Dale helped me set up a new laptop and printer. He has been prompt in getting back to me. As long as he is town he arranges a quick response.On top of that he is a nice guy and it is a pleasure to work with him.
The best tech support I have ever had. Communication was open and kept me up to date on what was happening. My computer was only gone for less than a day which was amazing as well. I will continue to get tech support here in the future and direct others!Thank you again, Dale!
I cannot speak highly enough about Dale and St. Louis Tech Support. He was able to restore the OS on my Mac and did so in record time. He also has helped my parents and friends with their PCs many times. He is very knowledgeable, fair and great to work with. I highly recommend!
High recommend STL Tech Support! I was able to set up a house call 2 hours within calling. Dale was VERY knowledgeable and gave me not only answers but resources to help with my tech issues. Cant go wrong here!
I was so surprised with the service I received from St. Louis Tech Support. Dale was very helpful and professional. He didnt charge me a penny for diagnosing the problem with my laptop. He was open and honest with the time and cost it would take to repair my laptop. We need more honest repairmen like him. I would call on him again in a heartbeat. Best wishes and happy new year to you and your family.
Dale was so amazing! I messaged him during the holiday season because my hard drive with all of my pictures of my new born crashed. Within 48 hours he had recovered my photos and promptly returned them. I will not go to anyone else for tech issues. Only dale!
I had a million questions, and Dale explained everything with tons of patience. I would absolutely hire him again!
Dale answered my call and set up appt for next morning, a Saturday! He was informative, helpful and very knowledgeable. He just had a way of explaining things so I could understand, and Im a 65 YO who is technologically challenged! Id recommend highly!!
There are times when we need help with our technology. St. Louis Tech Support has been great! Dale installed a printer that then had problems. He worked hard to solve them...and then did the legwork to purchase and install a replacement printer. Its almost like having our son (software designer living in Boston) back home!
Dale Ficken, of St. Louis Tech Support, is the best computer technician I have ever worked with. He solved every tech issue I had with my mac, and did it with an ease and speed that was incredible Add to that a friendly personality, business-like, and efficient.
My wife has used the services of Dale at St Louis Technical Support for at least 11 years, recommending him to family and friends. More recently, we have needed computer support in more complex problems and Dale has gone above and beyond what I would have expected. He has quickly responded to our needs, even when we contacted him after hours.He is an excellent professional, in regard to isolating and correctly computer problems. Moreover, he is easy to work with. I would not use anyone else.
Mr. Dale Ficken, owner and operator of this business fit me into his busy schedule twice. He aids many larger businesses in the community, but I needed a personal computer looked at and he took it within 24 hours of my call, and returned it the very next day! His prices are beyond fair! I was happily surprised that as long as I brought the pc to him and picked it up when he was finished; he offered me a flat rate vs. if he had to come to my home, he would have to charge me a rate per hour. I highly recommend Dale because in addition to his work for me, he works for community businesses that I frequent and respect that are also happy with his work.
I had an issue with a gaming computer. I searched on a map site & contacted several repairs shops before calling Dale at St. Louis Tech Support. He is knowledgeable, honest, prompt and easy to work with. I would highly recommend contacting him.
Dale has really helped us promptly and efficiently. He explains issues very clearly. We get an education as well as a solution to our network problems. He has been very patient and understanding with my elderly brother and his computer problems
Great place for computer repairs. Dale was able to replace the hard drive on my laptop and get it back up and running in a day. Its running better than ever. Thanks so much for such prompt service. Will definitely be using your company for any future repairs that we might need.
Fantastic tech support. Ive used them for website design and hosting. All of my computer maintenance has been done by Dale. Hes really reasonable and finds a way to use what you have and has even recommended free software instead of charging me for a similar paid program that does the same job. They have great customer service and can come to you to fix things or trouble shoot issues on your computer remotely.
Great service. Quick response on a Saturday afternoon. Knew exactly what to do, friendly and personable.
Dale stays on top of the IT needs of our organization and helps us stay current and safe.
Good.