These guys have always been so kind! Theyve never taken advantage of my lack of car knowledge. They have even given me higher end parts without additional charges.There was a horribly rude customer that came in while I was waiting for my car and they maintained excellent composure even when the rude customer kept storming into their garage while working. I would not have had the patience to deal with that.Thank you Novaks for always being so professional and helpful!

We were traveling for a summer vacation and had picked up our kids at summer camp to head back up north when our water pump started to go out on a Friday evening, stranding us in Manitowoc for the night. I called Novaks in desperation on Saturday morning, and they were able to get us in right away, had the water pump we needed, and got us back on the road by noon. They even let my husband take their own personal car back to the hotel so he did not have to sit there for the 3 hour job. Thank you so, so much for squeezing us in so we could salvage our trip. Otherwise we would have likely been stuck in Manitowoc until Monday, when our camper and the rest of the group was up in Pickeral waiting for us. I know that no one wants to take on extra work on a Saturday morning in the summer and everyone is short handed in terms of workers, so we are especially grateful for you! We were able to continue our trip around Lake Michigan. Job was done quickly (faster than anticipated), at the quoted price. Highly recommend this shop!

Quick, reasonably priced service getting right to the problem. No pressure to fix this or that.

I dont usually leave comments but today I have to. I want to apologize firstly to the gentleman up front agian. But I also want to tell everyone my experience. First I was quoted a price but threw a misunderstanding it was double the price when I went to pay. And threw a fit of rage started to elevate my voice. From what I only expected to end in disaster and screaming. Ended in a rather great note. I was surprised at calmness and expertise of the mechanic and I can only say yeah its a tad more expensive not overpriced by any means at all but I will say I am coming back just because the empathy I was shown. The friendly staff and cleanliness of the shop was a huge plus as well.agian my sincerest apologies to the gentleman up front but excellent job guys!!!

First time at the service center. Had an oil change and check engine light on they checked code reset told me if it comes on again will do further research. Car runs good light didnt come back on very happy they didnt push expensive repairs now. Gave me lots of options to try first. Will definitely be back.

My car broke down on highway 43 in the middle of the night. We had it towed to Novaks and they were able to receive it, trouble shoot it, and repair it quickly and reliably within several days. They were very professional on the phone and helpful. They even contacted me a week after I picked the car up to check that it was working well. Great service.

Got the car in very fast and were able to switch out the battery quickly and had me back on the road in a snap. Very wonderful customer service.

The owner and employees are friendly and knowledgeable. The prices are best in town. They do really good work. This is one of the few mechanics that are trustworthy. I would highly recommend.

Probably the worst mechanic shop in the county. It is overpriced and the quality is terrible. Went there to fix electric issue a few years and it would be fixed for a day then had to go back multiple times. They replaced parts and charged a ridiculous amount of money without ever fixing the issue. Finally went to a different mechanic and he figured out in the first 20 minutes of the job that a wire needed to be replaced.A couple years later I went back here thinking it could be different. I was wrong. Went to fix my A/C and was told there was no leaks and was refilled. They never put the caps back on my A/C lines and I found them laying in the engine bay. I then find out there are multiple leaks from someones else. There are MANY other mechanics in town that are better than this. Save your time and money.

We had exhaust work done and it cost nearly $1000.00 on car not worth much more then that. They way overcharged us on un necessary work for a car like that .

Very professional and honest and got me in and out quickly.

I brought them a truck that I was considering buying. They did an inspection for me and found a couple of problems with the vehicle. I was able to have the dealership correct the problems rather than doing costly repairs on my own down the road. They saved me money and a huge headache. The best part is, they didnt charge me a dime for the inspection. Great guys. Highly recommended.

I just got oil changes and they were fast. And good customer service.

Amazing service and friendly staff. I wont go anywhere else!

Very knowledgeable and helpful!

Great service at a great value! Jeremiah Novak and Doug Schmidt are honest, work fast, and deliver friendly service!As a woman who needs car repairs and regular maintenance, I feel good knowing they will give me an honest opinion as well as the best price for what I need, where some other shops take advantage of people who are not mechanical, not at Novaks. :) Even today Jeremiah noted that my car takes synthetic oil so it will be a little more than a regular oil change. He didn’t wait to tell me till I was at the counter.My dad recently got an oil change at Kwik E Lube on Calumet and paid $96. I got a synthetic oil change and tire rotation today for Still quite a bit less than that.Jeremiah also got me in for my appointment in less than a week. They were on time and finished extremely quickly.Thank you!

Great and quick service!! Ill continue going here.

My car wouldnt start so I had to have it towed. They found the problem tight way. Luckily it was just the battery. They replaced it and charged a fair price for services rendered. Thank you.

