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A-Plus Shacklettes Computer Repair
11519 Shaffer Farms Ln, Louisville, KY 40291, United States
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A-Plus Shacklettes Computer Repair

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Cy
Review №1

Competent and reliable repair service for my computer. I recommend this computer repair service.

Er
Review №2

Will definitely be calling for all my computer related issues! As a stay at home mom with an almost 2 year old, I really appreciated the fact that he would drive out to me, and if need be, take the CPU back and for to his shop as needed. He was so understanding of the fact that I was stressed about having the issue resolved in time to start my next class term of online classes. All in all 10/10 100% would recommend!

St
Review №3

My 10 year old desktop crashed and had more than a terabyte of data I didnt want to lose. The response was fantastic. They go the computer on Monday and determined it could not be fixed. They cloned my 2 terabyte drive and delivered a new computer to me in 2 days. I dont write reviews, but this service was extraordinary.

El
Review №4

Warren is so great. I was happy to find a MAC expert. He took over and got my computer running better and faster than it has in a long time. All with 1 phone conversation . His name and number are definitely going into my contact list in case I need help again.

Ne
Review №5

Warren responded immediately to a major virus on my computer. He not only was able to take care of the issue remotely, he also did some updates and clean-up on my computer as well. His service is not only great, but he is cordial and respectful. I would highly recommend him for any computer needs that you have!

Ve
Review №6

I called with a virus issue on my laptop. He knew exactly what the problem was, and accessed my laptop remotely. It was back up and as good as new the same day! Excellent Service!!

Ka
Review №7

We are elderly with little knowledge of our computer/printer system-it was most convenient to have the work done in our home with no down time of our system. Will use Shacklettes Computer service again.

Sh
Review №8

Warren did a wonderful job fixing our computer and was very patient and explained everything so we could understand what was needed. He also setup our email and printer. I highly recommend his services to anyone needing computer repair.

Je
Review №9

This is the most competent, knowledgeable, friendly Computer Repair service I have encountered and theres been a few!! Their prices are very affordable. I am so happy and satisfied this is my one and only computer repair from now on.

Ri
Review №10

Extremely polite and professional. Not to mention his pricing was more than fair. He could come to my house and fix it however he was booked until Monday. He called me at the agreed upon time Monday. I was able to wipe the system and start fresh. He was more than happy to help with tips and tricks. Should I need any repair, he is who I will contact.

Ma
Review №11

Warren was especially quick and helpful finding a multitude of Spyware, malware and 3 virii that escaped notice by standard anti-virus software. Bios updates and more were completed. I know now where to turn for help both now and in the future!

Do
Review №12

Warren is a blessing, so glad we found him, he is very knowledge about computers, very reasonable with pricing, and very helpful. He is our go to man when it comes to computers. Cant thank him enough.

Ri
Review №13

My daughter spilled water in my sons computer so we took it to him and he was very personable with my son, spoke with him on a level he could understand and conversed with him frequently, never treating him like a child. Very reasonable and excellent work.

Gl
Review №14

Warren has fixed my computers for many many years and has alwaysdone an incredible job. He is the person to call when you needa reliable computer repair specialist!

Ma
Review №15

Wonderful service. I called 3 other places and no one was as pleasant, upbeat, knowledgeable and helpful as Warren. He is technically skilled but also knows how to talk to someone that isnt a techy - in other words he gets to the point rather than overloading you with tangental technical information.. I would take a small business like A-Plus any day over Best Buy. Much more patient and kind. He talked to me about the issue to see if it was even worth it to try to fix on an old computer, before starting any work and his prices were very reasonable.

Bo
Review №16

A-Plus Shacklettes Computer Repair and Services is a step above the normal standards that exist in customer service today. Warren does not offer Customer Service, He and his company offer SERVICE EXCELLENCE. I have used his company on several occasions and found him to be Professional and Knowledgeable about the products he deals with. Honest, YES, Competitive Pricing, YES, Easy to work with, YES.......I do not hesitate to recommend his company to my Family, Friends and Business Associates..............thanks Warren...........

