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Xpress Car Rental
1337 Capital Cir Ste A, Marietta, GA 30067, United States
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Xpress Car Rental

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Tj
Review №1

Great service and very fair price. I had a little incident on my end but they were super understanding and worked with me throughout everything. Thomas was a pleasure to deal with.

Ri
Review №2

The best car rental I have used. Thomas is really helpful. I had to extend my car rental for a couple of months and they were so flexible and understanding.

Ch
Review №3

My friend had some terrible credit issues after his divorce ..bankruptcy etc, and was being quoted car loans for 25% interest. I drove him there to pick it up. He just went to Xpress. Rented from them for a year off and on until his credit was back, and He wasn’t stuck in a long term bad loan once He was ready to buy a car.Super easy. No questions. Just tell them how long—day, a week, or a month. And you can use their insurance—or add to your own temporarily. You go and sign, and if you need it longer, call them up, simple signature again. And keep going as long as you need. Really took pressure off of him for asking for rides and paying for Uber everywhere. Great folks.

Mi
Review №4

I dont know how I found this rental place but Ive used them twice for long term rentals and have had nothing but good experiences. Definitely cheaper than going with a traditional car rental chain company and professional service. Clean, reliable cars at reasonable rates.

Lu
Review №5

Got in a car accident and needed a long term rental so I could take my time finding my next car. Xpress was recommended to me and boy am I glad they were. The car was brand new, clean, sanitized and great in gas. I’ll never rent a car locally from anywhere else!

Al
Review №6

Thomas was great to work with. He provided great service and flexible options for both vehicle type and length of rental. Would definitely use this great service again.

Ga
Review №7

I have been in Atlanta for the past two years on and off for an internship. Xpress has provided outstanding car rental services since Ive been here. The prices are extremely affordable and there is a lot of flexibility with pickup and drop off. I have rented a Nissan and two Kia models. I had no problems with any of these vehicles which were all very new and clean when I received them. Xpress will definitely be my first choice rental option if I am back in the area again.

Mu
Review №8

It was a seamless and wonderful experience. Contract information was clearly outlined and explained. The vehicle was in impeccable condition and was reliable. Highly appreciated the prompt responses for any questions I had.

De
Review №9

I went to Xpress Cars because I needed to rent a car while I was in between purchasing a new car. From the very beginning Thomas was very professional and super courteous! The car was ready for me when I got there and it was immaculately clean. I am so grateful toThomas for helping me out while I was in between vehicles. He is always easy to contact with any questions I have had during my rental period. I have definitely enjoyed doing business with Xpress Cars and I have even referred anyone that I know is looking for a short or long term rental. I give Xpress Cars a 5 Star rating!

Jo
Review №10

Xpress Car Rental is the premiere car rental place in the Atlanta area. They have the best prices, quality cars and Thomas has excellent customer service. You will not be disappointed. I plan to rent from them every time I am in the Atlanta area!

Ol
Review №11

My experience was phenomenal! The service was great. The prices were very reasonable and they made constant accommodations for me. I was in a long term rental from them for six months and Thomas made that easy for me.Thank you XPress Car Rental!

Ol
Review №12

This is by far the best car rental place in Georgia. They made my stay in Georgia very easy, the car was very clean, didnt give me any issues. Thomas is very professional and nice, he worked with me when I needed my rental extended twice and the prices are unbelievable. I can never use another car rental company again other than Xpress. Totally worth it! There are no hidden fees or charges, Im grateful🙏

De
Review №13

They were so accommodating and patient and really helped us out! I would recommend anyone to use this company! Thanks again Xpress Car Rental!

Ka
Review №14

Awesome experince. I rented car for one month, and this was great customer service I have ever got in my entire travel history. I travelled a lot domestics and international and rented hundreds of time, but I will never forget the customer service that I got. Mr. Thomas is gentleman. Vey professional and prompt. Nice vehicles Highly recommend.

