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Clear Choice Home Improvements
8025 S Willow St Suite 107, Manchester, NH 03103, United States
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Clear Choice Home Improvements

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Ly
Review №1

There are not enough rave words to describe the amazing job Casey, Luis, and the rest of the Clear Choice crew did on our roof shingle replacement. I have never seen a team work so efficiently, quickly, and professionally IN MY LIFE. They finished the entire job in one day. CHEERFULLY! In 90 DEGREE HEAT! It was like roof fairies descended upon the biggest eyesore on the block and made things right in a matter of hours…The yard was then meticulously cleaned and cleared of all debris. Neighbors are rightfully asking for contact info. I shall never use another company again. Thank you all so much.

Da
Review №2

Clear Choice provided great service for both of our rain gutter installations.We had new gutters installed after changing the exterior color scheme seven years after the original installation. The installers were fast, pleasant, and professional. We had damage on the original install from ice to the leaf guards and Clear Choice came out quickly and repaired them without question. Although the leaf guards were severely dentedthe gutters were unfazed. They are installed with a super strong lock system. We highly recommend Clear Choice for the terrific product and the professional installation.

Ja
Review №3

This is the second time weve used Clear Choice for gutter installation and both have been very good experiences with very knowledgeable sales people and very qualified installers. Quality material also. Better quality than any other vendors have shown us.

Ri
Review №4

The initial meeting, explaining what we would be getting for our money, was time well spent. I liked what I heard. The work was performed on the day scheduled. The dumpster showed up as expected. The crew showed up on time, got right to work, and completed the job very efficiently, including shoveling snow off of the roof and ground, where needed. They finished installing my larger-than-average roof in one day, including cleaning up and making sure everything they moved on the deck was back where they found it that morning. The whole process went very smoothly and I would highly recommend them.I felt that I had more negotiating leverage because my roof was not leaking and had no obvious signs of problems. I was not in a hurry. I said no to their initial price, and even their lower offers at that first meeting. When they called back, six months later, they asked why I didnt go ahead with the project. I just told them I thought it was too expensive, compared to what I had found about average cost of a new roof in my area. They came back out, re-measured, sharpened their pencil, I went with 30-year, rather than 50-year, and we struck a deal. Just be honest and open about your situation, and know what you are willing to pay.

Me
Review №5

I took the word of salesman, Chad Sanders, that I would get a 36 shower base. That was the largest I could get in my bathroom. Because I am visually impaired, he went over the contract with me. (He couldnt enlarge the print on his small computer.) He told me I would have to remove my towel rack and move my scales because there would not be enough room for them with a 36 base. One person came and took measurements. Then another person came and took measurements. The installer came and did an excellent job. I asked him if he would remove the towel bar because I could not figure out how to take it down. There were no screws to unscrew. He said he didnt need to move it. I told him the salesman said I would have to move it and my scales. He said it was fine so I left him alone so he could work. He told me not to use the shower for 24 hours. When I did use it, it still felt too narrow. I have vertigo so I have a wide stance to keep my balance. My bath tub and shower were very narrow and I kept falling out. So, I decided to get a wide handicapped shower but that is not what I got for $10,000. If I want a 36 base, I have to pay another $10,000. Clear Choices Project Manager, Michelle Chalston states that a contract is a contract.. I am assuming the contract has a typo. Probably 32 is the closest to 36. They may not make a 36 inch base but I was told that they custom make the shower base. Who knows? That could of been hearsay too. Her boss, I didnt catch her name, states the same and it cant be a typo in two places. So beware, if you are vision impaired or handicapped, choose another company.

gi
Review №6

From the sales person to the installers and project manager: We were very satisfied! We came to an agreement from the original price - no pressure. The dumpster arrived on time. The installers were fast and fun to talk to They cleaned up around our home and no nails, etc. were found. They are coming back at no charge to make sure our chimney is sealed correctly after we have our chimney replaced in September.by another company. We have more home improvements to do and will have no problem using Clear Choice in the near future.

Ju
Review №7

I ended up canceling a job because it did not sit well with me that a quote started for windows of over 23,000 dollars. Then after the salesman called someone else got down to 15200.00. So I called around and got other quotes after giving them a 500.00 deposit and getting it done for under 10,000. I called to cancel after seven days of signing contract and the first thing that was stated was I cannot refund you five hundred because you had three days to cancel. Well if five hundred is what it takes to ruin your reputation then that is pretty cheap money spent. Would never do business with this company if it was the last one left. All their concern is was money not listening to a customer.

M
Review №8

Bathroom came out great. Jose was professional and pleasant. I would recommend.

Ja
Review №9

Estimate appointment was very informative and educational, no sales pressure......I feel I made an informed decision. Installation crew was fantastic. Extremely professional and personable and took the time needed to answer our questions throughout the install.

Ji
Review №10

We kept wanting a new front door and usually do things ourselves, the offer we got, quality, and no hassle of another DIY was well worth it. We had our gutters done by Clear Choice and as always they met our expectations and more!

Pi
Review №11

I hired Clear Choice Home Improvements to replace a gutter that was damaged. They were the only company that was willing to come out ina timely manner and quote me a price. They gave me a time estimate on the job completion. They came out on time and completed the job. The gutter was properly installed and looks great. The installers gave me great advice and cleaned the rest of my gutters free of charge. I would recommend Clear Choice Home Improvements for another job in the future.

De
Review №12

Not recommended at all. Delay between contract and completion is enormous, then you dont get return calls when something was not completed.

