Jeff was very professional and went the extra step to make sure we stayed cool until our appointment date. Offered to put in more Freon in my old unit free of charge to accommodate their busy schedule. Called around for other quotes and no one offered this type of service. Very happy with my new unit and how they don’t cut corners to under sale you a lesser unit. By far the best warranty and their years in business speak for themselves.
Always wonderful to work with. Great group of people. Professional job well done
Jeff and his crew are the best. Purls AC, are a class act, from start to finish we were walked thru every step of the install. I was never talked down to or speak in jargon we did not understand. My family and I love the whisper quite sound of the new unit, we sometimes forget that it is even on. I highly recommend Purls sheet and AC.
I always ask for Rick. He is professional, knows how to fix what I need, does not try to sell things I dont need. He is excellent to work with, Thank You!!
Young man was professional, respectful and efficient. Thank you for this service. I recommend your business to all.Thank youD.Dolio
Great company to work with 5 star rating
They kept me informed with all that was going g on. They also had it done in 2 days. I am very satisfied with there work and would recommend them to anyone who needs work done
Weve used Purls for quite some time. All of their technicians are very professional, courteous, and very very knowledgeable. We have 4 homes on their maintenance service plan. Love this company!
As in my previous experience with Purls, everything was great. Arrived on time, inquired about my concerns, answered questions, took care of the problem. Even went out of his way to remove a dead rat from attic. Cant find better service.
We are always happy with Purls service. Great people, professional and competent. We love them.
Adrian was very competent, friendly, and most important honest.His evaluation of my system totally contradicted that ofanother company whose purpose was to rip me off.
The consultation with Jeff really helped me understand my options and make for an easy decision on replacing my whole system and ducting. Chuck and the guys were great at the house while completing the job and were very respectful, professional, and worked quickly. Thanks!
Purls Sheet Metal & Air Conditioning always does a wonderful job maintaining our HVAC system.
There were 2 different occasions, both times the technicians were courteous, worked preformed in a very hot attic and had the most positive attitude i have ever seen under such duress. FYI it 106 the day the work was preformed. I had been told by another HVAC company that parts for my HVAC were not possible to get this company found them quickly they were shipped and received in 3 days and then installed
We have used Purl’s for years and have always been very pleased with their service.Our most recent service was done by technician Juan. Juan was very polite and.knowledgeable. We had a repair issue which he explained clearly and was able to make the repair at that time.Juan left everything working well and left everything very tidy.We highly recommend Purl’s Sheet Metal and Air Conditioning.
Recently we had an appointment with Purls to have our gutters cleaned but they did so much more. Not only did they clean but they repaired corners and areas where the gutters had dropped over time and were no longer level They even fixed the bent gutter where the owner had run into it with the motor home. The team that was here has worked for us before and they proved once again that they are self starters and thorough without direction. They represent their company very well. We appreciate their service. It rained soon after and there were no more leaks. Whenever Purls employees are working here they are polite, tidy and considerate of the home owner.
Our air conditioning went out on a Thursday afternoon in hundred plus degree weather.Gabriel from Pearls was that are home early Friday morning and stayed working on our 20 year-old system through the heat of the day for 12 hours to make sure our air conditioning was working before he went home late Friday evening. Gabriel always professional knowledgeable and dedicated. Don & Nancy Dufer
I was so pleased to have my A/C fixed in my family room which is very large and has its own A/C. Normally when it gets hot, it wont go below 80 plus degrees. The young man who came so very accurate in his estimate of what was wrong and it was a slow leak. He put more freon and sprayed to seal the leaks. It worked immediately. Thank you so very much for your help. It saved me for this hot Summer. I couldnt be more appreciative!
Very responsive over a holiday weekend. Thanks!
My air conditioner was completely dead and they showed up and save the day giving me all the information I needed to be able to get a new AC installed before the next heat wave. Jeff was so nice helping me and my family understand our options as well as alternitives.
We had an issue with water leaking from one of our light fixtures and Purls was recommended to us. Absolutely brilliant company. Highly recommend them. The issue was resolved very quickly. We needed a new Air conditioning unit and Purls sent one of their team members to assess our needs. We received our quote in an extremely timely manner and everything that needed to be done was explained in detail. Within 1 week of ordering our new equipment the new unit was installed within 2 days. The team that came were highly efficient, courteous and friendly. every measure was taken to keep the work and surrounding areas clean and clean up was fast and efficient. Any questions i had were answered immediately. All over a fabulous company.
Technician fixed the issue and cleaned the unit. Arrived on time and was very friendly and I knowledgable.
