These folks are 1ST CLASS in customer service! I dealt with Ms. Marley and I couldnt be more satisfied. With her and Mr. Ray, working together...consider all your tent, tables, and chair problems a thing of the past.I cant thank this team enough!
What a wonderful experience! Ive never rented a tent before, so I was someone nervous about the process. Calling around, I received short answers and phone messages were not returned. Calling Big Top Tent, Ray answered immediately, answered all of my questions and said that he would make it look good. Well, he was right. The process was very easy and transparent, the installers called to confirm the delivery time, were on time and were quick with both set up and removal. I had several people at the party ask who handled the tent. I happily said that they needed to call Ray at Big Top Tent for a wonderful experience.Thanks Big Top Tent for helping to make our event a complete success!
In a world filled with corporate conglomerations, its often difficult to find a family owned and operated business that offers great customer service, competitive prices and quality products.I first learned of Big Top Tents at a company picnic. The team arrived in the morning, set up a bunch of tents and came back that afternoon and took them down.I called them (thinking my job would be too small and they would be too expensive) for my sons birthday party. They came out the day before the party, set up a tent, dance floor, chairs and tables and they were in and out before I knew it.Dealing with Ray, the owner, from first call until the tent was taken down was refreshing. Hes a very kind man who answered all of my questions honestly. He didnt try to over sell me and he wasnt pushy. I told him my ideas for the party and he worked WITH me to make this an outstanding and memorable sweet 16 for my boy.Im so glad my company hired Big Top Tents for our company picnic.. if not, who knows what kind of party my son would have had?Id pick Big Top Tents time and time again!
I used Big Top Tent for a family party and then again for my wedding rehearsal dinner with amazing success. The rehearsal dinner needed tables, chairs, a dance floor, heaters, walls and some really nice lighting- Big Top Tent provided all of it for us and at a very reasonable price. So happy I went with them! I was able to let them setup without me worrying or overseeing it the whole time. I knew they would do a great job and so it was one less concern for me when I was so busy into wedding mode. Make the easy decision and choose them, I have told all my girlfriends and family to call them for any party needs.
We recently had Big Top Tents deliver tents, tables, and chairs for an event. The customer service was excellent, set up and tear down was a breeze, the people were incredibly friendly, and the price was amazing! Would HIGHLY recommend to anyone planning an event.
I rented the 20x40 frame tent for New Year’s Eve and it was perfect! The guys set up lights with it which was super convenient for my group. The workers set up/took down the tent really quick and the tent stayed at a comfortable temperature all night with a couple heaters even with the 7 degree temps!
I was very impressed with Big Top Tents. They have everything you need for your event. Quality climate controlled tents, dance floors and lighting. Excellent customer service and prices. I will definitely use them again.
Ray & Marley exceed customer expectations. Rented 2 tents for my outdoor wedding reception in June 2018, where the crew worked through inclement weather to setup tents the day before. The venue was an historical location, where special attention and care was needed with the installation of tents.The entire team at BTT is professional and very customer service focused. Their rental equipment is clean, up-to-date and in excellent condition.Each time Ive contacted BTT since that time, they have done everything possible to help me realize whatever Ive asked of them. I highly recommend Big Top Tent to anyone in need of their products and services!!
Extremely happy with the tent we rented last weekend for my sons birthday party. Crew came out a day early to set the tent up and promptly removed it the day after the party. Highly recommend Big Top Tent
We rented a tent last year and were very happy with it and the service. Big Top Tent came out before hand and surveyed the yard for the best spot to install the tent on our event. The tent was great. Thank you.
Great Customer Service. Rays team of guys came out and setup the tent in super fast time. Everything from the ordering of the tent to the take down went very smoothly. It was a stressful time for us and Big Top Tents was professional and kind. Thanks.
I work here and its fun place to work
Big Top Tent recently (Jan 2015) provided tables/chairs and dance floor for a party I was hosting. They went above and beyond to help make my event special ! Evenhelped me to find a awesome DJ. Just wanted to thank Big Top Tent Again
I always use Big Top Tent rental for my parties. Fantastic customer service and quality of tents are outstanding.
The people that own this business are great people stand up folks they will take care of you
Very professional. Ray knows his stuff.
Best in the business