I highly recommend this service center. Theyre very welcoming, Ive gotten my motor mounts, sparkplugs, back brakes replaced and all at affordable prices. Theyve given me discounts which Im very grateful for. Thanks for all what youve done for me. Will be back!
Very generous to students. I went in to get my truck inspected expecting a long wait but Johnathan was able to get me in and done in 10 mins and to add to that they did it for free. He said that every once in awhile they’ll do a free service for students because students already have enough to pay for, Not to mention the student discount they give. If you’re a student definitely come here.
I had some car trouble after driving in from Dallas. Gary Service Center was recommended to me and they did not disappoint! They were kind enough to take care of me right away and in a very timely manner. They even told me about some local restaurants to try out! I would recommend them to anyone.
The most honest and upfront guys in the business. Their star ratings dont do them justice. Prices are very good. Work is fast and thorough. I highly recommend.
I am the mom of an out of state Texas Tech student. This service center has went out of their way to provide services for his car and him and not over charge while doing great work. It is truly appreciated by this mom who is so man miles away. Thank you!
Good to know there are still good people out there that will not take advantage of you! My A/C works GREAT!!! Mom is happy, kids are happy what more could we ask for!! Thank you guys!!!
Great service!! Were new to town and they were super quick and friendly! Would highly recommend taking your car here!
When I first dropped my car off I thought I needed a new clutch ( I got it diagnosed at a Nissan dealership) and even off the hop it was going to be $800 cheaper here to get a clutch conversion Here then to go with Nissan. Then they take the time and effort to get a correct diagnosis and it turns out; I only needed a few specialty parts to get it back up and running correctly. Garys took the time to fix it right and even save me a decent amount of money! absolutely recommend!!
Highly recommend. Took my vehicle to them in the morning and had it back that afternoon. Kept me updated about progress. Reasonably priced, excellent service.
Ive liked their business ever since the first time we tried it out and have kept going since! Theyve even gone beyond what is needed and helped me out. I highly recommend this local shop 👌Terris Grandson Ethan
Gary & John provided great and reasonable service! I dropped off my car off when it had started making a loud rattling sound that it had never made before. I stopped by just before close and they had it ready first thing the next morning. They were very transparent and communicated to me that the only issue was a loose heat shield and the repair was covered by the diagnostic cost. Overall, great experience and great people! Definitely recommended them!
I always go to Gary’s for all my car repairs. They are honest and affordable. They will help you in any way to get your car back on the road safely!
These guys especially the owner went above and beyond something you do not see these days in the automotive repair even went as far to call me several days later just to make sure we made it home safely highly highly recommended I will never forget you guys and your hospitality thanks soooooo much!
Took a chance with this place after losing a longtime family mechanic who closed shop and happy I did! I wanted to avoid franchises and big auto places but I’m always hesitant with the issues that often come with small shops. But! Gary’s was everything my last mechanic was and more, and the price beats the big name competition by a huge margin! I had needed a ball joint replacement and was quoted a price less than half that of Christian auto. Gary’s would have just done that work but I asked them to check the steering over - they found just a few critical replacements needing to be done that I opted for. (And I knew the steering was shot - the truck was on rugged mountain roads constantly for three years in CO). I expected the whole normal game to be played with the final call before the work was done - I know I have three easy fixes that any mechanic would notice that could be offered on my truck. But Gary didn’t try to sell me till I was broke on any of those other issues (example, o2 sensor out; easy and profitable fix for a mechanic to upsell on). That alone gives confidence to their work, as it’s so easy to say this or that is an urgent repair to sell more to ignorant customers. Very happy I wasn’t put through the ringer.But what impressed me most was the price and quality - good solid parts used and great work done. I was charged $800 for work (much more than just the joint) that a place like Christian auto would have charged at over 1800.The guys at the shop were friendly and professional, and I was overall very pleased with the whole deal! If I wasn’t moving soon Gary’s would be my go-to for any repairs for years to come. I’ve recommended them to three others so far, but I recommend them to you all as well!
