Renting the unit from Tenoa was a very easy experience. All information was text to me immediately and I had no problem checking into my unit. Tenoa was very helpful and friendly. Amazing employee representing your company. The units and hallways are so neat and clean. Best run storage location I have ever rented and I rented several.
Great experience with Tenoa that why I’m a returning customer. Very helpful. Thanks again for your help Tenoa. Bruce
This was one of the smoothest experiences we have ever had in doing something. Tenoa was very detailed and able to answer all of the questions we had. It wasn’t a long drawn out process and she made sure we understood everything. She is nice, friendly and a great representative for your company.
I havent had the need for a storage unit in years and dreaded the idea based on my last experience. I was so pleasantly surprised to find a clean, safe and efficient storage facility near my home in Seminole County. I cant say enough about the great service I received fro Tenoa the manager who efficiently answers my request for a unit size adjustment, not to mention getting a call to tell me i didnt lock my unit door securely after my last visit. Great place with really nice and attentive people. Six stars!
What a wonderful experience we had renting a unit today. Tenoa was friendly, knowledgeable and efficient. The office space and grounds were tidy and so different from other places I have rented. Tenoa carefully stepped us through the whole process. I love the fact that you can use an app to open the gate, pay your bill, etc. Looking forward to using the space while we do floors at our house and maybe even longer with the ease and price of the space.
I really like facility. I will recommend to all readers.Thank you tenoa
I am very impressed by the super positive energy circulating around this place! I am almost certain the demeanor and professionalism of Ms. Tenoa is 95 % responsible for this overall positive vibe and I will leave the 5 % to the cleanliness and the immaculate look of the storage facility itself! I have been to two other storage facilities in this area in the past 3 months but this one supersedes all of them! A big thank you to the management team for such a beautiful and well kept storage facility and also for having such fine and well articulated professional among their staff !Glarsnell JC
Tenoa is amazing. Very professional, patient and kind. Excellent customer service. She helped me through the process of renting, paying and the app works amazing. Very easy to use. Storage is clean and well maintained. Best price. Great first experience.
Tenoa is very efficient. She explained everything. I was surprised when I came here because the place is different from any other storage company. It is so clean it’s beautiful. Thank You!
Great customer service! Tenoa was great! Will definitely be back!
No issues here at all. We rented a smaller unit for some furniture and all around a good business experience. Friendly, cordial staff and easy access. Thanks again!
Very easy process and Tenoa was a great help. All set up in 20-30 min.
It was a pleasure speaking with Tenoa. Very informative and easy to talk to.
Tenoa was very helpful and such a wonderful sales person. She went through everything and made sure we understood everything. I give her a 10 and would deal with her anytime
This morning we drove to this Public Storage and met this young lady who is the manager, her name Tenoa. I loved her customer service and willing to help so professionally. I decided to rent a RV spot here even though it was $10 more than where we could’ve gotten one but her sweetness, kindness and professionalism sold me to get the spot here. Love her!!Ledy
Very xpensive nice on the gate thanks tenoa
Tenoa is amazing. You are extremely lucky to have her as an employee. She goes beyond the call of duty. I would hire her in a minute!How refreshing to talk with someone who actually cares.Thank you Tenoa,
Tenoa was outstanding she help me to have a fast and stress free service she made my experience very pleasant
Reno’s was extremely helpful in getting me all set .
I want to commend Tenoa for the outstanding service provided to my wife and I. She took the time to show us the storage area, encouraged us the secure the space needed now and went through all the information on the rental agreement. Always with a smile and actively listening to our questions and concern. Please, keep up the good work!
Tenoa helped me and was so patient and kind.Appreciate her very much. She explained everything very well. She know the business.
TENOA is a fine lady. Very friendly and helpful and alway available to help.
Tenoa helped me find the perfect storage solutions for my business. I always have a pleasant experience when visiting the facility or speaking to her over the phone. I highly recommend this Public Storage facility because of Tenoa.Orchard Renovation
I highly recommend this exact location. Alexis was super helpful and made the process much more pleasant.
Tenoa was AMAZING. Truly helpful and made my visit easy! This move will be a breeze because of her!!!
Tenoa treated me very well and it was a great experience.
Had a wonderful experience here. Thank you tenoa 👍
Tenoa was absolutely fantastic! Super helpful and thorough!
