Highly recommended. He is very quick to get my PC into his shop, even willing to wait after hours for me. He is always responding to my messages and quick to provide solutions or willing to go the extra mile to help find the info/answer. Thanks for an amazing service!
Saved us twice in 6 weeks! Very responsive and great work! Thank you!
Although my all in one computer could not be repaired, he was able to retrieve my important files and music. He was able to repair our laptop and it is running great. Prices were reasonable and I highly recommend Fix Louisville Computers .Alison R.
Highly recommend. My computer hard drive crashed and I couldn’t locate any files or use my computer in any way. Tried Geek Squad initially but they were unsuccessful and failed to recover anything off the computer. Fix Louisville Computer Repair was very easy to work with. They got me in quickly and diagnosed the issue. Communication was great and they were able to recover almost all my files. Very reasonably priced and even offered suggestions to fix my old computer. If you are having computer issues I would recommend contacting them.
Fantastic experience! Very fair pricing! Super nice!Gene was extremely nice and communicated throughout the whole process with me. I was never in doubt of what was being done and what the path forward to repairs were. He made sure to explain any questions I had in a way that was easy to understand, even though I knew the technical side of things. Then he walked through things a bit more deeply too since I asked.He worked on my custom built PC, so Im sure he can fix anything you throw at him.Overall, extremely pleased with how it all went and will definitely return.
He did a great job. Retrieved the data we needed and fixed the issue. Thanks a lot and I would definitely recommend.
Good guy and local small business owner. Easily could have said repairs cost over $100 but quickly diagnosed simple fix with Chromebook issue in a matter of minutes for very reasonable price. Highly recommend.
Fast response and service. I 100% recommend this business. My sons laptop was really lagging and generally not working well. We brought it to Gene, and he was able to diagnose and repair same day!!
Ive never gone anywhere else to have my computer repaired and I dont ever plan to. Gene is extremely helpful, quick and honest. Before I had talked to him about my problem, I thought my laptop was a goner. Behold my laptop was fixed within a day of him getting the part! I dont know much about computers, but I know an expert when I see one. Ill be sending my friends here for any repairs I hear of! 10/10 fully recommend his service.
Its hard to give adequate praise to Gene Gruver of Fix Louisville Computer Repair. Hes highly competent, able to communicate clearly and patiently, and he got the job done timely, while working with me remotely. Hes also reasonable in his charges. I feel very fortunate to have found him and highly recommend him.
I was trying to get into an old computer, but it became a huge pain. He was able to work me in in less than a couple hours after I called, picked it up, and fixed it by the time I got my daughter from school. It was quick and painless, unlike Big Business, and the price was definitely affordable and well worth it. No doubt if I have another issue, this is the guy Ill call, and I highly suggest you do, too.
Gene was great to work with! He ordered my new MacBook screen and had it waiting for me before I dropped of my computer, never mind that I’d told him the wrong color and we had to order a second new screen. He was patient, flexible, and communicative, and had a very fast turnaround time. I highly recommend taking your computer issues to Fix Louisville Computer Repair.
Gene is friendly, fast, knowledgeable and efficient. he has effectively fixed our computers and set up our audio visual entertainment center. Gene Is your own personal IT department with the best rate possible. Highly recommend!
We had a last minute need to unlock a locked iPad. We were able to get same day service (even late in the day), which allowed us to take the iPad on vacation. We were very impressed with the quality and professionalism of the work performed. Would highly recommend!
Called Gene and explained my problem with my laptop. He saw me the same day and found I did not have issues with my laptop but with my internet service. When I asked how much I owed him, he said nothing. So nice to know there are still people who care and do not want to take advantage of people. Will certainly let my family and friends know of his business.
Gene was able to recover all my data from my laptop after my son spilled water on it! He saved me! He was very affordable and fair. I would highly recommend him. He was also very helpful suggesting new computers that would best fit my needs.
I couldnt be happier! I RUINED my work computer. I called, he had me swing over and he saved the day quicker than I thought possible.