Had my Honda CRV starter fixed here recently. I am happy with the service and their professionalism. The staff was really helpful and courteous. The front desk office lady who helped me with rides to and fro from my house was really awesome and such a sweet person. Would definitely recommend this place:)
Gary and his crew are awesome and super friendly. I was just traveling through and he made sure I got the help I needed and in the most timely fashion since I was trying to get back on the road for my travels.The work that they had to do to help me with my problem was much less involved than anticipated. In turn, Gary very generously gave me a more than smoking deal. I will be forever grateful and always remember his hospitality.
Good place to take your car for repairs. Dependable work at a reasonable price.
Id have been stuck without these guys. They got my car in,repaired it knowledgeably and a fair price with no hidden diagnostic fees.....Business done the right way!
Kind, Helpful, and Efficient Staff. These guys know their stuff
Fast, courteous and dependable service. Accurate diagnosis and reasonable price. I think Ive found my new mechanic.
Have used them for approx. 20 years or so now. Always do quality work on all my vehicles. Gary (owner) is an honest guy. Always works to get your vehicle out as quickly as possible. I highly recommend them.
Gary and his employees are honest and communicative, and they deliver high-quality service. My car is running better than it has in years. Definitely recommend.
This is the most honest auto service center in Lubbock, TX. They do quality work and treat you the way you want to be treated. This is the best place I have found to take my vehicles since being in Lubbock for 20 years. I will not take my vehicles anywhere else. Gary is kind and considerate and treats you right!
I had such a pleasant experience here. They earned a lifelong customer. They were very busy but managed to get my van looked at and fixed in the same day. I was very pleased with how they charged for their services. I highly recommend them!
Thank you Garys Service on 34th Jonathan Manager for calling me back on the problem with the Camaro they found the problem and fixed it with an awesome compensation which I didnt expect . They behaved so Professional theyve been around a long time and know what they are doing . Great trustworthy Honest Mechanics and Staff thank you so much for helping us May God continue to bless this business!! I highly recommend this Car Service to everyone . Sandy Bobby Rogers !!!
Great as always.
Garys team are life savers and extremely helpful. Our daughters car was towed to Garys shop and they were very timely in examining the issue with her car. And, they even called the location we purchased our battery to see if they could get us credit toward a new battery. We now have Garys saved as a contact to help with any issues our daughters car may have in the future. I would highly recommend using them especially since we do not live in Lubbock but our daughter does ... they treated us like family and it gave us a relief to know our daughter has been taken care of since we couldnt be there to help.
I came Here twice.First one, my car didn’t start and I thought it is either the battery or the starter. They changed the battery with a good price.Second time, I came here to do state inspection and do full car inspection because I want to drive to DC without any problems. They did it and only cost me for the state inspection 7$.I drove to DC without a problem. Thanks guys.Fast and honest people. They always give advices.
I just moved to Lubbock and my a/c stopped blowing cold! I did not expect to find a great auto repair shop so quickly, nor one that I KNOW I’d be a returning customer to. Steve and Gary are simply great people! We had a pleasant conversation. I can tell they care about the individual’s needs. I can also tell by their professionalism that they’ve been doing business for decades together. They also fixed my a/c at a very reasonable price! I’ll come back to Gary’s for anything. Thanks guys.
Great job nice guys
Once i used these Guys i never went anywhere else i used to struggle with mechanics managing a car lot but if i take my cars to garys i know things are going to get Done Right For a Fair Price always Nice to go see the guys they are very nice and Patient i will not be going anywhere else any time soon Atte: Chris
Gary came to the rescue when my daughter had car trouble on her way back to school in Lubbock. He was so kind and reassuring and the car was repaired and ready to be picked up in just a couple of days. If I could give Gary Service Center 10 stars I would, Highly recommended!!!!
We are absolutely blessed that we found Garys! The turn around time was awesome, we had no clue what was wrong with our Chevy Tahoe and Garys took the time and figured it out and were so nice the entire time!. Gary even made sure that it was running at its most best! We will always do buissnes here! I highly recommend Garys service!!!
Gary and his staff have been absolutely wonderful to work with. Our son is a freshman at Texas Tech and we live in Dallas, so trying to handle his major car problem from out of town was very stressful. Gary immediately put us at ease, was excellent at communicating, and made us feel like family. He is very helpful, has fair pricing, and stands behind his work! We highly recommend!! Thank you so much for everything!!
