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Aspen Ridge Insurance, LLC
9850 Von Allmen Ct Ste 201, Louisville, KY 40241, United States
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Aspen Ridge Insurance, LLC

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Re
Review №1

I recently met with Joel Peterson to discuss insurance coverage for our home, autos and business. He was on time for our meeting and was friendly, courteous and very polite.It was clear to me that he was honest and very knowledgeable about the insurance business. He answered all my questions and was very helpful. I never felt hurried or pushed into making a decision that I might second guess later. His presentation was professional in every way. He exhibited a customer first attitude which quickly set my mind at ease.He told me about his practice of giving back to the community. He is certainly a man of character and high moral and ethical standards. His company is the type of company I want to do business with.I was pleasantly surprised to see competitive prices as compared to what I have been paying. In fact, when I calculated everything together we will definitely save money.I highly recommend Joel Peterson and Aspen Ridge Insurance to anyone looking for insurance coverage.

Je
Review №2

Joel was amazing and found the best policy’s for me with the best prices. Wonderful team.

Sh
Review №3

Nothing but good things to say about Aspen Ridge Insurance! Great communication, fast responses, and over amazing customer service! Lowest quote I’ve gotten from any insurance company for my car! 10/10 would recommend them for any of your insurance needs (:

Br
Review №4

Joel and the team provided quick responsive service as we moved into the area from out of state. Joel took care of working with my mortgage company and also finding a good price for our car insurance. I would highly recommend working with Joel and his team for your insurance needs.

li
Review №5

I have never worked with an insurance company that was so caring. From them asking me if I was ok to helping me to go through with the other insurance company that was at fault. In this day and age you never hear anything good it’s also bad. So my experience was more than good it was GREAT

ga
Review №6

Dealt with Joel Peterson in transitioning my real estate, auto and umbrella policies under one company.The process was quite easy as Joel knows his business and was able to explain what needed to be done step by step. His agency was able to provide equal coverage to my prior insurers but at better rates. The company I moved to is still a highly rated insurance company with a recognizable name. I will recommend Aspen Ridge to friends.

he
Review №7

Loved working with Joel! He made the process of finding new insurance for our car and house so easy! Would recommend him to anyone.

Ka
Review №8

I appreciate Joels persistence and swift response time. I requested a quote and he found me a great deal within the hour, asked me a few questions, and boom- made it happen. He really hustles!

No
Review №9

Joel is amazing and deserves a raise. Spoke with another Erie representative at a completely different office 3 months ago and had no where near the experience I had with Joel. He even stayed late to help me out. I’d refer him to anybody

Me
Review №10

Joel Peterson is terrific! He helped me with all my insurance needs in a kind and professional manner!

Jo
Review №11

Great experience changing homeowner and car insurance policies. Joel Peterson walked me through differences in State Farm and Aspen Ridge Insurance. Saved me money with great coverage and worked with my Mortgage company to give them all the information they needed. Joan

Al
Review №12

I called Joel after being referred to his company. He saved me a substantial amount of money, offering lower rates than my previous insurance carrier.

Je
Review №13

Joel was very responsive and helpful as we switched both our auto and homeowners insurance. He answered all our questions thoroughly.

pc
Review №14

Joel was very quick to respond to our insurance needs. He helped navigate the process of determining exactly what we needed. Our savings are substantial when we switched from our current company. Thanks Joel!

ka
Review №15

Joel Petterson was so helpful, fast and got me a great deal on my car insurance. Went from 178 a month to 142 a month! Look no further and reach out to him.

As
Review №16

Austin Jones was super helpful and professional which a fantastic response time. He made getting insurance a great experience.

Ge
Review №17

This was a very painless and seamless process. Joel was very helpful and saved me a bunch of money on home and car insurance with better coverage on both. Very satisfied!

Do
Review №18

I cant say enough good things about Joel Peterson @ State Auto. I work as a secretary in a busy school office & he handled everything for me via text & email. He was professional but also treated me like we had known each other all our lives. He saved us over a $1,000 in premiums by insuring our home & autos. Thank you Joel!

