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Fix Auto
23765 SE 264th St, Maple Valley, WA 98038, United States
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Review №1

Fix Auto was awesome! Very responsive and easy to deal with. They got my vehicle repaired in a timely manner even with part shortages.

ra
Review №2

They explained everything that would be done and made it happen . They were all very caring and provided professional service . I would definitely recommend them to my friends.

Ra
Review №3

They did an absolutely amazing job. I was expecting a repair four times more expensive and taking a week. They did it in one day, one fourth what I was expecting and the body repair looks perfect. Just like new. These guys arent just good, theyre amazing, honest and really trying to help their customers rather than making a quick buck. They have a customer for life with me.

Ma
Review №4

Great service!! The entire staff was incredibly friendly. They quoted me a cost to fix my mirror and when I came to pick it up they were able to reuse part of my previous mirror to save me some money. I would highly recommend!!

Je
Review №5

Called Monday morning due to my bumper falling off. Toyota’s uses four plastic attachments and the heat wave melted it. They got me in same day. Gave a quick estimate. Amazing hourly rate!! Ordered the parts which came in the same week and got my car fixed and returned to me promptly!

Pa
Review №6

Front bumper replaced nice and fast!Offered a ride home since I was local and owner is a great guy!Price was almost half what Ive previously been estimated, for same work!

Pr
Review №7

Fix auto took care of my Honda odyssey. They fixed the dent and scrape on two panels on the passenger side. Also replaced the running board and rear tail light. Excellent work. Customer is service was beyond my expectations - a good team. Highly recommend.

Ka
Review №8

I hit an animal on the freeway while visiting from out of state and had to get the car fixed before driving home. They were so helpful and got our car done as quickly as possible so we could be on the road. They are professional, kind and had great communication. I highly recommend!

Br
Review №9

The team here was incredibly professional and friendly. The estimation process was quick and very accurate to the final bill. I love working with local businesses and would recommend them to anyone!

SL
Review №10

We had the front bumper replaced and painted along with the fog light bezel and fender liner. They had the job done earlier than initially quoted and they did a great job. Everyone at the shop was professional and courteous.

Cy
Review №11

This is the second time I’ve used the services of Westover/Fix. Each time I was impressed with the level of quality and service I received.I drive an older car and there are less and less shops willing to able to do actual body work that extends beyond replacing plastic parts. These people can actually repair sheet metal and are artists with paint.The employees are professionals that take pride in their work and place a high value on making sure their customers are treated fairly and with respect. I wouldn’t hesitate to recommend these people to my mother!

No
Review №12

This was a relatively minor body repair—replacing the rear bumper—but they have done more extensive body and frame work in the past and the quality of their workmanship and their great customer service were why I used them this time. They worked hard to find the best deal on replacement parts and the finished repair looks great.

La
Review №13

Joe is very professional and kind and really cares about doing right by people. I would definitely encourage anyone needing to a a repair to go in and ask for Joe.I will warn you that Jon (who also works up front) is extremely passive aggressive and highly disingenuous. When the insurance company declined to fix my vehicle, he refused to have the technician at least put the headlights back on so I could drive my car home. I had to call a tow (which costs money) because he wouldnt have the technician do something that my husband was able to do in an hour. He claimed it could not be done. I do suspect that it was more of a liability issue, but honesty on the matter would have been more professional.

Ja
Review №14

Fix has been super awesome! My car had a lot of damage and they made sure to stay in contact to keep me up to date and were super helpful during what would normally be a difficult time. Thank you

Ci
Review №15

This crew is fantastic and very professional. We have had three cars repaired recently. They work well with insurance. We highly recommend them if you want the job done right!(The old Westover is now Fix Auto).

Ro
Review №16

Fixed my bumper in one day. Up front about price and time. Looks like new. Very nice group of people.

Li
Review №17

Joe and Riley were friendly and knowledgeable, and they kept me apprised every step of the way. The repairs look like the accident never happened. They even thoroughly cleaned my car inside and out. I am 100% delighted with the top-notch customer service! Fix Auto Maple Valley is now my go-to body shop!

Pr
Review №18

Professional team. Walked me through the process each step of the way. Even gave me weekly calls to share status on the job. Highly recommend.

