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Speedway Collision Center
15016 Hwy 99, Lynnwood, WA 98087, United States
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Speedway Collision Center

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Em
Review №1

I was in an accident Thursday evening, and the tow company referred me to Speedway. After learning that the other drivers insurance wouldn’t pay storage fees I had it towed to their preferred vendor. The Speedway shop representative I spoke with of course didn’t want to lose the possibility of the job but completely understood why I didn’t want to risk paying any storage fees and let me keep my car there until today free of charge!

Ka
Review №2

Thank you Joseph and his crew for fixing the cosmetic damage to my wheel. Amazing communication and customer service. He made sure I knew exactly what was going on with my car and called me for updates. The wheel looks brand new!

ph
Review №3

The owner Adam, he rip people off fixed quickly very poor quality, few months later I have some problems with his work, I bring it back, he deny to fix it and wants me to pay more, I learned my lesson hardway,Strongly not recommend this auto body shopThe owner will rip you off

Mi
Review №4

If I could give these guys ten stars, I would. My car is running well, the prices were reasonable, and Michael clearly knows his job. But.... above all that, this was the best customer service I have received in years, maybe even ever? Or close!! It is very hard to find good customer service these days, and this place had it! Michael and his wife were beyond kind, pleasant and had great character.When it came time for me to pick up my car, something had gone wrong with my bank and my financial situation. Michael was beyond generous. Not only did he have patience while I took care of the situation, he loaned me a car to drive until I was able to pick my own up!!I would/will recommend these guys over and over to anyone needing service on their rig.I appreciate you all at Speedway Collision. I’m beyond grateful.Michelle Bruce

Sa
Review №5

BEST SERVICE EVER thank you Lee

Al
Review №6

Did great work. Looks like new

Jo
Review №7

Thought it was open but the doors were locked. Garage door was open so made my way thru by the suprised, yet, shady mechanics instructions. Entered the office and the two gentlemen there seemed surprised by my appearance. Thought I walked in on drug deal or something. Maybe I did idk. But apparently the auto body is the across parking lot to which I was directed. Well that was locked too. Called the number on the door and no answer. So, based on customer service and an eerily founded instinct... 1 star

Do
Review №8

The service was fantastic and I enjoyed talking with the manager. They were not only fast, but had high integrity and when I got my car back, they even did a few touch-ups that was needed. Thank-you for putting my car back to great shape.

Re
Review №9

I had a great experience during a rough time. Speedway collision really helped me get threw it as easy as possible. #1 the communication was great. They called me as soon as my car had arrived, explained the process clearly and even sent text messages during the week it was in the shop to keep me updated. Their timeline was 7-10 business days and they got it done on time. #2 the customer service was great the whole way through, professional and friendly. #3 most importantly, my car looks great, it actually looks better, and it was nice and clean. I can’t think of anything negative to say. I’ve had my car worked on before involving insurance like this time and last time my car was in the shop for a month and I would go weeks without hearing anything, this was a way better experience! Highly recommend Adam and Joseph were great!

Ca
Review №10

Speedway collision was highly recommended by an associate, little did I know that person was wrong. They had my car for 2 months, I had to take my car back 2 times after they initially said it was fixed, and now a week after having my car back it still has problems yet speedway has “no idea what the problem is” on a brand new car. Yet again it needs attention from a mechanic and I hope my insurance provides me a new mechanic besides speedway collision!

Me
Review №11

I own an older truck and they were willing to help me get it fixed. They followed though on the estimate and alerted me with any delays. I am glad I went to them and now have my vehicle back to drive.

Le
Review №12

Mike is awesome the best mechanic. Kind and makes sure your car is complete he guides above and beyond to help hes worked on 3 of our family cars. The only mechanic I will trust with my car.

Br
Review №13

We took our (over sized) cargo work van in for one of our estimates per our insurance company, and we were certainly glad we did! From the moment I called to schedule an initial estimate visit until vehicle pick up we were treated as if we were the only customer with one-on-one interaction, with minimal to no interruptions! The communication was swift and courteous. (We only waited for the insurance company to give the work authorization). Once work was approved it was as simple as dropping off the vehicle. The van was finished even before the quoted time of pick up. The repair work was flawless! And pick up was painless. Aside from their repair work making our vehicle look new again (sorry boss!), their customer service was more than top notch. I would recommend this place to any and every one who has the stress of needing collision repairs. It would definitely take some of the stress away knowing what I know now. Thanks Speedway!