Ch
Review №19

I shopped insurance with 4 different companies that all had Google reviews with a 4.6 or higher. While they were all good, Joel was the most responsive and found us the best price and value. We landed with Erie. He went head to head with other companies representing Erie. Joel found us big savings. We not only doubled our coverage, we added an umbrella policy and and rental property and still saved $450/ year. Now, you probably think our last policy was just overpriced. It wasnt. Until we talked to Joel, our last policy (Travelers) was within $200/yr of everyone else that submitted a quote . This boy knows his business.

Aa
Review №20

Joel was very helpful in getting me the best rate possibleHighly recommend 👌

Pa
Review №21

Although he was not my insurance agent then, I had known Joel Peterson professionally for about 15 years, and knew him to be knowledgeable and trustworthy. My wife and I had multiple policies with the same insurance company he worked for but we had a different agent, (who was not great at returning calls in a timely fashion, if at all). I was the VP of Marketing for the local education-based credit union (Class Act) whose members received a discount from the insurance company Joel worked for. Because of that affinity relationship, I would often work with Joel to help our credit union members get great deals on insurance. It was a pleasure working with Joel. Usually, he was able to offer our members significant savings on their monthly auto and home premiums. My wife and I had been with that insurance company since 1994 - 26 years, but in recent years the rates kept jumping up by 25 - 30 % each time the renewal came due - even though we had zero claims and stellar driving records. We got into the routine of calling our agent and then he would eventually work some voodoo to get our rates back close to what they had been. However, this year that company was not able to re-rate us so we called Aspen Ridge to get a quote from Joel. He was able to shop several companies and offered us better coverage for about $500 less per year with a large reputable insurance company. We of course are happy with the savings, but happier still to have Joel as our agent. He is quick to call back, or answer whenever we call which is a huge upgrade from our previous agent. I always knew Joel would one day win my business, and Im glad that day has now arrived. I highly recommend that others give Aspen Ridge the opportunity for any of their insurance needs.

Ch
Review №22

Joel is great and easy to work with. Always responsive regarding any questions we have, and helps us determine the best fit for our needs. Highly recommend working with Joel.

2m
Review №23

I found Aspen Ridge when I GOOGLED for a new insurance carrier on July 3rd, 2020--because my then-active insurance carrier did not respond to my emails or the telephone voice mail messages Id left them, inquiring about adding a new car to my policy. The only time Id ever heard from that company was when increasing my rates for no reason. They never checked on me to see how my coverage was, or offered to check for better rates. After seeing Aspen Ridge on Google, I called them and Joel immediately answered the phone. He was kind enough to spend time answering several questions I had about coverage for the car I was about to purchase. He instilled the confidence I needed to switch all of my policies to Aspen Ridge. That was nearly three months ago, and I am totally happy with Aspen Ridge. They are very good communicators and knowledgeable. Their rates are competitive. I truly feel they are looking out for my best interests and I highly recommend their services. Don D.

Da
Review №24

Joel was great to work with and met all of our needs to insure our new home and saved us $100 a month on our car insurance!

Ke
Review №25

Joel Peterson at Aspen Ridge Insurance is the best insurance agent weve ever had! Hes knowledgeable, responds so quickly, and if we have a question about anything car insurance related, like car rentals, he goes out of the way to find out the answer for us.

Li
Review №26

Just became a new customer of ARI and so far, were impressed. Very professional and responsive. Easy to deal with, honest, and transparent. We never at any point felt pressured and got the sense that they really have the customers best interest in mind. The bonus is we did save money but it was really the pleasant and customer-driven service that won us over.

Em
Review №27

We were able to save money when we changed to Aspen Ridge Insurance, and we worked with Joel who was responsive and really made us feel like he wanted what was best for us! He also helped us when we decided to bundle and made the process so smooth!

Th
Review №28

We really enjoy the one on one relationship that Aspen Ridge gives us. We do not have to talk to a Team Member before being connected to our agent. They also shopped our insurance needs to determine which company will meet our needs at the best rate. I highly recommend Aspen!

