I had the worst pedicure ever. I paid $45 just to soak my feet, lotion application and gel polish. The tech was super nosy and asked so many questions. I would NOT recommend this dump for services
I loved it, me and my mom came here and got full sets with designs. They were quick with it and paid attention to detail. They didnt cut me once like other salons. Plus they were easy with my nails. Very friendly people! ❤️❤️
My friend and I were in there for 4 hours. The man working was very rude to another customer that was there and literally ignored her when she asked him if she could add a jewel to her nail. She asked twice. The woman was very rude to my friend who only got a fill in. She charged my friend $38 for a fill in and $5 extra just for cutting her nails shorter from where they had grown out previously. If you’re looking for good and fast service I wouldn’t recommend.
I left this salon feeling belittled & discriminated against. I typically frequent another salon bi weekly. Unfortunately they were super busy on a Friday. So I decided to give Victoria a try. They were not busy at all. Johnny the owner begins belittling my nails which barely needed a fill in. Secondly, he requested payment before completing my nails or starting my pedi. I paid him & added a tip. I asked if this was the process for all of his clients. He said it was. However, the wife began to attempt to argue with me because I asked. I then canceled the pedi, requested for my pedi payment & tip as nicely as I could muster. I thanked them & left w/ plans NEVER to return. Now it makes complete sense why they were not busy on a Friday evening.
I recently started going here. I love that the shop is small and I never wait long when I go. They do a great job and are friendly. Prices are reasonable.
I tried several salons after moving to Louisville and this one is where I stayed! It is a quaint salon; feels like you are in the owners’ home. A husband and wife team own the salon. Appointments are highly recommended, as it’s just the two of them, and they are almost always busy. I’ve been getting acrylic nails with gel polish and they last more than four weeks. Reasonable prices. Highly recommend!
First off I have to say the service here is outstanding and very nice and clean .the staff definitely follows all COVID guideline restrictions.I’ve recently moved to the area and couldn’t find a nice reasonable location to go to where I could trust the person doing my nails.These days it isn’t cheap to have a manicure and receive good quantity products as well but here at Victoria’s they honestly care and are willing to explain different services and the benefits of different types of nails to the polish style . This was my first time here and because of that and my nail technician Victoria service she provided I will be returning and recommending this place,I’m so glad I found a nail salon to call “HOME” !:) So ladies y’all need to seriously check this place out and give it a try for yourself I promise you won’t regret going here.
I went here 4 days ago and not only did my nails break off but the women cut to far with the nail drill so now my natural nails are completely ruined while also causing me to bleed. She was nice though bythat doesn’t make up for the poor quality sadly.
They are always amazing I travel just to go here evertime.
All around great service.Great atmosphere with quality service. Ive found my new nail place! 🥰
John & Louann do an amazing job! I love that it’s a family owned business!
The staff was so very friendly and so accommodating to this single momma of 3. My eldestst daughter and i got pedicures while my younger 2 daughters played quietly at the chairs my middle for her fingers and toes polishedThey were very kind of made me feel very welcome
A man made me a 3:30 appointment and at 4:00 he still had not showed up. One lady in there with a customer. Just rude really, no consideration for others time.
They were un profesional, they made me my nail bleed. They were very disrespectful and made rude comments and yelled at 16 year old
The service was great. Very gentle with my nails. Friendly couple. I will definitely go back.
Very friendly staff and prices are extremely reasonable. Definitely will be going back. My nails are a little grown out now but great service.
Incredibly rude rom the moment I walked in and I am a very friendly person. Vey overpriced... Will not be back
Ive been going there since they opened. When I enter, they always greet me and make me feel welcome. My favorite service is a pedicure and Im always happy with both their service and work. Very skilled, very clean and very happy. They are my go to for nails.
Today was my first time here, I was looking for a new nail salon that was closer to home and found this place. I asked for my dip to be soaked off and a shellac manicure, the guy was rude to me towards the end of getting my nails done and then walked off to another client without telling me to put my hand in the uv light one more time on each hand and acted aggravated that I didn’t know to do that, when he got up I thought my nails were finished. He also never clipped my cuticles or my hang nails which I’ve never been to a nail salon that doesn’t do that during a manicure. Their uv lights are very outdated compared to the other nail salons around Louisville. Definitely won’t be back.
Wait time was a bit long being that today was its first day opening since the pandemic, but it was worth it. They did an amazing job on my feet and nails. First time going there, would definitely be back for my two week fillin
Went in today to get my nails done and I couldnt be happier. She did an amazing job and was so friendly the entire time. I was the only customer at the time so I also got to chat with her husband and daughter. Love that its family owned. Will definitely be back!
This is the best salon Ive visited in Louisville. Excellent and beautiful work, lovely people, and appealing atmosphere.
Absolutely LOVE this place, first and FORSURE wont be my last. Nails are super pretty, took his time, clean up was nice, shape is perfect! Its only 2 of them so it may be a while if its busy but worth the wait! Permanent nail tech now! Thanks Yall
Fixed my tiny bitten down nails!
