I would rate this business 5 stars if you do not have pets, 1star if you do.First the good: the owner seems like a good guy, scheduled service promptly, arrived on time. The rugs looked great.The very bad: My elderly rescue dog apparently was having accidents at night, although never during the day. By the time I discovered this, there was a definite odor. I told the owner that the rugs needed to be cleaned, but my main concern was eliminating the odor. He suggested that I replace the rug pad as well as the cleaning. I did that. I contracted for cleaning, pet treatment and stain guard and confined the dog at night. I was never informed that it was likely that all this would leave the rugs smelling as bad, if not worse, than before. These are not expensive rugs, but I really liked them. Had I known, I would simply have replaced the rugs far more cheaply than the cost to have this business clean them.
They were great! Allowed me to move around my appointment multiple times and they even reattached a duct that had come completely off. Can’t recommend enough. Thank you!
I had a great experience with the company. The employees (Desmond and Errol) were knowledgeable and answered all my questions. They were pleasant and the things they moved they put back in place. I have already recommended and will definitely use again.
Great experience having my ducts cleaned. Knowledgeable, professional, and helpful. Thank you!
Not often someone calls to come earlier and the owner Dan did a great job. Very professional
This company is magnificent. Professional on time and the job they do is incredible. Have used twice now.
I used Dan Boston to clean the air vents at my old house before we moved (previous review listed under Spencer Freeman). No brainer we used him again for our new home. This new home appears to have not been cleaned since it’s build in 2006! FILTHY! The amount of dust, grime, debris and random things in the floor vents was enough to make you sick! But Dan and Jamie cleaned all my returns, vents, dryer vent and AC unit(in the basement) in no more than a hour. Dan has to replace my outside dryer vent thing as it was old, busted up and didn’t even have the grate that keeps mice and other things out! Ekk! We also did the $80 mold and mildew treatment as those are two major things I’m allergic too and suffer from major allergies all year.We’ve already noticed the 3rd floor is much cooler now and I’m not sneezing like I did initially moving in. I’m so happy to have found Dan Boston carpet and Air duct cleaning! Everyone I encounter with this company is beyond friendly and helpful. Great conversation too! They take extra care to not damage anything or leave messes behind. They have wall protectors for the corners where the goose will be sliding past, covers for their shoes and move their equipment when they move, so the house is still walkable and not messy at all as they work.Very pleased for the 2nd time, have recommended to many family & friends and will continue to do so!
I made an appointment on Tuesday and was scheduled the same week The woman I spoke with to schedule on the phone was so pleasant and helpful. She broke down the costs, what all it entailed and time frames. Dan Boston came out to clean our air ducts today and from the polite knock and smiling face (could tell through the mask) I felt at ease. we had a window time of 9-10 and he arrived at 9:01 exactly. He set up barrier plates to protect the corners of our walls and brought in no dirt from the outside at all. Dan was kind, funny, honest and down to earth. He even cleaned our bathroom air vents as well. We asked questions, and he answered them thoroughly. When he had to move furniture he placed it back EXACTLY where we had it. Our over sized living chair had indents in the carpet, Dan has such an eye for detail, he moved the chair back so that the legs were sitting in those same exact indents.If I could give more than 5 stars I would, but instead I will recommend them to all my friends and family. Great work and its truly appreciated!
Asked for a carpet cleaning estimate and got one back...the same day. They came and cleaned all the bedrooms upstairs. Great job. I saw on the truck they do dryer vents. I showed the guy the dryer which is a stacked unit in a pretty same space. He said he could do it and I asked when. He said how about now? Terrific. Come to find out the vent hose was loose so they not only cleaned the venting but secured the hose which was no small job. I highly recommend these guys!
Dan and James were very professional and did a great job.. Went above and beyond, even cleaned my dryer vent. I recommend their service
Great service!! The owner is awesome so nice and sweet they were even early I would highly recommend I wish I could give them 10 stars!!
I had the air ducts in the house cleaned out and what a difference it has made! Jamie and James came to do the work and they were on time, very professional and friendly, and put everything back in place when they were done. I would definitely recommend this company and will certainly use them again.