Dr
Review №29

We received a mailer from Joel and were happy to reach out to see how he could assist with our insurance needs. Aspen Ridge was able to help us find substantial savings on both our auto and home owners policies. Service was prompt and helped us navigate some changes on our home owners policy to ensure we are adequately covered for upgrades and renovations. I would highly recommend reaching out for quotes on coverage!

Ev
Review №30

Joel has been great to work with. My family has known him for years. He was able to find me an auto insurance quote for better coverage while also saving me $50/month. Would certainly recommend for any of your insurance needs.

St
Review №31

I Highly Recommend anyone Looking for Home or Auto or Both to Reach out to this Company.! I Totally did Quart wheels on the Amount of Money they saved me !! Very Professional and Catered to all My Needs.!!

Do
Review №32

By far the best insurance company I have ever worked with. They are pleasant and professional. Our last broker literally screamed at my wife for checking a price somewhere else after having the worst experience possible multiple times with them. Aspen was a breathe of fresh air and our referral to them could not have been at a better time. Thank you Aspen Ridge!! Don’t ever change!

Ha
Review №33

Working with Joel Peterson has been easy! He has worked hard to get me the BEST quotes at cheap prices. So happy to be working with him.

Er
Review №34

Joel is very thorough and knows insurance through-and-through. Just got new policies with him and got better coverages with significant premium savings.

Ed
Review №35

Aspen Ridge Insurance has been so helpful over the past few years since we joined. They helped us navigate the changing environment from an unexpected auto accident to the purchase of a new home. The CEO has been involved in every touch point and they have been very responsive and very reliable.

La
Review №36

Aspen Ridge is fantastic to work with! Joel is helpful, knowledgeable, and made it easy for us to not only find the right insurance policies for every area of our life, but he also saved us money!

Br
Review №37

Joel Peterson is both our son and our insurance agent. He got a better price for the insurance on our house and car than we had been paying. So, even from Michigan with its high no-fault auto rates, he was able to do better for us. Plus additional discounts saved us even more.Also, I’ve seen how hard he works to help people find high quality insurance that meets people’s needs, at a better price!Thanks and Blessings,Dad/Bruce Peterson

Br
Review №38

Very Professional, A+ Experience. Outstanding Customer Service & attention to detail. Joel at Aspen Ridge is a person of great character & amazing to work with. Helped me to get the best policy for my vessel & Beat all competitors quotes. Smooth transition of coverage that made the process very quick, easy & worry free.. Highly recommend! Thank You again.

An
Review №39

Had a nightmare experience with Allstate and Joel stepped right in and saved the day, and saved me money as well. Have worked with him professionally for a couple years, now working with him personally. Always responds in a timely manner.

Ro
Review №40

This my 2nd time dealing with Joel and it has been a pleasure. Very courteous an attentive to our needs!

Cr
Review №41

Has always been there when I called. Very responsive and jumps right on anything I needed help with. Found me the best deal on my insurance needs. Made me feel like Im more than just another customer. Highly recommend.

Ha
Review №42

Best service anyone could ask for. It took 1 phone call to get a quote with insurance options tailored to my needs that was also a great deal. Any question I had was answered in a minute over phone/email/text. Joel and the rest of the Aspen Ridge team make insurance shopping a very personalized experience, felt no pressure to purchase insurance through them, and most importantly I did not receive tens of scam phone calls from insurance brokers which happens when you request a quote online. I will never go back to buying insurance directly from insurance companies. Aspen Ridge will always have my business!!

ch
Review №43

Joel was awesome and found the best cheapest insurance for our family!❤️❤️

Je
Review №44

Aspen Ridge was very responsive and able to substantially reduce my insurance premiums. Highly recommend giving them a chance to do the same for you.

Sh
Review №45

Austin Jones is awesome a true jewel! Anytime I need help with something he’s always very responsive, informative and helpful. He has helped us save a ton of money. I’ve even got my mother and sister to get their insurance through him

ve
Review №46

Great people to work with. Joel was on vacation when I emailed him for quote, he called me in no time and sat with me on phone for almost an hour to get us a quote. Shows how much they are dedicated to their customers and service.