From my initial phone call to completion of service my experience was amazing! Scheduling, finance and service technicians were amazing! Super helpful and so nice! This company truely goes above and beyond.
My entire experience was great with Purl’s! Kenny came out for the diagnosis of my problem (bad compressor) and allowed me to watch him work and we chatted it up. He gave me a quote and a timeframe. Ricky and his partner, I think his name was Steven, showed up on the day I was given, were on time, and done before the time I was given allowing me to go on about my business. No surprise charges, no trouble, and friendly technicians!
The guys that came out and installed my rain gutters were on time and very polite. Because we had such a good experiences with Purls we signed up for your air and heat protection plan. 👍
My experiences are extensive and long term. The staff always knows what they are doing and I have never gotten the feeling they were just winging it. Too many HVAC contractors give the impression they don’t want to fix a unit just replace it!
I have used the company for 20 years and they have never done any work that wasnt above average to excellent.Professional, removal, routing, installation and finish work is all very good. Sanitary installation technique results in a well operating AC system.I requested several minor alternate deviations from what they planned to do and they followed my desires which should result in future ease for me to accomplish some remodeling in and around their work.
Gabriel was polite and courteous.
My installers arrived at set time and were very professional. They completed the rain gutters in a very short time. The finished job was outstanding, really appreciate the great job they did
Purls installed a new air conditioner and they did a great job. The staff were professional and courteous. They got everything installed in one day, explained all the features of the new thermostat. Great experience from start to finish.
Dont hang up on a customer... I will have to go to albritton now. NOT! Theyre criminals. Dont hang up on a customer who wants to ask a simple question.... I will just deal with it.
I recently upgraded both my heating and air conditioning units. From the first call with David to the completion of the installation I had nothing but a positive experience. The team at Purls is knowledgeable, professional, courteous & patiently answered any question I may of had. I will recommend Purls to friends and family members (actually already have). Thank you to David, Luke, Ricardo, Daniel and Omar!
They are very good at responding. I happened to call after hours about 5:35PM for maintenance at my work, I left a voicemail and when I opened at 8:30AM he next morning Vanessa was already returning my call!!! (we open at 8:30AM) I would highly recommend Purls to all my friends and family. Thank you for your speedy service and great customer service!!
Great customer service! I called after hours and they responded immediately. When we were told that are A/C was beyond repair they had a new unit installed in short order.
One of these idiots just about sideswiped me by the scales in chowchilla because he didnt want to move over into the fast lane.
Purls Sheet Metal and staff are punctual and professional! Great customer service!
We have always been able to count on Purls, no matter what day of the week, to help troubleshoot and repair our units. Our technician David Barnes is helpful and friendly and always has our needs as his main priority. I highly recommend Purls Sheet Metal for anyones air conditioning and heating needs. A great company with fantastic and caring technicians.
Purls Sheet Metal and staff were all very prompt, professional, courteous and focused on the job that needed to be done. I would hire them again!
I’m on the bi-yearly plan and love it. It saves time and money. I have never had a problem with Purl’s. Always on time and always thorough. Nice and courteous.
We received quality work at an affordable price. Purls Sheet Metal worked with us to coordinate their raingutter work with the roof repairs done by our contractor. This was our second experience with Purls. They are a reputable company. We would use them again. We would recommend them to others.
Excellent Service! Technician Chris T. went above and beyond to service my A/C and get it ready for the summer. Thanks Again!
Excellent service through out the process of replacing a split system furnace and air conditioner
Excellent service! I highly recommend! The technician listened to all my concerns. Thanks!
Purls Sheet Metal was the only company to answer me on a hot Saturday morning when my AC decided to stop working. Not only were they the only ones to answer but were there in 15 minutes and fixed the problem within the hour!I have used then ever since. Every single time they have serviced or home wether its for our AC, furnace or cleaning out dryer ducts, you would never knots they have been there. So kind, clean & tidey!
Service was great! Diagnostic was quick the tech knew exactly what was wrong and solved it the problem!! :)
Great service! The USA Agreement is such a great way to keep up with scheduled service, and the service guys knowledgeable and polite.
From the first contact to the actual color matching, cutting and installing of the gutters for our home, the Purls staff was thorough and exceeded our expectations.
Timely and efficient, and explained things thoroughly. Thanks David!
I received prompt service for my heating problems and quality followup afterward at a reasonable price.
Phenomenal and very professional yet reasonable.!
Great customer service
Very satisfied with service, would use again and recommend to family and friends.
Great Service, best prices
Great service and very fast and knowledgeable techs.
Rapid response and excellent!