We thought we were in for a long wait to be towed home on a Saturday night, but US Towing and Recovery showed up in no time with prompt and courteous service. Nick was friendly, professional and did an excellent job towing us out of a tight spot and dropping our car off in our driveway. Our horrible evening was made better by the service of Nick and US Towing. Five Stars for excellent service and a friendly face.
I spoke with the owner about my vehicle (SL500 Mercedes) being towed. It was one of the best business experiences I have ever had. It is hard to find business owners with the people skills displayed by Saji. I would gladly recommend their service to anyone. Thank you for your professionalism and I pray God continues to shower you and yours with blessing.Tim
Danny was great. He went out of his way to pick us up and tow our vehicle to Bowling Green an hour away when a lot of other tow truck drivers turned down the job. He kept us laughing the whole way which kept my daughter’s spirits up and made her feel better about her car having broken down. He made what could have been a negative experience, a trip of positivity. If we ever have car trouble again in the Louisville area, Danny would be the first person we would call.
Great tow service!! Very polite, on time and had multiple units moved quickly at a low price. MillerTime Truck and Trailer wants to thank you for your business! We will be using yall in the future!!
Adam is the best!! He talked me through everything and gave me some more knowledge about cars. I don’t know anything about cars🤣 but he explained everything to me amazing and helped me with some advices and places to go. Not my first time with US tow and recovery and won’t be my last!! I love them!!
They were great they came on time and was very polite and personable. Definitely will be calling them back when needed.
Danny Danny Danny...Let me first start off by saying Best Customer Service Ever!!! My car wouldnt start this morning and I decided to get a ride to work so that I wouldnt be late due to past experiences of waiting forever for a tow truck to arrive. So after work this evening I decided to call State Farm Roadside Assistance to have my car towed to a shop. Well little did I know that I would only have to wait less than 20 mins for a truck to arrive and I was so happy. Being a female I was a bit nervous about it being dark outside and having to get towed to my mechanic. Well that all changed once I met Danny. Danny was so pleasant and very professional. His temperament and vibes made me feel at ease. I was under stress of course my car and then worrying about if I will feel safe but, all that was over when Danny came. He asked what was wrong with my vehicle and once I told him he made sure that he didnt just take it to the shop he checked the battery and come to find out it just needed a jump. I was very happy to find that out and Danny gave me his business card and ended on a very positive and professional note!! If I ever need Towing service again he will be the 1st person that I call! Note to State Farm these are the type of professionals you need to keep your contracts with.
You would think getting a tow is easy.I called others and they would be two hours or charged triple .These people charged a very fair rate and was timely .Donnie helped me and he was quick and more than helpful and polite ! You guys have a good tow person with Donnie ! Will call again if I ever need another tow in my future .Highly recommend! Thank you again!!!
The driver Sfyan Mohammed was very kind and knowledgeable. As he lifted my vehicle he showed me what was broken and damaged. He even took the pictures for me. Its challenging these days to find good service. Im grateful to have had my morning blessed by his kindness as people dont have to be kind. My vehicle also made it to mechanic safely and in a swift timely manner. May God continues to bless him and his business 🙏
Would let me finnish taking parts off car went there 3 time after loading tool up 3 ti.es turned .e down said owner wasnt there come back tomorrow 3rd time told .e car was gone 2 weeks before it was wrecked I put 3200.00 in up grades an parts on car
Danny was the best!!!! My car would not start. I called my roadside service for a jump. The technician they sent could not get my car started. He said there was nothing wrong with my battery and thought it might be my starter. He recommended that I call back my roadside service and request a tow. They sent Danny from US Towing. He was very professional and knowledgeable. I explained what happened and how the previous technician said it might be my starter. Danny jumped in my car, straightened out my wheels (from where I had them turned from pulling into the parking space), pumped my brakes 3 times and my car started right up. I was amazed. He said it was something to do with an anti-theft setting and all he did was reset it. Whatever it was, he saved me a tow and possibly another bill with a mechanic. I would recommend Danny and US Towing to anyone needing assistance. THANK YOU DANNY!!!!!!
They were fantastic. They towed my car, put it right where is needed to be. They definitely know their business! Fantastic, I will recommend to everyone that I know.
Saji is the best! He knew exactly what was wrong with my car. It was my alarm system, and he knew how to fix it quick. He was very nice and polite! Would recommend this towing company to everyone! Thank you, Saji!
They are the absolute best!! So professional, it’s already stressful enough having car issues but they are really kind and very helpful. Hopefully I don’t ever need tow service again, but if I do it will definitely be US towing and recovery.
Receptionist answered the phone and yelled at me after I asked why the tow truck hadn’t arrived yet. He asked me if I wanted his driver to “die” getting my car. I said no, I just wanted communication because I had been waiting for 30 minutes and no one had told me they would not be coming. He also told my mom “I have no service for you, lady” when she called to figure out the situation, and then hung up on her. Incredibly rude even at the beginning of the phone call when he did not even know what I was calling for.
My experience with Danny was awesome, he was on point and on time. He helped me a great deal and I appreciate him as well as you all for having great employees. Danny your awesome and thank you for helping me with my Chrysler Pt Cruiser.
What a great group of people to deal with! Fair priced, prompt and wont try to screw you! Want a great company to tow your ride, call these guys! They will take care of you, and always remember to tip your tow operator!
Danny was amazing. I have had him help me a couple of times. I will not call anyone else. There is no one better to call when you need help! Make sure to ask for Danny!!!
Super fast, courteous and competent.
Some of the fastest service I’ve every seen with Towing. Pulled right up, hooked the car up and boom boom took it to the repair shop I asked for. Truly enjoyed the service. Very thankful for Danny.
Danny with US Towing was by far the friendliest and most professional roadside assistant I’ve ever met! Highly recommend! This Fresh Kid is awesome! :)
They work very well and treat people perfectly. I advise everyone to deal with this company, as it is really wonderful
Best place in town very good very happy to use them
DANNY!! If there was an option for 20 stars then this man would have gotten all 20. It took longer for me to get ahold of my insurance company than it took him to get to me. My car was on the truck and strapped up within minutes of him showing up. Amazing service and hands down the best tow truck driver I’ve ever had. Thanks Danny!!
Just got my ride picked up a timely fashion and Danny was excellent at his job and as a person highly recommend this company and Danny.... Great job
We have been using these guys for years, best in town.
Danny my driver was not only professional but very positive. He really made feel comfortable.Danny Danny Danny
Danny,What a awesome dude! Very positive and he started my vehicle when certainly I didn’t believed it was to start
One of the best towing companies I’ve ever used. They are very quick to get me into my Destiination I will be using the tow truck company again and requesting to use them the drivers are very kind and courteous and very helpful
Danny was super cool and got there super quick! Will definitely be calling him everytime
Danny got there in 7 minutes flat and did a great job making sure I got home.
Once Danny arrived, he took care of everything for us. It was very much appreciated.
Best service in town, pretty fast and knowledgeable. High recommendation no doubt... keep like that guys!!!!!
Thank you Danny You saved me and my babies. God bless
Danny was very good and knowledgeable for how to tow fiberglass body car.
Shout out to your driver Shane Alexander! What an asset to your company. Shane got my car going and showed me a few things I didnt even know about my car! Now, Im at shop waiting on small part I need. Thank you Shane!
They are awesome! They towed my trucks and are amazing to deal with!
Danny was fast on Time hes the guy
Best heavy duty towing