Excellent customer service! I showed up late in the workday to have a tire fixed and they had me in and out very fast. The staff was very helpful and understanding and did a fantastic job. Thank you to their employees for the great job.

Needed my tires rotated and balanced and also ending up getting an alignment as well. All employees were great and they worked very diligently for how busy they were. I was able to sit in the lobby and watch the work being completed on my vehicle. Been going to ricks for a while even for my previous 2 vehicles for tires and the other services they offer.

The air nozzle my brand new tire had something happen to it and my tire was leaking fast. Went in to Ricks and they got it taken care of within two hours, even though they were packed! Alex at the front was incredibly kind and helpful, and ensured I had excellent service. I HIGHLY recommend Ricks!

Alex has the best customer service at this place they get a five star for sure.. Very friendly and very helpful. Highly recommend this location!! Whenever I need help with anything hes always willing to help me!!

We came in to get some rim and tires from these guys and they were very quick. Alex was our sales man and he explain to us and showed us what we were looking for. Will definitely come in again.

Great service at this location! The staff was very friendly and worked in a timely manner. Special thanks to Alex for being so knowledgeable. Awesome experience, every time!!!

Great experience. Needed a flat tire fixed on a Sunday. Went to first place and they wouldn’t fix because they said it had been patched before. Since we wanted to make a good decision and more time on our next purchase of tires we only needed it repaired until we could purchase a new set. Took to Ricks, excellent customer service and promptly took care of us. Called us when ready. Tire repair was free. Our next tire purchase will be from Ricks!!

Best place! Went to discount tire and they were trying to get me to replace all of my tires (which do not need replacing) and continued on to tell me I had to purchase a spare. Drove to ricks and got a patch in no time with wonderful customer service.

They were quick and service was great. Excuse the wheel being dirty it was like that before. Definitely will be coming back for tires in the future.

This shop was excellent, they changed my tires and fixed my flats when i had some in excellent time! thank you very much guys! and also for checking our breaks and shocks and batteries. i appretiate your safety for us and not just getting us out as quickly as you can!

Went in last week to get tires put on my Lancer and didn’t have an appt. They got me in super quick like always. Will always go with them over any other tire shop in town

Very professional, great customer service, competitive pricing, and an overall great experience. Patrick Valdez was great with the communication throughout the process and made sure I had the cowboys football game was on to watch!

Alex was so great to deal with! He took care of what needed to be taken care while also sharing a few laughs!! I recommend Ricks, especially help from Alex to anyone!!! Thank you!!

Last year we bought our third set of tires at Ricks along with the costly roadside/warranty service/policy they offer. While in town today with my elderly mother and two young children I had a low tire so I thought I would have it looked at as we live 30 miles away. They were very busy when I dropped by, but assured me if I returned at 1:30 I had an appointment and they would be able to get me taken care of immediately so we waited over 2 hours for said appointment. When 1:30 came they assured me Id be out the door in 30-40 minutes, which would have been great! However, after sitting there for over an hour my keys remained at the back of a long stack while 2 cars remained in the bay with no work being done, untouched, and unmoved. I had to retrieve my keys to my vehicle since work was being done to no ones without it having even being looked at. I took it down the street to their competitor, Discount Tire, with tired, hungry children and mother in tow where we were taken care of immediately.. Its a shame to purchase a protection plan thats almost impossible to utilize on account of such poor customer service. We will not be purchasing a 4th set of tires from this establishment. We will use Discount Tire. We were not asked why we were leaving. The man at the counter simply said have a nice day. I will be contacting the corporate office for a refund on this policy. If I cant trust you to even look at my car within several hours after being assured an appointment and a time frame after purchasing the expensive plan from you to ensure the service we needed would be provided, how can I trust your honesty in any other sense.

Quick service and friendly and knowledgeable staff. I recommend to anyone looking for tires or service.

Excellent customer service. Alex is awesome and knowledgeable of all the products and services offered.

Alex Pesina assisted me with a tire repair in which Firestone said it couldnt be fixed but Ricks Tire was able to do the job, thanks again Ricks for excellent customer service and satisfaction via Alex.Thanks,David Bosquez

This was one of the most professional tire shops I’ve been to. They were very friendly and made the entire process as easy as possible. I will definitely return and refer anyone that ask here.

Great customer service!! Great atmosphere!! Great prices!!! Thank you Alex P and Ricks Tires

Fast service. Awesome staff. Only place I buy tires

They have amazing employees very kind awesome service and great pricing!

