Always extremely helpful, no matter who you talk to, and they seem to genuinely care about customers.
The best customer service Ive ever experienced. A curteous knowledgeable human always answers you right away rather than some machine. Keep it up guys.
Recently, I had to change over many official documents on my thirtieth birthday including insurance from another state. I ended up with Ryan Baker and he was the first person that day to catch what day it was. He immediately chided me for doing so much adulting on a day meant for celebration! I was weary from dealing with official offices all morning and he just cracked me up. We had a great discussion, everything was transferred beyond smoothly and his birthday wishes really perked me up. I thought that was the end of it.A few days later a card came in the mail; I opened it and it was a birthday message from Ryan with a nail salon gift card and an order to go get my nails done and celebrate my birthday right. It was the sweetest thing Ive ever experienced in the customer service world and made my week. Sure enough later on I pampered myself and also stopped in next door to meet him face-to-face. Hes as lovely and genial in person as he is on paper and over the phone. Ill never forget that kindness- he went above and beyond to make me feel cared for and considered. I dont know any other agent that would do what he did- even my folks complained their agent never did anything like that! I cant recommend him more. Call him on your birthday and see what happens :) thank you, Ryan, for starting off this new decade with so much care. Happy to be a client of yours!
I called Ryan 20 minutes before closing. I needed gas to get home. He said the towing would take to long and offered to wire money to a Kroger. Needless to say, no one else would have gone to these lengths to help a customer. State farm and especially Ryan Baker isnt an insurance company, hes family. Dont settle for anything less.The best ever. Im steering everyone I know to him.Thanks again Ryan.
I have been working with Joy in this office. She is amazing! She is very professional and courteous, and knowledgeable as well. She patiently answers all of my questions and gets me the answers I need. I have dealt with insurance companies my whole life, and I can say without a doubt that insurance professionals like Joy are a rare breed. I highly recommend Ryan Baker State Farm. When you call, ask for Joy. You wont regret it.
Ryan and his staff are always smiling and willing to help no matter how big or small your questions or needs are. They do not treat you as just another customer they treat you like family!! I would give them 10 stars if I could. Always a great experience here and I will remain with them for life!!!
I am so grateful to have Ryan as my insurance agent for all my needs. Once again I needed something sent to the DMV and had to call in to him and I received the most fantastic professional customer oriented service. In todays world You Dont See people like Ryan who goes above and beyond to help you with anything you need and he genuinely wants to help you. You guys got a real winner there thanks for having people like Ryan on your staff.
I have been with this insurance company for a long time. They have always been helpful in anything I need.
Ryan Bakers office is so great! Jessica was so patient and understanding with me. She explained everything and got me an incredible rate!
Ryan has always been very helpful. Especially Recently trying to resolve a total loss case for me
Ryan and his staff was absolutely amazing. From the moment I walked through the door he was so helpful and answered all my questions. I lost my insurance company and needed business insurance quickly and he made the process so easy and enjoyable. I have recommended him to all my other business association members.
The people in his office is very nice and really helpful. They also explain anything you need them to and are very easy to get ahold of many hours of the day
Great customer service. Agent Beatty was very knowledgeable with the State Farm services. I would recommend him to anyone. Great agent and will be very successful with this company.
We used to be wih progresive insurance. Paying $371 a month.2 cars no renters insurance. We had been with them for over 12 yrs. Never late or missed any payment. At renewal time they raised our rates by $104 a month. To $475. Because their system didnt catch my speeding ticket at the last renewal. I called and tried to reason with them. No luck. So I told them to keep the policy. We would go else where. So we called every I mean EVERY other insurance company to quote us for auto insurance. And every one of them were extremely over priced. We thought we were stuck with progressive! ( A little back ground.) We have 2 vehicles both 2017. I have 1 accident on my record and 2 speeding tickets.my wife has a clean record. And for what we needed to be insured, every insurance company out there wanted $600-$700 a month. Even a different state farm agent quoted me $657 a month. Some how Jessica and the guys at Ryans office got our info. Gave us a call and took great care of our needs. When she told me the price, I asked her if she was sure? Man I was relived when she told me that it was correct. Jessica went above and beyond the call of duty looking for any and all savings possible. So not only are our vehicles fully covered, we now have renters insurance and its cheaper than any other company, or what we were paying before. I would like to personally thank Jessica and the guys. You helped us out so much.
I love this office very much, the staff are all polite, the service is excellent, and the manager there Ryan is really excellent. I cannot go to another office.
Best insurance agent ever. If you have a question, theres an answer. If you need help, the phone is answered within seconds. Very friendly, sincere, and professional. Havent had an insurance issue or inquiry yet that Ryan and his office havent resolved. Above and beyond service.
Ryan and his team are outstanding! They definitely make sure they get you the best rate possible! Definitely recommend him and his team to anyone!
Excellent service and courteous staff. I was able to get a quote quickly and they made me feel as if it wasn’t just about money but getting the best thing for me at the best price.
I have been with Ryan Baker State Farm for years and years . They have always taken care of all of our needs.
Working Hard to get that perfect 5 stars. Let me know how I can help you make life go right
Amazing, friendly staff. I would not hesitate to recommend them to a friend, family member or business connection.
Super friendly staff and did everything they could to save me on my car insurance!!
Very friendly, very accommodating to your schedule, super sweet, and helps you save every time you can.
Ryan Bakers whole office 🏢 staff is the Best!
Best place to go get insurance!!!
#myStateFarmAgent &Team is BETTERthanYours!!!👍👍👍
Good service
Amazing like always
Great service
Very helpful