Sinclairs personnel are always so polite and courteous to us. Do not leave anything dirty and go the extra mile to ensure our needs have been taken care of. Highly recommend their services.Jerry Howard

Sinclair Plumbing is the only company I will call in Lubbock. They are very professional and they do a great job every time. There is not a long wait to set up an appointment.They are always on time. They have a great system in notifying you that their technician is on their way to your house. They text a picture of the technician so you recognize the person when they arrive. There prices are very reasonable. I would definitely recommend them to anyone! If you are in need of their service ask for Daniel. He will send out the best technician he has available or he will come out himself. He is the best!

Sinclair was the only plumber I checked with that could give me the same day service. They were early to the appointment and completed the work in much less less time than I expected. They did a great job for a very fair fee & they did it fast!

I recently came home on a Saturday afternoon to my AC unit not cooling. After checking a few things, I call another AC company. Once they had checked the system, they told me my compressor was shot. They recommended I replace the entire unit at a cost of $10 - $12k. Having time to think about things I decided to get a second opinion and called Sinclair. They were very professional, sending a pic of the tech which would be doing the service work and communicating the process. The tech arrived on time, was very professional and even wore shoe covers while inside. Once he had assessed the unit he too told me the compressor was shot. He then provided three options ranging from just over $2k to just over 4k. He took the time to explain each option and their benefits as well as the warranty included with each. Choosing to go with the $4k option, the tech then told me they would have to find a unit and have it shipped. He explained this could take some time, but they would do their best to get it here asap. He also explained they would waive their service fee due to the purchase. By the end of the day I received a call from the office personnel letting me know they had located a unit and would have it in their warehouse by 8:30 the next morning and could schedule their team to be at my home by 9am. The installers where on time and got to work quickly, even though it was raining. Both men were polite and explained everything and by noon I had AC running in the house again. Sinclair did exactly what they said, their people are beyond professional and their communication is amazing. I will only use Sinclair for my service needs in the future. Thank you!

We REALLY appreciate the phone call and text, along with the name and picture of the technician, that was on his way. When he showed up, he was very knowledgeable and was able to get our unit fixed in a timely manner. He let us know what he recommended and gave us a price quote before he did anything so we weren’t surprised at the end. We were extremely pleased, once again, with the service that we received from Sinclair!

Just when I was to give up believing in the goodness of Humanity, here comes Sinclair Heating, Cooling & Plumbing, Inc. to save the day! I had had a prior quote for work to be done to repair my A/C unit and after calling about 7 other service companies to get a second opinion, I was able to not only get on the schedule to be visited right away, but the tech was fast, friendly and willing to go the extra mile! Thanks to Kohl A. I am sold on the quality service Sinclair provides. I will use them on my next service call! Thank you!!!

Great job! Called today, showed up today! Very professional and courteous. Job done quickly and as promised. Good price, great service and overall great job! Definitely recommend!!

First time customer, Our technician was super nice and gave me a few extra tips to help keep the house cooler. Will definitely call them next time I have any kind of issues.

We were very impressed with their service. The crew members were very knowledgeable, professional and friendly. They are very reasonable in terms of pricing as compered to others.

Dillon and Zack were professional, courteous and helpful. They checked the toilets for backup and installed new hardware on one commode. Everythings working fine now. Not entirely satisfied with office rescheduling of preferred customer account due to an upcoming trip or rating would have been higher.Update-Moments after posting this review, I received a call from Daniel with Sinclair. He was very committed to resolving the issue and we both agreed that it was probably a communication issue. I am extremely satisfied with the promptness of his call and his desire to ensure customer satisfaction. I am changing my rating to 5 stars.

My refrigerator water inlet valve had been leaking for longer than I would like to admit before I caught it. When I called Sinclair, they were so polite and professional and had a plumber out that afternoon. Jason got the job done quickly and efficiently. I will definitely be using them for all of my plumbing needs in the future!

Kohl was absolutely courteous and professional! He did a great job with a wonderful attitude. Linda was super nice on the phone and very knowledgeable. I will definitely use Sinclair for all future HVAC needs.

We have received excellent service from Sinclair twice now. Mr. Cory Rowden and Mr. Jonathan Cooper are wonderful! On both occasions our air conditioner was repaired in a timely manner and the professionals were very courteous to both myself and my husband. We highly recommend Sinclair!

They were able to come out rather quickly and solved the problem that same day. We have used them several times and havent been disappointed. Thank you!