Ja
Review №13

Clear Choice Home ImprovementsWe contracted with Clearchoice to replace the gutters in our one-story ranch. it a small house and should have been an easy job.It took then three visits to get it to the point where it was not falling off the house or leaking.The first crew was slovenly...one of the teams pants were constantly in a state of falling off, and their technique was bad. I had to tell them to stop dragging the ladder brace that rests on the roof. They were damaging the shingles.When they came out the second time the crew, including the department supervisor, told me they fired the first crew. On the third visit it was the crew from the first visit...so not fired...another lie.The second crew also told me I should push the company for recompense because the work the first crew did was truly awful. I did and got a pitiful token discount.In the beginning the salesperson and I came to an agreement on the how the gutters were to be installed. the first crew told me that it was not possible to do the job the way we agreed upon.When they came for the second visit, they moved the downspouts...leaving holes in the siding we just had installed a few months before.Do not use these people. Do not trust their sales team, as they clearly have no idea what they are doing. I am still not satisfied with the work, but I do not want them back as I do not trust their ability and I do not want them making it worse.

Da
Review №14

Clear Choice Home Improvements did a great job. The crew showed up at 8:00 am and were finished installing 7 replacement windows, including one that required reframing with new exterior finish, by 3:00 pm. All that during one of the hottest, most humid days of the summer. The crew was professional and courteous, answered all questions I had, and did a great job cleaning up at the end of the job. Thank you, Clear Choice. Hope to see you next year to replace the rest of the old windows.

Jo
Review №15

From start to finish Clear Choice Home Improvements was terrific to work with. Im a stickler for detail, and I always get at least 3 competing appointments/bids. After the initial meetings and all the way through to the installation I just had.....Clear Choice.....was clearly the Best Choice. From initial meeting through the installers doing their job, it was all professional, pricing was very competitive and the quality of work was great with absolutely no mess left behind for me to worry about. Great job Clear Choice.

An
Review №16

Great Crew!! Friendly and Professional! Excellent work!

Br
Review №17

Great experience from estimate to scheduling to installation.

Ro
Review №18

Clear choice did a wonderful job installing my bathroom. The customer service was great. They were patient and understanding with the situation. I would recommend this company, they really work well with us older folks.

Pa
Review №19

Greg came to our home to help us plan a new door installation. My dog was barking, the phone kept ringing and I had a new housekeeper arrive during his consultation. Greg handled this all with kindness and compassion, answered all of our questions, worked with us to find appropriate financing and handled all the details of this transaction with professionalism and a good sense of humor. This is the second time we have used Clear Choice. I would highly recommend their services and Greg in particular. Thank you Clear Choice.

Ra
Review №20

Massive overhead, drives extremely high prices. No one returns your call, may or may not be covid related. $22,400 before discounts, then down to $16,200. If you cancel, must send written cancellation by certified mail within 3 days. They have zero obligation to follow-up. They never cashed my down payment check yet sent me a $5500 refund. Had exact same product installed in exact same manner for $7000 less!

Be
Review №21

I would not recommend clear choice home improvement. We had a leak in our roof and when we met with the sales rep we were promised that our roof would tarped right away and that if we signed right away we would have the work before winter. We never received the tarp and my calls to the sales rep were never returned (3 times I called to inquire about the tarp). When the work was set to begin I was told that there would be a site manager on site the entire time and that everything would be communicated with me. The first morning was the only time the site manager was on site and had no more communication with him even when they put a 3 foot hole in my roof. I did get a call from the office stating they had to do more work and were going to mail me an estimate with the work but not once did they tell me there was a hole in the roof nor that they leaving it open to the elements all night in the middle of November. My husband and I had to stuff towels and broken boards in the hole just to stop from freezing. Anyways thebroofnis done and it does seem like a good job. Next comes the financing paperwork...they did not spell our names correctly so we couldnt access the paper work. It took them a week to even fix that. So eventually they just bring the paperwork to us because they still cant get the name right on the link. We sign the paperwork and try to get it back to them but they again dont return my call when I was calling to see the best way to get it back to them. The woman called back then next week and threatened to send us to collections. When I inform her that I called her last week she actually said to me well you didnt say to call you back. That is true, I left a message with my name and number but did not specifically say to call me back. Anyways we finish the paper work, they have the paper work. I talked to the finance company and they tell me all is good. A week later I get another phone call from clear choice and a very rude man tells me that this has gone on long enough and Im going to lose my financing. Anyways it turns out I messed one signature on one copy for the office, not the finance company. I fix it right away and think Im finally done with the entire mess and out of no where I get another phone call from Clear choice telling me I owe them $1200. So at no point in this 6 weeks I have been talking to them have I been told that I was not financing the entire amount, actually quite the opposite. I was told as soon as the payment from the finance company came in they would send my warranty information. I would never recommend this company to anyone despite the actually good work they did on the roof. No one in that office idea how to communicate properly what is actually happening.

Bi
Review №22

The crew did a great job installing the replacement windows. They were very professional and extremely hard working. The windows are beautiful.

La
Review №23

Clear Choice made the process very easy. And the job was completed much sooner than the estimated time. The crew is hard working and Aaron is great about checking into make sure things are going well.

Sh
Review №24

They installed a sliding door. The crew was really great, fast, efficient, and knowledgeable. They did reschedule several times which was not the most convenient but this seems to be normal at this company as they did the same with our door measure and were difficult to get a hold of and lacked communication on the delayed arrival of our door as well as scheduling the measurement and install.Initial meeting was good as was the install crew.

Ch
Review №25

Very professional, Ryans team was great. Sales rep Mike was very informative and professional and helped us make the right decision. Michele was great in getting us set up quickly. We were in a hurry due to a leaky roof. The roof looks great. The team arrived on time and was finished in one day as promised. The clean up was so good the property looked better than when they started. I would highly recommend them.

