Westside Transmission took care of my 2010 Range Rover transmission issue quickly and without any hassle. Steven and his team are the real deal. No hardball, no upselling, just good old fashioned quality work!
Friendly and professional with quick turnaround time on the repairs for my vehicle. The team was patient with me and willing to explain things. Thank you!
Westside Transmission & Automotive Inc. (WTA) did a fantastic job repairing my car. On two occasions, my car had to come to WTA. The first time I had placed my car at another shop after picking it up from the shop and driving it for one hour, the car would not shift into park. The vehicle was towed to the WTA. Through their superb work, it was discovered the other shop had made a significant mistake and caused the engine to shift and push the transmission out of place. Steven took the time to communicate with the other shop, and they repaired the car.I noticed when driving the car, there was a hesitation when the transmission had to change gears. The warrant on my car sent me back to WTA for services. I went back to the shop without any reluctance because of the outstanding service I previously experience. Upon my arrival, I had the pleasure of dealing with Steven for the 2nd time. Through the excellent services, it was discovered that I needed a new transmission. The replacement of the transmission got approved and was fully paid for by the warrant. In the process of them working on my car, it was discovered that the same company that previously caused damage to my car had created another problem. Without that problem being repaired, the transmission could not be installed. Once again, Steven called the other auto mechanic shop, and they paid for the problem they created. The services you receive at WTA are exceptional, and the staff is friendly and will go out of their way to provide the best assistance possible. Steven took the time to talk to me, explain the process, and communicate with another shop that created problems with my car. Thank you for a fantastic experience.If you ever need repairs for your car, do not hesitate to go to Westside Transmission & Automotive Inc. Not only do they take the time to ensure your vehicle is fixed correctly they also make sure you understand the process. They take the time to listen to you and always provide a detailed explanation of each step. Thank you, Steven, and WTA, for a beautiful experience.
These guys were so incredibly helpful - they were honest, quick, and helped to educate. I definitely recommend them if you purchased through Carvana like I did because they were really savvy with helping to get things done that were covered in the warranty, which I really appreciate. I already have an appointment to go back and will definitely be going here for all my maintenance in the future.
Lol, they may have great reviews but they will want to charge you $390 just to look at your car. I went somewhere else, simply because I thought the diagnosis fee was obscene!
Perfect service. My rental car is broken and I came for a check up. As my rental agent finally decided to fix it somewhere else. They didn’t charge me despite spending 90 minutes on this.
In my decades of car ownership, Ive never had a mechanic follow up on a repair. Im happy to say that Westside proved the quality of their work and warranty by calling about a week after I collected my car. Needless to say, the problems were all fixed!
Very polite and professional and helpful for solving the issue Thank you all for your assistance
Went in for a tune up and ended up needing my brakes fixed. Cannot emphasise enough how wonderful this shop is!!! Steven at the front desk was so kind, and explained everything for me in Laman’s terms which was extremely helpful. I would 100% recommend!!!
They were very professional especially knowing what I had to deal with before they received my car from a previous mechanic. My car was ready in a timely manner. I would most certainly recommend this auto mechanic
The name is apt: this should be your go-to auto repair shop if you live on the Westside. I had my car towed from my house to the garage while I wasn’t home and I received updates when the car was received at the shop as well as upon completion of the repairs.They were able to diagnose the problem quickly and have me back on the road in a day. The staff is extremely helpful and was always available to take my call. I cannot recommend Westside enough, especially as a AAA member.
I had this company rebuild my transmission and torque converter in July 0f 2014 on my 1993 G-30 Chevrolet van. It cost me over $2,900 and was given a 24 month or 24K warranty (which ever came first) for the work. I live out of state and travel frequently out of state in the van and had only used it sparingly while storing it for several months of the year in a covered storage facility. I had only 10,400 miles on the van when the vans transmission failed again. I was asked by Westside Transmission to have the van towed to them to verify that the transmission was faulty. Unfortunately I was unable to have it towed 150 miles back to them from outside the Bakersfield, CA area since the cost of this would have been excessive. I had it towed to Tehachapi Transmission shop in Tehachapi, CA for an estimate where they discovered the work Westside Transmissions rebuild was poorly done and in fact two bolts within the transmission were not torqued down and came loose causing extensive internal damage due to blocking the flow of transmission fluid and overheating to the transmission. I offered Westside Transmission photos and to discuss the matter with the other Tehachapi Transmission mechanic who assessed the damage but they declined. Westside Transmission offered to rebuild my vans transmission again for $2,700 by discounting it $200 for me. I opted not to since it was their negligence that caused it to break down again with so little miles since they rebuilt it. I asked them to reconsider a larger discount since it had only 10,400 miles since they rebuilt it but they declined citing the warranty had expired. I would recommend anyone needing rebuilt transmission work to use another company or a nationwide service vendor since Westside Transmission will not honor their faulty work even though I told them originally I was moving the work van across the country to Florida and if I experienced a problem I would be able to get it repaired during the warranty in another state. They told me, yes they would honor their work outside the area by a certified transmission mechanic. Obviously they were not willing to do this by insisting to have it towed to them and not giving more than a $200 discount for their work that should have been done right the first time.