R
Review №19

Straightforward experience and great work by the shop. Jon was really helpful during the process. Second time our family has used the shop.

cu
Review №20

Cold beer, cold glasses. Server was great. Needs new steak knives! Love the atmosphere.

Ta
Review №21

Needed to get some stuff done to my new truck these guys did a great job. Riley was superb in her communication. Highly recommended!

Je
Review №22

I was meet with understanding and courtesy with my last minute car ordeal by the front desk. The lead mechanic Joe (along with the others) were extremely knowledgeable, efficient, through, kind, compassionate and caring. He went above and beyond. As a widow with no help or experience, I was treated like family with honesty, integrity and professionalism across the board. They fit me in while performing high-quality work with amazing craftsmanship and ingenuity. Rare these days in this field. Exceptional on many levels!!!

Je
Review №23

They installed an interlock device in my vehicle but that wasnt the best part there was some hiccups and they went out of their way to accommodate me and helpful in making it happen, they went beyond courteous and professional all the way to comfortable.

Da
Review №24

Shop did a great job fixing my car after a rear end collision. Time and estimate met my needs 100%

Lu
Review №25

Great professional and friendly shop. Very passionate about supreme customer service/satisfaction.. If you are in need of Autobody shop, please consider Fix Auto as your go to shop. There to serve your every need. I had a problem with Fix Auto to begin with but Joe made it right. He will go the extra mile to help you with what ever problem you have.

Da
Review №26

I bought an old truck to do all those dirty tasks like hauling gravel and topsoil. It was cheap and beat up. I bought a after market bumper to replace the damaged bumper with the intent of installing it myself.When I went under the truck to size the task I realized that with all the rust on the bolts I would have a really rough time. I got a quote from Westover and took it to them.They took care of it with no hassle, on time, and no issue with the fact I had bought the bumper. The final price was as quoted and reasonable.Overall this was a very positive experience. I highly recommend them.

Je
Review №27

HIGHLY RECOMMEND!!!! They are awesome!! They went above and beyond when I took my truck in. Riley (hope Im spelling it correctly🤷‍♀️) is fantastic at communicating and is just super sweet and thoughtful! If you need any body work done, please give them a call. You will not be disappointed!!

Ma
Review №28

Have taken both our cars to this shop. They do great work. Would recommend to anyone in need of body/paint damage repair.

Si
Review №29

Awesome Service! Specially front desk guy👦

Le
Review №30

The shop got me squeezed into their busy schedule in a time of need. Fair price and so far a good job. I will go back when needed.

De
Review №31

I have used Fix Auto multiple times for body work on multiple vehicles. I have always received exceptional customer service and my experiences with the staff have been great!

Em
Review №32

These guys are top notch AMAZING!! Backed into my husband’s truck the morning of his birthday and took it to them the very next day. Got a bid and dropped it to them that night. They had a new door ordered and delivered the next day and it was completely done 3 days later as they said it would be. Looks better than brand new. I will recommend them to everyone I know. 100%.

Em
Review №33

Service has been great. Communication has been stellar. Price is fair. Cant ask for more than that.

An
Review №34

My Toyota had a body dent repaired at Fix Autothat required painting also. The repair is as newand done a day earlier than estimated. They set up a rental car for me. Thanks Joe and staff!

Se
Review №35

The shop went back on their price estimate (after they took in my parts), even though I showed them the pictures of what needed to be done and agreed on the price upfront.I needed to paint a motorcycle tank and fairings. I showed the the lady at the front desk the pictures and explained what I needed. Agreeded on the price. Several hours after I drop the parts at their shop the front desk lady called me and tried to tell me that I INCORRECTLY explained what needed to be done, and tried to put words in my mouth as if I said I needed to paint tank and SOME fairings, even though I never said some.Even if there was a misunderstanding, its never acceptable to try to put the miscommunication on the customer!I did 2 two prior jobs here as a customer, but now I will be taking my business elsewhere.

Er
Review №36

They gave me an estimate of both schedule and cost and met both. I appreciate the professional attitude and integrity. I will be back.

Ty
Review №37

Dropped in today talked with Joe Donald. Super nice dude!!! Great group of people at Westover Auto, great vibe and nice people.