Alexis was an amazing help when I got there we realized my storage unit was too small and she was able to get me an additional storage 5X5 unit in the same location for my movers and was able to do this in a timely manner.Thanks again for all your help!!
Tenoa is the best! She’s responsive and always available when needed. Great attitude and sunny smile! We were pleased with the unit. Clean premises.
Great customer service Tenoa. A pleasure meeting you.
Tenoa she was very polite to me and gave me good information
Ms. Linda was awesome she was very helpful and informed me of everything that I possible would need.. she was more than helpful totally pleased to have used public storage
I had nothing but the best experience with Tenoa! She was very helpful and very knowledgeable with helping me rent a storage unit for my stuff. The unit is clean and very large and had the best rate in town. Thank you Tenoa for your help!
TENOA was great and very pleasant
Tenoa was professional and patient as she helped me through the onboarding process. Well done!
Tenoas customer service skills are impressive. She was on the phone when I walked in but she immediately acknowledge me with a nod and a smile. So many times I am ignored when I enter a place of business. There had been a problem with the way I locked my unit, but I didnt understand what I was doing wrong. She took me to my unit and explained the problem. Im grateful for her help.
We wanted to down size from a large unit and Tenoa was able to assist us making our transition from one unit to another simple. Highly recommend this location and the staff are very helpful and friendly.
Great experience with Tenoa
Everything is clean and the attention of Tenoa is wonderful
The facility is very clean and well maintained, my experience during the rental process was thorough and efficient. Tenoa was quite friendly and helpful.
I was greeted by Tenoa as soon as I walked in! Wonderful lady! Very helpful! 🙂🙃
Wonderful facility! The staff person Tenoa is professional, courteous, friendly and helpful.
The prices are reasonable and the employees are great as well
Tenoa was super friendly, helpful, knowledgeable, and thorough!
I had forgotten my gate code, unit number etc and Elmer was very nice and helpful getting me my info. He checked my ID which I appreciate for security. It was a quick process.
Texted PS for information on adding authorized individuals to my unit and promptly received a response from Tenoa. She was friendly, professional and very helpful. Indicative of the customer service I have received from everyone at this location. Very happy to have found Public Storage and assistance from Tenoa and her co-workers.
Tenoa was very knowledgeable, professional and friendly in helping us to secure the appropriate storage unit!! We would highly recommend this facility!!
Fabulous service!! Tenoa is amazing!!!!
I made a call to the facility and Linda was polite and helpful in providing information requested. I arrived 10 minutes later and Kristina was very helpful and timely in having the paperwork done and walked me to the unit and through the process. All questions were answered and I was in and out in no time at all with a storage unit that fits my needs. The units and facility are well maintained, clean, and secure.
My fiance and I had a great experience with Tenoa in securing a storage unit for our personal belongings at this facility. Tenoa was helpful, kind and professional.
Tenoa, was extremely helpful, greatly appreciate her professionalism with a mix of amazing attitude
Excellent service by Tenoa property very clean and well maintained made a wonderful first impression!
I would never rent at this storage unit place again. The person Jensis doesnt even know her job. I ended up losing 200.00 because she fail to give us the correct information. She stated that we would be able to transfer from site to site. When in fact that was untrue. The district manager Rachael was just as bad. She acted like she didnt care that we could not get our money back for a 3 day rental that was paid for a month. I would not recommend this place to anyone. We stated we needed a bigger unit and was told we could go anywhere and the funds would be transferable. That is not the case. On 10/1/2020 we rented a unit and on 10/5/2020 we tried to get a transfer to another unit and was told we could not.
Dont let them fool you with their initial reasonable prices. In the fine print of their contact, evidently, it said they can raise their prices in the middle of a pandemic.....whether you and your wife have jobs or not.
By far the best experience I have had at a storage facility! I spoke with the young lady at the counter genesis she help me figure out what storage options would work best for my business very informative and well priced!
Jenesis helped me with my storage today and she went above and beyond for me. Her friendly attitude will definitely take her far and was so personable and enjoyable to be around.
Want to say thank you Tenoa! for your helping and taking the time to show me how to open the lock and you answer all my questions .