We had a unexpected major car repair, dropped it off around 3 and had it completely and ready to pick up 1st thing the next day. Definitely recommend them!

Everyone knows how hard it can be to find a competent and honest auto mechanic. Novaks fits the bill. From replacing brake lines on my pick-up to putting a new starter in my wifes Civic. We have them do our oil changes; and we buy our tires there. One thing that I like is that the bill is usually lower than the estimate. One example...my wifes car wouldnt start. We thought the battery was dead. A young fellow from Novaks drove to our house to start the car. Even with a jump, the car wouldnt start. There was no charge for this visit. Off to the shop to discover the starter had failed. Novaks put in a new starter; and the bill was $50 lower than the estimate. I like their work and I trust them to do what is the right thing. I highly recommend Novaks for their skill and honesty.

Great service and very timely. Would highly recommend.

Nice people but upon doing further work on my car (myself) discovered a wrench left on the end of a bolt. Radiator support not tightened. Misc bolts and clips missing on access panels. Wiring ran through wrong passage ways causing problems taking things off. Real common sense things. If you can do it yourself youll save headaches.

First time having them work on my vehicle and very impressed! Very fast!

Great service from a small shop. Been using them for a few years. Had Jeremiah get our Chevy SS motor rebuilt, R&R was reasonable, no problems yet. Runs as strong as new. Highly recommend Novaks

Novaks is the friendliest and honest shop I have ever found. They dont try and tell you that other things are wrong. Highly recommended.

We have numerous vehicles that we take here for oil changes to alternators and everything in between! Very friendly and the most honest mechanic we have ever had the pleasure of working with!

Got us in right away. They are very busy but do really good work..

I have dealt with Novak but some time ago. I was At resent going to Chiropractors office across the street. The building was back in the 70’s the office of Choice Reality I Did a lot of business with my family’s Construction Company and The Owners Of Choice, we at that time went by Wagner Construction but under Choice LTD Builders. The Chiropractor That’s In The building now is very good. I would recommend anyone to this place for Back issues, or what ever Might be your issue. Excellent service excellent prices excellent staff. Very Nice people too Deal With.

Very friendly and great service. Easy to setup appointments with no long waiting. We will be a returning customer.

When told by another place that it would cost X amount of dollars for parts and repairs, we said time for a second opinion. We opted for Novaks as per reviews from family and friends. We were not disappointed. They not only exceeded our expectations of customer service, but saved us a bunch of money in repairs that were not needed. They were on the spot when it came to customer service and cost of repairs. They now have a new customer. Great Job Novaks...

I dont live in the area; I was in Manitowoc because of an unexpected death in the family and to top that off, my serpentine belt crapped out. Novaks got me in same day and I was only without a car a few hours. Fantastic service!

Very satisfied with service. Very timely and services complete and reasonable.

From out of town and need a flat tire fixed. They fixed it right away and put the tire back on my truck. Saved us a bunch of time and hassle so we could spend the day at the track. This is what America is about, hard working shop with fair prices

Very good! Fast and good service!!

Honest, fast, reasonable! Love this place. Thank you.

After a quote below what was given at another shop I still wont be getting the vehicle repaired as the vehicle wasnt worth it however was given an honest opinion and honest feedback on the vehicle. I will be in again soon to get the oil changed as soon as I get a replacement vehicle as I feel the owner and his staff were honest and knew their stuff. A+++ for the customer service that was given.

One of the best 👌

I highly recommended Novaks for the best mechanics around.They have very friendly and honest staff working there.I will continue to take all my vehicles there.

Always very helpful, I recommend Novaks to anyone I know that has car issues. They are very honest and i never feel like they are trying to screw me over. Even when they are busy they will stay make time to answer any questions I may have.

Excellent service. Recommend highly.

Great place to have automotive issues and maintenance done! Honest and upfront with issues.

The owner, staff, and service are consistently impeccable. Definitely the best auto shop Ive been to.

Fast oil change and automotive services

Vary good service.

Great service.

They always provide excellent service

Way to expensive. Never go here again !!

The best i can say is the service was quick and timely.

We had a tire with a nail in it on a rainy Saturday and Jeremiah has us fixed up and ready for the road in less than ten minutes and only ran us $15 in damage. Will be back for anything else.

I have brought my vhicle to novaks 3 times for seperate issues all of them fixed the same day..and nit once did i schedule an appointment..i would definatly recommend novaks to to anyone especially due to the last service i had done, novaks went above and beyond customer service and i absolutely will continue to bring my vehicles here for service

Great Service. Honest assessment of our situation. Thank you!!

Great service. Always willing to help

Very friendly and professional..didnt give me the typical service banter bs..def will be back

They are an honest buisness

Overpriced and was told everything needed replacing.

Friendly employee

Prices are right and people are friendly