Friendly staff at all times; clean facility. Very please and would definitely recommend.
This place was very easy to work with. Their storage areas are clean and there are always dollies available. I would definitely use them again and they were reasonably priced.
Quick set up and efficient check in for first time and clean unit.
People were always avaialable and the going and coming were easy.
Very clean, easy to get your belongings in and out . they even provide carts to aid in moving your stuff
Easy access, carts on hand to help move in your items, location was minutes from the apts.
I was able to reserve the unit and pay all online. The gate code was provided, lock inside the unit as informed.
Amber is wonderful to work with and makes transferring to any storage unit easy! We were grateful for her help during a recent move. Prices are great too!
I found Assured self storage using a google search and was impressed with its high ratings. After researching prices and comparing to local competitors I gave Assured a call. The staff was friendly and earned my business over the phone. I went to the facility and Amber gave me a tour of the units and helped walk me through the process. Through the entire experience Amber and the team have been amazing!! The staff is attentive, quick to respond and incredibly friendly. The units are clean, well secured, well lit and easily accessible. Thank you Amber and everyone at Assured for a well run facility and for making us feel comfortable storing our belongings. :)
I cannot let the month of July end without adding this comment about the exceptional service I received from both Amber and Brianna at the Assured Self Storage in Mansfield. Amber and Brianna provided me exemplarily customer service on renting the storage unit and purchasing moving equipment. Amber made me feel as if I was joining a community not just renting a storage unit, which is AMAZING.Amber & Brianna keep smiling and doing a phenomenal job with new/existing customers. We enjoy your enthusiasm to take good care of us. Thank YOU both!!!
I have had my storage for 2 years and Amber the manager is the best. She takes time to build a bond with the people that come in and out her storage and is always so helpful. Highly recommend using this location for storing your things!
The best storage when compared to some of the most popular names. Loved the manager.
The ladies at this establishment are so friendly so helpful. The level of customer service is phenomenal. Amber and the girls help me make my move smooth. I would rent storage again from here.
The only reason I didnt rate it 5 stars is because I just began business with them, but I theyve been the utmost for me thus far. There was another customer waiting, and I overheard him say he moved locations (same company) because this location had far better service. The other one (a few miles north of this one) had poor customer service so I hear with rude CSR. Just saying. Im glad I chose this one!
The manager is super helpful and very friendly
Great place . Great prices. Friendly staff. I got a 10x10. And it’s just what I needed. Thanks you.
Great location - the units and surroundings are clean, secure, well maintained and Amber is always available when needed!Highly recommend!
Easy to setup. Best part I had cancelled due to unexpected situation and had to call again see if they had my unit still and they did. They made it very easy through the phone. I absolutely love the service and Amber is so amazing. Thank you so much for your hard work! Recommend any day!!
From the minute I walked in I was greeted with a a hello and a smile. This was a unit for my 74 year old mother. I cant speak highly enough about the staff. Amber was professional, courteous, thorough and patient with my mother.She made the process of getting a unit easier than I expected.As a cynical and non trusting person, I felt that Amber was genuine, trustworthy, upfront and honest. We had to ask her three times to help us with the unit lock. She was there in minutes. Her co-worker, Olivia was just as sweet and helpful.I highly recommend Assured self storage.
Assured self storage is the best for all your storage needs. Very clean and the staff is always helpful
Staff was friendly and welcoming. Facility is new, clean, and well maintained. Amber was great to work with. She was knowledgeable and willing to quickly help with any issue. Facility is always equipped with everything you need to assist with your moving needs. Would definitely recommend this storage facility.
Easy sign up with nice staff. Clean facility that is climate controlled and secure. Visible security cameras and overall safe feel.
Amber is amazing! She helped me get everything set up quickly, painlessly, and has really gone above and beyond in almost every way possible. The facility is clean, safe, and the cost is spot on. If you are considering any storage location- do yourself a favor and see Amber first.
Amber is amazing, we used her services for 9 months. The location, customer service and cleanliness was outstanding. I would recommend anyone who’s in the south Grand Prairie or Mansfield area for their storage needs.
This experience was very exceptional for me this time in that everythingwas impeccable in regards to the service, reception, and delivery ofattention to detail .My expectations were exceeded abundantly. It was truly anexperience of how quality and professionalism should be delivered.The staff, environment, and location could not have been better.Awesome job! Thank you so much Amber. You are the best.Alysha
We’ve never rented a storage unit before & and we’re so glad we chose you . Amber was amazing! She explained everything to us. It’s a wonderful & clean facility and she was super helpful… We could have rented a storage place anywhere, but she’s the reason we chose you! Customer service at its finest!
So far, a very nice operation.
Amber and her staff have been so helpful and friendly. We have rented 2 units while in the process of moving - one climate control and one outside storage. Highly recommend Assured Self Storage!
My daughter is moving from California to Texas. Stopped by to check this property out, certainly was I impressed with Amber and her knowledge. Thank you Amber for your help to make this transition a smooth one for my daughter.
I wish I could give more than 5 stars. Customer Service and Professionalism is priority with me and the customer service and professionalism that I received from Amber was above and beyond amazing. Amber was very knowledgeable and helpful and very patient. I definitely feel very comfortable with the staff and the facility when it comes to my items safety.
My experience at Assured has been outstanding and the staff is excellent! Amber goes out of her way to assist customers with all of their needs. Look no further for your storage needs - Assured is your place!
Very helpful, clean, and reasonable. Wonderful staff!
No issues at all. Amber was helpful and nice. Quickly cleaned up my unit and has a good attitude, which is rare in customer service these days.
I feel my things will be very well protected. I love the kindness and the sweetness of the ladies in the office. Excellent service.
Amber and her staff are extremely kind and create a wonderful experience for their customers. Amazing customer service and experience altogether. ❤️
Clean and well maintained storage. The staff are helpful and so nice. I highly recommend.
Amber was amazing, helpful, and made our storage process easy. If you need storage Assured Self Storage is the way to go. The facility is clean and the units are huge.
I received excellent customer service from Ms. Duras Narred at the Mansfield Assured Storage Office. She helped me to navigate through my problem in an efficient and professional manner.
Thank you for for your knowledge regarding storage unit and sizes. I appreciate what you done for me.
Could not ask for better customer service.
This is the place! Amber is amazing!! Gave it 5 Stars because I couldnt give it 6!!
Amber is Great! This is the only storage place I would rent from.
Our family relocated from Michigan Amber has made the process extremely easy during our stressful time. She streamlined everything and made us very comfortable I will most definitely recommend!
Amber & Dulce provided QUALITY customer service, very personable, and knowledgeable regarding everything storage. I highly recommend this company and working with these ladies.
Amber is the greatest! Very knowledgeable, very helpful. Cant wait for Grand Opening!!!
Very friendly I loved the attention a new and clean place
Great Service Amber and her Assistants.
Everyone has been very helpful to work with.
Amber is great! Clean facility !! Highly recommend
The staff was amazing and super helpful and friendly!!!
Beautiful property, great service.
Amber is awesome.
Awesome service
Excellent!
Big space...friend staff.