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Baptist HealthMilestone Wellness Center
750 Cypress Station Dr, Louisville, KY 40207, United States
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Baptist HealthMilestone Wellness Center

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Be
Review №1

This is a very well equipped gym. There is equipment for EVERY level of workout. They have great trainers too, like Rob, who really pushes for your best. From pilates to recovery of injury, they have it covered. Very nice cycling room and running track. The gym is clean and so are the locker rooms.They have a GREAT little cafe for shakes or lunch. I also like the steam room for a reward, for a hard workout.The only Cons are that the lap pool is small and fills up with walkers. The price is also high for a membership, but they do provide a lot of room and equipment for that price.

El
Review №2

I have been a member of Baptist Milestone Wellness since it moved to its current location. Other than some time off for surgeries I have been consistent and love the variety for a comprehensive workout. I am a group fitness person and have enjoyed the numerous options.

Ga
Review №3

Excellent gym, staff, trainers, classes, equipment, physical therapy, aquatic center with 2 pools plus Jacuzzi. Very comfortable, clean environment in all areas, including dressing rooms and pools.

Ka
Review №4

“Where You Matter Most”..was the slogan I heard repeated while I was waiting for someone to answer the phone.Milestone would rather give up a loyal member at $90/month than give that member a month off while she has surgery.Membership holds require 2 month minimum and $25/month.That’s fine. As it turns out, there are much nicer facilities with bigger pools and more lanes right here in Louisville, at a fraction of the price.

Ma
Review №5

Great place to work out, the staff is friendly and the facility is clean. They follow all rules and guidelines. I especially enjoy the Aqua classes and the pools facilities.I highly recommend!

er
Review №6

I have been a member for several years at Baptist Health Milestone. The staff has always been very helpful and friendly. During these current times everyone has stepped up and is making sure that the equipment, locker rooms and all other areas are continually cleaned and safe.

ma
Review №7

I have been a member for several years and this club has it all. Well trained professionals who show you the right way of working out! A wonderful running track and great equipment.

Ar
Review №8

Milestone provides a great environment and the professional staff to facilitate maintaining a health regime and attaining your fitness goals.

Sh
Review №9

I have been a member here for several years and there is no place safer to go to at this time. Its good for you mental and physical health. See you there soon???

Ja
Review №10

I have received services from 2 personal trainers, one for weight training, and the other for aquatics training. They have both been very good teachers and have helped me improve my skills and my health.

Jo
Review №11

TOP NOTCH PLACE TO WORK OUT

St
Review №12

Best gym I’ve ever been to. The staff, equipment and atmosphere are all top notch. I was shocked when they told me that’s it’s only $30 a month lol

PL
Review №13

Im again looking for a facility for Dr prescribed PT w/ water therapy. I went here once & refused to go back. On the outside chance that their PT Dept had improved I decided to look at current reviews. From what I saw this place is just as bad as ever. Left review after my one & only visit, but its been removed. So Ill leave a 2nd to warn others looking for serious PT.Its rated a 1 strictly for their PT Dept. Other reviewers who called staff rude were absolutely correct. They were to me too. In addition, their PT Dept is situated in the middle of their pay gym facilities. PT patients are not allowed to use any equipment that isnt therapist prescribed, even if we give them good reasons &/or experiences to believe it will help. I feel confident this is to take advantage of the patient. We get to look at things we cant use unless we buy a gym membership. In other industries this is called bait & switch & that term is appropriate for this place. I wasnt even allowed to use the hot tub (placed next to one of my treatment areas) in order to ease my aching muscles! And this would be a good place to note that I never got any of the water therapy prescribed on my visit.Even worse, my therapist didnt pay attention to me at all. Due to childhood illness Ive been in & out of PT since I was 3. Im very aware of proper form. My one & only visit I was doing an exercise Id done many times over the years. I realized somewhere about the 3rd rep (the beginning) that my form wasnt right. I stopped to regroup & start over, then realized I was a new patient & my new therapist hadnt been paying attention - a real medical professional would have stopped me to correct my form. When I looked over I realized it was because he was too busy with his cell phone.It may be OK as a gym, but my advice is to stay away if you need serious medical help.