Le
Review №17

If you live in the Louisville area, and you are having computer issues, Warren is amazing.He provided me with prompt and professional service. He kept me updated as he worked on my computer. I never felt in the dark throughout the process, as he explains and listens well. Also his pricing is extremely reasonable.So forget geek squad--or some sketchy storefront business. Bring your computer to A-Plus Shacklette. You will not be disappointed!

Ba
Review №18

Please call warren for all your computer problems does wonderful work all the time my computer would be lost whitout his knowledge. thank you, thankyou, thankyou.

Ro
Review №19

Super nice guy - Quick response time - Very informative - A #1 service.

Sh
Review №20

Thank you, Warren, for the excellent service; extremely fast turn-around, pick-up and delivery and my desktop is running like a brand-new machine!Also, very competitive pricing.

ja
Review №21

I have used Warren of A-+ Shacklette Computer Repair on 3 of my computers in 2020 and each and every time he has responded back to me in a very timely manner and took care of the problems on all three computers. I have also call him several times for support and he always calls me back and walks me thru the problems I was having. Professional service and a good man.

La
Review №22

L was hacked by scammers so called Warren Shacklette so he came right over and knew what was wrong and so took care of problem in a professional & technical manner and now my computer is like new with all security measures installed at a fare price.

Ka
Review №23

I am not a computer person but I know that whenever I have a problem Warren is only a call away. He never fails to answer, is always friendly and responsive, and has NEVER failed to find and solve the problem. I used several computer repair people, including the GEEK Squad, before I found Warren and I will never use anyone else. I pray that Warren will never retire!

Ci
Review №24

Great service. Super fast and very nice. Thanks again for your help.

De
Review №25

Warren is very knowledgeable and too care of my problem right away.He also gave me some good guidlines to use.Deloris

Jo
Review №26

Warren Shacklette does a great job....knows his stuff....fast....and reasonably priced too. If you need your computer fixed, hes the man.

Su
Review №27

Outstanding service and price. Highly recommend and would refer A+ Shacklettes to all my friends and family!!

ca
Review №28

Excellent is all I can say. Warren really helped me when I needed him.I highly recommend A-plus Shacklettes Computer repair to all.

di
Review №29

Warren always does an amazing job for me at my home and my business.I can always call upon him for computer repair and all technical advice. He is very quick to respond and always is ready to give professional service and at a great price. I very much can say that you will not go wrong using A-Plus Shacklettes Computer Repair. This is the best computer service and is second to none. I highly recommend!!

Ja
Review №30

Best service you could ask for and I highly recommend Warren to anyoneHe was very knowledgeable and very reasonable on Price. nice person too!

Pa
Review №31

Fast, friendly, reasonable expert repair of my PC. I will definitely call on Shacklettes again as needed and I recommend them to everyone!!!

ro
Review №32

Warren did an amazing job on my laptop and at a great price.He was very thorough, knowledgeable, and very professional. He answered all my questions and I am very pleased with his services and would recommend him to all needing computer repair.

St
Review №33

Warren is great! I have used his services a couple of times now. Very happy customer.

Su
Review №34

Great Service and very professional. Warren always does a great job anytime we need computers serviced!!

Sh
Review №35

This was a very easy process and I couldnt be more happy with Warrens Services. He has helped me and my husband on many occasions and we are very glad to have him whenever we need our computers repaired.We recommend 5 Stars!!

Ji
Review №36

This is THE place to go for computer repair. Warren has helped me on many occasion. I have bought computers from him and he always is available when needed. I cant say enough great things about his service.I can tell you that If you need any computer service A-Plus Shacklettes is should be your only call. You wont be disapointed!!

WH
Review №37

Absolutely happy with my computer repair. He was very fast, professional and made the whole experience an outright pleasure. I am so Glad that I found Warren and he will be my computer guy from now on.Outstanding!!