Great service at this location! The staff was very friendly and worked in a timely manner. Special thanks to Daedrion for having us in and out quickly!

Amazing Service!!! Dropping my son off at Tech and got a flat tire! They had us all fixed up in no time! Super friendly staff! Would definitely recommend!

Excellent and fast service. Will recommend

This is the best company To do business with. I’d don’t know what I would have done without y’all help!! Y’all have the best customer service I’ve seen anywhere thank y’all so much!!!!

This location is amazing they always take care of our vehicles in a timely and professional manner. Alex is great he always provides us with the best service and experience. We will not take our vehicles anywhere else.

Great service and a very professional manner. We will definitely go back to them when we need tire service again. Bob Strong

Great and fast service. Appreciate the help from the staff.

Stopped in for a tire repair. Super nice and great customer service. Nice relaxing area while they work on your car too.

Very professional in all manners. Get the job done right the first time with no hassle.

Came in a little after 6 because my car was shaking pretty bad on the highway and I needed the tires checked. I came in and was greeted quickly. Since it was closing time (6:00)I expected them to be upset about me coming in late but they were very helpful and put a new tire on and balanced it right away!

I have a 1979 corvette and ruined a tire. I took it to Ricks at 80th and Slide here in Lubbock. They were great to find me a set of 4, as the set I had on it was from 2004. Great service and friendly atmosphere. Thanks Alex and the crew.

We had a flat and brought it to Ricksand within an hour the tire was fixed.It turned out we ran over a nail.That probably fell out of a garbage pail.They plugged the hole and added air.Because all the tires needed care.Then they didnt charge us, to our surprise!Were glad we met these super nice guys.

Ricks Tire Warehouse on Slide Rd in Lubbock Texas is the place to go !!! Not only is the service great the customer service is amazing they are eager to help you with all of your needs and provide excellent customer service as well so next time you need to get the car serviced this is the #1 Place To Go !!!

They were quick and service was great. Definitely will be coming back for tires in the future !

Upon leaving work, I discovered a flat tire, co-workers changed tire for me and suggested Ricks. Went to Ricks, it was closing time, but a young man said he would take a look even though it was closing. My tire had a huge hole in it. Christian explained to me that they would take a look and try to make repairs. Tire was ruined completely, so getting a new tire. I thought it was so nice and kind of Christian and his workers to take the time to try and help me. Lubbock does have some kind people, Thank you Christian & Staff.

Had great costumer service and they were very efficient! A very good and honest place to go to!

Alex was extremely friendly and professional. They were pretty busy and still had my tire fixed quickly so I could be on my way

If you have any problems with your tire, this is the place to go!! Both times I’ve had issues with a flat, they were able to get fixed almost immediately! They are kind and professional. They’ll answer any questions you may have.

Came in for a flat repair and they were very professional, courteous and fast! Alex was very professional. I will come here again!

The guys at Ricks on slide and 82nd are the best. Great at giving information about my truck, they took less time to fix the problem. Gave me information needed and explained with details. And charge was less than I had paid before at other places.Great team work. A+ to them.Lillie Herrera

I had an unexpected flat tire today. After hearing positive reviews about Ricks, I decided to bring my vehicle. They worked in a timely and professional manner. I will definitely be coming back to do business.

Alex Provided Excellent Service To Me.

Went in today and was helped by a very nice professional gentleman who went over and beyond to help get a new set. He even helped me get a temporary tire inorder to be able to bring the car in.🙂

I always get great service when I go to visit Rick’s! They have a very genuine way of making you feel like your vehicle is their top priority! I strongly recommend the shop on slide for all of my friend’s and family’s vehicle needs!

Alex was very courteous and professional. He took great care of us!

By far the best tire shop in town. Great customer service!

These guys are amazing. I needed a tire put on and all my tires rotated. They were super fast about it, checked my brakes, my battery, my shocks, my tmps sensor and some more stuff. And when I went to pay, they said there was no charge! These guys went above and beyond and did more than I even asked. Ive never been here before, but I wont go anywhere else from now on! They just got a customer for life!

Very professional and great communication! I purchased continental tires. I checked four other businesses and this place had the best deal. My tires didn’t show up on time but Alex got the tires that I wanted in the same day. I offered to let my car stay overnight so he had time to get them but he made sure I got my car back the same day. Definitely recommend going here!