Mi
Review №26

Signed a contract at the beginning of last summer. I explicitly stated we needed the windows installed before the winter as the room receiving the replacements was a Nursery. I was given assurances that timing would be no problem. Fast forward 8 months and 6 phone calls later, they were finally installed. The problem is, windows without grids were installed and every other window in our home has grids. We were told the windows would match our existing ones. When we asked for this discrepancy to be addressed the company refused to help without us buying new windows. We withheld full payment until the issue was resolved. Ultimately Clear Choice left the salesman to deal with the issue on his own, out of pocket. He supplied and installed retrofitted grids into the existing windows 3 months ago. He did the best he could but they have already fallen off several of the windows and additionally they interfere with smooth opening.I would not recommend using this company for windows. And based on the customer service I received I suspect my recommendation would apply for all their services.

Na
Review №27

Purchased a roomful of slider casement windows from Clear Choice (over $11k). Good install, timely & professional. But the wrong screens were installed: half screens instead of full. Took me a long time to get the new screens (COVID, no follow-up on their part) but eventually I was contacted by Brianna who apologized, said they had staffing issues and she would check into it. She found the screens in their warehouse & set up a day to have them brought up. Yay!! 7 screens were fine; 2 screens had broken clips on them. Aaron said he would let them know back at the office that I needed 2 replacement screens with good clips. Have not heard anything. Crickets. Ive called 5 times since April 2021 and Brianna is ghosting me. Left messages with Jacqueline & no call back. All I want is 2 screens, then well be done. 2 screens. Ship them to me, just get me the 2 screens. Follow-up is lacking.

Ja
Review №28

Love it. Installed new tub and walls, had to do some plumbing work. Looks great. They cleaned everything up and took all the demo and trash with them. Would use this company again i

Be
Review №29

*Update*Clear Choice Home Improvements had my previous review delete on the grounds of perceived slander. I have continued where my previous review left off.After many emails and phone calls, Clear Choice finally agreed to send someone out to look at the issues. They stated that someone would contact me on 11/13/20 and let me know when they’re on their way. I have a full time job and cannot just leave work and meet them whenever they want. When I asked to set a specific appointment time in writing, they would not return my email. On 11/13/20, the day someone was going to show up, no one showed up however, on the following Monday, the technician who installed the windows showed up unexpectedly to “repair some caulk”. I turned him away as I was leaving for work when he arrived. Do they think they can just show whenever?I then contacted Brianna from Clear Choice requesting someone from management who knows how windows are supposed to be installed come look at the work. They scheduled RJ Ilg to come on 11/20/20. Mr. Ilg showed up as scheduled and was very pleasant to chat with. He agreed the work was extremely poor and required repair. He offered to have a professional painter come replace the damaged casing, properly caulk, and professionally paint the windows. I talked with a few painters in my area and tried to get quotes from them but were understandably hesitant to quote as they did not have a clear understandings to the limits of the project and wanted a written agreement/commitment to pay from Clear Choice. I emailed RJ requesting the agreement and he responded and said he would talk it over with the owner and see what they want to do. Since that email on December 2nd, I have not received a response from Clear Choice despite sending an email reminding them on December 7th. It appears they are going back on their word.Another customer left a review regarding all the suspicious 5 star reviews left shortly after a lower star rating. Most of the 5 star reviews are absent of any information on what services were provided or any specific details. The reviewers have no previous reviews or any identifying information. Makes you wonder if Clear Choice is making fake accounts just to leave 5 star reviews and fluff their rating....The workmanship of the windows is extremely low. OKNA may have lowered their quality control standards to meet production demands, but since Clear Choice is putting their name on the windows, they should be more aware of the poor window construction. The joints are poorly dressed and look very sloppy. Not what I would expect for a window that costs about $1,650 installed.Update 2/9/21I contacted Clear Choice about the window that was broken during installation (two months later than they said it would be) and they said they had the window and could install it that week. I scheduled a day with them, took work off and they did not show up and did not call. The next day a guy shows up with a window but no one was home as his visit was unscheduled. I contacted clear choice again and set up another time. The service tech did show up on time but the replacement window sash was the wrong size. When I contacted them to ask the lead time for the replacement for the replacement they stated they did not know and it would be in when it’s in.In regards to them repairing the window trim and casing they offered (in writing) they have refused to uphold their commitment and refuse to talk to me anymore about it.

ka
Review №30

We had a metal roof installed and are very happy with the professionalism of all involved. We were particularly happy with the installation crew who worked in very hot weather to get the job done.

Ka
Review №31

Everyone was friendly, professional and knowledgeable. Work was explained before starting and was kept informed up until day roof was installed. Crew arrived on time and left in a timely manner. Crew was awesome. Neighbors were impressed with their work. They made sure my property including my neighbors property were protected from debris. clean up was was great. nothing left behind. Great job!! Highly recommend Clear Choice Home Improvement.

Br
Review №32

Clear choice was the best choice. Super professional and they did a seamless job.

Pa
Review №33

Great service from the start. Quick install.........very happy with the final result. Product is a bit pricey but the quality reflects that.

Sh
Review №34

The person who came out was very nice. However, he would only give a quote if both of us were here. Reason: They were more apt to get the job if we were both here. All we wanted was an estimate for a new roof. All other contractors have given us estimates for various projects without both of us needing to be here. My partner scheduled another time for when I would be here. I immediately thought something was off when he told me this. I read other reviews and ended up canceling the other appointment. So my partners time was wasted that day. I was not about to waste both of our time yet again. Theres absolutely no reason for both of us to be here. Not a good way to do business.

