Awesome customer service. Ron, the property manager, is an awesome guy who goes above and beyond. Rare to have customer service this good. Clean & professional environment, plenty of space, and units are a great size for a good price. Overall very happy! Thanks Ron!
Ron rocks!!! He was very helpful helping my husband and I with our process with a storage unit. Explained everything that we needed to know and took us to our unit so we can actually see it and decide if that is the size we needed. Super great person. Thank.you Ron🤗
This is my first experience renting a storage unit and I would have to say that it was so much easier than I thought it was going to be. I used the easy to navigate website to choose what I wanted and then was contacted shortly after to finalize paperwork. I would like to give a special shout-out to Ron. He went above and beyond to make sure that I understood where my unit was with a detailed map, he was able to answer all my questions, and let me know how the facility operated. I would definitely recommend U.S. Storage Centers to my friends and family in the future.
I found them to be very helpful and professional. I was able to make all the arrangements on line and was assigned an access code when I arrived. The facility was conveniently accessed from I-4 in a matter of minutes. I happily recommend US STORAGE to all looking for fair pricing, professional staff and easy access.
Very helpful and attentive staff. I wouldn’t expect such wonderful service from a storage rental place. It is a pleasure to do business with the Longwood, Florida location.
Chris was extremely helpful and was very gracious to escort me to the unit and explained all of the details associated with the gate, hours of operations and paperwork. I consider him to be an asset to the location and a very helpful and courteous employee of US Storage Centers.
Very clean and well run. The start up process was very easy thanks to all of Ron’s help.
Great experience. One of the more affordable places I’ve found in the area and Ron is great and very helpful!
Ron (Steven Tyler) was amazing. Excellent customers service!!!! Thanks a bunch!
Ron was such an amazing help and got me what I needed within no time at all!
Best experience I have ever had, friendly, informative, helpful and knowledgeable..not enough stars
Office staff Ron very friendly and informative. Got there 15 min before closing and he spoke with us, showed us 2 units - very sturdy walls inside and clean. Rented one today. Discussed various ways of making payment monthly. Prices much better than some other local storage facilities. Security seems good with keypad coded gate for entry and cameras.
Hands down best facility in Longwood! Ron is always willing to go the extra mile! I highly recommend this facility!
Ron was professional and explained everything thoroughly. Process was fast and easy.
Top notch customer service. Chris was patient and accommodating.
Love This Company & what they stand for, and Ron is Awesome
Cris was excellent . Made sure everything was what I needed and got me out quickly.
This place is tops in my experience! This place is clean, theres no bums living out of the units.Staff is considerate, easy going and to the point.The prices are just right too.Thanks Ron! I appreciate you taking the time to get me set up with you guys. That was quick and painless
Ron is one cool dude. Got a unit from him here. Place is clean and affordable. He helped us out of a bind when our fridge wouldnt fit by helping us take the door handles off because we were unprepared. Would self storage again, 11/10 service. Ask him about his top of the line storage locks.
I’ve been using US Storage for a year and a half now and it has been an absolute pleasure. Great location, great price, and Ron is great to work with. He is always so friendly and gives great customer service. Not to mention, he knows everyone on a first name basis. Great quality and service. I highly recommend this location!
Ron is very helpful also this place is very clean and safe I highly recommend it
Best storage experience Ive ever had!! The website was very user friendly, Nicole was fantastic helping me get checked in, and Ron followed up with me the next day! I have used other storage facilities before and did not get this level of service! Plus their pricing is lower and they allow month to month instead of roping you into a year contract! I highly recommend them!!
I selected this storage location on the spur of the moment, and I am completely pleased. The property is very clean and well-maintained. The main office offers all of the supplies one might need when moving or packing. Manager Ron Allegro was very personable and helpful and the process of renting was seamless. Would definitely recommend.
Very clean and organized. Im todays world everyone is in a hurry and they dont have time for others. I appreciated how I was treated like a human being and not just a number. Very knowledgeable and considerate as well.
Ron is super friendly and great at getting things done quickly and efficiently!! Convenient to find in Longwood too, which was a bonus. I highly recommend this location.
Ron was tremendously helpful. When heDid not have a 10x20 unit he found me two 10x10s close enough together. He explained the lease to me and answered all my questiins.At U S.STORAGE was the only place Ifound with with a real person to deal with. Every other place was on line only.
Friendly, helpful and good value. Highly recommend them if you do not need 24 hr access. Light in every unit (at least the 10x15 units).
Great guy! Ron was super helpful and professional. I will definitely recommend US storage.
The staff was very helpful!
I went early to visit two storage facilities to decide which one to rent from. US Storage was my first stop. I was greeted by Ron who had just opened the store and took the time to show me the rental unit. Ron was informative, courteous and professional. I then went to the other storage facility that, because I arrived 3 minutes prior to 9:30 said “ you gonna have to wait cause we ain’t open yet and we still gots a few minutes” I said ok and drove my way back to US Storage.I said to Ron, “I’m not necessarily here because of the storage facilities but because of the customer service you provided.” The guy is top notch, the facilities are not bad at all and their prices are very competitive.
