Good people,good service,good work and fair price. Highly recommend. Will go back for more work.
Great local business. These are great guys and they get the job done right, fairly quick, and for a normal price. My alternator went out and they replaced it. A few months later it went bad again and they replaced it for free. They didnt even charge for labor.
I was fortunate today to stop by this auto shop to check power steering pump issue. Kevin has done an incredible job. I am very pleased for his work. He has a lot of experience and great communication skills. I would definitely recommend this place.
Kevin is the owner. Thats why everyone says they love Kevin. He and his guys really know what theyre doing. Theyre personable, down to earth, wont find a better bunch of guys. They dont overcharge and they get the job done in record time. No dawdling and wasting your time here! Its easy to find, easy to park, they are conscientious.
Kevin was amazing. I needed a pre purchase inspection as I live out of state and really needed his eyes on the car. He made me feel like a VIP and I had complete trust in him. Called me 3x during the inspection to talk specifics and sent me photos. Thank you Kevin for being a true gentleman and being just as good as all the other reviews I read online!
Very Happy CustomerWords cannot begin to describe how pleased I was with this service that I received at Complete Auto Center. I had some issues with some other automotive service providers that I actually left with me with no hope finding a honest company in this industry.I can remember praying a prayer Lord help me. I searched on Google and somehow I was talking to Kevin the owner on the phone. I was sort of frantic because of my earlier experiences; Kevin‘s candid response at quitting time really sold me. He completed all of the work on my car the same day; he exceeded my expectations both from the conversation on the phone and the work that he promised to get done was done in one day early. I am very thankful for him and his business; and now I have a automotive service that I can trust and believe in. Thank you Complete Auto Center. We need more people like you in the industry
Great independent auto shop. Kevin and his team are very knowledgeable and do a great job.
This was the best auto repair service I have experienced in over 20 years in the metro area. Nice, professional, and timely with a clean waiting room and coffee! I will definitely return.
Kevin is awesome. Fixed my car and walked me through all the repairs. Bring your car here if you want it fixed right.
Terrific friendly staff. Very nice waiting lounge with Keurig coffee. Kevin is very outgoing and personable with real advice... his work was several hundred dollars cheaper than the chain store down the road. Got me in on the spot. Electrostatic sanitation sprayer is a nice touch for mitigating covid contact in the driver seat. I will go here first next time and send all referals his way. The other customers were enthusiastic repeat customers.
Kevin is awesome! Shoots you straight, doesnt waste your time and goes above and beyond. Nice to have someplace I can go to where I know I wont get scammed. Will be back!
Kevin was awesome! He provided me a quote for changing my spark plugs and allowed me to bring my own parts. He was very kind throughout the whole process and didnt talk down to me at any point during all of our interactions. What is even better is they are a small business and appreciate every customer they have. I brought my car in around 3 anticipating it not being done until late the next day. Instead, I got a call the next morning saying they completed the job and price ended up right as he had estimated. I will definitely be taking my car here for any future work as well as my partners car.
Went in to have an cat-back exhaust installed. Kevin and his techs nothing short of professionals and just simply great people. Highly recommend for any general auto repairs.
Trustworthy and dependable owner and staff, fast service, and affordable. Nothing beats having a mechanic you can trust and count on! They go above and beyond, always. I have never experienced such great auto service!
Im always skeptical when I see a place with all 5 star reviews but this place deserves it. Great staff, good prices, and helpful instructions.
I came in yesterday with a malfunctioning air conditioner without an appointment. I was told that they werent sure if they could fit me in but they would do their best. Then, they immediately went out, diagnosed the problem extremely quickly and i was on my within the hour. The staff was courteous and professional, the work was done quickly and everything that was happening was explained to me very clearly and directly. 10/10 would absolutely bring my car back for any and all repairs.
Nice honest people. Had a problem they couldnt fix(wheel alignment). Advised me of what I should pay for fix elsewhere.
From start to finish these guys were awesome! Kept me informed the whole time. Let me know what options I had and what was the best option to go with. Hard to find good people like this these days. Thanks Kevin!