HT
Review №35

My Project was a tub to shower conversion, change out of vanity and toilet.The outside contractor Clear Choice used was very courteous, very meticulous. Michelle from Clear Choice very prompt at answering calls and emails whenever I had questions.

Lu
Review №36

Clear Choices crew was in and out in a few hours. They removed my current roof and replaced with with new shingles. The workers were diligent and polite and did a great job cleaning up the area when they were done. I am very impressed with the work and would certainly suggest them to other looking to get their roof replaced or any other home improvement project.

Da
Review №37

Everyone involved in project was professional, courteous, and patientresulting in a great experience. Absolutely hire again.

Ma
Review №38

Great customer service and communication and the crew was absolutely amazing.

Br
Review №39

Clear Choices obvious attention to detail and kind sales professionals, customer service people and installers made for a great gutter installation.

Ti
Review №40

I couldnt be more pleased with the service and the quality of the gutters. The price was good and inline with the other vendors given the quality of product. I would not hesitate to use Clear Choice Home Improvement for any other service

Er
Review №41

The good part of the project was that the actual work was done professionally. The gentleman who installed our new tub and shower was friendly and communicated clearly with us. Quality of the work was excellent. We are very happy with the final result.We ran into challenges when it came to organization of the work. The project had to be rescheduled once because materials had not been ordered for the time we had originally requested. The job was not done in a single day as promised because, we were told, the wrong shower door had been ordered. We were told someone from the office would call the next day to schedule a time to install the door, but we ended up having to call ourselves to make sure the door was ordered and the job was completed. In all, we found administrative follow-through to be very poor. If we did not take the initiative to call, things did not get done.

Ma
Review №42

We decided to replace the windows and slider from the original 2005 condo construction which were leaky and had obstructive grids (why would you want to block your window and door view of the river with ugly strips of metal?) and I had been blocking the New Hampshire cold air with the Frost King window kits for 3 years. I was determined never to do that again. That hair dryer was going back into the closet for good. We had 3 companies visit and they were the last to arrive that evening. The salesman (Mike Cullerot) was a straight shooter and explained all the features and benefits of his windows and door (OKNA products, which have great reviews from independent websites) and gave us a good price. Mike said it would take about 14 weeks for delivery, and he was right. When Vlad arrived with his team (on time as promised), he realized since our building is on a slope with no outside access to the third floor (they temporarily remove the siding which frames the old windows in order to insert the new windows), he would not be able to replace the windows, but the slider was not going to be a problem. The first thing that impressed us was his professionalism and pride in his craft. It would have been easy for him to make it work by trying to install from the inside in order to get the job done, but it was going to look awful and he did not want to do that. He called Clear Choice and explained the situation. They immediately removed the cost of the windows from the contract and installed the slider. Anyway, Vlad and his 2 guys did an amazing job. The slider is solid and quiet, and now gives us an amazing view of the river. NO MORE COLD AIR! As for the windows, unless Clear Choice can figure out a way to relocate our entire building, I will just hang good old insulated curtains. The beautiful slider makes up for the disappointment of the windows. It is what it is.

Ja
Review №43

I used to work for Clear Choice and I will say they not only take care of the customers and their home improvement needs but have treated their employees extremely well. They took care of me for over 3 years and have always been great with me even when it was dead winter and people weren’t doing home improvements. Thanks again to The Clear Choice family.

Je
Review №44

We recently had gutters installed on our house and we are very happy with the product and professionalism of this company. They installed our gutters on a cold rainy day showing us that they are dedicated to their schedule and getting the job done. It was nice to see the gutters working so quickly. We had a great experience with this company from day 1. All the employees that we were in contact with were always kind and professional. I would definitely recommend this company to family and friends.

Ad
Review №45

Excellent company to deal with. Communication was very thorough from the estimate through to project completion. The crew showed up on time and went right to work. Very professional crew and the finished project looks great. Even the clean up was excellent - my place is neater now than it was before the project began. Definitely recommend them!

Ed
Review №46

Roof team did a great job on new standing seam metal roof installation. From Doug product specialist that came to our home to explain and show us the product, the project manager Michelle that was excelllent explaining all the process and took care of a small issue that was corrected immediately. Matt the roofers supervisor and the roof team were easy to work with and did an excellent job on the roof. They arrive early in the morning until sunset. Project took more days than expected but the end result is just Awesome. Great customer service and the price was around 30% less expensive than other quotes that received from other companies. Roof looks great and all the neighbors are jealous. Thanks Clear Choice for the great experience.

Da
Review №47

Great work on install a bath/shower liner. Great communication and work done at a perfectionists level!

Al
Review №48

We couldnt be happier with our roofing project with Clear Choice Home Improvements! Everyone from the salesperson Greg, to the ladies in the office, to site supervisor Matt, and the crew were polite, knowledgeable, and professional. Greg spent a lot of time with us, explaining different options, the installation process, and the warranty. He worked hard to get us a good price on the project and didnt pressure us into anything. We received several follow-up calls from the office staff, keeping us informed of the status of our project, and finalizing all the details. The crew arrived promptly on the installation date. They were careful and considerate of our property and cleaned up the sight as they worked. Sight supervisor, Matt, was on site both days and made sure that any issues discovered during the project were resolved to our satisfaction. The end result is fantastic - we have a great looking, durable roof, 3 new skylights that let a lot of light into the house, and a company that we know will stand behind their work. Would recommend them to anyone.