I called Sinclair on Friday. They were at my home exactly when they said they would be there on Monday. Colton was an outstanding and professional tech, not to mention friendly and personable. I had asked Sinclair for a routine servicing (I have two units.) While checking everything out, Colton spotted a part he recommended I replace. Cost was minimal. Saved me money in the long run. He had me fixed up in no time. AC is blowing COLD. And this makes my wife very happy. :))

Kohl and Johnathan were Awesome answered all the questions we had and got our unit running quickly as possible.

Our a/c unit stopped cooling. We called on Friday evening and they were at our home 1st thing Monday morning. Colton, our friendly technician explained everything to me so I could understand what I needed to know. Looked at the unit and got it fixed. My home is cooling and we are very pleased with the service!

Kohl was very professional and very helpful. The communication was great and I would recommend Sinclair.

Our technician, Ron was phenomenal. He was professional, knowledgeable and friendly. He took great care of us and had our AC running perfectly, faster than ever expected after we waiting on a different company for more than two weeks. We are now Sinclair users for life.

Our heater was not working. When I called, the receptionist was friendly and helpful. She setup and appointment and said we would get a call when they were in the way. The man that called was very nice and professional. The technicians that arrived were very knowledgeable, courteous and efficient. They had to get a part to complete the repair. Each person knew their job, did it well and with kindness. The final bi was exactly what was quoted to me. I would highly recommend this business!

They were very responsive to my needs and communicated quickly. I was given a picture of my repairman and his arrival information to ensure security and ease. I appreciate the length they go through to cover all my needs. I, strongly, recommend their services. They have my thanks and trust.

I had them come do an estimate for a new sewer line ( main line)... They sent me a text to let me know who was coming and a picture of him!!! He was professional and quick with his work. Thanks Sinclair!! I will be doing business with you in the future!!

Mike Morin was very thorough in his work and very personable. He went above and beyond to get my unit in good shape. I recommend him very highly.

I recommend Sinclair 100%. We had them install a new HVAC system and we could not be any happier. Our sales representative Mike knows the products and answered all of our questions. The team that did the installation was very professional. They knew their business and had the entire system installed in one day. They cleaned up their mess and left our home the way they found it. All of the gentlemen were very courteous and professional.We received three bids for this project and while Sinclair was not the least expensive they were willing to work with us to make the purchase decision easy. Great company to work with. I highly recommend them for new equipment and service.

I was blessed today with great professional Gentlemen by the name Adolfo and his Partner who I didn’t catch his name but were able to turn on water heater without any problems and give me tips . Did not have to wait longer than the time travel they did from Lubbock to Plainview thank you from the bottom of my heart for your service.

Very prompt and efficient. He went out of his way to explain everything that was done and things we needed to watch. He also gave me things to do to extend the life of my AC. Will definitely use Sinclair again!

Got the AC back up and running well. Very professional and always have done a great job whenever I have used them. Will continue to do so in the future.

Our water inlet valves in the wall to the washing machine had slow leaks. They were 45 years old and soldered to the cooper water lines. My husband could not simply unscrew them and replace. Sinclair was called. They arrived at scheduled time, wearing masks at all times. Sinclair sent a picture of the service man for our security, previous to the employee coming. The service men were friendly, knowledgeable and informed us of the reasonable price before doing the repairs. We now have new valves which are not soldered, but have screw on connectors to the cooper pipes, so future problems can be avoided. I highly recommend Sinclair for heat, A/C and plumbing work.

Quick service. Very nice technician. thanks

Jake installed a new valve for my tub and a new toilet for me. He was very courteous and polite. Took his time explaining everything to make sure I understand that and was very friendly with my cat. Will use for any future plumbing. The possum and black widow spider I’m so grateful he got rid of. He is amazing Sinclair.

Sinclair was professional, fast and efficient. Will definitely recommend and use again.

Very impressed with this company. The guys that came over today were extremely friendly and professional. Knocked out the clog no problem! Fast and courteous, I will HIGHLY recommend Sinclair to anyone!

Mike was very diligent in getting us an accurate quote. He was courteous and knowledgeable. He identified right away that our A/C unit was too small for the space it was supposed to condition. He took a bit longer on finalizing our quote but I think he was trying to be thorough. In the end we decided to go with a different company. His quote was on par with the other contractors we spoke with and the warranty Sinclair offered was better than the others but in the end the other company was better suited to handle our specific problem. Side note: I would go with Sinclair over Earls - hands down. Earls A/C department is worse than Mos Eisley. Avoid if at all possible!!! Go with Sinclair!