Ar
Review №14

They are very kind. I had very good experience with them. The owner Adam and His wife communicate and work professionally until you satisfied with your vehicle. They serve and help with love, kindness and professionally. I will suggest others should go to there. Thanks Adam for your services.

Qu
Review №15

I am very satisfied with the services provided by Adam and Michael. They are honest and do good work. They only quoted me for the necessary services that need to be done to my 2005 G35 that was leaking oil. Prices are reasonable and they were upfront with the service charge. There is no surprises when you see the invoice. I will definitely recommend Speedway to all my friends and family.

rh
Review №16

Adam really helped me out and did a great job! Another auto shop told me I had to replace my door seals and they were totally wrong. Adam correctly diagnosed my car in under 10 minutes and got my car fixed up and detailed for me. Charged me a generous fair price as well. I will return to speedway and will recommend them to my friends and family. Thanks Adam!!!

Je
Review №17

A teenage driver wasnt paying attention and hit my brand new truck. Although the damage to my truck wasnt terrible, it was still noticeable and left me depressed.After sorting out the insurance, I found Speedway Collision was nearby and they had great reviews, so I took my truck in. They were quick to give an estimate and do the repairs. They said they would find a rental car if needed (I didnt need one though). The quarter panel was repainted and they did a flawless job, it matches the rest of the truck perfectly, looks new again, super clean!Thank you Speedway Collision! You guys do great work! Ill definitely be referring my friends and family here in the future.

An
Review №18

Great job repairing my bumper on 2018 Accord. Would highly recommend. Also gave me a loaner.😀

Do
Review №19

Micheal isnt just the BEST he is awesome when it comes to car and making you feel welcome not in it for the 💰.

Ra
Review №20

The repairs and service were AMAZING!I was very anxious going in to repair my car because it was the first time I had needed a repair and I was recommended to Speedway Collision and I can say, it was such a relief to see how friendly and kind the employees are. The gentleman fixing my car was so nice and he made me feel at ease about my car repair and it was quick and quality work. I am very satisfied with my repair and got exactly what I came in for. I would definitely recommend Speedway Collision for EVERYONE!

Co
Review №21

Great experience here! Adam was very kind and helpful in doing a fair fix when someone hit my parked car. Will definitely come back here next time! 🙂

Je
Review №22

WOW -- what an immaculate job! I took my rusty old 73 mustang to Speedway Collision and Adam and his crew applied skill levels beyond my expectation. I felt I had been on the TV show “Overhauled”. Adam personally picked out the color and took care of the extensive body work I needed. My old car has become a show stopper everywhere I go. I owe a lot of thanks to Adam and his crew because of the great service and personal follow up I received while my car was under his care. His character and dedication is evident in this show winning Pony. See-you all at the car show!

Qu
Review №23

I definitely agree with all the good things that are said about Speedway. I was treated very kindly from the time I went in for an estimate and to the time I pick my car up. They are very friendly, honest and did a great great job on the repair. Definitely recommend Speedway to everyone.

Pu
Review №24

They do top noch work! There is a reason that the cars you see out front for repair are usually expensive high quality cars. The owners know what kind of work you will get done. His job cost is right out of the book. You wont get charged more than what the book rate says it will take to do a job. It is nice getting you car back with the work done right and vacuumed and clean.

Ty
Review №25

My Dodge Challenger was there for 3 months while they did work to repair damage caused by someone hitting my parked car on the side of the road. About a year after the work, my driveline failed due to a missing bushing bracket that could not have fallen off. The cause? Lynnwood Firestone. Contract work was was shoddy and Im out an extra $5,000! DO NOT TRUST THEM WITH YOUR VEHICLE!(Update: I was reimbursed 3 weeks after posting this review)

Si
Review №26

I really enjoyed service at this Speedway Collision Center, the man whose name is Quang fixed my car dent with reasonable price and kind heart. I definitely would come back here in the future. Highly recommended for Vietnamese as well as Asians, everybody.