Gene was absolutely an amazing find time help with our home laptops. Super responsive. He met me within two hours of the call. We needed our kids laptops fixed ASAP as they need them daily for home schooling. He was able to turn them both around within 24 hours. He was so transparent about what the issues were and upfront about costs. It was so much of a relief to deal with someone that was honest vs going to a corporate type establishment or franchise. His number is saved in my phone for any future concerns! Highly Highly recommend!
My son ordered a gaming pc off eBay that arrived broken. It would boot loop meaning it would continuously turn on and off. I contacted Gene who let me bring it in that same day and I stayed while he troubleshooted. I initially thought it was a power issue but he ruled that out so next step was to replace the motherboard. Because it was a brand new pc I decided I didn’t want to mess with it in case that wasn’t the problem-and then have to go through even more time waiting for different parts to ship in. So I decided to return it for a full refund from the seller.After all that and me wasting 90 minutes of his time Gene didn’t charge me a fee at all because he offers free diagnostic on PCs. He was very professional letting me know that whatever I wanted- it was my decision. So I left, my son’s pc still with me. On the drive home I felt convicted because the customer service I received in my opinion was unexpected and I’ve not had anything to match it in a long time. It was then I made my decision that I wanted him to have my business so I texted him and asked if he could order the motherboard and I’d bring back the pc.A week and a half later, (only this long because the seller of the motherboard from Amazon and USPS was super slow) my son now has his pc working and it’s amazing!!! Also want to mention that Gene didn’t charge an extra fee for the part either. He charged only what he paid and he was very transparent by showing me the price he bought it for plus an hour of labor. It was $180 I paid altogether. Well worth it! His response time on calls or text was fast too! Will be referring all my friends and family to him if they need computer repair. 5⭐️⭐️⭐️⭐️⭐️ all across the board! Very happy as it was a great experience! He even checked on the pc after we got home to make sure it was working ok. Wow!
AWESOME quality was amazing, time frame within hrs. Would recommend to anyone.
I spilled water on my computer 3 or 4 months ago. I thought it was no good anymore. Since school is starting soon I thought is at least try to see if it was salvageable. And im so happy I did. Gene was able to bring my computer back from the dead! I didnt think it would work but its perfect now, and the price was very fair! Thanks so much Gene☺
A+ service at great prices, repaired my sons PC in no time flat. Would highly recommend.
Gene was a pleasure working with. He is very knowledgeable and honest. Have gave me an honest assessment of my PC and the hardware needed to run MS Flight Sim 2020. He could have sold me unnecessary equipment but told me that I had what I needed to run the program. I highly recommend his services and will definitely use his services in the future. Five stars for sure!
Only took 3 days to get my laptop fixed and it now runs faster than ever.
He sat up my desktop and printer and was quick and professional and reasonable. I would highly recommend him for any of your electronic devices.
Very knowledgeable, easy to work with, and polite! I will definitely use this business again for any future computer services!!! He was honest about what could be fixed and didn’t run me through the turnip patch to get extra money.
Gene was very quick in responding to our computer problem. Easy to deal with and knowledgeable. Solved our problem in under an hour. Would definitely use him again.
Great, fast service. A+
Not only did they do the RAM upgrade on my iMac faster and cheaper than the other places I called, but they also delivered my computer when they were finished. If you need your Mac repaired/upgraded, don’t bother going anywhere else.
Thank you so much! Great service and kept me updated on repairs without having to ask!
Needed a new battery for my iPhone (older model). Gene was very responsive getting one in stock in two days time. I dropped it off and service was complete within the hour. Very professional, quick, and a great price! I definitely recommend Fix Louisville and will go back with any phone or computer issues in the future.
I highly recommend Fix Louisville. We were struggling with a new computer setup that wasn’t working and Gene saved us a lot of frustration and extra cost by knowing what to look for and having parts on hand to switch out to find the issue. We used him for a PC repair, but I know he does other technical work as well and every interaction we had with him gave me confidence in recommending him for other jobs.
Very Good Service and fast response time. Excellent Customer service and fixed the issue very quickly . Professional and helpful . A++, Will Recommend .
My keyboard stopped working on my 2012 MacBook Pro and Gene replaced it with a new one it works perfectly! Great service!