Complete Auto is a very reliable place to take your vehicle full repairs Ive been doing business with them for over ten years they always back their repairs friendly and competitively priced.
Took my car here after a failed safety inspection. Kevin gave me an estimate(hundreds less than the chain auto shop) then went above and beyond to make sure I was taken care of. Kevin is friendly, knowledgeable, honest and diligent. Ive found a mechanic I can trust. I will be taking my cars here from now on.
Since my time of being a vehicle owner and my fair share of car repairs and maintenance.There has not been one place that can compare to Complete Auto Center! Saying in this area and others areas as well (talking out of state)! Kevin, Ryan, and staff are the extreme elite! Nothing but the highest of service, customer care, honesty, and integrity you could want. You know you are getting the best with them! World class! Thank you for keeping me safe!
I needed my inspection and was worried by brakes would fail. Kevin was extremely helpful over the phone and when I brought my car in, he said the brakes did need replacing and he could do it that day! Price was below other quotes I had gotten and my car was done in just a few hours. These guys are fast and very friendly! You can’t go wrong with Complete Auto Center!
The best experience I’ve had with a mechanic. Easy to schedule and finished earlier than expected. Quality work too
Kevin and the staff are great to work with. He kept us in the loop with everything going on with our vehicle. He tried to find us the best deal for every part that we needed. I highly recommend complete auto. We will use them again.
Excellent service. The whole process and pricing structure was explained to me completely and clearly, so I had no doubt about what I was paying for. Kevin (owner) was also super accommodating and gave me a ride to target while I waited so I could get my errands done. Got an oil change and transmission service.
Really happy with Kevin, honest, helpful and I didnt have to worry about being told my car needed something it didnt (which happened when I went to another local manassas biz nearby)
I went in as a new customer for an oil change and a serpentine belt replacement. The staff were really nice guys. They did not try to up sell me on anything. They were upfront about the work they were doing, how much it cost and how long it would take. The pricing was not crazy. It seemed fair to me and they did a good job. I recently moved and drove 250 miles away and my car is sill fine. Would recommend them as your go to car mechanics.
First time customer. I honestly felt like CAC was genuine about the work that needed to be done and went over each and every step with me before the work was done. Kevin really made us feel important, not like some of these bigger chains do. Youve gained a new customer. Will absolutely be back for more work.
Kevin and his crew did a fantastic job fixing our family van. We needed the steering hose valve replaced, serpentine belt, and spark plugs. Complete Auto Care charged a very good price compared to the surrounding auto repair shops and the customer service was excellent. If I could give more than five stars I would. I highly recommend Complete Auto Care.
Can’t recommend Complete Auto Center enough! Been taking my car there for almost a year now and Kevin and Ryan are great! So honest, they explain everything that needs to be done and they take care of my car as if it is their own. My sister and father take their cars to Kevin now as well. So happy to have found a local mechanic that I trust!!
Kevin is fantastic. Replaced a camshaft sensor on my 2004 BMW. Fair price. Great service......replaced over my lunch hour. My go to guy from know on. Thanks for the help Kevin.
I came in to get a second opinion on my AC system. Kevin was thorough and honest and ended up saving me a lot of money. I would highly recommend.
Kevin is awesome and honest!! We brought our Nissan Rouge in to him for what has now become a recurring problem. He went out of his way to help us out and provided honest advice on just how much to fix or not fix and if we should get rid of it or run it into the ground. At this time, this will be the last repair for the Nissan, but it wont be the last visit to Complete Auto Center. He has made a customer for life out of us.
I have had 2 repairs made here and I have been blown away by the customer service, when I called them they answered with my name! Labor prices are reasonable and the mechanics are honest and straight forward. They have been willing to answer all my questions. I will be going here for the foreseeable future but hopefully not that often ;)
Highly recommend Kevin and this shop! Amazing customer service, fast but quality work and very good prices! Honesty with mechanics is hard to find and that is all you will get here!
Great service and highly informed staff. These guys are consistently looking at how they can save money for me, often reducing labor costs, and providing straight forward information. I always leave feeling like Im taken care of. Good work and fair pricing -- Im 100 % satisfied!