Al
Review №15

When I first called X Press Car Rental, I was greeted by a pleasant and professional owner of the company, Thomas. I explained my situation and he gave me a few different options. I went to X Press Car and rented a vehicle the very next day. I felt very relieved and assured that I received the “best” possible rate in Atlanta for monthly car rentals…fact! The process was very easy and efficient and much more personalized than any other car rental company. This was so easy and affordable that I ended up renting the car for six months.I “highly recommend” X Press Car Rental for your immediate short and long-term car rental needs!

Ma
Review №16

Thomas of Xpress Car Rental is a professional and reliable person with reasonable prices for short and long term car rentals! The cars are clean, well maintained, and I have never had any problems. Xpress Car Rentals have the lowest prices compared to other major rental companies and I would strongly recommend Xpress, you will not be disappointed!

De
Review №17

I have been leasing a vehicle from Xpress Car since July, 2014 and I have NOT experienced any of the items that one of the reviews stated here claims.If I didnt work in the insurance industry for over 20 yrs or so, one could see what the problem was. The fact is a leased vehicle needs to be added as additional vehicle to the policy with additional premium and Loss Payees and drivers named one the policy. This situation would not be covered under the rental section because the primary vehicle wasnt involved in an accident, etc. The gentleman had no rights to confirm or change a policy that isnt written under his name or even speak for another person while he isnt listed on the policy as a Named Insured. Despite what he thinks, he needs to be listed on the policy as an additional driver even for the vehicle he was using. Trust me, I know the insurance companies will find any and every reason not to pay a claim. So I dont blame Xpress Car wanting to protect themselves.Having leased vehicles for over a year now, we are extremely happy with the service that Thomas has provided us. After the first year, the vehicle we had was going to be traded so we received another vehicle and we got upgraded. We have discussed about buying our own car but we feel that leasing with Xpress is a much better deal for us.If you are looking to lease, I highly recommend Xpress and Thomas you will not regret it at all.

Bo
Review №18

These guys are the best. They get you in a quality car quickly. I have worked with Xpress on and off for 6 years.

Ju
Review №19

The website is very misleading, I am in need of a car for one week to get home 329 miles and back to Marietta Georgia bc I broke down and my child had to get home to start school. This site clearly states they do short term rentals and can help with out of state needs and to discuss but I was rudely turned away and told that there’s an 1800 mile limit and that I need a business my own town even though we have to return within a week to pick up our own vehicle. The whole “family” attitude and “we want to help our customers” is just a business tactic, the man I spoke to was rude and short with me like I was bothering him with my business.

na
Review №20

Xpress car Rental offers affordable leasing with an easy process. Thomas assisted me and was great! Very polite and professional awesome customer service experience. Dont spend unnecessary money on a rental when you can lease for less with them. Come to xpress and they will give you a great monthly or weekly rate. They offer newer car models VERY clean and up to date maintenance. Highly recommended.

Li
Review №21

I LOVE THE WAY MR THOMAS TOOK CARE OF ME . HE WAS VERY PROFESSIONAL AND TO GOOD CARE OF MY NEEDS.I HAVE RENT FROM OTHER COMPANIES FOR A LONG PERIOD OF TIME AND DID NOT GET THE SERVICE THAT XPRESS CAR RENTAL GIVEN TO ME . I KNOW NEXT TIME WHERE MY BUSINESS IS GOING FOR NOW ON. KEEP UP THE GOOD SERVICE I AM A LIFE TIME MEMBER. AND THE CAR SO CLEAN, DRIVE GREAT!

Ja
Review №22

Its a great deal for a weekly rental. Its a fair price. The only frustrating thing was a little disorganization on their end. Drop offs werent as a clear as they could be. Also... I contacted a little more than necessary about the car and things with it.But if you are needing a car for a long term and you live in Atlanta, this is a great option.

R
Review №23

Great service and inexpensive compared to other companies I have used previously. Ive been flying in and out of Atlanta for years for various work related projects. Glad I found you guys.