Great customer service and very informative throughout the visit. If I could give 10 stars I would!

They were fair and quick. They were honest and hard working, technician Ron was amazing and walked us through every step. We are so glad we used them for the new unit we had to have.

Was told to expect plumber around mid-morning. Got a call that he was on his way around 2pm. I wasn’t in a rush! Quality of the work and price is what I care about and they did a great job!

They always do good job and are professional.This time service was done on Friday when only our billing employees are in. One negative is that service techs did not let billing dept know when complete so that they could lock the front door.

Checked A/C. Everything was good!! When he was finished

I found the AC service tech polite, friendly and knowledgeable.Diagnosed quickly and resolved the issue.

Saved me from a very hot night by helping me late in the evening after I got home from work.

Plumbing! Jake & Zack are amazing! They came & were very very professional & let me know exactly what was going on & were very responsible. They even cleaned up my bathtub when they didn’t even make the mess. I’m very thankful & would highly recommend them both.

A great big ‘thank you’ to Jake and Zach for the excellent job they did in installing 3 new toilets and 2 faucets in our bathroom.They were both very polite and so personable!We are very pleased in their work!We will definitely use Sinclair again.

Dillon was such a professional and went out of his way to help my elderly mother. A storm was coming in and she would have been without the use of her bathroom or sinks. I explained that to Dillon over the phone since I live out of town. Even though it was below freezing outside he spent several hours on the roof trying to unclog a drainage for her. He was originally suppose to come back once it was warmer, but he on his own started to work on repairing whatever was needed. He called me and kept me informed. Once we figured out that the City needed to be involved.... he called them and then followed up with me to let me know once it was all repaired. I cannot thank Dillon enough for the care and the extra attention he gave my mother. Thank you for not making it just a job but caring for people.Appreciatively,Kui Sun

Ron came over and replaced our blower motor and cleaned out our compressor. Great service!

Fast, prompt, friendly service. Quickly diagnosed and fixed. Checked the warranty (without me knowing to ask) and the part was covered. Darin was great and personable. Highly recommended!

Have been a Sinclair customer for about 20 years and have never had a bad experience. Always polite, courteous and professional .They all perform a excellent job from the office people to those in the field. Would highly recommend.

Great service. Our serviceman was very friendly and knowledgeable.

Andrew Norris and Joseph Carrillo where very professional and got the job done ✅. I would definitely recommend Sinclair to anyone if they have and issues for their home. They had came and installed a new unit and 2 other gentleman name I did not get helped. They where on time and very respectful answered all my question I had on the new unit me and my husband where very satisfied I like that they text you and send you a picture to let you you know who will be coming and who to expect. I also love no services fee and the 10 year labor part warranty. Thank you Sinclair for your awesome employees and service.

Outstanding service, Kyle is very knowledgeable and helpful during his visit. We will always call on Sinclair for HVAC needs!

Jake and helper were honest and professional. Jake initially tried to tighten plumbing to see if it would fix the leak. Ended up needing to replace a couple of valves. I have used Sinclair for an industrial heater for our shop and have had no issues with equipment, install, or service. Highly recommend and will use again.

Called Sinclair 9am on a Sunday when Lubbock was in a deep freeze. 6 degrees, wind chill minus 16 and snowing!! Our heater was not working and the weather was only going to get worse. They sent technician KD out. He arrived quickly. Was very knowledgeable and professional. Wore little booties over shoes when entering house (was snowing out). KD was able to diagnose and repair issue. Very grateful for Sinclair and their quick response. Recommended this business for sure.

Great service and excellent cost and timely service call.

I couldn’t be more impressed. Two separate calls, one for HVAC and one for plumbing, came at the same time to provide a quote and fixed issues on the spot. Outstanding service.

Very accurate and very professional.

They are very professional and friendly and on timeThey fix the Drain very fast....I will call back to Sinclair if we ever need Them..

Darin was timely, friendly and helpful. I appreciate the twice a year maintenance program Sinclair offers.

Our problem was a plumbing issue. The service technicians were through, informative and courteous. The service manager, David Valdez went above and beyond duty to solve our problem. Sinclair is now the only company we will call for the services they cover. Thank you, Sinclair!

Please let my technician know that his kindness and professionalism is 5 star!!

Amazing service as always. Highly recommend. Thorough and explains everything. I would trust with all future work.

The two employees that came are very professional and help me with my problem and a reasonable solution.

Professional, clean and worked fast. Very customer oriented.