Went to 3 different mechanics that wouldnt service my Transmission, called it non serviceable but these guys took care of my Camaro the same day when i was ready to give up. They are awesome, nice and answer any questions you have upfront. Would recommend to anyone.
Jeff & Laura were so helpful, Jeff phoned me back several times keeping me updated and letting me know what repairs were needed. In such a big city it’s great to find somewhere that does a great job and has great staff. I definitely will be back should we need any additional repairs or work.
Excellent. Steve and his team went above and beyond to make it happen! They are very helpful. Turned a $5,000+ problem into under $1k job.
I took my BMW X5 because the dealer said their was a problem with the valve body. Westside could not detect the problem even though BMW said their was a problem. I was told they would not install any parts until their are sure that the problem exists. Honest company and lots of integrity. 11-4-20
My car needed new rotors and break pads! I had them replaced about 30,000 miles ago but they were already worn and the car would shake when braking downhill. Westside replaced everything and said if I experienced the same issue to brink it back. We went on a long trip after the work with no issues. The work they did is superior!Since this, Ive taken other cars there for timing belt replacement, and regular maintenance. I wont be going anywhere else!!
My car is a 2010 Expedition that is our life savor. To and from work, pick ups, drop offs, school, and our big baby. When we find out our car needed major work, I freaked out!!! I googled automotive repair place that would be close to work and Westside Transmission came up. Westside was so knowledgable and professional, the repairs were completed in a timely manner as promised, and they had an open communication with me throughout the repairs. Highly recommended, especially coming from someone whose family is totally depended on their car.
Westside Transmission and automotive is the greatest place ever. I took my car into them in Nov 2019 and they held the quote until Mar 2020. They provided a free inspection, and next steps without me asking. Their customer service is beyond amazing. I am now a loyal customer. Now I know where to go next time I have car troubles! Shout out to Laura and Steve for being utterly and completely amazing!!
I have been using Westside Transmission for 2 cars and many years now. They have always done a great job. I appreciate that they took care of me recently as a courtesy as I was worried that it was going to be a disaster Only needed oil!!!! Thanks!!!!
Westside Transmission is a great! Ive had my RX300 serviced there a couple of times and each time my experience has been excellent. The folks that work there are very professional, the prices are fair, and they do great work. I highly recommend.
I have a tough time trusting anyone when it comes to looking under the hood of my car. I don’t know much about cars and when they tell me something needs replaced I get nervous. I DO NOT FEEL THAT WAY ANYMORE!! Steven and his guys at this shop are so nice and they ain’t trying to pull the wool over my eyes. So relieved I can just take my car somewhere and get fixed what needs to get fixed. No lies!! Plus Laura up front is always easy to talk to and so nice to see in person. 6 outta 5 stars!!!
I was very impressed by the quality of service
First time to this business to check and fix my brakes. I had such a positive experience! Steven and Laura were everything I want from a customer service experience: patient, kind, extremely service oriented, including arranging a Lyft for me, to and from my house. They are so friendly and even let my dog come in! As for the work, my car was ready to go on the same day. Brakes and sensors are great. The pricing for the work done was very competitive. I definitely recommend this business! Customer service at its finest!
Wonderful and polite customer service. Very straight to the point and vigilant. Helped me avoid a fix that the dealership wanted $5000+ for! Had I not come here, I would’ve done something stupid out somewhere else. I recommend for anyone that’s looking for a transmission specialist!
The folks at westwide transmission know what theyre doing and were very friendly. I highly recommend!
Friendly and honest staff, thorough and fast service, what more could one ask for? My car broke down and I had it towed there with recommendation from AAA, left it over night and the next morning they called me with the full diagnostics. As soon as I gave the permission to start they ordered my parts, the labor took about 3 hours. I’m grateful to have found this place, and will be returning for routine services.
Great place to bring your car! Awesome staff!!! They totally helped when my dealership tried to overcharge! Very accommodating for my needs.