If you are looking for an honest company with reasonable prices call Kevin. He will take time to explain what needs to be done. He will try less expensive options before jumping to most costly repairs. He will show you your old parts so you can see what was repaired.
Great shop! Kevin, the owner is wonderful.A Young man with old school ethics. We are so glad we finally found a place we can trust, and will be going there for all future work. Very professional, and no hidden surprises like so many other places.I highly recommend them to everyone!Thanks Kevin!!
Looking for a great mechanic in the NOVA area? I recommend Complete Auto Center Inc. without hesitation! Hands down the best mechanic I have ever taken a vehicle to. We came upon them by chance through a friend almost a year ago and I cant imagine ever taking our car somewhere else. They do great work at a reasonable price...all the while making you feel like family. I wanted to share because I know people are often looking for a good, reliable mechanic. Look no further!
Kevin helped me out of a tricky situation with poor services provided by another shop. Fixed those issues and took care of some others. Great service, great prices, couldnt ask for more than that.
This is a great repair shop. Service is excellent. However my favorite is for all you commuters you can drop off your keys, what needs to be done, where you are parked in the VRE lot (yes you heard correctly) and they will service your vehicle and return it to the parking spot same date. How convenient is that!
They completely took care of me. I came in and I was on a road trip and my check engine light came on so I stopped in and the guy squeezed me in and helped me out. Awesome Veterans discount as well. Prices are fair and the amount of time it took is reasonable.
I’m glad I found this place! Kevin is very knowledgeable and the staff very courteous. Definitely recommend to others.
Great service! Kevin is very personable and takes great care of your vehicles.
I am so glad that I find Kevins shop about two years ago. He is truly trustable, technically capable, and dependable. Always a positive experience, I wont go anywhere for my car repair. I know that I own this review for two years. May God bless Kevin, his family and his business.
Kevin and his crew are great! I have been bringing my 93 jeep here for quite a while now, he keeps me running without breaking the bank.They are very knowledgable and care about your needs.Customer service is unmatched in my opinion, Complete is always my first call when I need a quick repair!
I was looking for a repair shop in the area that I could trust. Have experience working at a dealership and know how repair shops can take advantage. First took my 2006 civic (130Kmiles) to Honda for oil change and got an estimate of over 2,000 of needed maintenance/repairs. Took my car to these guys for second opinion and they were honest with what was really needed/ what was optional/ and what they highly recommended. They explained things thoroughly and the pricing was decent (the labor hour lower than many shops). I discussed things with my mechanic brother-in-law that does not live in the area and he confirmed their diagnostic and advise made perfect sense. I got the work done (trans flush, valve gasket repairs, control arm replacement, spark plugs, oil change, rear brake shows, and a couple other maintenance things).. grand total about 1200. My car runs a lot smoother than before. They are a small privately owned shop but extremely professional and got my car back to me in 2 days. I will continue to bring my car to these guys.
Had a great experience. My car towed in and I was sort of an out of towner, never a good thing. My car ran so well on the way home I thought a few times it had shut off. But it was just that quite. Not bad for 160K miles.Price was good, customer service was great and fast.
Kevin was great I think I finally have found an honest mechanic
Kevin & Ryan are hands down the most honest mechanics with whom youll ever deal. They are ultra-convenient for VRE commuters and great at communicating the details. Superior service!
My car overheated on the way into work. These guys were respectful and professional. They went out, got the part I needed, and had me on the road within a couple of hours. I would highly recommend them.
Work is explained in detail and complete. They do a good job and give me a heads up about possible issues down the road. Recommend them to everyone.
Look no further, this is the place for all your automotive needs. Great service professional and above all HONEST!!!!!! Kevin and his guys will take care of you. Rear brakes needed work. I read the reviews and they did not fabricate the truth about C.A.C. Inc. This shop has that personal old time mom and pop hardware store feel. You will not be disappointed.