St
Review №49

We hired clearchoice to side our house, so far the outcome has been great with the product and installation. My issue falls with the office, the workers placed plywood on my hot tub and put a ladder up on it, this ruined the cover. The project supervisor promised me some rain gutters to make up for the lost cover, the gutter crew never showed up. I have called the office on multiple occasions, and promised callbacks, still waiting!! Of course the project manager has left the company. Its a shame that such poor customer service takes away from good workmanship.

Ma
Review №50

I had Clear Choice put a new roof on and gutters. I think they did a good job, it looks nice.I had 2 windows and 2 doors replaced by them. other than taking 4 months to get the items, due to Covid, the installation was great, The patio door came in incorrectly but the problem was fixed just waiting for my screen door.They did a nice job overall.

D
Review №51

Clear choice installed my bathroom. They did a wonderful job. Installer jose was great and I knowledgeable. They are coming back to install another grab bar for me and my husbands convience. Would recommend

Da
Review №52

We are extremely happy with our new roof. The Clear Choice team was outstanding from start to finish. Every step of the process was explained before the work started. Communication with the office was professional, courteous and efficient. The work crews were equally professional, courteous and efficient and completed the job in just one day with no issues. The roof looks great, everything went exactly as promised and they stayed on budget. When they finished, it was like they had never been there. I would highly recommend Clear Choice to anyone in need of a new roof installed to the highest of standards.

Bo
Review №53

I recently had an Asphalt roof installed and everything turned out great. The process was smooth and the customer service was awesome. I would highly recommend going threw this company for any roof projects.

Ch
Review №54

I will be leaving a review shortly however I’d just like to point out that after 1 star reviews are posted a 5 star review is immediately posted after to maintain the good review status. Let’s see if someone immediately leaves a 5 star review after this one. Again I will be updating an actual review of my terrible experience once the job is done or resolved.

Ni
Review №55

Windows were ordered back in spring - they have ordered the wrong size windows now three times!! Still not installed. This is 3 days I’ve have to take off of work, multiple phone calls and just a real sense that they don’t care. On site crews have been pleasant but overall not super professional. Tried to install a smaller size window and simply cover the gap with trim!! Do not use.

De
Review №56

The one saving grace for this company is the project manager, Matt. He was always professional and responsive. Thats the only good thing I can say. We wanted a metal roof for our home. The salesman was pushy and an alarmist. He told us our roof was leaking. Our roof was not leaking. A 30 minute estimate turned into 2.5 hours. Dont do your project in the winter. Our yard was a disaster once the snow melted. We are still finding nails, screws and metal in the yard. We also noticed that there was an open seam up by our chimney. The project was not to our satisfaction. Most of the ends of the sheets are crimped wrong or cut off completely. We requested a partial refund of the original price because of this. After months of promised call backs that never came, we compromised to not receive money back, but have them come and do additional work on our property, and fix the open seam. I was surprised we got that scheduled in a timely fashion. Halfway through the additional work, I noticed they were working with the wrong color metal. That meant another visit. Luckily for us, Matt was on it and got a crew to come over a few days later to finish. We have other home projects that we want to get done this year. I wont be using Clear Choice Home Improvements.

Ni
Review №57

I had them come out and do an estimate for me on Roofing and windows. The receptionist that scheduled me told me he was going to do a full-blown presentation and she promised a good price with a 20% discount for doing both windows and roofs. She said the rep was going to pull out Roofing samples of the different kinds of asphalt shingles or metal I wanted. Nope he did none of that. Very condescending . All he talked about was how well the crew was trained and about their expenses and why they were so expensive. 40 squares and he said the price was around $38,000 on the low end. That was if they didnt find anything wrong. Everything was an upcharge from that $38,000 mark. He showed me where they charged $880 per square for asphalt shingles $1454 metal roofing per square. That was with a 20% discount actually he said it was more than a 20% discount. Right then and there in my head I was done. My dads a roofer but lives out of state. Im not your typical woman buyer. That is a sales pitch. A terrible one. I own my own company and I would never put a customer through what I went through. I actually got up in the middle of the meeting and walked away. Ended up leaving my husband with him. I was told he was professionally going to measure my roof. That didnt happen. He glanced at the roof for about 2 minutes then came up with this insane quote. The windows were even more insane. He pulled out a window from his bad the screen was ripped apart and broken. I guess thats the quality of their windows. Not a sample I would show my customers. Each window Whats going to be 1500 to 2500 for normal sized windows. I have 21 windows. Price on that was around 45,000 at least he said. If any problems were found it was going to be more. No they were not Andersen Windows. Thats pretty much $ 90000 for the roof and windows. But hey they have 18 months same as cash.

Al
Review №58

Clear Choice installed what I consider to be the best gutter and cover system on the market - the SnapLock System. Great system that does not depend on being screwed directly into your fascia boards but hangs on a bracket. Not for do-it-yourselfers. Takes training to install it right and the team that did mine were great. Nick, Charles and Lucas were fun to watch. They were smart, polite and technically savvy and they made sure I was happy at every step. Even when I asked for some modifications they were very willing to accommodate. The system actually looks great - who would think a gutter system and covers could actually look good but these do because the covers match my roof shingles and extend up under a row of shingles. Water is directed and controlled and leaves and debris dont end up in the gutters. When we had the first storm I went outside to check out how the gutters were working and besides getting very wet I was able to see they were working as promised. Great installation team, great product, fair price - whats not to like? Clear Choice is a great, reliable company that installed within the time frame they said it would be. Dealing with Brianna was a pleasure as she is very customer service oriented. Im really pleased I chose Clear Choice and now I actually love my gutters!