I had a broken headlight and brought here for a fix. It turned out the connector was bad and the car was returned within one business day. The service was great. There was a discount for student too. thank you so much!
These guys are true professionals. Gary and Steve communicated effectively and spoke at my level to describe exactly what was wrong with my car. They had clear answers for all of my questions, worked in a timely manner, and had very fair pricing. I can not recommend them enough, this is my new go-to for automotive repair.
I have two boys attending Tech and Gary has been our go to guy for car issues. He is straight forward and is always fair. Will always use him.
Gary and his team gave me phenomenal service, care, and consideration. Gary went above and beyond the call of duty to help me get my vehicle taken care of when I was in a rough situation. I will certainly use them again and recommend anyone need fast, accurate, and high quality service on their vehicle to take it to Gary. Thank you for all your help!
Gary at Garys Service center in Lubbock was amazing. After giving ford a week to fix my car, they said they wouldnt be able to fix it in time for me to leave town. I happened upon Gary who got my VIN number and looked up what parts were in town to fix my radiator hose. He had me pick up the car from ford and come to his shop. Gary knew I was on a tight schedule and had a technician looking at where I knew the leak to be within 2 minutes of me pulling up to his shop. We found the part in town and he had my car fixed later that day for less than half the price it was going to be at ford. Gary is the embodiment of service excellence and he truly cares about his Customers. Everyone that needs their car fixed should find Gary.
I have never had a better auto repair experience. Garys is beyond outstanding. I live out of town and my son is in Lubbock at school. It can be tough when things go wrong with the cars and you cant be there. My son found Garys and had his radiator repaired. Very reasonable price and prompt service. However, I can tell you that Gary himself is a man who stands behind his work. Shortly after our repair, my son was returning to my home and developed some transmission issues. I took it to my mechanic here in San Antonio and he said that the previous mechanic failed to complete all the steps. I called Gary and explained this. He personally drove his wrecker from Lubbock to San Antonio and picked up my sons car and returned to Lubbock to look at it. Turns out it the trouble didnt result from his mechanics, but was just coincidental. Gary still repaired everything and then refused to charge me. I highly recommend Garys to everyone. Especially parents whose kids are there at school. You can trust this shop!
So let me premise by saying that Im very picky about where I take my truck. So when I needed to get it repaired, I saw Garys Service Center had a really high rating and reviews. So I gave it a shot, and Im very happy I came here. They were quick, efficient, and were happy to explain to me what was wrong and what was done. Highly recommend to anyone whos looking for a reliable and trustworthy shop, especially for college students that arent local to Lubbock!
Guy who answered the phone was very rude! put me on hold and hung up!
Amazing service and experience at Garys Service Center. I have an older jeep that needed a new alternator, they gave me an excellent price and had it done very quickly. When my battery went out a few weeks later, they arrived to tow my car within minutes and installed a new battery for free as a previous, loyal customer. Highly recommend this auto shop as a friendly, affordable, and reliable center!
We absolutely would recommend Garys Service Center to anyone looking for an honest and reliable auto repair shop. Gary will shoot you straight and will do an excellent job. We are new to Lubbock and are so glad we found out about this shop!
I love these guys. I have used them a few times and I must say they take care of their people.
Great service and extremely nice people. Vehicle quit 80 miles from Lubbock and was towed to Gary’s. They had us diagnosed, repaired and back on the road in a little over 2 hours. We highly recommend! Thanks so much!
The atmosphere was sooo nice. Gary and his staff were very welcoming. They got the job done in two days. I will be coming back to this shop from now on. They were making sure I was comfortable there. They even offered me rides to places so that i didnt have to sit there all day. Gary and his staff are very polite honest people. My parents thought that was good too. So I will make the 1 hour and half drive to go see him and his crew for my cars needs. The best car doctor i have been to since I moved here.
I went to Garys because my car was having an unknown issue that Pep Boys couldnt fix. They diagnosed my car and got it repaired all within two days. Their prices are fair and even give you a discount if you are a student. Highly recommend this place and will only be going to them from now on when needing servicing in Lubbock.
