State Farm is the best insurance company! I have, unfortunately, had water damage in my home and my agent and her team were there to assist me immediately. They were very professional and helpful. For this reason I have all my policies with them I would never consider changing. Wonderful customer service!
We have had all of our insurance coverage with Laura Maloney State Farm for over 30 years. I highly recommend this agency for the experience and customer service. They are always happy to answer questions and expedite any changes in coverages. If I were to give them a grade, it would be in A+
This office is the absolute best. There response time to issues, accidents is excellent. My family experienced a fire and they were there on the scene with the fire trucks. They are helpful, supportive, sincere, and quick to assist you in every situation. I LOVE State Farm, Laura Maloneys Office.
Ive been with Laura almost 10 years and with her and the amazing staff there ive had the best experience. Id highly recommend having Laura handle your insurance needs.
I have been a customer of Laura Maloney’s State Farm office for many years and have always been very pleased with the personal service that her team has provided me. They are always super responsive and straight forward in their communication and rates
My family has been working with Laura’s office for over 15 years. Laura and Jean have been great at helping answer our questions and adjusting our insurance plans as our family grows. They are extremely professional yet personable enough that you feel comfortable coming to them with any questions or concerns. I highly recommend Laura’s office for your insurance needs!
Awesome insurance agent. Laura and her team have been here to help my family and I, and anwser our many questions, for years!
Insurance, as a whole, is a very complicated industry. More so if youre president of an HOA and want an insurance agent and staff you can reach by phone or email to ask real questions and get real answers. Not some generic call center with hundreds of people answering the phones, all with cookie cutter advice on what you need, only to find out you didnt carry the proper insurance coverage when you really needed it.Laura is amazing as well as the rest of the staff. I even received a call last year from Jean telling me she had reviewed the HOA policy and there were some new coverages she felt the HOA should have to cover myself as well as updating the replacement value so were not underinsured God forbid we ever needed it.When would you ever expect to actually have someone reviewing your policies, never! Only when you actually need the coverage just to find out you dont have it and had no idea what you shouldve been asking for in the first place. Very competitive rates but customer service puts them above everyone else.
There is no better personalized service in the South Bay! Whatever you need, Laura and her team always try to help and explain everything thoroughly.
Jean is the BEST!
I have been a client of Lauras for years; her office is by far the best. Ive worked with a lot of other insurance companies with the various businesses Ive been involved with, and the level of care, attention to detail, and overall customer service here are top notch. Laura and her staff are great planners and super helpful in dealing with unconventional circumstances.I just moved across the country, and she even personally called other State Farm agents in my new area to find me a great new agent. Highly recommended - you will be grateful that you insured with Lauras office!
I recently obtained several quotes from insurance companies for renters insurance and shortly after checking with State Farm I was contacted by Jean from Laura Maloneys office. The whole process from start to finish went very smoothly - I was able to see the details of my quote online and over e-mail and Jean was very helpful once we got on the phone, asking me questions to get me the right price and coverages. Im very happy with my experience with Jean at Laura Maloneys office and would absolutely recommend them to anyone in South Bay looking for affordable renters insurance with friendly and fast service.