Li
Review №59

We had an asphalt shingle roof installation. They provide an excellent product for a reasonable price and guarantee. Everyone was professional and courteous. The showed up when they said they would and did an exceptional job.

Ha
Review №60

Very responsive customer service. Quick and professional install.

Sa
Review №61

A salesman came out to do an estimate, and was friendly, professional and knowledgeable, but the quote was way higher than we could afford. They called back within a couple of weeks and asked what we were hoping to pay, and worked with us and gave us a price that was fair, and that we were happy to pay. They kept in touch to keep us updated, and within a couple of weeks, the crew came and did a fantastic job of re-roofing our home and detached garage in 2 days, including a thorough clean up. They were polite, professional, and very skilled. The project manager came back out a few days later to look everything over, answer any questions, and everyone we dealt with was patient, professional, knowledgeable and really nice.

Lo
Review №62

I dont understand all of the 5 star reviews. The gal from the company showed up to give us a quote for gutters, had no business cards so she tore a piece of paper off her pad and then had to look up the company that she works for on her phone because she had no idea what the phone number was! She wouldnt let me leave because she said that both my husband and I had to be present to hear the price. $2210 quickly became $1695 after she gave us a military discount. We are not military and told her so but she said that we looked like nice people so that counted as the same. She then asked for a 50% deposit but all that we had for a quote was a bunch of her scratches on a piece of paper which she wouldnt let us have. My husband asked for a copy of the quote via email and she said that they dont do that and once again asked for money. My husband said no, not without a formal quote. She then got on the phone with someone and the price dropped again to $1500. Again, we said no so she stayed on the phone and the price dropped to $1250 but she HAD to have the money immediately. At this point we were creeped out and told her no. She then said that she was going to hang out at a local gas station for a few hours while we thought it over and then we could bring her the money. It seemed to be all about the money. My husband asked for a formal quote again and she turned him down and said that they dont do that. Then she tells us that they are trying to get a pyramid going in our neighborhood, whatever that means and she needs to get 10 more jobs. At this point we were feeling like we were being recruited for some kind of cult and we could barely get her off our property. We got in our cars and my husband called me and said What the HELL was that!!! I think that it goes without saying that we still do not have a quote and no one from the company has reached out to do any further follow-up. I would say STAY AWAY!

Ma
Review №63

I used Clear Choice for replacement windows and found them to be professional and efficient. The crew that came replaced all 12 of my windows in 7 hours and did a great job. They put tarps down at each window for the debris from the old windows and cleaned everything up once finished. I would recommend them for window replacement.

ro
Review №64

My new roofing system was installed by clear choice last week and I cant believe how fast it was done. The installers were professional and respectful. The project manager was promptly there for the start and everything went flawless. I love look of my new roof.

Ja
Review №65

Everything went as scheduled. In spite of a couple problems which were resolved with very little effort on my part thanks to Michelle Chalston and Tod. Would highly recommend and use again if need arises!

Ti
Review №66

Clear Choice, to my mind, stands head and shoulder above the rest. As a customer, I was treated with kindness, decency and care from start to finish. And our new copper gutter and downspout were not only exactly what I was hoping for in quality and thickness (thick!), they were installed perfectly, with the utmost care and professionalism.

Jo
Review №67

I had the asphalt shingles replaced on my garage. They were very professional, and I cant say enough about their communication and project management. Phone calls every step of the way to keep me informed. The job had to be rescheduled a few times due to weather, and I was informed about it, instead of wondering is someone would show up. Highly recommended!

Su
Review №68

Today we had gutter toppers put on gutters which were previously installed by Clear Choice Home Improvements. The workers showed up exactly on time, worked efficiently and were done in two hours.They took the time to make sure all aluminum pieces were all picked up and everything met with our inspection.Nice group of people to work with from the sales staff, to the office staff, and the installation crew.

Jo
Review №69

First and for most, Clear Choice Home Improvements needs to work on their office staff. It is very frustrating to have a start date cancelled and not be notified, twice! The owner has to address this issue....Now for the two gentleman who installed my gutters. Josh and Jesse were two young men who are excellent in what they do. These to gentleman arrived at my home and right away they showed great customer respect as well as a great attitude. Josh was the lead and the team went right to work. They could not finish the job that day, ( ran out of material ) and had to return a week later. They returned late afternoon and proceeded to finish the job as agreed. The team ran into a small snag and the three of us talked out a few solutions and the boys agreed on the fix and went to it. All an all the job looks great. A couple of the neighbors stopped by and thought it looked super. I want to stress how good these two installers were, respectful, clean working area, and best of all, they wanted to insure that I was happy with their work. Thank you Josh and Jesse!!! Again, Clear Choice needs to step up in communications with their customers, (office people) to call back when asked to and to reach out to customers when the team of installers are going to be late, or not show up at all.

Ac
Review №70

I contacted this company about my roof. Greg the salesman came out and I was impressed with his knowledge and understanding. He was not pushy, very friendly, and really worked hard to get me a great deal. I look forward to working with this company.

Br
Review №71

Recently had gutters installed on our home by Clear Choice Home Improvements. They did an excellent job. Jessie and Josh were highly skilled and very courteous. The job was completed in a timely manner and looks great.

Jo
Review №72

The folks at Clear Choice have been very friendly and professional. My initial consultation was very informative, and my advisor was very helpful. The installers were very friendly and efficient--they wee done installing my new gutters within a few hours. I will definitely use Clear Choice again!