My daughter took her car to Garys as she was experiencing several issues regarding her battery, brakes and air conditioning. Steve was extremely helpful and honest with us about what needed to be done. With two girls attending in Lubbock, attending college and me being several hours away, its great to know we can count on Steve & Garys Automotive for quality care & trustworthy service! I would highly recommend them!
These guys are AHMAHZING! My family has been bringing their cars here for years and I continue the family tradition! They are fair and will work until your problem is solved! I *ALWAYS* recommend Gary and Steve and the whole pit crew to my friends and family! Thanks for the many years of always being here for me and my family, guys! HERES TO MANY MORE!
Garys is awesome! I was having problems with my tires being out of balance, and they fixed it right away, free of charge! The customer service was great, and Gary was so nice and helpful! I highly recommend their services for anyone in Lubbock looking for good, quality auto service!
Gary rocks. I tried replacing my key cover for my Honda Accord key and messed it up in the process and couldnt start my car. Gary and his crew were so helpful and I will definitely be going back next time I need something for my car. The service is exceptional in person and over the phone. All done in a timely fashion even on a Friday!
Great auto service company! Very nice owner and easy to work with. They do great work!
Garys does quality work always. Theyre honest a will get you and your vehicle going quickly in the job done right
Gary and the great employees of Gary’s Service Center lived up to their company’s motto, “Lubbock’s Most Trustworthy Auto Repair Shop”, the day our Class C RV broke down in Lubbock, TX. Gary and his crew worked tirelessly all day, even when dealing with the unexpected problems of having an oversized vehicle with aftermarket engine modifications in their small shop. They were able to have me road ready by the end of business day. Gary and his shop not only got the job done but they went above and beyond what I expected. Thank you Gary for providing our family with extraordinary customer service, kindness and professionalism.
Came here when I thought one of my windshield wipers was done for, but they fixed it in less than 15 minutes. Also they did it for free since it was such an easy fix!! They easily could’ve tried to charge something but they were nice enough not to! The guys were very nice and didn’t try to upcharge anything. Highly recommend and will definitely come back!
Gary, Steve, and Raymon were very helpful and considerate. They listened to the problem we were having and helped everyway possible. We were stressed and they took it away. Highly recommend.
As a student, I was worried about how much it would cost to fix my car but Garys was very reasonable with their prices and it came out cheaper than every other quote I got. I will definitely recommend Garys and will bring my car back if there is ever another issue.
Great guys to deal with. Honest and reasonably priced
I was new to Lubbock and happen to stumble across Garys. He was able to inspect my car and diagnose a wheel barring that was going bad. Because my car had been in Pennsylvania for 15 years it was very rusty rusty under the body and it took them a lot of effort and work to try and get the barring off. In the end they could not and moved to the knuckle of the bearing. They were super professional about it and did everything in their power to save me time and money. I would strongly recommend anyone to take their car here if they are looking for a good garage!
Gary is honest, friendly, hard working, great & knowledgeable at what he does! I highly recommend his shop to anyone!
Hands down one of the best vehicle repair shops. The coustomer service experience was great. I had lexus repairs and Gary was very patient and knowledgeable. Gary will make things right on vehicle needs. His wife was accommodating by picking me up and dropping me off. I would recommend to anyone. Fair prices.
Wow. I can’t say enough great sentiments about the service and care I received from Gary’s. I am from Tulsa, Oklahoma and my car broke down on a Friday in Lubbock. What a horrible feeling being 8 hours from home and my car breaks down with your child. I called Gary’s first thing on Friday morning and was welcomed with a friendly voice and assurance my vehicle would be looked at immediately. By 10;00am they had diagnosed the problem and by 1:00pm it was fixed. They even offered me transportation to and from my hotel. I am a business owner and I can tell you the care and expertise I received from this auto repair center was second to none. Thank you again Gary for being honest and taking care of me.
Gary did an awesome job on my 2007 Ford Freestar! He even beat the proposed repair by $25.00 which may not sound like very much but to a senior citizen on a fixed income it is HUGE!! Everybody there were very professional and treated me like I was the only customer there! I will always use Garys for any future mechanical needs!! Thanks!