Ki
Review №38

Warren, was so helpful, got me up and running and my problem corrected in no time. Highly recommend.

ma
Review №39

I called Warren Shacklette on a Sunday morning to tell him I couldnt access Google Chrome on my Lenovo laptop, and he made the house call Monday morning, arriving when he said he would. He solved the problem within 30 minutes, answered all my questions, and gave me a senior discount. Thank you, Warren. When my laptop needs a hard drive, Ill call you.

Ka
Review №40

Warren Shacklette is extremely professional and knowledgeable. I completely trust him. He did a great job on bringing my laptop up to date especially installing antivirus software and implementing a stronger firewall. I will only use his services moving forward. I cant recommend him highly enough. He is Great!

Ro
Review №41

Easy to communicate with. Knows his stuff – Mac-wize.

br
Review №42

Warren, Does a great job and he is very reasonable in pricing for his repair work. He came to my house once and since then he has installed a program when ever I pick up a bug that I cannot scrub off, he does it remotely. Most convenient computer service I have ever used. Sincerely, Bruce Dobson

Ri
Review №43

Came out the same day had everything I ask for set up very quickly very pleased and helped me understand it.

Ho
Review №44

Our experience with Warren Shacklette has been excellent. We boughta new computer from him which he installed along with a printer wehad purchased elsewhere but couldnt get set up. He did the installations as he advertises without extra charge. He is personable, knowledgeable, andaccommodating. We are pleased to recommend him.

Ka
Review №45

Warren did an amazing job. I had a laptop that was very slow and he installed a New Solid State hard drive and it is running great. I really appreciate his work and expertise. He was very fast and answered all my questions. I am highly recommending his services.

Ma
Review №46

I have no complaints. My questions were answered quickly. I found him available any time I tried to call. He is very busy but was able to keep to time frame he provided. I found his prices for his services reasonable. Would recommend this company to anyone.

Na
Review №47

He was amazing and extremely professional! I will continue to go to him in the future

Bi
Review №48

Great Price, Great service, great everything. Warren goes out of his way to do a great job and I cant say enough great things about his service.Highly Recommend!!

Sh
Review №49

Great Job! No more computer problems for me as long as I have Warrens number. Very polite, punctual, and professional! The best part, you dont have to unplug everything then lug it some place to be serviced.Thanks Warren youre the best!

Sh
Review №50

I called Warren in a panic (got his # off of google) yesterday when my pc basically gave up, dropped my pc off at 3pm & got it back in BRAND NEW condition at 9:30 this morning. I am a mortgage broker I cant tell you how upset and afraid I was to leave my pc with a stranger I found on the internet but I am thrilled beyond belief! Warren transformed my 6+ year old dinosaur to 2020 and then some! And I only missed 4 total hours of work! Thank you a million times Warren!Sharon CantwellThe Highlands, Louisville

Ph
Review №51

Excellent service. I was totally pleased with Warrens work. He is a great communicator, professional easy to work with and he got my laptop back in business. I would highly recommend him to anyone that is searching for computer repair.

Na
Review №52

Greatest Service I have ever found. Quick and professional and takes time to communicate. I highly recommend!!

Ba
Review №53

The best experience with a computer repair service ever!! Warren Fixed all my problems and removed all my viruses. And he did everything in record time and at a great price. I will always use A-Plus Shacklettes Computer Repair without hesitation!! great work!

Ba
Review №54

WOW. THIS WAS A GREAT EXPERIENCE. WARREN WAS GREAT TO WORK WITH AND VERY PROFESSIONAL EXPLAINING EVERYTHING.IT WAS A EXTRA PLUS FOR HIM TO COME & PICK UP AND DELIVER TO MY HOME. HELL ALWAYS BE MY NUMBER ONE GUY TO GO TO FOR ANY COMPUTER PROBLEMS.HES A MUST IF YOU NEED HELP WITH YOUR COMPUTER..