Great quality, amazing service and wonderful people. If I was able to give more than 5 stars I would. Highly recommended

I had a great experience when I went to this location...I got there around 6pm n Pete acknowledged me as soon as I walked in. I waz there to get a rotate and balance. They were busy and Pete said it would take about one hour be for they could get me in. I waited around and started talking to Alex. He was the manager. Be for you know it my truck was done and it was around 730 pm. I will recommend this place to all my friends. Pete and Alex took good care of me. I will be back for my tire needs.

Very nice staff had no problems highly recommended if you want the job done right the first time .!!

Great work and quick to get her done. Definitely will be back

Alex is phenomenal. Thank you for the impeccable service.

Got done and in a timely manner with no issues great place to get in and out without worrying

Thank you Alex for your GREAT service and compassion you have for your customers. You deserve a raise my friend. I would definitely recommend!

Great prices, Great service every time.

I called with my concern before I arrived. I was encouraged yo come on in. I was just about to leave the city and my low pressure light came on. The service was timely and friendly. They treated with excellent customer service and care! Come see them in a pitch or for your routine needs.

We’ve been loyal Discount Tire customers for probably 10 years plus. I got a screw in my tire earlier this week and you could hear the air coming out of it. Unfortunately, I didn’t notice it until after 5PM. I called two different Discount Tire locations and they both told me it would be at least a 2 hour wait to get it fixed, and wanted me to make an appointment to get it fixed. Edgar over at Rick’s Tire fixed the tire and had me on my way in no more than 30 minutes! Y’all have a new customer for life now! You have a wonderful crew Mikey, thanks again for taking care of me!

They were all so nice and helpful. Will continue going to Ricks in the future!

These guys are always great when we come through town they are there and polite and helpful thank you guys for always being there discount tire doesnt compare...keep it up guys

This is hands down one of the best flat tire experiences Ive ever had to deal with. Plenty of room to wait, entertainment provided, I drove in on my spare and had plenty of room in the parking lot to mount the tire (of course they offer that service if you prefer). The facilities were tidy and well equipped to handle multiple customers at once.They even personally drove out to get my tire so I can be on the highway tonight. I wish I had this shop locally. Huge thank you to the Ricks crew for saving my move home.

I was headed to Hobbs NM for a funeral and stopped in Lubbock to spend the night only to wake up to a rear flat tire. First they were the only company in Lubbock to have the right size tire for my Land Rover. Not only did they have they right size but the best price as well. I was behind schedule and had explained to Alex (GM) that it was my dads funeral and the entire staff at Ricks jumped in and was able to get me back on the road within 2 hours start to finish. Its nice to know that there are still compassionate people in this world!! GOD BLESS ALL OF THEM!! Ricks is hands down the best place to go for ANY of your tire needs.

I woke up with a huge nail in my tire. We were able to air it up enough to make it to Ricks. I walked in and they got me taken care of right away. Removed the nail, patched up the tire and sent me on my way! It took no time at all and the customer service was amazing! I would 10/10 recommend Ricks over any other tire store in Lubbock!!!

This is the 4th or 5th set of tires I have purchased from Ricks, and they always give great services and are punctual. I used to go to the other place, but not anymore.

Best service I’ve ever received.I ran over a screw the other day and it was my first time to have tire issues since I’ve been in Lubbock. I had no idea who would be the best place to take it to for a patch job, but Rick’s Tire Warehouse had good reviews and it was close. I offered to pay him for the patch job several times and he declined each time. He was very personable and professional and I would highly recommend!

Alex helped change my tire out and he was awesome!!!!! Would definitely come back here.

Guys did an amazing job, would definitely recommend the service was fast and the employees were friendly and informative! ♥️

By far the best customer service. Mike and Alex always take good care of us here. Whether it’s a flat new tires or brakes they are quick and price is always reasonable. Highly recommended!

Brought a flat tire in to be repaired on a Sunday. They were able to repair it quickly; excellent service!

I arrive today at Ricks location at the corner of 19th. I was meet and greeted by a very professional staff and quickly Jump right my car and fix my tire immediately. Thanks Christian for your help today

I’ve been in here for multiple blown and punctured tires and it’s always been excellent. Comparatively fast service, extremely nice employees, all around good experience. Possibly the best thing is that Rick’s is very transparent about pricing. They tell you what they’ll need to do up front and they don’t hide extra charges.