Very fast and trustworthy and can work through the difficult problems to get a job completed on budget. I never fear taking our vehicles here to have it done right the first time without any surprises!
We went in because something was wrong with our power steering. They took the time to figure out what was really wrong with our car and we ended up not need to replace anything. They are honest and thorough, and saved us a lot of money.
Very fair priced and very thorough investigation of the weird issues my older cadillac had. They really dont try to sell you anything you dont need. Service was super quick as well, even without much notice.
I was about to fly out of Lubbock when my car broke down. They towed my car and repaired me even when I left town. They communicated with me through text messages all the time. They fixed it and my friend was able to pick it up. It was so easy to communicate with them even when I was away.
Garys really saved my bacon. I was stuck in an over-heated car at the hospital, with my dad in ICU. AAA got me to Gary, and Gary not only got right on fixing my car, but also got me back to the hospital, *and* came and got me when the car was ready that same afternoon. Thanks again for the excellent service!
NEVER TAKE YOUR CAR TO GARYS AUTOMOTIVE!!!!! let me tell me about my experience with them in the past 24 hrs!!!! Overcharing for service I had my car towed in for brake issues at first they were really nice and respectful, but then when they diagnosed the problem as well as gave me a price. which was extremely over priced for the work that needed to be done! When I asked for an invoice to see what parts it need so I can check around to see where the better deal was. I was told by the owner Gary that they couldnt email, fax, or text it to me. The only option they gave me was to pick it up in person or mail it to me. then when it came time for me to pay them they charged $100 for diagnostic. they charged $50 for the diagnostic and $50 for labor! all they did was take 1 wheel off and on. they were also willing to send an email and a text with the invoice so I could sign and pay for the car but not to look around for a fair price. Then when I went in to go pay they were the rudest people Ive ever met!I truly hate business that feel like that can try and get over on students because a they think were dumb and dont know any better, or they think just because were so far away from home our parents are just goin to pay for it because we have no other options!!!
Gary helped my son out when we are 5.5 hours away. He was polite and his integrity meant a lot. Highly recommend him.
Friendly service. Fair prices. Great place all around.
I usually don’t post reviews but HONESTLY Gary’s Service Center is THE BEST SERVICE CENTER in Lubbock, TX. Gary is FAIR, HONEST and TRULY CARES about his customers. I was a loyal customer at one of the dealership service centers in town for six years until that location tried to gouge me for unecessary repairs. I called Gary and told him about my experience at the dealership and Gary said that he would help me. Gary and his team are the BEST! Not only did Gary comfirm that the dealership was “inventing issues” with my vehicle but Gary also successfully diagnosed the “real issue” and repaired my car right away! GREAT repairs and GREAT customer service are what you will experience at Gary’s Service Center. I can’t recommend Gary enough! Gary’s Service Center is NOW my go to place for ALL of my car repairs. Thanks Gary for ALL that you do. 😁
Always great service here...great place to take your vehicle...
I have been to Garys Service Center multiple times and have never had a bad experience with this shop. They perform exceptional work and are very up front and honest with the quotes they give you. They are the only shop in Lubbock I go to and I suggest everyone to do the same!
Great Service !Very timely Service!!! Friendly and knowledgeable staff!
Best experience Ive had anywhere. Gary was extremely helpful and honest. They did a great job getting my older vehicle back on the road.
My Daughter who lives in New Mexico was in Lubbock, TX for the day and her car wouldn’t start. It turned out to be the starter but needless to say I am in Florida so I wasn’t of much help. So she was towed to Gary’s Service Center and they took great care of her and the car.. The was problems also with the radiator, which they also fixed. This will be the new repair show for my daughter’s car even when she live an hour and half away. Customer for Life!!!!
Most dependable and honest shop in Lubbock tx Gary and his staff are awesome and reliable.
Gary and his crew rock! They took really great care of me. They fixed my car and also double checked a few things and noticed other problems that would need to fixed and took the time to inform me and fixed it as well. Thanks guys!
They did an oil change and a AAA Trip Check for $39.99. I needed a real trip check since I was heading Dallas and I faced several serious problems which had not checked. So it is better just call it oil change, not more!