Fix Louisville did a wonderful job helping me upgrade my hard drive and transferring data to the new drive . Very professional and timely! I highly recommend Fix Louisville for your computer needs.
Service was very reasonable, I feel like I received honest assessment with my problems and Gene was very accommodating . In addition, he’s offered continued assistance if I run into any issues. Computer is running better for sure!
Well, I can’t give enough accolades for the service, professionalism and attention to detail I experienced with computer repair. Gene honored and respected Covid policy ( means a lot to this old lady!). Very reasonably priced and accommodating even to talking to the manufacturer. He tried “ one more thing” before a replacement, return ( which he oversees or does for you) or part replacement and solved the problem. The repair was done quickly and returned. You can’t find a better repair service anywhere!Suzanne H Barrow
He went above and beyond to help me get my daughters computer and running again. Very conscientious and professional.
Gene answered my questions quickly and had my Mac ready before the anticipated fix date. He also worked with me on price. I will definitely be taking all future repairs to him instead of the local name brand store.
Gene was able to get my laptop up and running after having water spilled on it and at a reasonable price! I would highly recommend.
I contacted Fix Louisville Computer Repair with a Blue Screen repair issue on a very old HP Windows computer running Windows 7 Ultimate. They were responsive almost immediately, even allowed text between us, which made things really easy for me. He is knowledgable and professional and was able to preform all the task at hand that I wanted to have done with the inclusion of several items that he thought might work to identify the Blue screen that I was getting on reboot. Unfortunately, we were not able to identify the exact issue relating to the BSOD, His analysis indicated a possible issue with the mother board, which is a know issue for this type of computer. I would not hesitate to use Fix Louisville Computer Repair with my next computer issue. On a side note, bc we could not find a solution to my problem, there was no charge, I appreciated the thought but still paid the fee (and a little more) for analyzing my computer bc they spend more than a few days looking over every possibility on my computer and kept me in contact every day. Great job, I recommend a 5 star review for these professionals.
Wow! Gene was able to help me right away. He is very quick to respond, had fair pricing, and even argued with HP about my warranty. Highly recommend!
Gene of Fix Louisville Computer Repairs offers patience, knowledge and concern when making computer repairs.
Great service!
Had them build a gaming desktop for my son. They built a beast that blew my son and me away. I was treated as if I was very important and a friend. They are very professional and knowledgeable. I highly recommend them and they always take care of customers. Thanks
These guys were terrific! they took my cracked screen, dented case, and hard drive that was old outdated, that I had bought somewhere previously and was ripped off, fixed me up and got me running like a brand new machine in less than 2 weeks, even through the covid-19 pandemic. I appreciate how they kept me in the loop of the status it was in. Gene even reassured me that my machine was well worth putting the money into it. I cant thank you enough.
I have used this companys services for 2 different laptops. I cant say enough good things about the depth of their knowledge, the quality of discussions about the problems with my computers and the results of their work. They are personable & easy to work with.
Google searched for pc repair. Emailed Gene Friday night. He responded by Saturday morning. Dropped off pc Saturday at 11am. He worked on it right away. Needed a new SSD HD. He ordered it Saturday afternoon. It arrived Monday. He had it replaced that day. Picked my pc up at 3pm Monday. Works great. Highly recommend.
He did exactly what I asked! He was professional and stuck to the quote he gave me.I am very pleased with my service
Just great. When you find trouble complaining about a company or small business, you know you’ve found a winner
Great service, technician was kind and friendly and informative.
He did a awesome job
Gene was great. He responded to my emails promptly and delivered when he said he would. The laptop repair was fast and the cost reasonable. Part of the problem was that we needed a new main battery for the laptop. Gene referred us to a reputable online distributor, walked me through a DIY battery replacement, and confirming that the DIY job was done correctly. He could have required that he do it himself, but, instead took the time to help a customer with a simple job. Can’t recommend Fix Louisville Computer Repair highly enough. Thanks, Gene. Your willingness to help a customer when you could have taken an extra dollar will hopefully result in more business for you. Five stars.