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Secure Data Recovery Services
4760 Rockford Plaza, Louisville, KY 40216, United States
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Secure Data Recovery Services

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Da
Review №1

Quicker service than advertised. Chris provided good, responsive customer service. Would recommend to others.

Mi
Review №2

Elijah was great to work work. Process was straightforward and transparent. Great service. Highly recommend service and Elijah.

Ly
Review №3

Experienced a hard drive crash on external storage equipment that housed some files for our company. Received no messages from the equipment just stopped functioning! Secure Data Recovery produced results quickly! Thanks Elijah!

Sh
Review №4

Cost a bit more than expected but they were able to completely recover my data. My Recovery Specialist Elijah was the best! Overall good experience.

Mi
Review №5

My representative was Ryan in he was very helpful during the whole process. I had multiple questions about having my data recovered and he was able to help me with everything. My data meant a lot to me because I had four years worth of client work on my hard drive and I was so happy that I got all of my files back!

Jo
Review №6

I had a Raid 0 Hard Drive failure and was told multiple times from different places that it was nearly impossible to recover the data off them. I stumble across Secure Data Recovery Services while researching a lab to send my drives to online. The customer service there was fantastic. After receiving my request, Mitchell Moore contacted me further with excellent assistance throughout the whole process. Mitchell and his team were able to provide diagnostics and discovered that the Read/ Write Heads were torn and bent. Unfortunately, they had to address the issues in a clean room where both the hard drives were imaged. After the imaging process was complete, the RAID was reassembled into the correct configuration and the data was extracted. After the information was extracted, my data was transferred into an external hard drive and shipped back to me through FedEx. I received an email the next day with information about when the hard drive would arrive. The entire recovery process was complete within one week with the new external drive arriving safe and sound. I feel like I got my life’s history back. So if you are someone or if you know someone with a RAID 0 hard drive failure, I highly recommend contacting Secure Data Recovery Services in a heartbeat.

Ke
Review №7

My external hard drive accidentally got knocked on the floor and was no longer recognizable by my computer. I literally had every picture and video from my 12-year-old sons childhood on there and stored nowhere else! I was devastated! My husband found Secure Data Recovery Services on a Google search. It had good reviews so we decided to give it a try. He contacted them and we got hooked up with Nick Totarella. He was great! We were able to ship our hard drive to them at their expense. They wasted no time analyzing the issue and were confident they could get most of my data back. Nick kept us very informed during the whole process and was quick to respond to any questions we came up with. The initial cost estimate was unexpected, but Nick was able to get it worked down to something more reasonable. They were able to recover 99.7% of my data! After sending back the data to us on a new hard drive that we supplied, everything looked great! I couldnt even figure out what 0.3% of data that they did not get back; everything was there! I am forever grateful for their help and expertise. Those were irreplaceable memories and Im so happy they are not lost. I would recommend secure data recovery services and Nick!

Br
Review №8

Chris was very helpful and walked me through every step of the process. He kept me informed and up to date at all times

Ju
Review №9

My external hard drive with all of my photos crashed, and only some had been backed up. SDR was able to recover everything and return it to me on a new drive with an auto backup utility to help keep it safer. Expensive but worth it to have my files back!

Je
Review №10

Excellent service and all data was recovered. Frederick Wright took great care of us. Had a little trouble with shipping, but that was Fed Ex issue, no fault of SDRS. Will use again if needed.

Ab
Review №11

Alec was my contact with Secure Data and he was very accessible and great at describing the process. I definitely felt confident using the service with having Alec as my liaison.

Ja
Review №12

The hard drive I kept my lifes worth of pictures on crashed and Fredrick Wright at Secure Data Recovery took care of me. Not only did he walk me through the seamless process in a friendly professional manner, with no hidden agenda, he also saved me money by offering off-peak business hours pricing. No question I would use SDR again.

Mi
Review №13

VERY EXPENSIVE! GREAT SERVICE. SHOP AROUND

Information
13 Photos
13 Comments
4.9 Rating
  • Address:4760 Rockford Plaza, Louisville, KY 40216, United States
  • Site:https://securedatarecovery.com/locations/kentucky/louisville
  • Phone:+1 502-638-2355
Categories
  • Data recovery service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:10am–5pm
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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