GA
Review №24

I needed a car for a couple of months and XPress was significantly cheaper than any other car rental place I could find. Thomas was a pleasure to deal with and the Toyota Corolla I rented was perfect for my needs. They even pro rated the car for an extra week for me as I needed a little more time. Its refreshing to deal with a company that takes such a personal approach with their customers. I highly recommend them!

Th
Review №25

I can’t say enough good things about this company!I’ve worked with them for weeks now and the relationship I built with Tom is something you don’t find much of anymore.If your ever in this area and need a car, give them a call and use them!I plan on traveling here again in the near future and wouldn’t ever think to use a national service or anything - but this one.Brad

De
Review №26

I used Xpress Car Rental for 5 weeks, and I had no complaints. Mr. Thomas was very helpful, the prices were reasonable, and he was always quick to respond if I had any questions. If Im ever in Atlanta again and I need to rent a car, Id definitely use them again!

NY
Review №27

I rented from Xpress Car for approximately 2 months give or take. The gentleman Thomas at first was extremely nice, but going into my last couple of weeks he became rude. They had a mileage constraint of 60 miles per day which is ridiculous in Atlanta, but i agreed to pay any overages that was required. But my final week Thomas “the owner” said that i could no longer rent because i was putting too many miles on the car. I was upset but agreed, but when i returned I requested a breakdown of what was paid so that my $150 deposit would be returned, but it’s been over a week with NO reply. I’ve been nothing but professional with him, but he’s been nothing but rude. I’m going to wait another week or so, but I may have to go to small claims court. I’ll contact the BBB as well. I wouldn’t recommend Xpress Car, at all. To anyone.

Sh
Review №28

This is probably one of my favorite car rental companies. If you ever need to rent or lease a car this is the place to go. They are very prompt in returning calls and getting you in and out without a wait. They were very helpful in telling me the features in the vehicles and also in finding the particular vehicle I wanted. Thank you Xpress Car for such an awesome experience.Shaunda

Je
Review №29

Try to rent a car from him yesterday and made a appointment for noon. I explained to him I was running late because I didnt know the area too well so the time I got there he, stepped out and I had to wait 10 minutes til he returned. When he finally arrived I did get no hello just felt rushed and didnt give me any time to get my insurance people over the phone again since I had to wait on him. His exact words to me was, I dont have time for this. So I left thought about making another appointment but changed my mind since his attitude was so trashy and unprofessional. Make a long story short I wish my customer service was the same that other people claimed on there reviews but its okay Ill keep my money and give it to someone who knows how to talk to people. 🙄🙄🙄

Sa
Review №30

Definitely recommend! Thomas is great! service was awesome! best price!

Ai
Review №31

Quick and reliable with a great price. XPress Car Rental is all of the above. I needed a monthly car rental service during my stay in Atlanta and after thorough research, I found this service to be the best option. When I contacted them, Thomas was quick to respond with all my available options and helpful in answering any questions I had. Highly recommend XPress Car Rental.

Al
Review №32

Mr. Thomas was very helpful and his pricing for long term rentals are not expensive. I highly recommend his services if you’re looking for a long term rental service!!

Ro
Review №33

Awesome service, great pricing!!! Will definitely rent from them again!!

As
Review №34

VERY UNPROFESSIONAL. I called to inquire about renting a car. The man I spoke to over the phone was very rude, and had a very nasty cocky attitude. Kept trying to cut me off, talking over me, and asking very rude questions. Will not be spending my hard earned money with this company.