co
Review №27

Have used them for my parents as well as myself, honest hard working people and always beats the price of any other place Ive been

Gl
Review №28

Michael is a great guy. My 1998 Jeep Cherokee sport wheel bearing was bad it became extremely hot like glowing orange hot and the axle snapped with the wheel falling off got fire and was just a nightmare Michael was very nice he guided the Jeep off the flat bed and showed his skills taking a Jeep with one wheel missing off of the flat bed with just a 3 ton jack.Michael also allowed me to bring my own parts to the shop. A+++++++++

Ke
Review №29

Great experience! They got me right in and were able to get me on my way in twenty minutes or less with a patch job. There was minimal cost, time, and inconvenience which I greatly appreciated!I will certainly be back if I have other body work needs in the future!

Ph
Review №30

Speedway Collision has provided us with excellent customer service an workmanship. They were willing to work with us on a budget; we did our own mechanical work to turn an accident into an opportunity to teach/learn how to work on cars. We even purchased some parts from a vehicle they were parting out. Although we did some of our own work, they still guaranteed all of their work. You dont find many shops like this. The crew is friendly and pleasant, and pricing is fair. I highly recommend this shop and will take my prized Mustang there if it ever gets damaged.Bottom line - they have a recipe that creates returning customers: fair prices, great people, high work quality.

Na
Review №31

Not a customer but the experience I had there was absolutely ATROCIOUS. I followed a friend who was dropping off his car and when we arrived the parking lot was COMPLETELY full. He had parked behind a few vehicles and went inside to talk with the service clerks while I waited outside in my car for him to come out. I noticed a woman had parked her vehicle behind me but looking through my mirror she disappeared from view and so I assumed she had went inside to go talk with someone. While idling I was browsing through my phone when, who I assume was a technician there, came up to my window and rudely accused me of suffocating the woman I saw before and her child who were standing behind my car. I apologized and shut my car off and stated that I had thought she left the vicinity. This gentleman then berates me more about how rude I was parking my car where it was and how unthoughtful I was suffocating people. He even added at the end, how if I wasnt on my phone i would probably drive better to. Note this took place in the span of less than 5 minutes. I am so disappointed in how I was interacted with especially with the fact that I myself am a technician who communicates with customers on a daily basis.

Co
Review №32

Came in to get estimate, but owner told me he could fix hanging wire to marker light, but it is unnecessary!!!He then cleaned up the car where duct tape was stuck to paint.This was quick and easy. Will be back if necessary.

Co
Review №33

Andy and Adam are wonderful. Appreciate all the good work they have done to our company cars. No one does customer service like Andy.

Sc
Review №34

Very friendly and very professional. Adam did what was needed for the fix and didnt take advantage of the customer. Adam called me up and told me that they needed to refund me money cause they went under budget. Will definitely be doing business with them in the future.

Be
Review №35

Terrible customer service. My car went there with one issue come back with the check engine light on and shaking so bad that I have to take it to another mechanic so they can fix Michaels mistake. When I asked him what happened he yelled and told me to call the cops and the judge if I wanted to! Really?Never going back there he has no idea what hes doing. I feel like he was just taking advantage of me.

Mr
Review №36

As any vehicle owner, its hard to find mechanics that not only do quality work but ones you can trust. Michael and Adam make you feel like family and their service is beyond compare in my opinion.Weve been taking both our vehicles to Speedway for both tune-ups and minor body work for about a year now. After my wifes vehicle was rear-ended in May 2014, naturally we brought it to Speedway and about two weeks later, I could not tell it was ever hit. Not only that but Adam personally picked up my wifes damaged vehicle and dropped of a rental for convenience the day we called. They also handled all the paperwork directly with the insurance company making the experience virtually hassle free.If you own a vehicle and dont know of any mechanics in town, I highly recommend Speedway Collision and Service Center for all your service needs.