Sh
Review №55

Wow Great Service! I Will be calling Warren again in the future. Very quick response and very professional. I called because my laptop was running slow and he replaced the hard drive. It now runs faster than ever and I couldnt be more pleased. I highly recommend!

Aa
Review №56

Ive had the pleasure of A+ Shacklettes business since 2006. Quick turn-around. He puts good options on the table. Reasonably priced.

Jo
Review №57

Excellent Service!! Very quick turn around and at the best price of any place I called. Was very easy to talk to and very friendly. He even picked up the computer and brought back and setup at no extra charge. i would highly recommend this service if you need computer servicing at all.2 thumbs up!!!

Ja
Review №58

Best Computer Repair service i have ever dealt with. I called and he came out within minutes and removed viruses from my computer and now it is running great. He also was very informative and polite and answered all my dumb computer questions. The whole process was very easy and I had not had that kind of customer support with any business these days.If you are reading this I assure you wont be disappointed with A-Plus Shacklettes Computer Repair Service.

Bo
Review №59

If you want your computer repaired right, I would recommend that you let Warren do the job. He has helped us many times over the years and has always done a fabulous service. He is very reasonable on price and has everything fixed in a short time. We have always been pleased to do business with him. Highly recommend 5 stars!!

Ro
Review №60

Warren is an outstanding computer tech. He updated my old hard drive with a solid state drive. My computer is exceptionally fast. The turn-around time was quick. He set up a remote connection for any complications in the future. I highly recommend his service.

Jo
Review №61

I have found my new computer guy! My computer went to the blue screen of death and I thought I had lost everything. He was able to recover it all and back up the data on a second drive. And then he did it again for my desktop hard drive that died. All in a 24 hour period.Thanks Warren!

Ji
Review №62

Great Work! I Always have Warren fix my computers. He has been a very reliable and honest person and I will be using him in the future.He makes computer repair an easy process. Quick and at a great price. I highly recommend his services!!

Wi
Review №63

I can always rely on Warren and A-Plus Shacklettes Computer repair when I get myself in trouble as I have done for over 10 years. He is very patient with my lack of Computer knowledge and very quick to respond to my calls. I am recommending his services to all those that love good customer service. Again I highly recommend!

Ke
Review №64

Excellent service and great response time.Prices seem reasonable and competitive. Ill continue to utilize his services and would encourage others to utilize his assistance.

Me
Review №65

I have used A-Plus Shacklettes Computer Repair when I needed help installing a new printer and a couple of times when my computer wasnt acting right. Warren Shacklette helped me today when my computer started shutting down and restarting for no reason. Whenever Ive needed his help, he was able to identify the problem and correct it quickly. I highly recommend A-Plus Shacklettes Computer Repair. M. Harden

El
Review №66

Warren was very helpful and was able to turn around my computer extremely quick. Definitely would use them again! Thanks.

Ca
Review №67

I really love the ease of calling Shacklettes and not having to do a shop call. It was fast and easy and Warren made cleaning up my computer very easy. I will recommend to anyone.

Pr
Review №68

Warren is super friendly and easy to talk to. I went for a power cord and came out with an upgraded solid state 1TB drive bc the cost was so reasonable. I have been wanting a new computer, and now I wont need one!! He works from his home so there is very little overhead. He seems to be able to pass that savings on to you.

Za
Review №69

I found A-Plus Shacklettes Computer repair by referral and I was amazed at the friendly customer service I got. Warren went way above and beyond to fix my Laptop Hard drive and charging issues. He got me back up and now Its like I have a new laptop. This is by far the best experience with any business I have received not just in computer repair but in any type of service. This should be the norm for all businesses. Call Warren you will be glad you did!! Thanks again Warren!

