I worked there for 26 years. Being a Family Owned business. They always made you feel like a part of the Family. They take good care of their employees, and customers alike. So when my next adventure needed a copier. I knew who to call. Have not needed any service on this copier yet, but needed toner for the first time and just like most, waited till it ran out and didnt have any replacements. Called up Brian and less than 24hrs, it was at my doorstep. Twice have needed IT help on scanning. The Helpdesk is very knowledgeable and knows their stuff. Even though some may say I might get some special treatment, in my experience for all those years, every customer got that treatment.
Great sales and service. Jim takes care of my printer issues. He is very experienced, knowledgeable, and dependable. Prices are reasonable. Thank you Dupilcator Sales and Service for your community support. I do follow some of your projects.
Steven Brangers and Steven Anderson are WONDERFUL! Getting our new copier was a very quick and easy process. When it was delivered, the gentleman who set the new copier up actually took the time to train my entire staff on how to use the new machine. We had several questions a few days after it was delivered, and the technician came back out and was happy to help up us. Steven Brangers sold us our new copier and was spectacular and stayed in constant contact with me about the quotes that were drafted for me and when we finally picked a new copier, he made sure that we knew what was going on with delivery every step of the way. I had a billing question and Steven Anderson was WONDERFUL to work with! I cannot say enough about what a pleasure it was working with this company. If you ever need a new copier, Duplicator Sales & Service is the company to use! You wont be sorry that you did!!
We use Duplicator Sales & Service at my work. The team is always prompt, courteous, and makes sure we have everything we need. I am happy we are able to support a local company who cares about its clients.
Duplicator Sales & Service is a great company. We use them for our manufacturing/distribution site and I have nothing but good things to say (which is rare for me). I do not leave good reviews unless they really go out of their way, which this company does.
They give the best customer service around. They always answer trouble calls quickly and accurately. Been doing business for over 13 years.
Ive worked with Duplicator Sales under two different employers. Their products are always first class, and the support team is awesome.
Duplicator is always very prompt with any service needs we may have. I highly recommend them for any of your copier needs.
My organization has been a customer for many years. We moved this year and Duplicator Sales made the move easy by ensuring that the equipment was hooked up quickly and correctly.
They are always there when you need them and the job is complete when they leave. Thank you for your outstanding service!
Always get what we need done with fast response
Duplicator has done a wonderful job providing copier/printer equipment. I have dealt with their team through two customer companies, and their team has been great to work with at both companies. We have had little trouble with their machines, and their service team has taken care of any issues when they arose whether with the hardware itself or the network connections. Well recommended.
Excellent service - highly recommend!
Our business office has been partnering with Duplicator Sales and Service for as long as Ive been with the organization, and theyve met our every need in a timely, efficient manner. Our copier (and its support staff) is a trustworthy part of our production team!
Duplicator Sales installed and maintains the network printer. They have always been available to service it when needed. Would definitely endorse them as a valuable resource to your business.
These guys were great. I would recommend anyone using this company.
We use Duplicator for all of our IT needs. They are extremely helpful and have great, quick, customer service.
Great service and friendly people.
I havent used this company. But had an interesting experience during lunch traffic in New Albany today. Someone driving a company car #1601 decided to speed up super fast and almost hit me when he saw I was trying to get over.(due to the road up ahead being closed). I love that his license plate on this company car says, choose life when he had no problem putting myself or the 2 little girls in my van in danger. Ill make sure to let anyone who thinks about using this company know about my experience today.
Great company to work with.
Duplicator Sales and Derby City Litho are a great local company. Their customer service is excellent. From sales team to IT services to customer service, they are friendly and always response quickly to solves my organizations issues or meet our needs/requests.
Great customer service!
Service has always been immediate, no matter the situation. Great customer service!! Great product.
Duplicator Sales and Service is always easy to work with and has wonderful customer service. Every person you speak with is kind and helpful!!
Duplicator has great customer service - we are always able to get our printers serviced within one business day.
Duplicator Sales has been our go-to company for our copier for a number of years. They respond quickly and are very knowledgeable.Thanks Duplicator!
We have had very good service with this company, and we know many businesses in our rural area who also use this company with good results. Good follow up with customers, speedy repairs, contracts that work for us.
Though our business is 150 miles from the main office when we need service we get it fast! Furthermore their service is not the kind you have to call them back for again and again. They come and do the job right the first time. They are just a bunch of friendly and talented people who listen, evaluate your needs and get the job done. We couldnt be more pleased.
Whenever we need service from Duplicator Sales and Service, they are very quick to respond. The customer service is friendly and professional.
Our company uses Duplicator Sales and Service for our office copier, scanner, printer all in one. We do thousands of color and bw copies each month and our bill is roughly $125. We have used other companies in the past and would pay literally 5x this much and our machine was always having service issues and down for repairs. We have never had any issues with our machine, save a ton, and in addition to a great product and price, their customer service has always been friendly and helpful. They will repeatedly send you count requests, which can be annoying, but apparently its automated and at the end of the day its because they want to charge you for exactly what you used rather than over billing. Definitely recommend!
I think they have excellent customer services and their products/prices are reasonable.
Great prices. Customer service is outstanding!
Absolutely the best service. Quick, efficient, polite, very professional.
Duplicator Sales and Service provides quick, courteous service and repair services on our copier!!
We have worked with Duplicator Sales for almost 20 years, and they have always been very helpful and courteous, going out of their way to accommodate our business needs. They are a pleasure to do business with.
I have done business with Duplicator for over 20 years. I look forward to moving into the future with Duplicator. 2019 looks very interesting! Thank you for all your helpful knowledge.
My experience with Duplicator Sales and Service has always been great. Their friendly staff are knowledgeable and most helpful.
Always polite and quick to respond for service needs.
They have provided our company excellent service
Great service and reasonable prices.
Great prices, fast shipping and wonderful customer service
Great service! No complaints.
Great prices and fast service.
This company is first-rate!
Great to work with; excellent equipment features and reliability; fast response for service and supply calls.
Duplicator Sales is always helpful!
GREAT CUSTOMER SERVICES, Reliable, Friendly and reasonable.
We enjoy our service with Duplicator Sales. Very professional and they get the job done right.
We have been a customer for about 15 years and have been quite pleased with both equipment and service. Very prompt and very dependable.
Im not saying theyre grea justt because I work here, they really are wonderful planners. Thank you.
The Duplicator Sales & Service team is top shelf!
Been with Duplicator Sales for about 16 years and we are very pleased with their service. Always courteous and prompt to reply with any problem we’ve ever had.
Friendly, competent staff & quality work & products
The monthly flyer offers great tips!
Great customer service.
Very nice and professional.
Great customer service!
Nothing but good things to say! We have been with Duplicator for years excellent service!
In-depth knowledge and great service
Always prompt service when we need it. Thanks!
Best deals, best service, best friendly people.
Very dependable and cost effective.
Great company, great service!
Always a pleasure to work with them
Great customer service!!!
Very satisfied with our service from Duplicator Sales and Service
Class Act company to deal with!
Fast and helpful service!!
Great service and great people
Good service good people
We use Duplicator Sales to provide our Company copy, scanner, Fax, printer equipment. they provide us with quality equipment, service, and support.
Great company !
GREAT COMPANY!!!!!