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Pro Star Rental of Longview TX
2708 W Marshall Ave, Longview, TX 75604, United States
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Pro Star Rental of Longview TX

Comments
DA
Review №1

Getting the job done like a pro go see Josh .... Easy to use equipment fast an friendly service with damn good machines

Iv
Review №2

Rented 2 scaffolds and out of the 2 I had enough parts, 1/2” wing nuts to hold the bracing on, to use one of the scaffolds. It seems that it’s the renters fault if all the parts aren’t there. I still had to pay for both. Not good customer realations by any means. Gave it 2 stars as what I did use was good quality. . Buyer beware .

Fr
Review №3

We use these guys all the time. Josh and Marco will take care of you no matter what your need. Good prices also. Fairly new equipment, especially Bobcat

lu
Review №4

Rented a trencher worked great they are always friendly and great prices

To
Review №5

Fast, and they have what I need every time!

Fr
Review №6

Great place for rentals. Newer equipment than everyone else. Call Josh or Marco

B
Review №7

Good prices and great customer service Ill go again when I need tools I dont have

Ca
Review №8

They were nice but we got a 6 wood chipper from them with super dull blades and wouldnt even chop a 1x4 without binding up. Had it for an hour, took it back and still had to pay $120 for it. I would not recommend this place if they can not maintain their equipment and/or give you your money back if their equipment fails.

Ja
Review №9

Nice peaple

Da
Review №10

The staff here is helpful and will definitely get you what your needing and if they dont have it usually can refer you to who will. I always get trailers here, very solid and not too expensive.

Te
Review №11

Good equipment & friendly staff

Bi
Review №12

Very friendly, very helpful. A huge variety of tools and equipment for any project. Lawn & garden, construction, automotive, even large tractor trailer applications. They also have a repair shop for major or minor repairs. I highly recommend Pro Star Rental

Sa
Review №13

My father and I reserved an excavator to use for digging up stumps, as well as digging around a tractor that was stuck. Signed the paperwork and paid for the rental. We began talking with the owner about our project for the day. After discussing it, he said they dont allow their machines to be used for digging stumps because it was guaranteed that the machine would be damaged. He also said that he didnt want us to use it for digging around the tractor in fear of the machine getting stuck as well. We explained to him that we would use caution in operating the machine, primarily so we wouldnt have to pay for repairs, etc. He continued insisting that he did not want us to use the machine in the manner we described citing that he had been in the business for 30+ years and knew that his machine would be damaged if we used it in the manner we intended. After that discussion, we cancelled our rental and went to Arrow Rental. We discussed our project with the gentlemen there and said that it is possible to damage machinery in any project and that would need to proceed with caution (common sense) and that we would be liable for any damages (understood by us). We rented a smaller machine from Arrow than what we reserved at ProStar, successfully dug up the stumps, did some digging around the stuck tractor, and had no damage to the machine after we finished. It was clear that the man at ProStar was not interested in our business. I would recommend checking Arrow for equipment rental needs as they were very helpful and had a better price.

H&
Review №14

Several months ago I left a negative review, and I’m happy to say that since then, this company has improved.I typically use Pro Star on a weekly basis. They keep their equipment well maintained, and they seem to be making improvements in customer service. Great job guys!

Co
Review №15

This is great place for rentals and the guys there are excellent with customer service

Re
Review №16

Cheats you on time rented. Pick up at 1:30 but have to get it back by 5:00 pm for half day price instead of having it back by morning like other places. Last time made us use their trailer because we only had one binder telling me they required two. After returning trencher, found out by another man only one binder is required. Thats twice theyve been unethical. Wont be using them again.Editing to respond to your reply: There was nothing wrong with our trailer and thats why you allowed us to use it today. We were given WRONG information the first time and subsequently had to pay more. Today, we could have been given the opportunity to return at opening or be charged the full day price, but instead we missed other work to get it back for half day price when you were only opened for 3.5 hours after we picked it up.

Pa
Review №17

Very knowledgeable sales staff they went above and beyond what we or requesting to meet all of our needs in a timely manner

Ka
Review №18

Great place

Do
Review №19

Excellent customer service. I rented a trenching machine, it ran like a beast. 1st rate from the time I walked in the door until I walked out after the return.

Pe
Review №20

Highly Recommend..!! Good and Friendly staff...!!! Very Helpful

Da
Review №21

Great staff and have everything you need to get the job done quickly

er
Review №22

Got all the good stuff for work

Ty
Review №23

I rented a hot water pressure washer for a week. The steamer stopped working. They gave me a discount because of that. I will rent equipment from them again.

th
Review №24

Good customer service and very dependable equipment.

Le
Review №25

Besides give me a trailer with no trailer brakes it was okay

Je
Review №26

We rent the man-lifts often and we always have a good experience with them. Friendly people!

Jo
Review №27

Very rude staff..equipment was junk..better places to rent in the area

we
Review №28

Always good folk

St
Review №29

Great place to rent a chain saw

Information
6 Photos
29 Comments
4.4 Rating
  • Address:2708 W Marshall Ave, Longview, TX 75604, United States
  • Site:http://prostarrental.com/
  • Phone:+1 903-759-4471
Categories
  • Equipment rental agency
  • Tool rental service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–12pm
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:8am–12pm
  • Sunday:Closed
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