Took the time to tell me all the service options available

Bought monthly subscription for my office at mellwood arts center. Half of the time we can’t connect and the other half is spent waiting for the equivalent of the 90s dial up speeds. Gets so bad I just tether my iPhone hotspot to my computer. I’ve tried having important business video conferencing with no success resulting in losing some deals. Run as fast as you can to another option

For lack of a better way to phrase it this place is a barrel of monkeys. Our company has attempted to work with them on multiple occasions and run into problems on all fronts with the exception of their web development office (have not worked with them, no inclination to).They suffer deeply from the Good Ol Boy problem that is apparent in many KY owned businesses. It would seem that the ownership/management makes no effort to be accountable for its problematic employees and the company is riddled with amateur personalities.Your time and money are better spent elsewhere. There are better, more competitive companies in the area.

Probably the most inconsistent service I have every subscribed too. I have a 50mb plan and usually can only get 10-12mb downstream. I can get 25mb if it is 11pm on a school night. I got more reliable internet with a 12mb plan through wind stream. I would stay clear from this service if you live in the Anchorage / Westport Road area. The only reason I give 2 stars is because the guys doing the installation were very professional and wore boot covers to keep my carpet from getting dirty.

Very fast Internet and amazing service

WOW, big business communications move over. As a small business owner I use Bluegrass net for all facets of my communications, and by the way they are a local business which means my dollars spent with them stay in town, not China, Mexico, or California. Just a few of the services we take advantage of is our land line phones, internet connection (fast and fast), exchange server, employee email platform, web hosting, and other facets. We continue to have a great relationship with this company, were not talking about them sending a Christmas card thanking us for our business...They regularly stop in to see how their services are working and if their is any issues that can make our life easier.And, yes, when I do call with a question or in need of a solution, a real person answers the phone and we can get straight to the task at hand without taking much time out of my day. I write this comment because of the time that they spent with us on integrating our staff emails and they bent over backwards to make sure it got done quickly and cost effectively. My wife and I were just floored on how they made sure it worked right and did exactly what it needed to do as opposed to another national company, I wont mention a name, who set us up with something similar and it didnt work properly and when we called to fix the very problem that we wanted to solve they charged huge rates to fix a problem with their system that never worked properly in the beginning. I should have called Bluegrass Net first.Ditch the big coms.

Good smart group of people.

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