Je
Review №70

Great experience! He was very nice and fixed all my problems and answered all my questions at a better price than most places I called. Very professional and knowledgeable about computer repair. I highly recommend A-Plus Shacklettes Computer Repair to anyone

t2
Review №71

Seems like a nice guy, but a little scatter brained. It was nice that he looked at my computer on short notice, but when I told him the problem he didnt really seem to address it. He did other work to the computer like putting windows 10 on it and said that would fix the issue (it didnt). I didnt feel it was worth $125 to not have the problem fixed or really even addressed. When I called him the next day to say it still didnt work he offered me a quick solution (a part that I could have got at walmart for $5 and required no expert installation). So ultimately I paid him $125 for $5 worth of work. Probably wont go back.Update: Warren had replied and based on the reply Im not surprised. This was about a month or so ago. We had port issues that he didnt address with the computer. I even talked to him about losing my job because of covid. He has a large and nice home. Why would I make this up?Attached photos are the results of Warrens work. We had no issues with error screens popping up. This only started after Warren had repaired the computer. We since purchased a new computer because my wife working from home right now due to covid needs it.

Wi
Review №72

He was highly recommended to me by many residents that live in our patio home community and now I see why. He did a great job of removing viruses from my computer and now it runs like it used to. Very nice and professional and i was very pleased to say the least.

ro
Review №73

Warren does an excellent job of solving my problem promptly. But, as important he does an excellent job of responding promptly, so you are not wondering if he will call you back, like we have to deal with so many people and companies these days!! I would highly recommend him to solve all your computer problems no matter if you have limited computer ability like me, or a company who cannot afford to be down very long.

Ca
Review №74

Warren responds quickly and is thorough in his repair and follow through. He has kept my computer in excellent repair for years and I feel extremely blessed to have his services so readily available when needed.

Ji
Review №75

I purchased this computer from Warren back in 2012, and not done anything extra to it since, its 7 years old and getting tired. I called Warren on Monday and he came to my house and picked it up and took it to his workshop and put in a new solid state hard drive and copied all my pictures data files, upgraded it to Windows 10 from 7. He was back on Tuesday with everything completed. He even answered several of my questions. He is great, not sure where Id be without his assistance.Thanks Warren!

Ju
Review №76

We Really appreciate Warren. He has helped us when we are totally frustrated with our computers. We live in Prospect and he always has time to come to our home the same day that we call him. He is very good at getting us back to normal and answers all of our questions. We really value his service and highly recommend to everyone.

He
Review №77

Warren did a great job remotely updating my computer from Windows 7 to Windows 10....Great Service and a Fair Price....Thanks...!

Ke
Review №78

Warren has been repairing desktops and laptops for me for at least five years now. He does an excellent job. I have also purchased a laptop and desktop as well. Warrens repair fees and purchasing prices appear to be more than fair. I strongly recommend him to fulfill your technology needs,

ro
Review №79

This was a great experience and I was very pleased as always. I would always use Warren and all the great work he does. I highly recommend to anyone and everyone. 5 Stars!!

Na
Review №80

Great job, fast and very helpful for a user who is not very knowledgeable. I found Warren to be very personable and someone I was happy to invite into my home. I look forward to being able to call him and get help quickly and expertly when I get problems on my computer.

Sh
Review №81

Excellent service!!! Had a computer crash and contacted Mr. Shacklette Sunday evening. He picked up my PC Monday morning. Had it back on Tuesday morning with a new hard drive and a Windows upgrade. VERY reasonable pricing. I highly recommend!!!

Lo
Review №82

Amazing service and fast! We needed 2 computers cleaned up and Warren was able get everything running great. He always comes through for us when we need him. He always does a great job and at a very reasonable price. We Couldnt be happier! Thanks Warren

pa
Review №83

Very fast and professional!! This is how computer repair should be. Warren always does a great job for me and my family. I highly recommend his services to anyone looking for computer repair in the future. 5 Star review

Jo
Review №84

Great Experience! I will use Warren for all my computing needs. He was very prompt and had my computer running better than it has in years.I would highly recommend his services!

Ma
Review №85

I like Warrens work enough that I added his business to my contacts. Gave me a great deal in an upgrade. Honest.