Lo
Review №47

Joel made the switch worthwhile with a reputable underwriter.

Sc
Review №48

Joel came recommend by a friend. I gave him a call. I was a little nervous about switching insurance companies because I’ve been with mine since I started driving and purchased my house. He made the process very easy and provided me with what I felt was his genuine best opinion. I’m very happy with my new coverage. I’m getting more coverage on my house for about the same price and saving almost $700 on my car insurance a year!! very happy. Thanks Joel

Da
Review №49

My agent, Joel, helped me quickly and thoroughly navigate a difficult and complicated situation in my life. He made obtaining my policy seem almost effortless. As a former Progressive customer for over 10 years, I can say for certain that it was no small thing for me to switch to a new insurance provider, but I havent had any doubts since day one.

Ma
Review №50

Joel always goes above and beyond for all of our clients! He is super responsive and definitely makes sure that he is getting the best insurance coverage for our borrowers! I highly recommend Joel and Aspen Ridge Insurance!!

An
Review №51

Austin was extremely helpful and respectful. Grade A service!

Ta
Review №52

Working through agent Joel Peterson for over a year now and has been nothing less than a great experience. He consistently ensures we are provided with the appropriate coverage and great prices. We are very comfortable contacting Joel with any issues or questions we may have and he goes beyond in achieving results. Would highly recommend to others.

Ca
Review №53

The owner/independent agent responded to my inquiry right away. We had a comprehensive conversation and within a brief time he sent a thorough and responsive quote from a highly reputable company. I highly recommend Aspen Ridge Insurance.

Ke
Review №54

If you are looking for great service, look no further. Joel has been fantastic to work with! He helped us find a great insurance policy for both our car and new home! He is always available and quick to answer any questions I might have. Highly recommend!

Co
Review №55

Aspen Ridge was very professional and they were able to save me a significant amount on insurance. They also responded very quickly to any questions I had. I would highly recommend them.

Ro
Review №56

I have never seen a service so loyal to it’s customers! If I need ANYTHING insurance related, I just email Joel! When my son was in a wreck, I emailed Joel and he called me at midnight to calm me down and walk me through what I needed to do. I recently sold and bought a vehicle and all I had to do was email Joel and he took care of business promptly! I have no anxiety with insurance related issues because I know all I have to do is email Joel and it’s taken care of. I have 3 vehicles and homeowners insurance through this agency. He is my “go to insurance guy”. I HIGHLY recommend this service!

Ur
Review №57

I was shopping for insurance and I got Joels contact info from a friend of mine. I send Joels my insurance requirements and he went to work. Rest is history. I definitely recommend Joel to anyone looking for insurance.

Es
Review №58

Went out of his way to make sure I get the best rates.

Cu
Review №59

Austin is great to work with and covers every detail!!

Mi
Review №60

Joel was incredible and saved me 130 dollars a month on my car insurance. Thank you so much for being diligent when finding me a quote. I will recommend you to all my peers. Take care.

Jo
Review №61

I’ve know Joel for years and he was great to deal with. He was able to save me over $1,000/yr for better coverage AND on a nicer house! I highly recommend giving him a shot to earn your business.

Ra
Review №62

Extremely satisfied! Saved us 20% and with a reputable company with more coverage. Very timely, thorough, professional and friendly!

St
Review №63

Great experience start to finish! So refreshing to have a great company now days!

Da
Review №64

I worked with Joel Peterson and he was very professional. He answered any and all questions I had and he was quick to get my insurance quote and help me get great insurance at a much better price than my previous insurance. He called back and kept everything moving quickly until the agreement was completed. I definitely will be suggesting him to all my family and friends. Thank you Joel for a job done in excellence.

GL
Review №65

Austin Jones is definitely a people person who communicates well.Excellent service.