Jamie and James were very friendly and very professional. They explained everything they were doing and were very thorough with their work. I would highly recommend Boston for air duct and dryer vent cleaning.
Im very pleased with the results of the duct cleaning. Air quality noticeably improved. Jamie and James went above and beyond - they were polite and professional and took extra care in my home. Thanks so much. I will definitely be a repeat customer!
We were so pleased with this company! Dan Boston, the owner, was the one who came and cleaned our air ducts. He was thorough, professional, and has to be one of the most genuine, friendly people weve ever had the pleasure of meeting. It is almost impossible to find good service these days, Dan was such a breath of fresh air. We will use them again and exclusively, and we will gladly recommend them to family and friends.
I would recommend this company to clean air ducts! The price was reasonable! They were on time, explained everything and let me watch, I will be calling them every year for my duct maintenance!
Dan was wonderful! He was so friendly and explained the benefits of each of my options, but was not pushy at all. He came with his equipment and did a thorough job, taking the time and effort to make sure the job was done right. Will be recommending and reusing!
I couldn’t be happier with the service that Dan Boston himself provided (air duct and dryer vent cleaning), would highly recommend to others and will definitely use him again. The pricing was very competitive, the scheduling was easy, & I also appreciated the convenience of the text notification/technology use by the company. We notice a substantial difference in our air quality after this cleaning!
*Late review* I had Dan come out and clean my ducts last year. He treated me with dignity and respect. The prices were lower than I had anticipated and the quality of his service is outstanding. I stopped by his page because I am going to contact him for services and realized I had not left a review yet.
Dan Boston is very nice, and showed up on time. He did an outstanding job. We used the company to clean out all 15 vents. The price was very reasonable. I will call his company again to clean all my intakes and returns. I highly recommend this company to anyone who wants their vents, intakes, and returns cleaned. Thanks Boston Carpet and Air duct cleaning for a great experience.
Really nice to know and have a great business like Boston carpet cleaning.... Dan was very nice and on time to clean our dryer vent out. Awesome job and we will be using Boston again for all our cleaning needs.Thank You !!!!
Always excellent service! Dan is very friendly and explains what he is doing and why. Will call them again
The service I originally paid for on Groupon and the customer service these people had to offer more than exceeded my expectations!! They went above and beyond and even helped me with some things that were not in my package! Very friendly and highly recommend! Can’t wait for them to come back and service my whole house along with chimey cleaning!
Dan is very thorough and I appreciate that he wants to make sure the job is done the right way!
I bought a Groupon for vent cleaning with Boston carpet and also scheduled carpet cleaning the same day. Dan and Gene were very prompt, professional and courteous! The job was complete within 1 1/2 hour.I am a very satisfied customer and highly recommend Boston Carpet and will use them in the future!
I truly cant express how great this company is. Jamie and James were very respectful and did their job great. I wasnt worried about having to watch them. My air already feels great to breathe in. We had a house fire and they cleaned everything great. Would definitely recommend them to anyone and their prices are resonable. The owner is awesome and so is Ms Jie. Thank You all so much. God Bless This Company.
Dan Boston was extremely professional and friendly, I will recommend him highly. We will make this our go to company from now on. Thanks for your service!
They did a great job cleaning vents. At the last minute we asked them to clean bedroom carpet that we had been unable to get clean. The carpet looks great.
We hired Boston Carpet Cleaning to clean 2 rooms with carpet stains from a sick dog. There were unforeseen scheduling issues, causing the cleaning to happen a week after the carpet got stained but they assured us that they rarely see a stain they cant get out. Dan Boston and his helper, James, were extremely polite, professional and easy to talk to. When they finished cleaning the carpets it looked great and like the stains were gone. Once the carpet dried, one room was clean but the stains in the second room were very prominent again. It was very disappointing to see the stains return and wished we had been warned this may happen when they were still present in our home.
Dan Boston personally cleaned out our entire air duct system and did an excellent job. There is an obvious difference in our air quality and I have nothing but fantastic things to say about him and his business!
Great job, great price, very professional. An A+ company, look no further.
Great family owned business!
The BEST period
Excellent carpet cleaning