Pa
Review №14

I have been a member several years. I have tried the water aerobics and stretch classes. Both of these caused pain to my joints. The instructors drew attention to my struggles and I was embarrassed. I decided to drop my membership and got a smart attitude from the billing department, and was charged for a month that I did not use the facility.

Rh
Review №15

Great range of equipment and classes as well as pools. I have also done dry land and aqua physical therapy here and have always been pleased

Ba
Review №16

Love this place and this community. Have seen some major health improvements and happy to continue my fitness journey here!

Li
Review №17

I just joined Milestone this year after checking out other facilities. My main concern at this time was being able to use a heated pool. The Milestone heated pool and the dressing areas were definitely what I was looking for in a club. The key factor was how much safer the floors in the dressing rooms and the area around the pool were than those same areas at other places. I am not able to take advantage of the many classes and instructors at this time, but I am looking forward to participating down the road.

Me
Review №18

Clean, efficient and well thought out facility.

Ji
Review №19

Some staff are EXTREMELY RUDE!!!Ive only been twice now to just fill out paperwork and Ive ran into three different employees that are extremely rude!All three were extremely short with me, huffy, talked down to me.Just all around nasty and rude!You would think since they are apart of Baptist East that they would be more professional and caring. Specially since a lot of people are going there for pain, including myself.The two extremely rude ladies I came across are DEFINITELY directly apart of Baptist East though and the gentleman, (I believe), is as well.I know he definitely works there though because he was behind the counter like the two rude ladies behind the counter from the other area of the building. The two rude ladies had their name tags on and I got their names because they were so rude to me.All three were HORRIBLY rude to me though!I was excited to try this place out but my experience so far, (just to sign papers), has been AWFUL and already made me feel like going somewhere else.

Ch
Review №20

Love this place. Feels like home. Great staff. Always glad to see you. Countless workout classes for people of every age and fitness level Including the pool. Be sure to grab a shake in the full service cafe. You can even drop the kids off in their day care center before you work out or get a massage in their spa. Love this place !!

Mi
Review №21

Been to multiple gyms around town over the years. Always end up coming back here. Has so many classes, equipment, their locker room is great and clean. I even appreciate the little stuff like the water fountain to refill your bottle is always cold and they have locks on the lockers and give you lotion and hairspray if you decide to shower there! The higher price is definitely worth your money.

JM
Review №22

Milestone is the best health club in Louisville! Ive been a member for 6 years and LOVE IT! Milestone has a feeling of community and support while offering world class amenities. Best classes, equipment, personal training, pool and staff!!! You can come from any walk of life, with any fitness goal, and feel at home and find what you need to achieve your goals here.

Je
Review №23

I have been a milestone member for about 14 years - the facility is ALWAYS impeccably clean and the customer service staff is second to none. I mainly take the yoga classes, and they have an excellent line-up of teachers and classes for all levels. The pool area is AWESOME with separate lap pool, warm therapy pool and a HUGE hot tub. This facility is highly recommended for all ages from teens to 90+

Ju
Review №24

This is ore than a place to just exercise. Its clean, comfortable, well designed with people of all age brackets. There are plenty of exercise machines, well maintained and constantly cleaned and lots of classes as well as a beautiful pool, warm water therapy pool, jacuzzi and steam room. The locker rooms are clean, well-lit and attended and plenty of free towels, free lockers, etc. Its well worth the price.

De
Review №25

I have been a member since 2002. I really enjoy the yoga classes and they have added a nice variety through the years. The facility is always clean and bright and the cafe has a nice selection of healthy food. I would recommend to anyone😊

Jo
Review №26

I have been a calling since March and here it is May for a water therapy appointment. I call and no one answers the physical therapy dept. I leave a message and if someone does decide to call me back, then call and once again leave a voicemail only to play phone tag with them. This is the only facility that will accept my referral for water therapy on my back. I need someone to respond so I may tell me pain doctor that I am doing something active for pain management! ANSWER THE PHONE!