St
Review №66

Joel was very professional and he responded quickly to my email. I was looking for affordable coverage but wanted quality service to. He delivered both. I look forward to many years with Aspen! Thanks

Ma
Review №67

This was my first experience doing insurance business with Aspen Ridge Insurance and Joel Peterson founder & CEO.It was a very positive, friendly and productive experience.Received the best insurance coverages at a very affordable price.MR. Peterson was very effective in pulling together the coverages & policies I needed in a very timely and professional manner. His follow up was excellent.In my seventy five years of living I’ve had experience with several companies and Aspen Ridge insurance is above the rest.Maurice Mercier

Di
Review №68

I have appreciated very much how helpful Joel has been in dealing with different types of insurance. Currently have 3 autos, our home, and our rental insured and have been happy with prices and his availability. I bought a car on a Tues afternoon and texted Joel about insuring it. He got back with me right away, despite being on vacation with his family!Thank you

Ma
Review №69

Joel was exceptional to work with! He was dedicated to answering all our questions thoroughly and efficiently. He found us a home and auto policy that was exactly what we needed all while saving us money on our annual premiums! Highly recommend Joel with Aspen Ridge Insurance 😊

Al
Review №70

Joel has been amazing to work with. He got us a great rate and better coverage than we previously had! I highly recommend giving him a call!

Pa
Review №71

Joel saved me $1000 a year with even better coverage than Allstate!

Sh
Review №72

We are fairly new customers with this company. Going through the process of finding new insurance is very grueling; not a fun task. But, Joel, at Aspen Ridge Insurance, was very helpful and made the process seem a lot easier than it has been in the past. I feel he found the best coverage for our family and for the best price. Thank you Joel for all of your hard work, time and consideration. We look forward to being with you for a long time!

Ki
Review №73

Joel was a great help to me finding insurance on THREE houses when my first two failed inspection. The rates he found me were great and he was both responsive and friendly. I would highly recommend him.

Li
Review №74

Austin Jones has been amazing to work with for our auto and homeowners policies as we make the transition from Oklahoma to Kentucky. A lot has changed with the insurance laws sense I left Ky. more years than I want to admit to leaving. Austin has answered all questions and adjusted dates and continues to be flexible as we sell our small farm in Oklahoma and buy a home in Kentucky. His knowledge and help has been gratefully appreciated.

Ta
Review №75

Joel was professional and very knowledgeable regarding our insurance. He was very responsive when I had questions and saved us quite a bit of money from our previous company! He worked very hard to get us the best price he could!

Is
Review №76

What a great company to work with! He was quick and very efficient with service! Always answered my call and fantastic. Highly recommended!

Al
Review №77

Joel was great to work with. He was very professional and extremely timely. Took less than 24 hours to get me a great deal on homeowners and auto insurance. I would not hesitate to contact him again for my insurance needs.

Tr
Review №78

Aspen Ridge has great customer service! Things weren’t quite right for us to make a switch a year ago but thankfully Joel kept an eye out for new options and we are now! Joel always responds to my questions quickly. We also love that we are helping a smaller business to grow!!

19
Review №79

They were able to save us money and got back with us quickly! I would highly recommend letting them help you with all of your insurance needs!

Ma
Review №80

Friendly, knowledgeable, and professional! Joel found us excellent coverage for both auto and home at premiums that were MUCH lower than what we had been paying. Even though he is based in Kentucky, Joel knew how to navigate the peculiarities of Michigans insurance law. In short: it has been a wonderful experience working with Aspen Ridge. Highly recommended!!

Ki
Review №81

Joel is incredibly fast, professional, and accommodating when it comes to finding the best insurance coverages! We shopped around but stopped looking as soon as we found Aspen Ridge Insurance — you won’t find better pricing or better customer service with any other company.

Er
Review №82

Joel Peterson is a top notch individual and an excellent communicator!

Ch
Review №83

We are very pleased and satisfied with Joels business and quote. We have known him and trusted for several years

An
Review №84

Joel has been extremely helpful in my transitioning from Texas to Kentucky. He is thorough without being pushy and follows up on a regular basis to make sure my insurance coverage is correct and adequate. I highly recommend this company. I don’t trust easily but Joel and Aspen have certainly gained my trust.

