №44

Scott was great, he was very thorough and explained everything well. He also offered the insurance Owl Care for my clumsy self that breaks screens often. Price was very reasonable compared to others I got quoted. Will definitively recommend and come back if needed.

Si
Review №45

Best place to get your phone repaired! Scott is amazing and so professional!

Me
Review №46

Scott did a wonderful job on fixing my phone screen.

Em
Review №47

Scott helped me out . Would recommend.

ch
Review №48

Repaired my cellphone screen quickly and responded to concerns fast

Dy
Review №49

Scott was very helpful last minute of the day! Very fast and efficient! My iPhone 11 Pro Max was completely damaged and Scott repaired it like new in 10 minutes. Unbelievable! Highly recommend!

kh
Review №50

Scott was very helpful in fixing my iPhone 6s Plus! Very fast and honest. They also have insurance they are offering called Owl care which protects the entire phone for a monthly rate. Highly recommended seeing Scott at Owl repair Kennesaw!

Br
Review №51

They replaced my phone screen quickly and the price was low but the parts they used were cheap. The display on my iPhone X acts weird sometimes and the refresh rate is visually lower than OEM. The screen also doesn’t get as dim as before and things like force touch don’t really want to work. They also said I was getting an OLED display, and I paid for an OLED display, but when I’m in a dark room and I turn the brightness down I can still see backlight so that was a lie. Additionally since the screen was replaced I’ve seen worse batter performance.They have a lot of five star reviews because they give you a free glass screen protector and apply it for you if you leave a five star review. If you just want your phone to work again and don’t care how this place is fine.

Ca
Review №52

Loved this repair place! Very polite staff and knowledgeable about products.

Mo
Review №53

Thank you Scott for fixing my iPhone 7 Plus so fast! The screen is much better than before, I can tell it’s higher quality screen than before! Scott also installed tempered glass screen free of charge! Excellent customer service experience. Excellent prices! I go no where else only see Scott at Owl Repair! Worth every penny!

se
Review №54

My macbook pro laptop screen got cracked and I take to Owl and they replace my screen with fair price. I highly Recommed this place.

Ri
Review №55

Great service! Great price! Very fast repairs and even offer insurance on your screen

Ad
Review №56

Scott gave us a great discount, and was very helpful.

Ru
Review №57

I had Scott replace my phone screen and then it cracked and was replaced with no charge. I highly recommend these guys.

Sp
Review №58

Scot great costumer service definitely recommend coming here

is
Review №59

Scott was great! Helped me out with switching my control grips for ps4

Pa
Review №60

I really do appreciate everything the company did to help me. Mike was a fantastic help and very professional. My phone was fixed very quickly and very well. Everything was explained perfectly as well. I definitely recommend this company!!!

Ra
Review №61

Best cell phone repair shop around town. Good customer service / good pricing.

Ki
Review №62

Scott was wonderful to work with. We came in with a phone that had a charging port that didnt work consistently. Scott checked and could replace the part for $50 but instead he cleaned the port professionally (took him 1 minute tops) and made the phone like new again. Needless to say, spending $50 and a few days on an unnecessary repair was not what I wanted to do. Scott took care of us and made a lifetime repeat customer. Cant recommend this shop enough!

Br
Review №63

Was pleased with the service I got from Owl Repair. I was able to drop off my iPhone XS and pick it up within the hour. They also threw in a free screen protector, which was nice! Will be recommending my family and friends here also

Ni
Review №64

Scott has been extremely patient and wonderful the past 2 times I been here. Definitely recommend coming here for any phone needs and ask for scott!

Co
Review №65

Scott did a quick and perfect replacement on my XS Max. Highly suggest these guys!!

Sc
Review №66

Scott quoted me a better price to fix my iPhone 11 screen than a friend who was going to do it under the table for cash. Scott did a great job placing the new screen perfectly and lining up the new screen protector better than any other repair tech Ive ever used. I left for 20 min, came back, and Scott was ready for me to pay.

An
Review №67

I’ve gotten at least 3 devices (phones & tablet) repaired at Owl Repair in the last year and have had zero issues since! My iPhone 8 was responding very slow, but is responding fast like new since they swapped the battery. After I dropped my My iPad Air, I got the screen replaced and this time I bought a sturdy case from them too!