Te
Review №27

Great place to work out

ju
Review №28

Very clean and everyone there is very professional. I have been a member at Milestone over a span of 15 years. One major problem is that they have not updated their weight machines over that time period. I have been told that there is no plan to update those equipments anytime in the near future. When Planet Fitness has better modern weight machines than this place you know something needs to be done.

Ma
Review №29

They go the extra mile to provide wipes at every area, plus youll see staff walking around spraying and wiping down equipment. Any questions how to use ask ANYONE. Youll find staff walking throughout.

Ni
Review №30

Welcoming staff, friendly members, and everything you need to get a great workout in!

Ma
Review №31

Love this place and if you want to get in top shape with both good equpment and a friendly, informative staff one should come here. This center is the best place I have used in Kentucky and other States for over 30 years of working out.

MP
Review №32

Clean, trained staff, and friendly members of ALL kinds!! I look forward to showing up and the quality of training helps me stay fit and injury free!!!

Ca
Review №33

Rude, unprofessional staff. I attended a few yoga classes, one of which was good. The other two, I have no idea what they were. I have studied yoga in India, and, whatever they were doing in those classes was not yoga. Most of the poses were just made up. Then one instructor had us doing reps. You never do reps in yoga. That is Western exercise not yoga. Also, I had a previous neck injury and had a blanket supporting my neck during Shavasana(resting pose). The instructor comes over and jerks it out from under my neck and tell me it needs to be folded a certain way. Excuse me? I had it exactly how I needed to to support my neck. It almost re-injured my neck. In another class, the instructor had us do a pose I had never done(that was not yoga) and it sent my knee into spasms, almost causing me to dislocate it. Have any kind of exercise classes you want, but dont label something as a yoga class when it clearly is not.

CO
Review №34

Clean. Equipment in good, working order. Polite members. Excellent exercise and therapy pools.

Tr
Review №35

I love this place. I have been a member since 2004. I left for a year or so to try one of those left expensive places. But i came back, because this facility has everything. Lots of classes on land and in the pool. Large spaces big exercise class room. Wide variety of classes. Great instructors. They have a cafe and a spa/saloon, childcare. Lot of machines/equipment. Its a clean well maintained facility. The have a hot tub, 2 pools-one of which is heated. A sauna. They supply everything. Towels, soap. The only thing I dont like is that over the years many good employees have left. Like Carlos Riveria, Doc, Brent /-the guy that did the kettle bell class.They dont have any many early afternoon Sunday classs, just yoga. But several in the morning.

La
Review №36

Milestone has so much to offer!! I love the quality staff and amount of classes to take!

Ki
Review №37

Friendly and professional staff. Everyone is welcoming. I dont feel intimidated by my lack of exercise expertise.

Ch
Review №38

Best, cleanest facility in louisville coupled with the worst gym etiquette from the clientelle you can fathom.

Hi
Review №39

Warning: Do not give them your contact information! They will harass you for YEARS after your initial inquiry and after youve made multiple requests to stop contact. Filing a complaint with the FTC.

Sa
Review №40

Love it

Information
48 Photos
40 Comments
4.1 Rating
  • Address:750 Cypress Station Dr, Louisville, KY 40207, United States
  • Site:http://baptistmilestone.com/
  • Phone:+1 502-896-3900
Categories
  • Gym
  • Aquatic centre
  • Indoor cycling
  • Personal trainer
  • Physical fitness program
  • Physical therapy clinic
  • Pilates studio
  • Spa and health club
  • Weight loss service
  • Weightlifting area
Working hours
  • Monday:5:20am–7pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:5:20am–10pm
  • Friday:5:20am–10pm
  • Saturday:5:20am–10pm
  • Sunday:5:20am–10pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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