Steve and staff go out of their way to make you comfortable and get you on your way in no time. I would leave my 3 year old grandson with them to babysit (if they would). THEY ARE THE BEST!
Wonderful work and customer service
Ive had a great experience with Westside Transmission. They are always accommodating when I drop off without an appointment. They treat me well and take very good care of my car. Thanks So Much!
Great service. I got a good feeling about them when I called. The guy I spoke with was very knowledgeable. It was important for me to get my issue resolved quickly as I need my car to get back and forth to work. I brought my car in the morning and was out by the afternoon. The pricing was explained well and I found it to be fair. They only use factory or better parts which I really liked as I am not in the mood to go through this again. They give a 2 year warranty which I think is great.
Westside has done an amazing job with my car. Very friendly and very fast turn around. Highly recommend!
I had a serious mechanical emergency on the 405 freeway in Los Angeles. After managing to get off the freeway I contacted AAA. I needed a repair shop that serviced BMWs and that had a good reputation. I looked online and found Westside Transmission & Automotive that had a good rating. I called and from the conversation I felt confident in having the car delivered to them.From the moment AAA delivered the car until the time I picked it up the communications, knowledge and service was excellent. Steve the owner was terrific as were the mechanics. He was helpful in getting a good rental car deal and taking care of all of the details.Im knowledgeable about cars and the nuances of BMWs and so I knew that they were on point in analyzing the problem and in repairing it as expeditiously and economically as possible. I give them the highest recommendation. Well done and thank you, Steve and staff.Richard Taylor
The guys were very nice to work with. They took in my car for an appointment to deal with brake issues and worked on it while I was at work and helped me get transportation in-between so I wasnt stuck. They are honest and work efficiently. I am happy to find a car shop that has integrity and really goes out of their way to take care of the customers. Ill be back.
Amazing and quick service! Explained everything and saved me from making a blind decision on a auto repair. Greatly recommended
These guys are great! First brought my Land Rover over 6 years ago and just brought my Mercedes this week. Honest and reliable service. Very informative as well.
Westside Transmission is a lifesaver. My car overheated and died on my way to work and after being towed there, they were able to diagnose my car within 20 minutes. All of the repairs were done within a couple of hours and the staff was amazing! Will definitely be coming back here for all of my car needs going forward!
Laura and manager Steve helped me in what could have been a stressful situation! Not only pleasant (and office clean!) but gave my car a complimentary safety check. When an unexpected repair showed up, and I needed to be somewhere, Steve footed the bill for a loaner rental car from Black and White rental. A beautiful Mercedes Benz! Westside is the best!
I brought my 1996 Honda del Sol in (Westside had put in a new clutch and some other transmission work before) and told Steve it wasnt starting...thought it would be an expensive repair, but it turned out to be a simple fix and much cheaper than expected!
I would strongly advise anyone to come here if you want excellent, professional service at a very reasonable price. They were amazing.
America: Myself and the Salvation Army was looking far a place to service Our vehicles (Vans) and we came across Westside Automotive to help us get Our passenger Van up and running so we can use it to load and unload and drive Safely, Not only do they provided quality service on Sepulveda Blvd 2050 Cotner Ave Los Angeles Ca 90025 but rarely do you walk into a place that has a Home Town service feeling with an Uptown smile, and the Staff there is Very Knowledgeable and provide you with information about your vehicles and they work well with you and are Great Listeners about your concerns. I Recommend Anyone and Everyone to take your vehicles there which is Guaranteed with a Smile. Thanks Westside Auto for providing us with quality service in a timely manner, to get Us The Salvation Army back on the Road... Amen. **********PLUS - FYI - Welcome to the Family Salvation is Free..lol Smile
The customer service at this location is amazing! Everyone was so friendly and they constantly called me with updates about the car as they were working on it. A bit pricey, but nothing else I’d expect from the LA. Would recommend!
Great front desk and mechanic experience. The always do a wonderful hassle free job. Worth the money.
Everyone was so nice and upfront with the work that needed to be done on my car. Will definitely be taking my car back here.
I’m so happy I found this shop. Needing car repair in general is unpleasant but I was pleasantly surprised by how patient and knowledgeable everyone here was. They took the time to thoroughly explain why and what I needed. They have replaced my timing belt in the past and helped me out when the dealer could not figure out my issue on 4 separate occasions. They just did my 90K miles service. I am so happy to have an auto repair shop that I can trust.
Friendly and professional staff. They were able to tend to my vehicle quickly and kept me informed. I would bring my car back there again.