Onof the best shops in the area with the best rates! I take all my vehicles to Kevin and his crew at Complete Auto and have always been happy. Great friendly service, no BS, they will not cheat you or sell you something you do not need, and hands down better then any other shops I have been to in the area. Kevin offers true customer service and takes care of you and you ride. Highly recommended!
I was not surprised to see that Complete Auto Care has all five-star ratings on Google. My wife and I have been taking both our Acuras here for several years. Kevin is as honest as they come. I started bringing my car here after another shop in town said I needed a new transmission. Kevin thought it just needed a fluid change. 60,000 miles the transmission is still fine. Kevin has always gotten us in for an appointment the week I call - usually within two days. Twice when Ive brought my car in with a warning light on hes check it out, found no problems and that something in the system just needed to be reset, and not charged me anything. As you can see, I cant say enough good about Kevin. Youll be happy you started bringing your car here.
They just finished work on my dodge ram, awesome people and they did an awesome job!
Kevin and his crew are fantastic. Honest and they know what they are doing. Would highly recommend.
Simply top notch! Kevin, the owner, responded immediately to my e-mail query with solid advice, clear explanation of the plan for resolving my issue (removing a blown engine and installing a new one), extremely reasonable pricing for labor costs (one-third of what other places had quoted me) and a genuine concern for ensuring I was comfortable with what the plan was. He neither rushed me nor pressured me to make a decision and patiently answered all my questions. I hung up after speaking with him knowing I had finally found a reliable and trustworthy local businessman. Within minutes, Kevin called back and asked if I had said that I was a veteran and immediately knocked a significant amount off the already low cost for the repair. I was not only grateful for his respect for veterans, but shocked that he truly put his money where his mouth is.Throughout the whole process of our engine replacement, Kevin called frequently to ensure I knew the progress and any small issues that arose were discussed, options given and decisions made on how to proceed. Even though additional parts were needed that were not foreseeable, I got the feeling that Kevin was almost apologizing, not liking to add to the total despite it not bring any fault of his. Thats a clear sign that he truly looks out for his customer.When we picked up our vehicle, he walked us thru everything that had been done, showed us the old engine, introduced us to the technicians who worked on the vehicle, and even prepared a box of spare parts from the old engine that might come in handy should repairs for routine wear and tear need to happen down the road. He laid out a schedule for breaking in the engine, oil changes, etc, and off we went very satisfied. The next day, Kevin called us to ask us how the truck was doing and make sure there werent any questions we hadnt gone over!!My family has found THE place for our auto maintenance needs. I will not hesitate to recommend Kevin and his staff to ALL my friends. If you have need of a truly outstanding auto repair/maintenance firm that is locally owned and operated by a great guy, look no further than here. I very much appreciate what he did for my family!!
They replaced my clutch and breaks and fixed my power steering. They were the cheapest place I got quotes from and did a great job. Kevin explained the work they did very well and showed me the old parts that were bad. I would highly recommend Complete Auto and will definitely be going there for all my future auto needs.
We take all of our vehicles to Kevin. He is honest and I never leave with any doubt that what he said is actually what was needed. I am away on travel frequently and several times my wife has had to bring one of our vehicles in vehicle in for an issue and he always takes care of us and I trust that its done right.I cant think of another vendor I would recommend more.
I highly recommend Complete Auto Center! Weve taken our van here twice based on a neighbors recommendation, and our van always comes back running better than ever. They dont try to upsell you on a lot of extras. They just make you aware of other potential problems and what to watch out for. Their prices are very reasonable as well.
I have been going to Complete Auto off and on for close to 10 years. My commute changed and I no longer took VRE and I stopped going to Complete Auto. I have been to several shops in the area since then (closer to home) and I finally got so frustrated I decided that convenience doesnt matter as much as quality and integrity. Complete Auto is the best in the area. Kevin and his team are first class with accurate estimates and time-frames and explain things in plain English. You have a car issue, Complete Auto Care is the best place in the Manassas, Gainesville, Bristow area.
Had a nail in my tire fixed, took care of me with great and professional service. Will comeback again and recommend.