Tenoa is a very nice person assumes
Reno’s did a very good job
Wonderful experience. I booked my initial unit online- super easy! I had to change the date twice (pushing back our move in) and it was no problem. Debbie was very helpful and kind. In the end I ended up going with a bigger unit and the property manager Kristina was there at check in. Check in was a breeze and happy with the team’s overall customer service!
Tenoa is awesome !!! Great job, so kind and nice !!!
One amazing experience from start to finish! Kristina was very knowledgeable, very helpful and assisted in getting me set up with ease after a LONG day of moving. Couldnt be happier.
Tenoa made checking in easy, efficient and enjoyable.
Kristina did a good job of presentation.Answered all questions and made me feel comfortable to rent at this location. Prices in line and good accessibility.Thank you. Kristina.
I tried to reserve my unit at another property and they didnt have the size I needed. I had to drive a few miles near closing time to this facility and the property manager, Kristina and her coworker Linda waited for me. Very nice, courteous and professional.
Debbie is outstanding and an asset to the company. If all companies had an employee like Debbie this world would get so much more accomplished. Debbie took time out of her busy schedule to assist me in paying my bill over the phone. Debbie walked me through the process and all is good now. Every time I stop in Debbie always greets me with a smile and calls me by name. Thank you Debbie for all you do.
I went with a friend to see a storage space. We met the property manager which as soon as we walked in she greeted us and said her name was Yvonne. She showed us a few spaces this way we could get a better idea of the sizes. Which we were impressed with how clean the spaces were and the property as well. She was a great help. She asked if we could do a review so I did it for my friend. I highly recommend this property if you are needed storage.
Property manager Yvonne was great and awesome! Went to inquiring about a 5x5 storage space in behalf of my husband and she answered all my questions in regards to that. Met all my needs and was able to find what we needed to store all the clutter that we have at home.Thank you Yvonne for your excellent customer service and working my every need. I appreciate it. Really recommend this location and of course the management.
Kristina was such an awesome help and I am so grateful for her. She made the process of getting my storage unit quick and easy. I highly recommend this storage location to anyone and everyone!👍
Went to public storage last week the lady kristina there was very nice and helpful answered all my questions. The process was very quick and easy and she made it go by like a breeze. She got me everything I needed to be able to store my household items safely. Highly recommend this location to everyone I know!!
I used to store my items at this property. I stopped in to say hi to the property manager Yvonne. She was happy to see which I was also. She reminded me about the review so here I am. Looking for storage this is the place to come. Yvonne is very helpful, customer friendly. The property is well kept at all times. I highly recommend this property for you to have your items safe at.
Signed up today at this location with Debbie. She was wonderful. Very helpful and patient. Answered all our questions and gave us exactly what we needed. Thanks Debbie! Keep making Public Storage look good :-)
Kristina provided me with excellent customer service. She told me she was going to take care of something for me regarding my bill and it would be 24-48 hours and she was right on mark. She did a wonderful job following up.
Friendly and extemely patient customer service with a smile from Linda!
Kristina is super friendly and helpful. Shes always responsive to my questions and she is very capable and knowledgeable. I wont go anywhere else for storage.
Reserved a unit online and they cancelled reservation and raised the price 20% on my move in. When I was in the office doing paperwork prior to moving in, the woman in the office said she would get the regional manager to honor the original price. Upon inspecting the unit, I and the property manager noticed both a huge mold issue and water damage and she assured me this would be handled at my convenience and moving in would not be a problem. Now its over three months later!!!! I have delayed moving additional items into the unit until repairs have been made. I have received no adjustment in unit price, no chance of repair, mold is worse, and water is still coming in unit. According to the kind woman in the office, although anything she says cant be backed up, says the regional manager BRETT KORKES refuses to adjust the price, honor the month free, or repair the damage to the unit. KORKES... this is irresponsible and is a terrible business practice.
Linda was great. Very knowledgeable and professional.
Wow I pulled into this location at 2 mins until closing time not expecting to really be able to get a storage unit. Well to my surprise i was shown my options and was able to rent out two units for a great rate. Thank You, Kristina for helping me find exactly what I needed and quick. Great Service, so I had to leave a great review!This review is long over due but my experience with public storage has been 5stars the entire 4 months I’ve been renting here. Units are spotless clean and don’t smell. Convenient access and safe.
