Fantastic service. This is my go-to for any BMW work

Jays was an outstanding experience! Quality work and excellent prices. The staff is very friendly and quite knowledgeable; Tate was especially kind. Highly recommend this business for your car needs, especially BMWs. Will definitely do business with again! Thanks!

Very professional...always upfront with the work being done. Honest and have integrity. Rear find sometimes in this industry. I trust these guys!

Jay, Tate, and crew are helpful and professional, they patiently addressed questions we had regarding our vehicle and took time to search for additional parts needed to repair our vehicle. Highly recommend this business!

Hello everyone. I used to work at Jays as a service writer for 2 1/2 years. Why I am no longer there is my own fault but I want to say publicly that Jay and his shop are top notch. I have never seen Techs take repairs so personal to a customers car. They know their stuff and work hard to fix thing correctly. Jay is as helpful a Man to everyone I have seen in a long while. He goes out of his way to go further than most people or shops would. I have no benefit from writing this as I screwed up and was fired but That was my own fault entirely. Jas has to protect his Business and customers from lack luster service by an employee. So if you need repairs etc at want good service, you will get no better.

Jays is a true enthusiast specialty shop. Ive called a few times just to get recommendations on race modifications for my E36 and Jays advice is always good. Theyre quick and communicative while doing work on my car and I trust their judgement when they say maintenance is needed.

God!!! Hes good! Alot better than the dealership!

Unless youre under warranty or just like paying more for services, drive a couple more miles down 221 and go to Jays.I like to talk to the person working on my car - try that at the BMW stealership.Honest, friendly people. Wont find that at a stealership.I see some complaints about pricing and I have to say that I definitely dont understand.ANY EUROPEAN CAR COSTS A LOT TO REPAIR.If you want cheap repairs get a Toyota, Nissan, Hyundai, Honda or any American vehicle.You know, cheaply made with cheap parts is cheap to repair.You have to pay for quality. And quality work, which is what youll get with Jays.Cant speak highly enough about these guys.Ill be taking my 335i there for ANY AND ALL work that needs to be done.And the extras I plan on doing.And I know Ill drive away happy and satisfied.

Jay fixed my old broke back mountain 110,000 07 piece of junk BMW in few minutes after diagnosis w computer and obvious years of experience. His staff was on lunch and the rental car place hung up on me 3 times so he fixed junkerBessy asap. Saved my life!!!I traded it in on a new 5 series and lived happily ever after. Love this shop for BMW.💜🥂🍾🍰

Jay, Scott and their team are some awesome techs and staff they get the job done everytime! Jays a great dude if u need a foreign car fixed he is the man to see. Highly recommend Jays for bmw work he is a guy who genuinely tries to help and gets job done in a timely manner his work and customer service is awesome.

I dont often review businesses, but Im making an exception with this one. I dropped off my 2007 BMW 328i for an oil change after hours yesterday. At 8AM the next morning, I received a text from Jay telling me he noticed I left my car and that it was due for an oil change. Before I had even remembered to call them.I called and discussed the oil change and some other things I wanted them to check. I mentioned a service light that was appearing when the car started. He said yup, they saw that and fixed it. It was just an incorrect date from the last inspection.This is not a special experience. Im not a unique customer. In fact, Ive only had my car at Jays a couple of times. But thats the level of service they provide.

Ive been going to Jays Auto for several years since my BMW is no longer under warranty. They provide excellent service and charge you fairly. When my car is in no shape to drive or would probably break down if I drive it Jay will warn me. I highly recommend his business!

Awesome techs. Awesome staff. Always fair. Will not take my Mercedes anywhere else.

It’s hard to find repair shops you can fully trust but, Jay’s Automotive is without a doubt one of the very best anywhere!I had a problem with my 07 Z4 and the dealership charged me over $450 just to try to diagnose the problem. I said try, they weren’t sure what was actually wrong. They estimated repairs would cost $8,000 for some electrical problems.I am so glad I found Jay’s website because he knew exactly what the problem was in less than 5 minutes and repairs were a fourth of what the dealership quoted.I just recently had my drivers side airbag fault again which Jay had replaced for me 3 years ago and he found one available and with the lifetime warranty he had it replaced in just minutes and all I had to pay was labor which was minimal.If you have a car that needs repair you will never go wrong with Jay’s Automotive!