Sa
Review №68

Honestly, these guys deserve no stars. One star gives them too much credit. We took one of our IPhone 11 phones to them for a screen replacement. Now 2 screens in, the screen has yellow lines vertically down the screen. And they claim they have “lifetime warranty” but now it is apparently an LCD issue which is not covered under that. It’s complete BS how we have nowpaid around $300 here and can’t have a properly working screen.

St
Review №69

Quick fast and efficient service extremely happy with my iPhone repair

Su
Review №70

Scott was very helpful and fast with the screen and charge port repair. Also gave me a discount and free tempered glass! Highly recommend Owl repair and Scott the master tech!

Se
Review №71

Repaired my phone with faulty product, the pressure touch for screen didn’t work, and had a chip in screen that spread through the phone. Horrible customer service.Reply to Response from Owner: As I stated previously, the physical damage was caused by the repair or a faulty screen. I noticed it was chipped when I got home, and had work which is why I could not escalate in a timely manner. This chip spread across the whole screen no more than a week after the repair. When providing a service, if it does not meet expectations, the provider of that service normally acquiesces to the customer. I was greeted by one of the most unprofessional customer service experiences I have ever witnessed to date, and I work in the corporate service industry. I was told by someone who did not even oversee the repair that my guys would never put on a bad screen and that he “orders the parts himself as if error, especially human error, is not fathomable. The gentleman who replaced my screen was incredibly professional and diligent in his service. The person whom I spoke to on the phone after my issue came to fruition, needs a lesson in professional courtesy and speaking to customers.

T
Review №72

Owl repair was recommended to me by my neighbor. Scott was very helpful and fixed the audio issue on my iPad in a timely manner. I will be returning.

Vi
Review №73

This is our new tech guy. ☺️

Al
Review №74

Scott helped me fixed my iPhone screen in about 35 minutes. Thank you!

Br
Review №75

Great service would recommendScott did a great job

Ni
Review №76

.I have had many repairs done here and not once had an issue.They are knowledgeable and very fast .Prices are way below most competitors.Don’t give those other chain stores your business.Try owl repair, you won’t be disappointed .Last repair I had made was free because it only took a minute to figure out the issue.Love this place !!

Sa
Review №77

Scott was awesome! Super friendly - and super fast with his installation. It took like 20 mins. I haven’t had a better customer experience than this! Thanks Scott

Ha
Review №78

Perfect repair! Super pleased. Amazing prices as well! Quick repair. My whole screen was shattered and it was repaired within 35 minutes by mike! So impressed with this phone repair service! DEFINITELY my new place to come for phone repairs!

Br
Review №79

THE BEST PLACE to go to get your cell phone screen repaired! I drive from Atlanta just to go to this companys stores! They are the best! Josh is amazing owner and I would never go anywhere else. ever. 💜

Di
Review №80

Scott took great care of my i-phone by replacing under warranty a failing face/keypad in just fifteen minutes today. I was thrilled to do business at a place that stands behind their work. Thank you again, Scott!

Co
Review №81

My upload says it all! These are Honest People! So rare these days! Will be returning for all my electronics repair needs!

An
Review №82

Scott was very helpful to put my phone back together that had water damage. Been here several times and will keep coming back if I ever need. Thank you!

Ma
Review №83

First off, employee who checked me in was not wearing a mask and had a terrible attitude. It took 2 days to hear back from them and all they said was they couldn’t fix it, no explanation as to what could possibly be wrong with it. Over all bad experience.

Si
Review №84

This place is amazing. I use Owl Repair for all my technology repair needs. I have shattered my iPhone screen multiple times and Scott has been exceptional every single time. Look nowhere else!

Wa
Review №85

I got a quote via text, dropped my phone off at 11 am and it was fixed in 20 minutes. Got a new battery and thought I needed a new lightning port. Turns out they just cleaned it and saved me $$ by doing the right thing. 10/10 will go back. Honest and fast!