Back in May, I took my car to get the brakes replaced and have an alignment done. When I received my car back later that day, the steering wheel would have to be turned thirty degrees to the left for my car to drive straight. In addition, when my car was moving it made a horrible screeching sound. The manager reassured me that my car was completely fine, just screeching. To make a long story short, I ended up taking it back TWO. MORE. TIMES. the following two days for them to do the job correctly. After getting my car back for the third time, it was driving straight and no longer screeching. Recently, my car started screeching again. It will not stop until my car stops. Today, I took it to someone else and they informed me that Rick’s put all of my break pads backwards, upside down, literally any way but correct. As a result of that, I need new rotors in the back as well as all new brakes. As someone who never leaves reviews, positive or negative, and tends to give businesses the benefit of the doubt- avoid this place!!

Very fast and efficient with a great knowledge of what he’s talking about I trust Rick with my tires

Big thanks to Alex for helping figure out what was wrong with my brakes. This was my second time here and the customer service was great both times. I have no need to go anywhere else!

Took me in on short notice and quick to two tires and good prices

I had a tire to patch with a slow leak. The staff helped me check in and worked on my car so quickly. Everyone was friendly and polite. I appreciate good service! Thank you!

Extremely professional, courteous and friendly. Took care of my issue quickly and at a fair price. Would highly recommend to everyone needing tires, tire repair, and minor maintenance needs. Great customer experience.

Great fast and friendly service. I will always go back when I need tires.

Great great group of guys they did awesome you can always count on these guys for quick service

Great place. Good service.

Great service very professional will definitely be back!!

Very quick and every one who helped us was very polite. Thank you!!

Great service, very timely, and very well priced!

Very good service....Alex was very professional he listened to what I needed and the shop got it done in a timely manner. My truck drives like new after they put brakes and tires. Very reasonable price I will go back to slide road location for all my auto needs.

Ricks always takes care of me and my tire needs AND it never takes them very long!!!! I am thankful for the continued service from the staff at this location and look forward to future encounters with these great people!!!!

I had a strange sound coming from my left front tire pulled in to Mavis on Slide was greeted and helped rite away they found the problem repaired it and i was on my way within 45 minuets !!!Great people and service will highly recommend to everyone and be a repeat customer!!

I always go there for any services or purchases with my vehicles tires. Amazing staff and services. Fast,efficient and trustworthy.

Top notch service and friendly faces.Stop by here to say hi, even if you dont need any tires.

These guys took care of us for a flat I had very friendly staff, professional and reasonable. Definitely recommend coming here for your tire needs.

Super friendly and informative. They helped get my tire fixed and let me know about other soon-to-be problems that might happen with my truck if I didn’t take care of them. I was very thankful for their service. I totally recommend them.

I want to give a huge thank you to RicksTire and Staff. My tire blew out called roadside only shop open was RICKS. I could of been driving home back to Albuquerque in a spare after visiting my son here in Lubbock.Big thanks to Alex for getting me in the 5 min before closing. ALEX could of easily turned me away. But thank you If y’all read thisBeing a Business Manager for AT&T in Albuquerque NM. I know the value of customer service and going above and beyond RICKS did exactly that appreciate y’all.

Highly recommend. Alex was very profesional and helped me in a timely manner on the same day before my trip back to Florida. He explained everything in detail and was even willing to refer me to other places if they didn’t offer what I needed.

Came to ricks on slide and these guys were awesome and super friendly I felt like family when I walked Thur that door today!!! I would recommend anyone and everyone to these guys...... Not to mention they also have a 90 day program has well if you can’t afford to pay cash up front!! Highly recommend ya come check these guys and they will not let you down!!!

Fixed my flat fast, & took great care of me! Great place!

Great service with a great atmosphere while you wait for the dreaded car maintenance. Low wait time with great turn around time

Rick’s Tire Warehouse is amazing! Mikey is awesome and very helpful. Great tires at great prices and great service!

Great service ! They took amazing care of my girlfriends car ! Super friendly, reliable and honest unlike DISCOUNT TIRE!!!!!! I highly recommend Rick’s off slide or any other location

Man at desk was a little gruff in the beginning but once I explained situation he got me taken care of quickly. They were very busy and the phone was constantly ringing so I didn’t take it personal. Overall it was quick and professional.

Always timely and jobs done right. Thanks Alex for being so attentive to us customes!