Be
Review №37

I cannot say my experience of Speedway automobile services has been bad in the past until recently when I took in my vehicle for what turned out to a broken driveshaft. Michael and his guys totally at first misdiagnosed the problem and went ahead and fixed a problem that was not the problem thus costing me time (had to go buy part) and money (had to use a rental for days).Long story short, they eventually figured out the issue but when they replaced the driveshaft somehow my vehicle suddenly had a check engine light, was unable to pick up power and was shaking so bad I rushed back to the shop. Michael totally refused to try to fix the issues, instead he threatened us with his superior court judge brother and another brother who is a cop. I refused to be cooked so he called the police on me for complaining. At no point was I or my girlfriend violent but that did not stop Michael Nguyen from claiming to the officer that he and his wife were scared, clearly an attempt to have us arrested, the officer saw through their ploy and advised this was a civil matter and left us to sort it out upon which Michael disrespectfully kicked us out.

go
Review №38

Very nice and friendly people.

Be
Review №39

I just got my car done they have the best costumer service and very friendly staff even when theyre done fixing the car they clean the inside 100% worth it

do
Review №40

So far so good

Br
Review №41

I just picked up my car that I wrecked a couple weeks ago and it looks just like it did when I bought it brand new! They also gave me a free rental car that was super clean and brand new! I love this place and would recommend it to anyone that is needing any body damage fixed on their car. They have the best customer service. Joseph was very friendly and professional. They also detailed my car and it looked just like it did when I got it brand new! I have never been so happy with a company I have had to deal with, ever! They are amazing! I will always go back to them for any repairs I may need and will reccomend anyone I know to go to them as well! Speedway collision center thank you so much for everything you have been a pleasure to deal with! xoxo brittany ;)

Ad
Review №42

In the past 4 months had to take my car here twice because of accidents outside my control (one lady smashed my car in my driveway, and another man ran a stop sign). Both times I had multiple panels worth of body damage and a lot of damage underneath in the transmission, power steering, and alignment. Over $5,000 worth of damage each time. Both times my car came back looking brand new.They do AMAZING work.Cherry on top? They went out of their way to make sure I had a rental to use while my car was getting fixed, and they argued on my behalf with the insurance companies to ensure I didn’t get ripped off or under served.I recommend them to everyone!PS - not a paid advert.

Li
Review №43

Excellent work, dedicated team, like family, great prices, Ask for Joseph!

Ja
Review №44

Friendly, honest, speedy 😊

MJ
Review №45

Very friendly and great work. Not only did they fix my bumper they detailed the interior. Could not be more happy.

El
Review №46

Weve had our vehicles worked on by Michael for years now and highly recommend him and his team. They have saved us money over and over, working on the necessities but not what can be waited on for awhile.

mu
Review №47

Great people, very flexible and helped me save a lot of money.

Ka
Review №48

Its hard to find a decent mechanic and body work person who wont look at you because tour female and think you dont know anything about cars. I didnt get this vibe at all when coming to speedway. I went off the highest reviews I found online and after towing my car a lot, I finally decided on speedway. One shop quoted me $2000 because he asked me how much I wanted to spend. $2000 covered frame pulling and putting on the new car parts I bought but not fixing my engine mount. But he refused to give me a detailed quote. So after talking to Andy weeks before, I called him in emergency and asked to tow my car there. I had the tow driver leave the keys in the box and Andy called me right away on a Monday. I explained Im really tight on money and he did the best to come up with reasonable repairs that needed to get done to get me back on the road.Andy always called me when there was a repair that needed to get done and needed me to authorize. They respond really quickly and are easy to get along with.After one week my car was prime, totally driveable again, the parks were put on great but the best Part when I opened the hood you couldnt tell that everything was once shifted over to the side. I was really impressed and I totally recommend these guys.I paid $2100 (without paint) for frame pulling, putting on a new fender, bumper, aftermarket headlights, putting on a hood which was dented from a seller I bought from online and Andy guys fixed it, new headlight assembly and the engine mount repair, they filled up my power steering when came off and emptied during the collision, did a recharge on the a/c, new radiator support and put everything back into shape. Altho there is some gapping around the hood and headlights, everything I bought was after market and I didnt expect it to be perfect, but its my commuter car.This is a real review from a real customer. I wish I could post a photo of my car before and after. But just know it looks great and these guys are honest. Thanks speedway.

Sl
Review №49

Wonderful 👏

Da
Review №50

Been going there for years.

KW
Review №51

Good

Information
27 Photos
51 Comments
4.3 Rating
  • Address:15016 Hwy 99, Lynnwood, WA 98087, United States
  • Phone:+1 425-787-1820
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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