Gary always helps out even on short notice and will always give you his honest opinion on whats best for your and and financially.
Had the clutch changed on a family car. They did a great job and were fair in their pricing. Would recommend them as a place to take your car to in Lubbock.
Very quick and efficient. Got the job done
Best repair shot in town. Wouldnt take my vehicles anywhere else. Entire family uses Gary!!!
Garys went above and beyond to get our car running. After replacing several parts and sensors ourselves trying to figure out the problem causing it to die or not start we decided to take it to Garys and see if they could figure it out. They told us it was the ECM and replaced it at a good price and had it back to us that week, unfortunately a day after picking up our car it continued to have the same issue. We called Garys and they came to pick us up and tow our car back to the shop they figured out it was the fuel pump and wiring causing the ECM to go out. After replacing the ECM a second time and the fuel pump they called us the next morning to pick our car up, they even came out to get us. When getting the keys we expected to be charged for at least the fuel pump and towing and were told we wouldnt be charged for anything more than what we had already paid the first time. Thanks to them our car has been running like a brand new car. They were so kind and professional and never tried to sell us anything we didnt need I wouldnt take my cars anywhere else.
Went above and beyond to help me with my car and put their own money into helping and didnt charge for things that they couldve such as towing the car
The best shops are the ones where the owner actually works too. Highly helpful and personable.
Got a new engine installed in my truck running like a champ great service friendly staff highly recommend Garys Service Center!
This auto shop is great. Great staff and very professional.
If are looking for HONESTY AND HARD WORKERS, then you need to go to Garys service center for all your automotive needs!!!!
We are a AAA member. They referred us to Grays Service Center. We are from Phoenix,AZ coming back from Orlando, FL. And broke down . We walk in worry about how long it will take. Gray took are car in ahead of everyone else told us there was warenty with Chevy Malibu. That it was ok to drive it to Albuquerqyttsue NM to a dealer near our. Destination he a very honest man . Thank you Gray for you time and making a long trip a wonderful one
The guys at Gary`s arranged to have my daughters car towed to their shop, diagnosed the problem and fixed the car . My daughter is a student at Texas Tech and I live over 500 miles away, so I was exceedingly pleased that they were honest and didn`t try to take advantage of the situation . Thanks for the honest service .Dave Hawkins
Really cool, honesty, people, really friendly and fair for all the work they do!
These guys did right by me for sure. I brought in my truck thinking that it was having ball joint problems after getting it diagnosed at another shop (an expensive repair). GSC were able to diagnose it as something else and actually fixed the problem for free when they couldve screwed me over and I never would have known.Im coming back to Garys for sure next time I need a major repair
Quick, easy battery replacement. Super friendly & excellent customer service!
They went above and beyond to take care of me. Gary and his staff are truly top notch!!
I have used GSC ever since I came home from overseas in 2005. I have had everything from 3/4 ton pickups to my foreign fuel sippers serviced there and they have always been top notch. I was driving a Pontiac Firebird with a six speed standard transmission when the clutch went out. I was stranded in the middle of a busy intersection and all it took was one phone call to Gary and the next thing I know my car was loaded on a flat bed trailer and was repaired and ready the next morning.I have also been to several events in the community and noticed that they were sponsoring an event or being involved in some way. I love the fact that I can support a local business who gives back to the community.Thank you all at GSC. Go Raiders!!!
These people will definitely screw you over, even diagnose wrong problem and not give you money back, worst service.recommend you too go to another shop... YOU HAVE BEEN WARNED!!!!!
This guy is no good i took my lincoln town car there 3 time this shop said it was my fuel pump bought that new so paid them to do that didnt work took it back they said my fuel pressure was too low was not that took it to ramon and son guy found a air leak drove good since now you get burned by the same flame you are to blam why i say that is took my old school here to get the timing set they did not set it had my car all day for that the only thing they did was loose the timing nut and left it and call me to pick my car up will not come here never again theses guys get over i see on the reviews they try to defend the porpoises of their work and the owner which is gary hes never their so theses guy do what ever most for the crosseyed guy rude