Mi
Review №86

Customer service was great! I got my iPhone 6 Plus fixed here. At first, my Touch ID on my home button wasn’t working when I received the phone after repair. I live hours away. Nonetheless, when I called to speak to the manager, he worked with me. He was willing to make things right and make me happy. He offered to cover the shipping cost to mail the phone for the inconvenience. On top of that, they called and gave updates. I appreciated that. I LOVE the repair! Screen feels new. Everything works great. Bill and Sam were great. They’ll have my business in the future and should get yours too!!

Be
Review №87

Scott was awesome. He is very friendly and the work was done in a timely manner. We are very satisfied.

Cy
Review №88

Repeat customer here. Weve had several accidents with our devices in the family and each time Owl Repair has been able to fix it so far. Dropped off my daughters tablet for a screen repair and wifes iPhone X for back glass repair and were pleased it all works again.

Ja
Review №89

Ian was great and got it back to my fast and like new. Hopefully I don’t have to come back anytime soon. Great experience.

Im
Review №90

Booked an appointment online and got 10% off and they fixed my screen within 2 hours. Would definitely recommend Owl Repairs to anybody who needs to get their phone fixed.

Se
Review №91

I’d say this place generally has decent service. I brought an iphone 11 Pro in for repair. The first screen that was put on was trash, this one is better but it’s still a little glitchy 🤷🏾‍♂️ If anything, i’d send my phone off to Apple now just so that it can be fixed with the right products, my phone can tell it’s not the right screen lol I think if you have a newer device, send it to the manufacturer, if not i’m sure this place would suit just fine.

Ad
Review №92

Absolutely the best repair store in the surrounding Atlanta area! Scott had me in and out in less than 30 minutes, brand new screen, new home button, and all for under $50 dollars. Not to mention with the virus scare they are very safe and take preventative measures to keep you and theirselves safe. They have a line inside the store that you can’t cross and wear gloves, keep their distance beyond 6 feet and sanitize the store after each customer. If I could leave more stars I would!

St
Review №93

Thank you Scott for repairing my phone, all the important information on there was needed. Definitely will recommend your service to my family and friends.

Te
Review №94

Scott was very pleasant and amiable.I called on the phone went over and got fast efficient service.I don’t usually write recommendations but this is a good store.I recommend it highly!

Lo
Review №95

Scott was the best very helpful

An
Review №96

Review amendment: Fast & Friendly, yes, price lower than the rest for a reason....The replacement screen (advised as a factory replacement quality) not only has operational issues, but the clarity is no where close to the quality as the factory iPhone screen. It has a yellow tint, and the dimmer function does not operate anywhere close to the parameters as the factory iPhone screen. As far as operational issues, having to section lower screen functions are troublesome at times. (Pressing harder should not be a solution)After reading other reviews it seems this is a common issue with this vendor. I suggest the proper solution is to replace your broken iPhone screen using genuine Apple parts. I would have happily paid the $30 difference for better quality and an extra $50 for the trouble of unneeded 2nd replacement.I have to give it to him, he is friendly and quick. 3-Stars for that.

Jo
Review №97

Incredible Service, Fast, Reliable, and BEST Price in town. My Phone looks better than Ever.

Sa
Review №98

Sam was amazing and so helpful. I’ve came here multiple times. And I’ve always left happy. Fast repairs and good prices

Ro
Review №99

My husband’s iPhone XR sound wasn’t working and we went and they diagnosed it fairly quickly. Service was great. They explained everything very well and got us out of there in no time. I recommend them for anyone who needs a phone repair that’s fast and easy. We will come here again if any other issues happen with our iPhones.

Al
Review №100

Went here to get a new screen protector since mine had shattered. I was curious to know how much it would cost me but I was pleasantly surprised! Sam cleaned and applied the screen for me. I was out within 5 minutes! Very kind, and prices are very reasonable considering most phone repair shops are super pricey. I would 100% RECOMMEND OWL REPAIR! Will be coming back to this place for sure.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2543 Bells Ferry Rd Ste 750, Marietta, GA 30066, United States
  • Site:http://owlrepairs.com/
  • Phone:+1 678-813-2349
Categories
  • Computer repair service
  • Cell phone accessory store
  • Computer accessories store
  • Mobile phone repair shop
  • Electronics repair shop
  • Electronics store
  • Phone repair service
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:Closed
  • Saturday:11am–7pm
  • Sunday:11am–7pm
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