Even tho it was after hours, Jake was courteous and showed up when I was told he would be here.He had the necessary part to complete the plumbing repair . . . which definitely beat waiting from Fri AM—Mon AM for service, which is what I initially was told was the best Sinclair could do.He got my shower turned off, installed a new valve, and waited for me to test it out.The prior faucet was installed by a different Sinclair technician just 3 months ago. There is no way that valve should have gone bad, but Jake very ably corrected somebody else’s work.Sinclair has always cared about their customers. They have always done the job right, and we have used their services for years and years because of this.I was a little dismayed this morning to find that they could not send anyone for 3 —4 days.Jake kept our business for them tonight by coming out here, even tho he wasn’t on call.If I had needed to call a different plumbing co to get my shower turned off tonight, I would have switched all my business.Thx Jake!

Ron Brown was very professional and friendly. He worked quickly and efficiently and was very thorough. I really appreciated him getting my heater fixed and answering all of my questions.

Had a relatively serious heating/AC unit malfunction (non-emergency) that was beyond my skill to deal with. Sinclair (Drew was our technician) was at our home within 24 hours, figured out exactly what was going on, went the extra mile to correct the issues properly, did the job in a timely fashion with a professional attitude, and were very reasonable on the cost. I highly recommend this company to anyone with heating, cooling or plumbing needs!

They have really worked hard to make sure I was satisfied.

Atmos recommended I have a plumber check out my fireplace when I had a fuel smell in my home on a Friday afternoon and a low carbon monoxide level. Sinclair sent two plumbers out within an hour and checked everything out thoroughly. Both Atmos and Sinclair couldn’t have been more professional and caring. They recommended a chimney sweep who fixed me up same afternoon. Snowed in all weekend but with my gas fireplace and neW carbon monoxide detector. Thanks all.

The guys came to run the line for my plumbing due to my toilet backing up. Price was at least $60 more than I’ve ever paid before. The place I normally call couldn’t come out today. They only ran the line to my toilet and told me there was hair in my tub drain, said it would be and additional $75 to run that too. Evidently if you are a member it’s only $140 something, still more than Joe Rushing. Also of course there is no warranty, they said because I had roots in the line, which is strange because the line was just replaced. So $175 later and only half the problem is fixed. I’ve never had a plumber only run the exact line that was stopped up when it’s connected to the shower line.

Amazing, amazing, amazing❣️ In the middle of a hot summer day.....salesman Mike Morin came to my rental property and gave me an estimate for 2 new units. Here’s where it gets good.....I had Bruce Thorton Heating and Cooling out a few days before and a super nice guy added a little Freon and quotedme a price for a new unit. My unit was 23 yrs old and I assumed that was accurate information about needing a new unit. My husband however was telling the repairman what he thought was wrong with the unit. I start comparison shopping for a new unit and Sinclair’s Mike Morin walks into my world and tells me my husband was right. Mike stepped out of the salesman role and became my repairman. One hour later and there was air after two days of sweltering heat. The cost was $350 vs $6000. A bandage that allows me time to get ready to spend $6000. Thank you Sinclair AND thank you Mike❣️

I’ve used Sinclair for years and have always been pleased with the service.

Jason Miller and his partner were professional and gave excellent service after hours when my toilet backed up and flooded my bathroom and bedroom. I thank the Lord for them! I highly recommend!!

Technician Adolfo and helper cleared and Jet cleaned kitchen sink drain line

Very professional ... installed Reme UV kits in all units ... very clean professional job

Excellent service. We had our plumbing worked on and each time we recieved quality service beyond our expectations. Jason Miller is the Plumbing Tech that performed our plumbing needs and we will always request him. So happy as a customer to receive skilled and quality service.

Very expert and timely response! I learned from them to make a good choice, and found their prices competitive. We went with another firm with whom we have a warranty, however their approach was both professional and helpful. We will use them for our next purchases and maintenance.

Quarterly filter check of 5 filters. Filters replaced. 1 register was having condensation issues. Issue was fixed.

Very timely and friendly service. Installed a new hot water heater very professionally.

Sinclair is a great option for your home. I have had a couple of companies come and just try to sell me things without doing their homework. Sinclair shot strait with me and did not try to oversell. When the service technician came by he fixed our cooling issue, detailed what MIGHT need to be done in the future and gave me things to watch out for. They wanted to let me know now so I could start preparing for it financially if something major goes wrong. Timely, and a fair price point (no service charges just to come and talk to you) our issues were taking care of within the hour of them arriving. Thanks!!!