Na
Review №73

Read the fine print before you do anything with this company! We put a down payment on a gutter order for our home and due to health related issues we could not afford to do the project. They would not refund our money which was $1300!! The contract states we had 72 hours to cancel the order. Really!! We are seniors living on a fixed income and they robbed us. We would have hoped they were better than this especially during this time of a pandemic!! I would NOT recommend this company to anyone. Terrible way to do business seeing that they make the gutters while they are at your home. We are very dissatisfied and disappointed they didn’t help us. Bad business protocols especially for seniors.

Al
Review №74

We contacted Clear Choice for seamless gutter quote in March. A Sales rep came to the house and went over their services, prices, etc. We decided to move forward with the company, and then silence. We were told we would hear from someone within a few days to schedule the installation, and after 2 weeks, we reached out to find out what was going on. We understood that with COVID, things were crazy, but not hearing anything after signing a contract for a good chunk of change was unprofessional. Finally, we heard back, and got our install date. Day of installation went seamlessly. Installers were professional and kind. Now here we are, we just learned out sales rep signed us up for the wrong loan, and come to find out we have been paying interest when we were told no interest for 12 mo. Dealing with the company over this issue, has been terrible. The salesman will not own up to his mistake and now we are stuck paying interest plus we have to pay off the gutters all this month. We feel cheated and disappointed, as we have referred friends and family to the company, who will not help us and fix their mistake.

J
Review №75

Wasted My time, wouldnt give me a estimate, when they came over. Wanted to wait and come back again, when we both were home.

Ma
Review №76

I want to state up front that Clear Choice did not do any work for me - nor will they - because when I requested a quote, they sent someone out who spent an hour chatting with me and trashing the competition, and then refused to leave a quote because We dont quote competitive bids.The best information he would give was a ballpark number in the $10-15K range for approximately 200 linear feet of gutter guards. I feel like he did not want to do the job and just wasted my time.Edit: I wanted to update this review because I received a call from a sales manager at the company who offered me a $100 gift card if I would take down this review. I refused.

Ro
Review №77

They replaced my asphalt shingle roof. They were on time, finished in one day, and left the jobsite cleaner than they found it.

Je
Review №78

Clear Choice ended up being the best company to replace our roof. The installers were very hard working and expedient. The roof looks fantastic. Thanks Clear Choice and also thanks to Matt.

Ja
Review №79

We had a great experience with Clear Choice Home Improvements, and would highly recommend them to anyone looking to have work done to their home. All employees were professional, hard working, and kind. The quality of work done to our home is top-notch!

Ma
Review №80

My bathroom project went great, installation went as planned,customer service was excellent, had some issues but they were resolved quickly. Great company.

Sa
Review №81

My husband and I recently hired this company to replace our roof with a metal roof. We interviewed and obtained quotes from multiple contractors, and ultimately decided to go with clear choice after what others have described as a very long and high stress sales pitch. The salesman, Greg, promised that although Clear Choice was not the cheapest in town, we would receive exceptional customer service, the project would be completed timely and best yet, the roof would come with a 50 year warranty. Even better, he assured us that unlike other contractors that might have bid lower, if we went with clear choice the contract amount would be final and we would not incur any additional costs.Fast forward and we have an only semi-complete roof, erroneous verbal change orders, a mess all over our property and we are concerned about the overall workmanship of the roof with winter around the corner. After only about 3 1/2 days of what we were told would be a 2 week project, work just ceased, although we were still asked for final payment. On Day two their crew somehow punched a 4X4 hole in my barn door and repaired it haphazardly. When my husband came home from work he immediately contacted the project manager to inform him that the repair was not acceptable, and that it would need to be redone. The second repair was completed to our satisfaction, however this is a good representation of how they conduct themselves in general.On the day that the project was supposed to be complete, I received a phone call letting me know that the project manager we were dealing with was on another project and another manager would be by to do final walkthrough and collect payment. When he advised me of the final balance, I immediately disagreed with him. He said that they only had record of one of my payments although I had made two and informed him I had copies of both cashed checks. He said he would look into it and get back to me.It was still early in the morning so I expected the crew at some point to finish the roof and clean-up. Instead, the manager I spoke with over the phone arrived with another gentleman I had never met and stood on my front porch demanding payment. This time he asked for a new amount that was neither discussed, nor agreed upon and he demanded i sign the change order. When I questioned him about the change order, he acknowledged errors and went to revise it.Reluctantly (and in hindsight ignorantly), I issued payment. When I went to pay the gentlemen, I expected we would have a final walkthrough. Instead, they practically ran away as soon as they had the check. As they were walking away, they said Casey, another manager, would be by later in the day to complete the clean-up and remove the trailer. As time went on during the day a sense of unease nagged me until I started looking into Clear Choice. When I read the many negative reviews outlining similar issues we experienced (erroneous verbal change orders, extremely high pricing, poor customer service, poor quality work, unfinished work), I knew I had made a mistake paying them and immediately called my bank to cancel the check. I am so glad I did because when my husband and I were finally able to do the walkthrough in the daylight, we noticed areas of not only questionable work, but also incomplete work.My husband contacted Casey (who he was in regular contact with) to discuss all of these issues and advise Clear Choice that we had cancelled the check and would not be issuing payment until the job was satisfactorily complete (pursuant to their contract!), and was simply told theyd have to get back to us and that they were planning on doing clean-up next week. If they had been paid fully, I am afraid we would not have been able to contact them further, nor would we have had the available funds to complete and/or possibly correct their work.My former career involved construction claims; so this is basically my worst nightmare come true. DO NOT HIRE THIS CONTRACTOR. I should have seen the red flags sooner.