T
Review №86

Warren is brisk in his response, reliable and very flexible. He has worked with me for years on numerous computer issues and he consistently provides the same high level of service. He is honest and prompt and can do it all, from hardware problems to software problems. He really is a terrific resource and I dont know what I do without his services. He is the best.

Pe
Review №87

This guy was brilliant. He responded to my original request within minutes of posting. He can within 2 hours to collect my laptop and fixed it and brought it back within 24 hours.I am going to use Warren to upgrade my desk top computer now.He was also very reasonably priced especially for this level of service!Highly recommended.

sh
Review №88

Excellent service. Warren is very professional and does a fabulous job. I am always very satisfied with his quick response and thorough workmanship.

Su
Review №89

Warren Shacklett, the business owner, was great. He upgraded my computer to Windows 10 and installed a later version of MS Word. He also installed a solid state drive so that the computer operates faster. His price was great, his response time was wonderful and he answered my 100 questions ! I will definitely use him again and refer him to others.

Gr
Review №90

I have now dealt with A+ Shacklettes Computor Repair three times with lap top issues and I mean this. His service is incredible. Hes easy to work with and he knows his stuff. Hes the best Ive used.

Ru
Review №91

Extremely pleased with the service and work Warren did with our computer. He was very professional and very knowledgeable when explaining what would need to be done to fix our issue. Warren was easy to contact and honest with what needed to be done. Much better experience than dealing with your big box stores. I’d definitely return should we need the service in the future and highly recommend!

Jo
Review №92

Wonderful service and was very happy. He fixed my problems and got me back up and running. Very professional and quick response time.I do taxes and he really got me out of a jam. Highly recommend

De
Review №93

I couldnt be happier. I originally called Shacklettes because they were the only one listed that was open at 6:50 a.m.! But I will call again if I need them no matter what time it is. He answered the phone on the first ring and I told him what the problem was. He tentatively diagnosed it over the phone and told me the expected charge. He arrived promptly based on his estimated time of arrival. Fixed the computer for less than quoted! His original diagnosis was correct but he was able to do a work-a-round after all. Would highly recommend. Love the door to door service. Yes, it was $105. But today is icy and 15 degrees and in my book that makes this a REAL bargain!

De
Review №94

Warren is simply awesome! Our computer was eaten up with viruses and he remotely cleaned it up in short order! Its a great comfort to know that Warren is at-the-ready to take care of any of our computer needs. We HIGHLY recommend A-Plus Shackelettes Computer Repair!

To
Review №95

We live in Floyd Knobs and Warren comes and fixes our computer problems when we need him. He is outstanding in what he does. He is very friendly and we can always count on his knowledge and expertise. we highly recommend A-Plus Shacklettes Computer Repair!

Sa
Review №96

Warren responded within minutes of a search on Home Adviser for computer/printer help. He was available that day for repair. Quick response time, quick diagnosis, quick repair, and quick followup. All good.

Sh
Review №97

Getting the help I need at the time I need is an experience thats long over due. This is something all customers expect from merchants /vendorswithin each and every transaction. It is exactly what I received from Shacklettes A+ Computer Repair. I am thoroughly satisfied with his commitment to rendering great customer service. Thank you. Warren..

th
Review №98

Warren always gets our computers back on track when we get in a jam He is always available and comes out in quick time after we call and is very dependable. We will always call him for and computer repair problems or when we need a new computer. We are highly recommending with 5 Stars!

He
Review №99

Warren is fantastic! Prompt service, smart tailor-made advice, friendly and trustworthy! I have used him for years and will do so as long as he is in business.

Ga
Review №100

Called Warren one day and he came to fix my computer the next. He is quick and efficient. I will definitely recommend him.

Information
100 Photos
100 Comments
5 Rating
  • Address:11519 Shaffer Farms Ln, Louisville, KY 40291, United States
  • Site:https://louisvillekycomputerrepair.com/
  • Phone:+1 502-608-5654
Categories
  • Computer consultant
  • Computer accessories store
  • Computer repair service
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–3pm
  • Saturday:Closed
  • Sunday:7am–5pm
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