Mike Morin, service tech, went above and beyond to help keep me cool during our first heatwave of spring. Working in an estimate during a busy week, giving my existing system a boost to give me some relief from the unexpected temperatures, and getting the install scheduled later that week was phenomenal! The install crew (Joshua Austin and Luis Hernandez) were courteous, friendly and hardworking. They worked in a very tight spot throughout the day in stifling attic temperatures and never lost their smiles. They were back today to tweak the pressures and make sure the system was cooling properly and promised a final check tomorrow. All three made a lasting impression with their courteous, professional service. I highly recommend Mike, Josh, Luis and the Sinclair team.

I called in and within an hour I had a text letting me know who the technician was that was on his way. Very professional and personal. I highly recommend Sinclair!

I was given an price for the service. But explained what was going to be done and why. He had me check out his handy work. WOW!!!

I always call Sinclair. They have have always been reliable and do good work. Their people are courteous and take the time to explain what they have done. Their pricing is reasonable.

Jake and Zach killed it and knocked out the plumbing in the backyard in no time. Great Service

Replumbed house. Jason did a great job.

They’ll take care of you! We had a new unit installed last year - that was done fast and they took care not to damage anything and do it right. This year, my unit developed a leak (no fault of Sinclair’s). They came out Monday morning, and had it fixed and recharged in less than an hour. Cory was very professional and super nice. If you are going to lay down your hard earned cash for a unit, I recommend you go with Sinclair!

Always very professional workers doing high quality work.

This is the best Heating, Cooling & Plumbing, company in Lubbock. we just had them out Friday for a few plumbing items and what a fantastic job they done. The fellows that were here are all so professional and very friendly and courteous.If you want good service and a job done right, please give them a call. dont just get any second hand company to do a job. get the best and you know it will be done to perfection.Blessings to all that need a good company like Sinclair.

I am very pleased with the politeness of the salesman and technicians.They were very thorough in all that they did. I was so happy with their text, with a picture of employees, that would be coming to my home and how punctual they were. I highly recommend Sinclair to anyone.

Cory was outstanding. He arrived when scheduled, found the problem, and got it repaired the same day.I only use Sinclair for my HVAC needs an have done so for close to 20 years.I have always gotten exceptional service in a timely and professional manner. I guess I should add at a reasonable price.

Mario Silva was a dream! Our hot water went out and it was not a cheap fix and we dreaded it but when walking through the process, Mario took a knee and got on eye level to explain everything. He developed a trusting resource from the start by being our advocate with warranty research and conveyed empathy towards our situation. Thank you Sinclair for sending Mario...I’m sure you have other qualified technicians but Mario had the technical and personal skill set we needed this time.

They cleaned up after them selves well and did a great job.

The young man was very professional, very courteous And went over and beyond to do everything that needed to be done.

Drew the gentleman that came to look at unit was very professional and nice. Very patient and just an all around nice guy. He knew what he was doing and finished very quickly and had my a/c running cool air in no time. Thanks Drew!!!DinaAAA TECH STORAGE

Sinclair is a great business run by a great group of people. Josh and Zack were efficient and a pleasure to work with in getting our repairs completed. Thank you for another great job!

Our heater went out on a cold day, I called to set up an appointment and they were able to show up that same day!! The technician wore a mask and and had our heater fixed!

Was quick and easy! They had a plumber come out check all of our drains we had issues with and the process was fast! Gave some information on how to up keep and prevent further issues in The future and explained what was done! Thank you! We appreciate you guys coming out! -Wade Gordon Hair Academy

We have been working with Sinclair for two decades. We stay with them for a variety of reasons. Questions are answered honestly and without embellishment and the work is done exceptionally. We appreciate the owners and their employees!! Jake and Zack were great!

Jason fixes my ice maker in record time! Awesome service, professional and efficient! I highly recommend them!

Both gentlemen were professional and easy to talk to. They were very knowledgeable and careful to explain everything to me so that I could understand. Very pleasant experience!

Very professional on point Dillon was awesome

My water heater was not heating on a Friday evening. I googled water heater repair in Lubbock, Tx and Sinclair Heating and Plumbing came up. I used their website to request service. The next morning David fro Sinclair called me. He gave me a few tips to repair it myself and offered to send out a person to look at it if I wanted.I took his advice and the water heater is working fine and cost me $11.00 to do it myself. He was more than willing to help me over the phone or send someone without pressuring me, no hard sale technique. A true servant business.