Relatively new to the Lynchburg area (3 yrs) and have been taking my 1999 Mercedes 300TD to Jays for a little over 1 year. After trying about 6 auto repair shops in the area, Jays is by far the best. Truly appreciate their honesty, quality & timely repairs/maintenance and their fair pricing. Kudos to Jay, Todd, and their staff of excellent repair specialists for winning a loyal customer. They have done an excellent job with replacing the drive shaft, new rotors and brakes, check engine light diagnosis/repair and AC service on my vehicle. They stand behind their work!! Highly recommend Jays Repair Specialists.

I have let Jays Automotive repair my vehicle (Cadillac Escalade ESV) twice. Both times I was elated. The people are professional and very courteous. Each time I delivered the vehicle, they explained in detail the problem and cost. I was also explained why they use the recommended parts. I never felt any pressure or discomfort in their recommendations. The cost of repair including labor were reasonable for the service provided. I highly recommend this auto repair shop.

Jay, Scott and their team did a great job of repairing our 2008 Saab 9-3 Aero last week. Not many Saabs in this part of VA, but their expert team identified and solved a tricky coolant problem well beyond a leaky hose.This is the second major repair on our Saab, and Jays is the first call when something major is amiss with our Saab.Thank you so very much Jay.

Great service, quick, flexible with car drop off options, fair & honest! Repair was less than quoted bc tech was able to not replace all items he thought he would need to initially, so didnt charge me & he was able to return one of the parts to dealer.

The reviews does not justify the service and attention to detail I received while having my car repaired. I told Jay this was my 1st BMW that I owned and he gave me very informative information about my vehicle. He went above and beyond my expectations. Hes not only a certified BMW technician hes a MASTER TECHNICIAN!

Nice guy who genuinely tries to help and gets job done in a timely manner. Highly recommend Jays for bmw work if any kind

I went to Jay for a full pre-purchace inspection of a used Mazda, his team had a good look at it and upon not finding any issues with the car didnt charge me the full $80 but instead the $40 price of a minor inspection because it wasnt a job that required as much work as a normal full inspection. Jay did the job quick and well! Great guy!

Great all around specific BMW but Subarus and others excellent knowledge filled Mechanic these Guys are absolutely the best check Jays out Forest Va off 221

Great service from excellent BMW technicians.

Jays a great dude if u need a foreign car fixed he is the man to see.

Jay and team rescued me when my Toyotas alternator suddenly went bad. They stayed late to repair it and saved me from disaster. Long story, but these guys are the best! Theyre so much more than a car repair place - theyre humanitarians on a mission.

I bought my first BMW with a great fear of repair issues and costs...Jays was recommended by a friend. When Jays saw my car, they knew it! They knew everything about it as they had been servicing it for the previous owner. I have had a couple of issues that would have been major anywhere else. But, Jays is not your typical repair shop. They do exactly what needs to be done and at prices that I have found unimaginable. This car and I will be relocating soon to TN...I just might drive back to VA for any repairs I need. They are that good!

Jays is by far and away the best BMW and foriegn shop in town.

They always seem to know what to do to make my car right.

Ive had multiple problems with my Mini this year and everyone at Jays has helped me tremendously. They are the only mechanics in Lynchburg I trust with my car and I will continue to go to them in the future. I give them a higly reccomendation to anyone!

Jay and his team go above and beyond my expectations. I am a first time BMW owner and I went to Jays for the first time in the past week, he resolved any of the issues I was having and educated me on what to expect and our next steps to take to ensure my vehicle drove at 100 percent. Jay also gave me his cell number featured on his business card and told me to call him if anything went wrong at anytime and to leave a voicemail if he didnt respond and he would try to call me back. I drove through some of the flood in NC due to Hurricane Mathew on Saturday and Sunday and Needless to say I called Jay around 4pm that Sunday due to my car knocking hard and sputtering. He called me back and diagnosed my vehicle with what little information I provided him. He was right and it was just my MAP sensor. So I disconnected my MAP sensor and I will be taking my car in to him today because of his extraordinary services and his knowledge of BMW. Thank you Jay and your team. God bless.

They do excellent work.They are a lifesaver.Theyre very friendly, serviceable, and their prices are excellent.

Best car repair shop in town. Bar none.

Trustworthy people, I dont trust just anyone with my car and these guys are top notch!

Trustworthy and honest local mechanic

Best place in Lynchburg area for auto repairs

Get the job done everytime

Unprofessional and Rude.

Well done job

Fantastic service

AWESOME service!

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