TOTAL SCAM - not trustworthy mechanics here. By the way he gives like $10 discounts for 5 star reviews so dont trust those. I took my car in because my service engine light came on and this was the closest place. They charged me $200 just for a diagnostic test then said a change of spark plug and coil was another $1000, when I opted out he made me pay for my rental car service which he said he would cover originally. When my car got to the next auto shop they discovered my caps were all left unscrewed. My regular mechanic did the whole job for $250. AVOID THIS PLACE! The dude is actually evil he inflicted more damage on my car once I told him over the phone I was not going to move forward with the repair. I am filing a complaint on the CA BAR. Hopefully people like this find what they deserve in hell
These people do great work at a great price and are real straight shooters. Even though I moved a little further away I make a point to use them for all my automotive needs.edit: As an aside, I want to add that they gave me a free facemask at one point and its become my most used facemask by far. Ive bought at least ten facemasks and theirs is the one that fits the best and is most comfortable.
Steven and his staff were extremely friendly and helpful. They communicated as needed and repaired my car much faster than anticipated. They were excellent in helping me with a rental car. 12/10 will use their services again.
The customer service here is wonderful!I sort of found them by accident when I pulled over to take a call from the Jeep dealer. The dealer gave me their estimate for repairs, it was very high, so I immediately started looking up mechanics in my area. There was one right next to me (surprise!) with good reviews, so I just walked in. I was distressed about my car and they were kind to me, and very easy to work with. Always answered calls, answered all my questions, and gave me a good deal that I trusted.They even had snacks for me and my dog!
I had an excellent experience at Westside Transmission. My car was fixed in 24 hours for a transmission repair that no one else wanted to touch and their customer service was awesome. Highly recommended.
Amazing service and incredible people. They went above and beyond to make sure I was safe and riding smooth. Thanks all!
Fantastic, personable, and super understanding. They get the job done in a timely manner and explain everything to you with care and understanding!
Excellent service, good pricing, great staff !Took my 2013 Hyundai Accent in for some routine maintenance. During an inspection of my car they found that I had, old leaky gaskets and were able to promptly order new ones and swap them out the the same day!Thanks a ton, you all rule!!
Great service, Steve is the man! I brought my truck in Friday and they had the transmission completely replaced by Monday. They even helped me out with financing. A+++
Fair and honest work. Truth worthy crew.
Great friendly staff, knowledgable and welcoming. Fast and speedy repair with thorough detailed work.
Trustworthy shop. Parts can cost more than youre used to, because they always try to use factory parts or equivalents rather than whatever aftermarket parts they can find. Steve basically saved my car from the scrapyard and has always been straightforward with me about any repairs Ive needed (or not needed) since.
Great shop. They seemed to know very well what they are doing. They kept me informed of everything and I had no surprises. They are AAA authorized which I really liked. I recommend them.
Great service. They went the extra mile to ensure satisfaction.
Amazing, helpful staff. Very friendly and honest. Id definitely go back and recommend them. AAA approved.
Brought my Bentley in for service and needed it same day. Perfect experience! Professional, efficient, well-priced. Nice people, couldn’t imagine a better experience, highly recommend.
Great service,fast and fair prices. The ability to provide me with the resolution quickly exceeded my expectations. Jack is honest, trustworthyand definitely gets the job done.
I brought in a 55 Oldsmobile with the original Hydramatic transmission that would not shift into fourth gear. I had it rebuilt at another shop and it was never right but my work warranty ran out. Very hard to find transmission shops that will touch these old beasts but Westside came to my rescue. They tore it down and asked me to come in to inspect the previous work, I was stunned at how bad the trans looked inside. I asked Steve at Westside if his guys could resurrect my trans. I was happy to hear that his mechanics work on old school automatic transmissions all the time. Parts are usually hard to find for old transmissions but Steve put me back on the road. His mechanic Bernardo can work his magic on my old cars anytime. I would recommend Westside to anyone with classic car repair or modern car needs. Thanks again Westside Transmission.
Good service. They were courteous and professional. They were prompt with calls, and they even paid for Lyft home when my car wasn’t available to drive.
They were Fantastic,Very Pleasant and They kept me informed about my car. When it came time to tell me about my car, Steven explained everything to me, where I understood what he was taking about, They are now my new place to go for my car. thank you guys
I found this auto repair shop to be conveniently located and convenient in general. They do more then transmissions and they do it well. I was very pleased with the service and how knowledgeable they all were.
Many thanks to Westside Transmission & Automotive. First class service, professional, patient and experts. I kept informed at every stage and my Range Rover was returned repaired clean and in excellent condition. Highly recommended!