I have been going to Complete Auto for more than 4 years now. EVERY visit has been great! This is the most honest car repair place I have ever been to. On top of that their prices are extremely fair. The first few times I needed service on my car I would call and let them know what I needed and then Id call 4 other places to get an estimate. I dont have to do that anymore. Complete Auto beat them every time. Kevin is the owner and is a really great guy. Ive heard him tell new customers that he can fix their car, but that they will be having other problems arise soon and that they may just want to use their money toward getting another vehicle. Who does that?! Ill tell you - a very honest and trust worthy person!! When I was looking to buy a new home 2 years ago my only requirement was that it was within 30 minutes of this place so that I wouldnt have to try and find a new mechanic! 😆 Ryan and Robert are the main guys in the garage. They are fantastic too!! They know me by name and have taken great care of my old buick! I never have to worry about an upsell for things I dont need. I cant say enough good things about this place. You will not be disappointed!!
Great service and people. I took my f-250 in for a bunch of work it needed including a complete brake job back in August of 2016, after nearly two years the rear brake calipers started dragging,after Ryan inspected them he determined that the calipers has gone bad. Here is the part that makes Kevin and his shop stand out even though the repair was outside of the 12 month warranty period he felt that due to low mileage on my vehicle they should not have gone bad this soon, they did the repair and replaced the parts at no cost to me. I want to say thank you to Kevin and his employees for the good work and WELL above average customer service. I will certainly be back.
Good guys. Very helpful and they fix things right.
My exhaust suddenly started sagging down under the van. I could only see so much by crawling under. I knew the exhaust was not leaking, and it was possibly only 1 or 2 broken hangers, but I didnt know who I could trust to work on it. Based on the Google reviews I decided to try Complete Auto Center. I dropped the van off in the afternoon, and within a half-hour Kevin called me and confirmed my thoughts. Total bill was way less than $100, and the van was ready the next morning. I have found my new mechanic, and Ill be recommending them to my friends and family.
When we needed our muffler replaced on our Murano, the Complete Auto Care team did a great job. We could not have been happier with the customer service, and quality of workmanship.
As usual OUTSTANDING SERVICE!!! I recommend this shop for all of your automotive needs!!! Kevin Farhat is the Man!!!!
Car had a tire problem and needed an inspection. I worried about taking it to any of the popular shops that are somewhat known for “upselling” customers. Then I found Kevin and Complete Auto. It can be a little difficult to find the entrance (just before the underpass on the left), but you’ll be rewarded with a quality, honest mechanic who goes out of his way to help you.My car ended up failing inspection for a lower ball joint. It was an expense I hadn’t expected, but I got a fair price, and Kevin even showed me the bad part and explained why it had failed. It’s a small thing, but it shows he cares about his customers and about demonstrating that he’s doing honest work in a business whose big names don’t always share that ethic.He also offers a 10% labor discount for military and veterans.tl;dr - Kevin and Complete Auto are the real deal, and you’ll be glad you gave him your business. 10/10, would return without question.
Great place, do what they say they are going to do, do it when they say they are going to do it, do it right THE FIRST TIME and do the work at a great price with no b/s. thank you kevin. mike dagley
My boyfriend and I have recommended Complete Auto Care to friends and family. I wont take my car anywhere else!!
THESE FOLKS ARE TERRIFIC - EQUAL OR BETTER TO THE DEALERSHIPS FOR MY FORDS, BMWS AND VW ARE MUCH BETTER PRICES
The only place we take our cars!! The guys are great and only do work we need.
Took care of my car, offered reasonable prices, and Kevin even dropped me off/ picked me up from my work a couple minutes away, saving my wife a trip while my car was in the shop for a day
Best auto shop ever
Very very good service
Recommending
Needed a timing belt service. Everything was completed in a timely manner and at a reasonable price. Customer service was friendly and transparent. This is my new go to shop, glad I found them!
Keith was amazing! He took a couple parts off of my radiator to my 2000 Jetta with no problem. Was some concern that they might break but not even 15 mins later had them both off in a breeze! Not to mention he was very good looking! ;) HIGHLY HIGHLY RECOMMEND!!!