Nicole was amazing, she gave us a tour of the units explained everything. Amazing place totally recommended it.Sandy
Nicole is very helpful and makes sure you get the right size unit. Location is great for Longwood and Altamonte.
I have rented a few local storage units in the area, and this one is the best. I have left the others due to safety issues of gates not working, poor location, and sketchy renters. This facility is clean and well managed. I feel very safe going to my unit. Ron was very friendly and helpful during the sign-in process and I highly recommend this storage facility.
Got my storage unit yesterday and hands down the very BEST service Ive ever had! Im new to storage and knew nothing about it. So I did my research and US was by far the best prices and the location was perfect for my needs. The center was very clean and easy to navigate. I have to give Greg two thumbs up! He made everything so easy at a very stressful time. Glad I found this place.
Great personable people like Ron are an asset to your company. He was very helpful, understanding and went the extra mile to accommodate.
This is a wonderful storage facility. It is immaculately clean and safe. Ron is a kind and thoughtful person who is attentive to every need you might have. I highly recommend US Storage in Longwood.
Professional, efficient, courteous service. Convenient location, easy access, reasonable rates and an absolute pleasure working with Ron.
Ron was friendly and helpful!
This was an emergency situation for me and Ron and was incredible, the rates are great and the facility was perfect and clean. Can’t recommend this place more.
Very good experience. Professional and polite. Highly recommend.
Today I rented a storage with US Storage Centers and I was very pleased with the Property Manager Ron Allegro. He was informative, courteous and friendly. The entire transaction can be handled on the phone and when I went to the site, Ron took me to my new storage unit and showed me how to get in and out. The unit was clean throughout. Very pleased.
Walked in and Ron (Longwood) was great. Showed us around and help us decide which until was best for us. Great place.
Awesome customer service and fast results.
I moved to De for what turned put to be 8 years..other than dust my items in storage were in great condition!
Ron was super helpful - he went above and beyond in helping me select the right size boxes. Great Customer service.
Ron was very accommodating!!!
Ron, The property manager was great, he guide me and explain everything.... Awesome Customer Service
Nicole helped us with finding the right size unit..she was super pleasant and patient..the prices are fair.
My fiancé and I were highly satisfied with our experience. Ron assisted us - he is an absolute Gem!! -A&E, H
After experiencing bad customer service at the post office and getting sent to “ the storage across the road” im actually glad they sent me here ron was here and was able to go above and beyond to fit my needs when i needed a box to ship something out ! Ron is honestly an employee everyone needs in their facility ! There needs to be more people like ron! And He honestly needs a raise! He did everything with a smile and had EXCELLENT customer service !
After comparing several storage facilities, I selected the US Storage for three main reasons. One: reasonably priced. Two: clean and properly cooled area. Three: friendly management.
Greg was so friendly and very helpful. We arrived a little before the storage place was open and he greeted us right after he turned on the open sign. He helped my best friend make a box for her Apple computer and even placed it in the car. He’s so kind. Definitely made our day less stressful.
Ron was very friendly. Great prices.
Mgr.Ron great and friendly man
Fantastic service ... Ron was professional .. really helped me prepare shipping boxes..
If you want top notch customer service and a safe storage unit go see Ron the property manager. He will get you all setup with your storage needs.
Fair pricing, clean units and convenient.
I called ahead to get a storage space and Ron reserved a unit right away and also gave me a quote (with a discount!).When I arrived, both Ron and Greg assisted me with carrying all my things and helped me put them away in the lockers. They went above and beyond to provide me with the best possible customer service. Highly recommend if you are looking for friendly, fast, quality, customer service!
Ron was very friendly, helpful and quickly processed the paperwork so I could move my belongings in within minutes of reserving the space. I had reserved a unit at another storage facility but when I arrived to sign up for the space and move my stuff in I did not feel that my belongings would be safe. I called US Storage and they were able to see me right away and my belongings are now safe and secure! Thank you Ron and thank you US Storage for helping me in a pinch.
Ron is great. 10/10 service and price.
Awesome service!
We just recently rented space for our office storage. We had a great experience with the office staff and even recently got a follow up call because we had failed to lock our unit properly. Ron immediately contacted me to have us come out lock up properly. Grateful for how they look out for their customers. Two thumbs up!
Thanks so much Ron! Youre incredible & you saved the day.
Great place, the best associates never met and the best prices. Places like this makes your life better and easy. My respects for Ron and Greg for gave me a very personal attention. Good luck!
I am so grateful for the staff here. I locked my keys inside my car. They called someone to help me open my car and even fed me pizza while I waited. Great storage place. Thank you so much.
Easy, quick, affordable.
Great customer service. Got me in even with the pandemic going on. Great prices as well.
Ron was absolutely amazing and very helpful
Ron was very helpful through the process and very friendly! Highly recommend this storage facility
I felt safe leaving my belongings here. Everything is spotless and orderly. The rental process took less than 15 minutes. Ron, the manager is professional and friendly. The price was less than surrounding storage businesses.
Best customer service ever Greg it’s the best thank you Greg
Ron Allegro the property manager was very helpful and friendly. Customer service was awesome. We were shown the unit and everything was broken down and clearly explained and written out. I would definitely recommend this storage center. Very affordable.