Ov
Review №85

My agent Joel has been very helpful with getting new insurance for not only my car but also the house. Hes very nice to work with as well. Definitely a guy you want to talk to for all your insurance needs

Jo
Review №86

Austin Jones was great to work with. He responds quickly and communicates well and was able to save me money on my renters insurance. And he is still great to work with as I am thinking I purchasing a new car and he has stayed quick with his answers to my questions and quotes. I would highly recommend working with him because he can and will save you money.

Ki
Review №87

Very easy to work with. Just made some changes to my policy and Joel was very prompt with his response and made the entire transaction smooth and painless!

Ga
Review №88

Joel made our move to the Louisville area very simple and smooth. He worked to give us multiple quotes to find the best bundle, with the most protection, at the best rate. Hes very personable and connects with you as a person, not just a customer. I would recommend Joel to anyone looking for a new insurance agent.

Je
Review №89

Joel exemplifies customer service. Initially, he found me affordable auto and homeowners policies, without compromising quality. Little did I know, he’d be available at 8:30 one Monday morning when I called to let him know I had been in an accident. He immediately texted me the claims contact number, my policy number, and a quick summary of my coverage so I didn’t have to go hunting in my glove compartment for it (all this without asking). I was able to call MetLife, get arrangements for the other person’s repair, get my car taken to the shop, arrange for a rental and get to work by 10 a.m. I could not have asked for better customer service In regards to Joel or the insurance he recommended for me. In today’s world of automation, it is great having the personal touch that Joel provides. I could not have asked for a better experience for a tough situation. I highly recommend Joel!

Li
Review №90

Joel is amazing!! He has helped me on 2 different occasions and has helped find me the best policies that work for me and my budget. He is always on top of getting things done promptly and efficiently. I highly recommend him for your next renewal of any policies that you have!!!!

Be
Review №91

We recently transferred our Homeowners and Auto coverage from another insurance company to Aspen Ridge. Joel is knowledgeable and easy to work with. The whole process was quick and our new policies are saving us a little over $600 a year. I highly recommend using Joel at Aspen Ridge Insurance for all of your insurance needs.

Du
Review №92

Joel and Suzanne make an amazing team and were amazing to work with. I couldn’t believe the amount of time Joel spent refining the details to get huge savings from my previous policies (saving me 50%). I had a feeling my last agent was taking advantage of me and looking out for their own self interest. But Joel is straight to the point and got right down to what was important to me. He’s become a good friend and my wife won’t stop going on about how handsome he is!

Ch
Review №93

Austin was very helpful and friendly in helping us setting up our home and contents insurance. We had just moved from Australia and were very unfamiliar with insurance companies here and what coverage options were available, but Austin was great at talking us through everything and making it as easy as possible to setup. Austin was also very quick to respond to emails and easily contactable. We would highly recommend Austin and Aspen Ridge Insurance!

Ta
Review №94

Joel was able to help me save so much and was so great to work with. He was able to answer any and all questions and did so quickly as well! Would definitely recommend!

Da
Review №95

Has done great job, even with all changes we have made!

Th
Review №96

Joel was able to get the coverage my family needed quickly and that coverage was at a much cheaper rate.

Jo
Review №97

Needed new home insurance and Aspen Ridge was by far the best option. Customer service was great and they politely followed up and answered all my questions along the way of me doing my own due diligence. Highly recommended.

st
Review №98

Aspen has great rates and the customer service I’ve received has been excellent!

Ky
Review №99

Joel was great. Instead of spending a lot of time shopping for car insurance with individual insurance companies, Joel took all my information and found the best price possible. I was able to save $500 a year by switching companies.

Ge
Review №100

I love working with Joel Peterson he is very clear when giving quotes, always available to answer your questions and very professional.

Information
28 Photos
100 Comments
5 Rating
  • Address:9850 Von Allmen Ct Ste 201, Louisville, KY 40241, United States
  • Site:https://aspenridgeinsurance.com/
  • Phone:+1 502-233-2272
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Highlights
  • Veteran-led:Yes
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