Kristina has always given our Family exceptional service. We highly recommend this this location.
Very happy with service and the unit. Kristina went over detail informationabout the storage. She has great customer service and great listening skills. Thank you very much Kristina for your help!
Amaze of how clean and great the Public Storage location is an awesome customer service. Kristina was great an provided the assistant that I need it. I recommend the place and look forward to continue doing business thanks
Was at this property with friend that has just vacated a space today. Yvonne approached to see if we were vacated we told her yes. She asked if we can do the google review for her & I told her absolutely. This property is always clean & ready to rented. We had zero problems. Thank you so much for your service. Yvonne is great & we will miss her.
I am very impressed with the service I received from the employees at Public Storage. I first called to obtain information which was very helpful in deciding to check out one of their units. The manager Yvonne was very nice and knowledgable. She showed me a unit that was in very good condition and clean. I was very pleased with the service I received and definitely recommend Public Storage.
I have rented from this storage facility for several years for business purposes. The staff is very professional and helpful. The property manager, Yvonne, always goes above and beyond to make sure I have great customer service. The facility is clean and tidy. I know they care about helping their tenants here and its been a great experience for me. I would highly recommend this facility.
Linda made the Check in very easy and was very professional and polite.Clean facility, convenient and easy to access
Very nice staff and the inside unit is a perfect size for our needs!! Christopher was very helpful and knowledgeable
I always go to this location for all my storage needs. I have a few different units here for my business. Kristina is always friendly and helpful and always goes out of her way to help her customers. I wouldn’t store my items for my business anywhere else.
This location is clean, the personal is calm, quick, and very pleasant. I would recommend this location 100%
Very clean place. Kristina was very friendly, helpful and answered all my question. I would highly recommend this place for all your storage needs!!!
We settled on this place after reading lots of reviews. It had the highest ratings of all places in the area on Google. After a not so hot experience at Florida Discount storage, we decided to take ratings very seriously and try this particular Public Storage. We have been really happy with our decision ever since; the ratings do not lie! Not only is the property manager really knowledgeable and helpful, but she seems really committed to making your move-in as easy as possible for you. She brought us water and even helped us choose a different unit after we realized our stuff would not all fit. She called a couple weeks later to see how our experience was and if we needed anything else. Cant say Ive had such great experience anywhere else. Kudos to the facility manager! Go here if you are looking for a pleasant and reliable experience, and you want to know your stuff is in good shape! And where you know the manager cares!
Thank you Christopher for your assistance. Great customer service skills. I really appreciate your help. Thanks.
This is a wonderful Public Storage, the lady there Kristina was very helpful and answered all my questions I had. I definitely recommend this location
Kristina, was quick to help me sign up for a space and friendly. I am glad I chose this location.
This location is not nearly as good as people are stating, I waited 20 minites in the rain to make a payment and still was not able to get in. They lock the door and will let only one person in at a time claiming its the CDC rules. WRONG they have enough room inside to place 6 foot markers they are just too lazy to figure how to put a piece of tape 6ft away. The most inconsiderate policy I have ever heard of Costco Walmart etc. figured outr how to mark 6 feet but incompetent people lead to incompetent decisions.Thank you Public storage wake up and get a tape measure
Kristina is a great manager, quick easy efficient check in, very clean secure facility, quick a few in my area but this location definitely the best.
I went to this location a few days ago for information. I spoke with Yvonne she was very helpful and friendly. I was just wanting information for my daughter that will be moving in the area in a month or so. This is the closest to where I live. I was able to get all the information I needed from Yvonne. She also gave me her business card so as soon as ready to get in touch with her. Place was nice and clean which sure is a plus. Thank you for all your help. Need storage look for her.
Looking for a space due to moving soon. Kristina was outstanding. She had us in And out of the office in no time and answered all our questions.
Weve been renting here for almost 2 years. Very good service and the place has been very well maintained. We just vacated and received excellent service at checkout. They refunded charges for unused days and were quick to process the transaction. Highly recommended.
Renting here couldnt have been a better experience! My unit was a great deal at $1 for the first month, was spotless when I took possession, and was safe, secure, and well-lit at all times. I owe special thanks to Yvonne, who was friendly, courteous, and extremely helpful from beginning to end. The next time I need a storage unit, this will be my first and last stop.