Great customer service. Ron and Greg were amazing and very helpful. Knowledgeable about my moving needs and made the most of utilizing my time and effort to make an easy move.
Excellent facility. The property manager, Ron, did a fantastic job at ensuring my items would be safe and secure. He took his time to understand my needs and showed me multiple units in order to find the right fit. Highly recommend! Thank you!
I cant say enough good things about the people who work here. We spent the entire day trying to consolidate 2 storage units into one. We were exhausted and Ron came to check on us to make sure we were ok and see if we needed anything. Everyone is so nice here and I would highly recommend them.
My experience with US Storage Centers was very satisfying. They were less expensive than other competitors in the area. I was able to get the unit size I was looking for despite the facility was mostly full. The interior height was better than a local competitor and I have a light in the unit which will help. The manager was friendly and helpful. He was also easy to talk with and made sure I was getting what I was looking for. He also patiently went through the entire process of getting the necessary things done to get things started. Overall Im extremely satisfied.
Office staff is amazing. They remembered my husbands and my name nearly a year after moving into our unit, without pulling up files. They fixed the sliding latch on our unit when it was sticking, straight away. No water damage through tropical storms & marginal hurricane hits. We did see a few palmetto bugs, but its an outdoor unit in FL - theres no avoiding those monsters.
Great service! I would would recommend this location to anyone. Ron was the best. He kept me laughing and made this move easy.
It was a wonderful experience. The staff was personable and knowledgeable. The unit was affordable,accessible and clean.
Ron is the best employee at any company Ive ever seen. His customer service is TOP NOTCH. Ron should be running this business. I would highly recommend this storage business. Thank you Ron you are awesome!!!!!!
Excellent efficient customer service. Ron was super friendly and helpful. I wasn’t sure which storage place to choose and I am happy to have chosen this place.
Great place. Everyone working there was nice and welcoming. Moving my things into my storage container was simple and streamlined as well. It also seems secure - strong locks for the containers and cameras everywhere, so I feel safe leaving my stuff there. Definitely would recommend going.
I would definitely recommend this place to anyone who is looking for a storage unit. The staff is excellent. Very friendly and professional. The units are spacious and they have climate control. Plus the prices are reasonable with online discounts. So if you are looking for a spacious unit with low prices, US Storage Centers is the place to go.
Rented space for extra Warehouse storage. Great customer service. Nice gate and fences. Cameras look a little low quality/rough though.
Ron was very helpful. The unit that I rented was clean and just the right size
Always polite and courteous in office and whenever I called. Top notch service by managers. Well maintained facility. Pretty amazing but they know all customers by name when they walk into the lobby. Highly recommend this place. Matt and Ron are the best!
Great experience, Ron was great help, storage prices are great, if in need if a storage i highly recommended.
Affordable, friendly, offer any outdoor storage need you may have if it’s there, they will protect it for you. They have a mom n pop of storage places kinda feel .. I support small local business owners of any kind. . Check them out if you agree
Ron and Greg are the guys that get the job done! Super nice and friendly attitudes and easy to get your unit set up !
I had 24 hours to find a place to store the majority of my belongings. Greg was able to make it happen for me when all the other local centers were unable to help. The cost was also cheaper too. Amazing service!!
Great storage center, very fair price, and terrific service. Ron, the manager, is very nice and will help you with whatever you need. I would recommend this place to anyone looking for storage in the area.
Where do I start... The staff is so helpful and pleasant. The grounds are always spotless. The pricing is by far the best in town. I would highly recommend then to anyone in need of storage. Top notch, keep up the great work.
Awesome attendant. Ron was inside the storage area, appeared soon in his go kart, show me the units, was clear on details & I had a great time; because while he fill up forms; he listen to my stories. Chao.
The unit was clean very accessible and stayed dry throughout all of the hurricanes as it was an outdoor storage area. Amber who works in the office was extremely knowledgeable and helpful throughout the entire process. I like the great deal they gave me for the first two months too!
I would recommend this storage facility to anyone! Great customer service & location. Greg is amazing!
I had to change my storage after moving and found this place online. They answered my questions honestly and did everything they possible to get me the best deal. To go along with it Ron is absolutely amazing and super funny! His humor helped lighten up not so good and stressful day! I am not only switching my storage because its less expensive but Ron & Matt were awesome to work with!
I moved a 15x20 POD to Florida from Nevada and managed to get it all in a 10x15 storage unit. The unit was EXTREMEMLY clean when I rented it and everything was EXTREMELY clean when we removed it. There wasnt a single bug or rodent evidence in place.In all the years of using Florida storage units, this is the cleanest experience I have ever had. The staff is very helpful, polite and knowledgeable about their location. They are clean and well dressed. Very professional! I would highly recommend their facility.
Ron and his staff are super professional, kind and courteous. Facility is extremely well maintained and it was an outstanding experience. They really made us feel like they appreciated our business and were very attentive to our needs. I very highly recommend US Storage Centers.
It was so Awesome!!! Ron is really sweet.