Excellent and timely service! The owner is very honest and straight forward, and doesn’t try to upsell. They do fast, quality work. It’s a shop I can truly trust. I can’t recommend them more! :-)
Im truly so pleased with the services provided on my car, the value, honestly and care. It is rare to find a shop that shows a true care for their customers. I thank you for the great service.
I have been using Westside Transmission for over three years. I find them very cooperative very explanatory and very satisfying. I’ve had no problems with them and will continue to use them.
The best place to have your car repaired. The mechanic is super knowledgeable and very friendly. Takes the time to explain your problems and will have it quickly repaired!
Absolutely incredible...............i can finally stop holding my breath when planning to use my car..................Steven and Jack and the whole team were incredibly knowledgeable and a pleasure to work with. They explained everything and have finally find my go-toplace for my 2002 Jaguar XKR. IF they could fix this, they can fix anything. (not even the Dealer could diagnose the problems correctly). And Westside stands behind their work for two years or 24,000 miles!
Steve was very friendly and informative. I dropped off my car and after only a few minutes was able to head out. They called me with an update on the repair needed and costs. They were clear on my options and stuck to their price. When I showed up to pick it up, then too, it only took a few minutes, which I really appreciated.
These kind of shops are hard to come by. I live in the valley and was referred to this place by my hair dresser that was referred by her other client. Great guys. They were patient and honest. They told me my repair was smaller then the intial quote I got at another shop which I really appreciate.
This is the only place I bring my car now. They are great. I promise!
My first experience with them was excellent. They took me right in and listened to my problem with my car and fixed it right up at a very CHEAP PRICE. IM SO GLAD TO HAVE CHOSEN WESTSIDE TRANSMISSION FOR MY AUTO REPAIRS. HIGHLY RECOMMEND THIS PLACE FOR ANY CAR THAT NEEDS WORK. 😃
Really accommodating, high integrity shop. Nice people.
My first day of work and my car breaks down. Even though it was a pretty big expense :( they really did a good job taking care of me. I appreciate that and the complimentary Uber ride. Thank you!
Really nice people. They did a great job with my car. It had been in storage for a while and had all sorts of problems and they fixed it up for me and tried to save me money where they could on the repairs.
Replaced the seals for my ac unit in a timely manner. Working great now in above 100 degree weather.
Great service! You notice they are very knowledgeable from the get go. Fair prices.
Great auto shop! They did an great job on repairing my brakes (pads and rotors) and making sure my brake fluid was filled. Highly recommend this auto shop for all your needs. I will be coming back in the future.
Great place! Super professional and helpful. free water too! :)
Im so happy with Westside Transmission & Automotive. Their customer service was on point. I feel like they really took the time to explain to me what was happening with my car.
Very friendly staff and they took care of my car very quickly. Would recommend.
Got a quote for the repair on my Mercedes and was surprised at how knowledgeable the guy that answered the phone was. I felt comfortable to bring my car in and they stuck to their intial quote and time frames. I am happy. I highly recommend.
They were quick and very accommodating to my schedule!
Followed through with everything they said they would do, no more noises from the transmission after a full rebuild. They even threw in a couple extra parts that needed replacement that they didnt catch at first, for free. Pretty close to their estimated finish time on the job.
Fast and reliable and excellent customer service and cool people there hands down best west side shop out here !
Excellent service! Very happy with the work.
Westside Transmission repaired my transmission where another business failed. I have now returned to have my brakes fixed. I find Westside Transmission staff to be professional and courteous and they have performed just as they have promised. A special thanks to Edgar Zaldivar who has been a big help with managing the work on my car. He is always friendly and professional.
Got it right on the first time! There is no trans leak at all! Not a single drop on the pavement. I would recommended this place for difficult automotive service.
I was not in Los Angeles when my car broke down. I had my car towed to Westside Transmission & Automotive Inc. where previously I had never been. They arranged with me, over the phone, to fix and pay for my car. Everything and the way they did it was perfect.
I took my car to Westside Transmission because it didnt seem to be running correct. I was greeted by a guy who listened to my problem. He took the car for a road test. Then in terms that I could understand he explained what he needed to repair and approximately how much it would cost. He said it would take two days. The next day he called ans said it was finished. When I came back I found out that the original guy was Jack, he really came through. Priced and stated as he said and I couldnt be happier.
These guys are great! Dropped off my 2000 BMW X5 for a new Transmission and had it back to me in 3 days! Great fast service.Thank you!
Friendly service. They did the job right the first time, and provided Lyft rides to and from my home.
Thanks for helping me out with my Nissan Z! It runs great. I appreciate your service.