When we switched to having all our faxes flow into ReferralMD software instead of our traditional fax machine we stopped having to call (and potentially annoy) physician offices who had already faxed information that we never received. Also now everything resides in one place making it far easier to manage instead of sorting through piles of paper. We save an hour and a half per staff per day using referralMD.
ReferralMD had provided us with excellent customer service. They always have an answer to all our questions, and make every effort to serve our needs. Furthermore, they are very accomodating and are always working to improve their product.
I believe ReferralMD has great potential and organizations seeking a solution should trial their solution to see if it works for them.
Its a great idea, very clever approach, a great looking interface. Use their trial option to see if its a solution for you.
Monthly service charges for this software is very expensive to manage referrals.