Le
Review №82

My old asphalt roof was failing. I did my homework, and read reviews of a few companies. I scheduled appointments with a few salesmen, and chose Clear Choice Home Improvements. I am so happy that I did. Since the new roof was installed, the interior of my house is warmer, and condensation is gone.The project manager, Ryan, and his crew, Michelle, being one, were so good, and polite. I never had a doubt that the quality of the workmanship was anything less than topnotch. I strongly recommend this company.

Ar
Review №83

Professional, polite and completed the job on time .

Mi
Review №84

New seemless gutters installed. Fast, efficient, high quality job. Great job running the downspouts. No mess left behind.

Lo
Review №85

Did an exceptional job and kept contact with us throughout the process. definitely recommend.

Am
Review №86

Weve had Clear Choice install new Okna windows and a new metal roof. The products are great and high end. When the project is started, communication is good with the company and the crew. After the project is completed and you discover an issue (we recently had a roof panel slide off a year+ later) they stand by their guarantee and will fix it quickly and free of charge.I wish they would get rid of the high pressure sales pitch. Each time you start a new project a sales person will come out to the house and give a presentation and discuss the various options. Both times we worked with them, the sales person would be there for over 2 hours (once they were there for 4+ hours). My advice to new (or returning customers) is to tell the sales person how much time they can stay and stick to it. After they leave do your research on the products.I would recommend Clear Choice to others, just be aware of their sales tactics and do your research.

Gr
Review №87

We had a partial metal roof installed. Michelle informed me of what to expect before the job was started. She was a great contact. During the install, some small issues were resolved to our satisfaction. The job took 3 days. The workers worked continuously from morning till evening, not leaving until dark. They did a quality job and the cost was comparable with other quotes we received. We are very happy with our new roof!

Ma
Review №88

Love my new windows; my home is so much warmer and must say I do NOT miss the road noise. I highly recommend Clear Choice. The sales rep was professional, no pressure. He worked within my budget, taking into account my taste. The carpenter and the installers were punctual, courteous, highly skilled, and they clearly take pride in their work. I highly recommend this company.

Be
Review №89

The sales person was a delight to work with. The roofing crew were in and out in one day and did a perfect job. And the job foreman was a great guy came back and took away the excess material. Highly recommend them. They are one of the best around

Ki
Review №90

Rubber roof came out great! Crew was fast and efficient. Customer service was very thorough and communication was great. Project was completed fast the cleanup was done properly. They also protected my flower beds which was very considerate. I would recommend this company for anyone looking for a stress free project.

Jo
Review №91

I was very impressed with Clear Choice! They earned a top rating from sales through installation! Their product offering for gutter covers was top in the industry! Their employee installer was experienced, expert and efficient! Their price for my size home was the best value! It is clear for me that Clear Choice would be my first choice for my future home improvements!

La
Review №92

Highly recommend this company for home improvement. Very professional and high quality work. A bit more expensive than your typical roofing company but the financing and trust was a huge plus and is what sold me to choose them. I have used them in the past and they are excellent. Scheduling was not an issue. Everything worked out exceptionally well for my roofing job.Ryan was the Project Lead and he exceeded my expectations. He always addressed and followed up with any concerns I had. He’s the best!! Thank you Ryan

Ro
Review №93

The installation of our leaf guard gutters was quick and the team did an outstanding job. They left the work area spotless and removed all the old gutters

Ab
Review №94

Good communication and respectful staff.

Ma
Review №95

Very Disappointed salesman was very good the gutters cost $5000 for about 100 feet of gutter with caps after two weeks the gutter in the back of my house broke in half they did come out to fix that about two months later after calling them repeatedly Then recently the gutter in the front started to lift the shingles I’m too old to climb up there to figure it out I’ve called them repeatedly at least four times so far they tell me they will come out to take a look at it but so far nobody has responded just disappointed after paying all that money for a product that I thought would be good for many years so be careful out there these guys are not very reputableI don’t want to see anybody else get ripped off like this pretty disappointed anyway I think you’re better off finding somebody local that you know good luck

Ke
Review №96

Outstanding service and I wouldnt hesitate to hire again.

Ch
Review №97

Large roof install was warrantied, but leaking in less than 4 months. Good luck getting a call back from customer service. Contractor has no-showed three times, zero response. Another week of water damage done from issues with this company. Definitely don’t recommend.*Update: 4 more months have passed, now a replacement is needed. All you will get are excuses- save yourself the time, money and major aggravation and RUN from this joke company so you don’t end up in court.

Mi
Review №98

Clear Choice Home Improvement is a greatfamily oriented business. Great customer service Thanks Michelle👍, and great people like Doug, and Matt and all the installers.Top notch job on replacing my roof it was affordable, top of the line materials used, and the job was done quickly and no mess. I definitely recommend Clear Choice Home Improvement. Gutters next 😁

Th
Review №99

There product is spot on. They were on time and very friendly and professional.

Jo
Review №100

Complete roof with Owens Corning True Duration shingles, new intake and exhaust roof vents with ice and water barrier and synthetic underlayment. Crew was on time and very professional and made sure the surrounding area was covered. Worked quickly and completed the roof within several hours on a freezing cold day. Area was cleaned and the job looks great from both the outside and inside. Now waiting on the new gutters. Great roofing crew, thank you Michelle for all your work on scheduling and information.

Information
100 Photos
100 Comments
4 Rating
  • Address:8025 S Willow St Suite 107, Manchester, NH 03103, United States
  • Site:http://clearchoicehomeimprovement.com/
  • Phone:+1 603-232-0237
Categories
  • Bathroom remodeler
  • Roofing contractor
  • Contractor
  • Gutter cleaning service
  • Siding contractor
  • Window installation service
Working hours
  • Monday:9am–3pm
  • Tuesday:Closed
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–4pm
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