Wa
Review №38

Very friendly; prompt and thorough in assessing the damage to my vehicle and emailing the details. Not the lowest estimate, but other shops were not as thorough in their examinations.

Ka
Review №39

We love going and getting cheese cake. There is the kindest girl who know all the cheese cake by memory she is the best part of going.

Ra
Review №40

I had an accident where I had to deal with State Farm and after they gave me a list of places they deal with. I chose Westover based on reviews all the places had. Westover had the highest score out of the 5 places and after the experience I had with them, their score should go higher. Incredibly professional and even helped me in getting my rental car with less hassle. The best thing is the work they did to my truck was awesome and you cant even tell what part of my truck they had to fix. Great experience and highly recommended!!

Am
Review №41

They were amazing at getting my work vehicle back on the road quickly. Second time I have used this company. Amazing work both times.

Ke
Review №42

10/10 recommend this place. Very happy with how my repair turned out! They are the best. Top notch customer service.

Er
Review №43

Perfect job done on a front end collision. Done in 6 days with quality parts. Done through State Farm Insurance.

Jo
Review №44

I have had the dubious honor of visiting these guys five times since I bought this car, because apparently it has a giant magnet in it or some sort of sign on the back that says hit me. They do excellent work, they take no shortcuts, and they always do a great job of detailing the car before they give it back to you.

Ro
Review №45

Professional quality work!

Gw
Review №46

Awesome service. Good work. Friendly folks who explained each step and kept me informed as my car worked its way through the insurance and repair process. I recommend!

Se
Review №47

They did a great job my truck looks brand new again!

Am
Review №48

Always happy with Westover. Was shocked at the price - in a good way - that usually never happens with car repairs! Did the service quickly, at a great price and it looks great. Will use them again if I need future car repairs.

Ra
Review №49

Bill and all the people there are great and they do Fantastic work, I have been using Westover for 20 years

Bi
Review №50

The best.The shop does top quality repairs in a timely fashon..Highly recommend..

Pe
Review №51

Westover Auto Rebuild saved our vacation!!! They were able to work on our truck as soon as we called. They completed the job on time and did a fantastic job. Not only did they meet their promise to fix the damage, they also cleaned and vacuumed out the truck. what a nice surprise! thank you to Westover, and a special thanks to the autobody technician.

Pa
Review №52

Great people

Jo
Review №53

My vehicle paint repair is still not complete....7 days later.I left the vehicle last Tuesday morning and was told the repair would be complete in 3 days (Thursday).I called last Friday afternoon as was told the vehicle was in the paint booth and would be ready Monday.I called Monday afternoon as was told that they thought the vehicle was finished, but they would check and call me back.Someone else called back and advised me to call back late in the afternoon...they are still working on it.I will NOT recommend Westover as a reliable repair shop!

Mi
Review №54

I have personally known Bill Westover for 30 years. He has done all of my auto body work in that time, and has always done beautiful work. In every case I could never tell any damage had ever occurred. He has done insurance work on a wide variety of daily drivers I have owned over years, and has also done restoration work on both of vintage Buicks. If I want the work done right I go see Bill and his crew every time.

Mi
Review №55

The people at the front desk gave widely different work estimates within a day of each other - one week vs three weeks. When we tried to sort out what was causing such a drastic change, each person was blaming the other personally instead of recognizing that they all represent the company. Very unprofessional conduct with no ownership taken of the error or any kind of apology given.

Mi
Review №56

Nice guys that do good work. Been in a couple times and the service is friendly, including the dogs in the front office. Call back when expected. Had some damage repaired to my Toyota that was rearended. Came back looking like new

G
Review №57

The best Autobody shop take it there. And dont listen to your insurance co.

St
Review №58

Locally owned shop with amazing employees.

Mi
Review №59

Took a bit longer than I anticipated, but they do excellent work.

Je
Review №60

Friendly and honest family-owned business!

Re
Review №61

Beautiful Work! Friendly Staff. Thank You! Westover

Br
Review №62

The go-to place for Auto Body repair.

Ji
Review №63

Terrible customer service. Very rude.

Pa
Review №64

Quality work

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  • Address:23765 SE 264th St, Maple Valley, WA 98038, United States
Categories
  • Oil change service
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