Absolutely love this place. Nails and pedicure always turns out so beautiful. Have come exclusively for more than 10 years. So clean and they r very professional ❤️❤️
Hello my loyalty customer, please come get your nails done today March 17,2020 and tomorrow 18, we will be closed at 5 PM. Thank you, wish everyone be safe and healthy,
I went to Victoria Nails in my search for a place where I would love the finished product and would want to return routinely. I finally found that place! Johnny and his wife took the time to make sure I got exactly what I wanted. I left with nails that I was 100% happy with, something that has never quite happened at other nail salons. Ill be returning today for a fill-in and will continue to return to them. I highly recommend this salon!
Over the past few months I have been to numerous nail salons around the city. Every other week I frequent yet another salon to be mildy impressed at best. NOT THIS TIME! Johnny started fresh with a whole new set, he took his time, and he perfected them! I am so happy to end my journey here. See yall in two weeks.
Very nice, clean not over crowded
I have been going here for forever now. They didnt quite put my acrylics on all the way back this time which was disappointing, and she cut me a couple times. Their kids run around which is okay I guess but sometimes they wont leave you alone😅 you cant exactly play with baby dolls while trying to dry your nails. The daughter likes to touch your wet nails also to see if they are dry, and if they arent dry, of course your nails get messed up. But i guess they are the best ones around I have found someone far.
I always love getting my nails done here. The married couple that own it are so sweet and they do quality work at an amazing price. I will never go anywhere else.
They’re very friendly and they always do a wonderful job on my nails. They definitely make sure they look the way I want. My new permanent nail place!
I will never go back here again. I only wanted a manicure but the owner used a drill on my nails. He ruined my healthy natural nails. He used his own nail to split and peel the end of my nails. He cut my skin when he was supposedly cutting my cuticles. My fingers are still sore. I’ve had many manicures before and I have never bled because of them. Please don’t use this salon.
Ive Got My Nails Done A Total Of 4 Times At This Place & I Actually Do Like It. I Would Reccomend Anyone To Go There.. Its A Nice Place & The Wait Isnt Long At All . I Definitely Give Them 5 Stars😊
Love this place. Been going there for years.
Just tried this place for the first time & it will now be my permanent nail salon. They take their time and make sure that you are happy with the results. They have THE BEST customer service over any other nail salon. My nails look absolutely amazing. Reccomend trying this place at least once, you will not leave disappointed!!
The customer service is the best and they really know what they are doing
Johnny and his wife is the best So professionally
Great Quality Nails!!! I love them soooooo much😍😍. They take their time and actually do what you ask, unlike other stores where they just want your money. I Highly, Highly, Recommend this Nail Salon❤️
Amazing! Ive been there several times and Ive never been disappointed. They each do a fantastic job and never pressure you into to something you dont want or cant afford. Very friendly staff too.
I loved this place! The employees were so kind and they did an amazing job on my nails! I would definitely go back!
They were attentive and my nails (fingers and toes) were beautiful. By far the best nail place Ive ever been to. Highly recommended.
Worst experience ever at a nail salon! The woman was obviously having a bad day and rushed through my full set. I will invest my money at another salon for a professional result. I have never posted a consumer review online (good or bad) but felt strongly compelled to do so in this case. Very discouraged considering all the great reviews otherwise.
Worst pedicure of my life! Waited for an hour and she took 5 phone calls while doing my nails. Cut my nails worst than my 6 year old would, absolutely awful. Put the color on incorrectly and it looks smeared. She may be nice but not worth the service. They never have pretty nude colors and I have to bring my own. For past few times I brought my own color and trimmed my nails at home first. I shouldnt have to do that at a nail SALON!
Very good customer service! They make sure customers are satisfied with their services! Great job to you all!
Always excellent! I have 12 years of history here with Johnny and Loann.
You know how you venture off from your regular nail salon and they mess up? Well they have been my nail shop for years now and they still are. Johnny and his wife always fix my venture disasters and giggle with me about it. Ill continue to go here as long as I can!! Never disappointed...😊
Came to get my feet done and I wanted longer (after appt was made) than it took for my feet to actually get done. They didn’t scrub the dead skin off or anything. I paid 45$ to soak them for ten minutes and get gel polish. Never again.
Awesome owner and best nail salon around
Always the best in Hillvirw and we tried them all.
My fiancé loves it here, they are professional, never understaffed, and always willing to fix any defects up to 10 days I believe.
This is THE BEST nail salon in the area. You wont be disappointed!
I love this place!!! The service is good and they are very courteous!!!
Great job on what was asked if them. Very pleasant business owners
The lady did a great job and she is plesant to talk to.
Theyre definitely perfectionists and their prices are surprisingly low.
I hope they read the reviews. Because they do an awesome job.
Had a great experience. This was our first visit here. They were a bit busy, but acknowledged us right away. Both got mani and pedis with gel, very happy with the end product. Nails are painted cleanly and throughly. Took time to make sure we were happy with our nails. Pedi was great! Will be back!
Love this place!! Friendly people great service
Never will I go any where else!
They are clean and I like the way my nails look
Best nails in Louisville
Love this place!!!
Family-owned
Friendly