Jo
Review №35

If you are interested in a car rental company that will jerk you around and accuse you, the customer, of attempting to defraud them, then this might just be the company for you!I attempted to rent a car from this establishment for my mother and was very disappointed with the way we were treated. I was attracted to the company because their website promises to provide monthly car rentals for significant savings that tradition car rental companies cant match.I emailed them and told them exactly what I was looking for and the next day received a quote that was higher than I had found at Hertz. I told them, No thanks! since they were not in fact cheaper, and then they quickly replied that a cheaper version of the car I requested had just been returned and they could now beat the price Hertz had given me. So I decided to go with them and told them the date and time when Id bring my mother in to rent the car. Im visiting my family from Alaska for a couple of months and my folks offered my family of 8 the use of their van so we could get around in town. I told my mother the least I could do was provide her with a rental car while we borrowed her van.I received yet another message from Xpress that they needed my mothers insurance. I wrote back to them and told them Id get her to send the proof of insurance and told Xpress that she would be the ONLY driver. At this point, everything should be simple, but they again contacted me to say they needed to speak to my mother about something before renting the car. She called them and after having to leave a message (we have never called this company and not gotten voicemail!) they eventually called back to say that they suspected we were trying to rent a car for me (I guess because they suspected I wanted to rent the car without insurance?) and that they did not believe that my mother would be the only driver of the car. My mother of course said that was not the case, and that she simply needed a vehicle while she loaned her car to her own son. The employee said hed need to talk to his boss about the matter.When I heard how my mother was treated, I called them and left a voicemail to express my unhappiness about the accusation and asked them to call and explain their behavior. When they returned my call, they then said that since my mothers insurance company was closed on Saturday afternoon, they were now unable to verify that she was allowed to rent a car for a month or longer under the terms of her policy. They have had proof of the insurance for 2 days, so I have no idea why they couldnt be bothered to address any insurance concerns they might have had during normal work days/hours.We were scheduled to pick up the car at 8 a.m. on Monday morning so my mother could drive the rental car to work on time, but they said they would not be able to verify our insurance until 9 a.m. on Monday (the time my mother must be at work 30 minutes away). I have assumed for the past 4 days that I have a car reserved at a good rate and have made no other attempts to rent a car. The price from Hertz that was comparable to what Xpress was offering has now evaporated, and now Im forced to rent from another company and accept a last-second rate several hundred dollars higher than I would have gotten if Id never have contacted this unprofessional company.Please do yourself a favor and pay a few extra dollars and rent from one of the major rental companies. The few bucks youll save from these guys will never make up for the type of unprofessional behavior youll likely be subjected to.

Ch
Review №36

Really easy to deal with and had the best price of any company I looked at.

le
Review №37

I love mr thomas he helped me and my mother get a car. He was nice and well understanding

I.
Review №38

Great experience and easy to rent from. Thanks so much!

Ke
Review №39

I know what youre thinking....its too good to be true.Its true!!!Thomas was awesome!

Ce
Review №40

Car was not clean like big renter car company. However, price wise it was good. There was not hidden charges.

Mi
Review №41

Great place!

Rh
Review №42

One phone call is all it took. Extremely rude. Do not call these people. FYI they are a monthly rental car service they are not a day-to-day or weekly car rental service. But in any event do not call them!

kr
Review №43

Great customer service . I worked with Frank and Thomas for almost 2 years. Easy affordable car rental .

C
Review №44

Awesome service, reliable car at a great price!!!

Ty
Review №45

If you need monthly rental, these guys are the best

Kr
Review №46

Great place to get a monthly rental!

De
Review №47

The mileage restriction is just crazy...60 miles per day and 1800 monthly....If youre desperate and need a car then this is your place...

Ra
Review №48

Very nice experience.

Bi
Review №49

Unprofessional and undermining,and that’s just on the phone.

Jo
Review №50

Thomas and Xpress Car rocks...Great service

Ka
Review №51

Horrible experience... First Amendment rights are slowly dwindling away... but He knows all & sees all so.........still standing tho!!!!!!!! #hopeallrhappynow

Sh
Review №52

Good service

Br
Review №53

They are awesome!

Se
Review №54

Excellent experience .

Ch
Review №55

Its a ok place

I
Review №56

DO NOT RENT HERE!!!

Information
3 Photos
56 Comments
4.3 Rating
  • Address:1337 Capital Cir Ste A, Marietta, GA 30067, United States
  • Site:http://xpresscar.net/
  • Phone:+1 770-984-1154
Categories
  • Car leasing service
  • Car rental agency
  • Used car dealer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:10am–12pm
  • Sunday:Closed
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