Ive been going to Smiths for over ten years and I always have a great experience. They are honest, fast, and affordable. You dont have to worry about being taken advantage of, over sold, or over priced here. Walking distance from a coffee shop or bar for your waiting convenience. I highly recommend taking your car here!
Very friendly, accommodating, and knowledgeable all around. We appreciate all the work and advice they have done for us.
Awesome service been going Smiths Imports for 25+ years. Honest fair service!
Have 2005 Prius that needed a HV battery replaced. Mark gave me the address of a specialty shop that rebuilds those batteries. He was helpful and prompt. Great experience.
Reliable and fair prices. Serviced my bmw x5 for 3 years while i was in town
Great place to have your car worked on. They are very knowledgeable and always give you honest information about your car!
Love Smith and the boys, A1 service always
Very pleasant experience!
I was referred by one of my friends to this auto repair shop and so very glad I went. They were upfront and honest about what needed repaired. I was back up and running in no time. Definitely will be returning should repairs on my Lexus RX350 arise again.
They worked on my Toyota Matrix for 15 years. They did a good job.
My ppl go here I give him rides so he can get his caar fixedHe says that the work and the workers are top notch really above and beyond customer service again going by what they said LoL
So glad we took our Mazda in for maintenance here! We are new to Louisville and finding a regular mechanic who we can trust -- with the car and our budget -- was important to us. We found that at Smith! They gave me a ride home and worked quickly. Friendly and reliable, and I cant recommend them enough.
Real nice crew working here.
I have nern a loyal customer for decades. Mark Smith is honest and tremendously helpful. I know that the work done at his shop is done right and I have never had to take a car back for follow-up problems. Highly recommemd.
Awesome shop!! Mark and his crew are amazingly skilled and I wouldnt hesitate to take my Toyota there ever. Thanks guys!!
Ive been going taking my vehicles, both imported and not-so-imported to Smiths for 20 years. They know their stuff, they are honest, and stand by their work. Accept no substitutes!
Great service and people
Honest, very competent and helpful. Hard to find mechanics like these.
I have taken my car to Smiths for years and years... as does my family... and now some of my friends... they really are the best. Honest, friendly, transparent, HONEST... everything you want. It is a pleasure to support their business and send them more customers!
This place is the best. Honest business and very nice people!
Mark and his team are the BEST!Very honest, nice, and friendly. Very reasonable price!I have been going to Smith Imported Car Service for over 3 years. I am 100% satisfied with their services. They repair a variety of brands not only Bosch.
This family owned and operated car service is reliable and provides knowledgeable and honest automobile repair. Not only do they know their automobiles, but they back up their work and are always above-board in their assessments of your needs. Cannot say enough nice things about having a car repair facility which is always thorough in evaluations and mechanics.
Great and reliable work done on a consistent basis, and the best customer service around! They are always able to squeeze me in whenever Im having any issues and have always honored any warranties without any fuss or hassle. Convenient location and shuttle service to drop off for the day. Always extremely satisfied with my experience and never feel like I am getting swindled for services I dont need.
Marks and his team have always proven to be honest! So glad I found Smith Auto when I first moved to Louisville. Cant recommend enough!!
They do exactly what you need, but nothing you dont need.
The best auto service in Louisvile KY. Mark Smith has your back. Hell figure out whats wrong and fix it for you. Hes the acupuncturist of auto mechanics: finds and addresses the root cause and sees whats coming and takes care of preventive maintenance. 10 out of 5 stars!
These guys KNOW THEIR STUFF. THEYRE super easy to COMMUNICATE with, THEY GET IT DONE, THEYRE 5 STARS IN MY BOOK IN EVERY SINGLE WAY!!! LOVE THEM!!!
Fair and honest. What more can you ask. I was very worried since I moved away from my trusted mechanic. But a friend recommend Smiths. And when I needed them, my friend was right. Good, honest people that touched base as they went.
Ive been to Smiths many times over the years with different cars and each time the work was done in a timely fashion for a good price. Id recommend that if your car is in need of repair, take it to Smiths. You wont be disappointed.
Honest and thorough service. Work hard for solutions without overcharging. Theyve really helped me out of a pinch on two occasions going above and beyond to get me back on the road with super-fast turnaround. True value and stellar work.
Straightforward and personable service. First time customer who will be a repeat customer.
Family Run business with loyal well taken care of customers
Best repair shop ever. These guys will not do a repair if it is not needed. They are honest as the day is long. Theyve done work on half a dozen vehicles for us over the years. Extremely professional and reliable.
These guys are fantastic! Most of our family takes their vehicles to Smith Imports. They are honest, fair, and I am happy to say that as a woman who doesnt know a great deal about cars, walking in to a mechanics shop alone, they have never cheated me. And I have double-checked. My car is OLD and they could totally take advantage of that, but they never have. I have been taking my 1997 Subaru Impreza Outback Sport to them for the past 8 years. No complaints!
I chose to have the factory maintenance on my VW done here instead of the dealership. I saved hundreds of my valuable, hard earned dollars! The staff was friendly and they did a good job. I will definitely be a repeat customer...
Really nice folks. Great service. They help me out with information too.
This was my first time going to Smiths Imports to get work done on my Saab. In this particular instance, I had a cracked coolant reservoir that needed to be replaced. Not an easy to find part considering the fact that Saab is out of business, but Mark called around, found the part, and had it replaced the next day. The car is running great and Ill definitely be back if I ever need any work done on the car again.
Mark Smith is an honest hardworking guy who has always gone the extra mile to help me out with car repairs and issues. Weve had towing companies damage suspension components and he gets right on the phone with them to have them pay for the damage. We had a car with a bad transmission that he spent a whole day diagnosing and didnt charge me a penny. really great shop.
These guys are great fast n great prices! honest guys there will never goto the dealership for anything else!!. thanks mark!!
Sincere, honest and timely. This is what a mechanics place must be. I was told by a local Honda stealership that the rear ignition coil was bad and it would cost over 800 dollars to repair (parts and labor). I questioned the high cost and the stealership person said that to get to it it will be a while. I was looking for an alternative and found this gem. All the Google reviews are dot on. If you fancy the leather chaired lounges, the suited salesman and the free coffee this might not be for you. But if you want quality work done you will not miss a thing (while saving money)
Honest mechanics, friendly service. Hands down the best shop in Louisville.
Recommend strongly if u have a BMW VERY REASONABLE
I have not even had my car worked on by them yet and I can already tell they are great people. I called to get a quote on a part that I know needs to be replaced and instead of trying to take my money, they tried to help me out. The guy I spoke with looked up my car and issue to see if I could get Honda to cover it under warrenty because it is a known issue and Im just slightly out of the 5 year mark. He then also told me the estimate (which was comparable to everyone elses) and that it would be best for me to go with the Honda dealer if they are around the same price so that I can fight for Honda to help cover it. He even advised me of who I would need to speak with for the best outcome with the warrenty. Id give them my business any day.
Always smart, always fair.
Excellent service, exceedingly knowledgeable staff, reasonable prices, always right the first time
The Smith Brothers have been our go-to mechanics for almost thirty years. Theyre the best.
Excellent, honest service. Wouldnt go anywhere else.
Ive been a customer for 20+ years. Wouldnt take my Hondas anywhere else!
Great work, fair prices!
Great honest service and fast!
Good mechanic place
These guys are great!!
Professional Service