Always super friendly and helpful. There is a reason they are my primary mechanic for the last 10 years. Most recent visit had been told by another place I needed a new alternator (~$1000) but they checked for me and found out it was just my battery ($60)

Estys has taken care of my 09 Sierra Sierra exclusively since the day they opened. They have been prompt, reliable and answered any questions ive had about my vehicle. I love my truck and would not take it anywhere else!!

My experience was very positive and professional from start to finish. They remembered me by name even though it was my first time in. They did a full all around inspection of all critical components and noted any questionable things that could be a hazard in the future. Once completed they sent me a link to see everything for myself with pictures as needed. It was very easy to follow and comprehend. They also printed out detailed, easy to read estimates of each problem. It was all broken down so each job could be done separately as needed. All of this cost a little over $58 as opposed to $70 or higher in some other shops I have been to in the past.All of the folks there were extremely friendly, cheerful, and pleasant every time spoke with them.I would highly recommend Estys to anyone needing automotive work performed.

Id like to recognize David and his ability to give me a quote for the service I requested over the phone. Very straightforward and informative. Ive spent all day calling around to auto shops; waiting for returned calls on quotes, frustrated with the common answer of we need to inspect the car first . Very thankful for Davids customer service and the time he took out of his day to help me. The only reason Im not going to take my car to Estys is because the date of service is too far out since I need the service done asap. Will consider future appointments with Estys and be glad to have them work on my vehicle.

The associates at Esty’s Auto Center were incredibly professional and helpful. I was impressed by their knowledge and ability of their work, as well as the repairs they performed were completed very quickly. Also, the entire shop was spotless and clean. I would highly recommend this shop.

I was from out of town and my water pump went out. They were able to get me in that same morning and do the repair and get me on my way. There employees were all super nice. I would use them every time if it was not so far away from my shop.

Woman answering the phone needs people skills. Extremely rude and unprofessional. I do not recommend this place.

Etsy’s was very accommodating. The receptionist was helpful & pleasant and they only did what was needed & their prices were reasonable. I will definitely be taking my car back whenever I have any issues with it! I will be recommending them to family & friends!

I started using Esty’s last year and cannot find fault with any of their service. Always prompt, friendly and provide accurate estimates.Well Done!

First time going there, It was obvious what the issue was and I even told them what it was, yet I was charged an additional $130 for some full diagnostic fee……I called the dealer and asked how much would it cost to perform this service and it was actually a bit cheaper.Update: They did do good work though and I’m increasing their rating.

Water pump went out in my 1996 Chevy c2500 pickup. I did a lot of research locally and Esty had good reviews so I decided to take a chance.The Pro’s - The building is large and clean, they are extremely friendly and professional. The quote provided was better priced than my local dealership and ended up being the exact price so there were no surprises. They were really busy indicating to me that their work was good and reviews were good. If you sign up on their website they offer a 10% discount- unfortunately I forgot to give that to them.The Cons- the fact they were busy, they needed a few days before they could get to it. This wasn’t a problem for me and it was a holiday weekend, so it may have just been my timing. But that was the only thing.I will absolutely use them again!

Estys is the place to go. I had work done on my mamas car a few years ago & had good service. Now that I have a car outside the warranty; Ill be bringing mine here too. Everyone is nice & go above & beyond. Thanks for fixing Goldy up for me.

I brought my truck in because the ‘Check Engine’ light came on. The staff at Esty’s were extremely easy to talk with and they were able to get my truck in the next day. They were able to solve the problem for way less ($) than I thought I was going to have to spend. It was nice being able to speak to the mechanic that personally worked on my vehicle and he was able to point out some various things I should keep my eye out on with the vehicle.I will definitely be taking the rest of my vehicles back in the future.Ryan M.Longview Wa.

Hannah is simply the best with colors and extentions are totally affordable and she does great you feel like your at home everyone is super friendly!!

Amazing job! Customer service was top notch - even though it took a little longer, they made sure that parts were at the best price, so I didnt mind waiting. I feel like Im in good hands and will be back.

I’ve taken my vehicle to estys a few times and they are always professional and honest with me. The price is fair for the work involved and they let you know the price upfront before they begin work. Also, if there are any changes to the price they call immediately to let me know and explain why as well.I really appreciate Estys!

I needed an emergency truck repair and was referred to Estys by a couple buddys. Best move ever - Emily, Dave and the crew, I cannot thank you enough for your friendliness and immediate attention to get me back on the road. I would recommend this shop over all others, they are the real deal !!

Wonderful people, great service! Had an incident with my vehicle, they took care of everything! Even picked me up to retrieve my Jeep when it was finished! Will definitely use them again in the future!

Service with a Smile ! Good place to get GOOD work completed the correct way..... Oh yes, the. First time !

This was my first experience with Esty’s and they were amazing. Very professional, affordable, and the customer service is fantastic! Will be doing future vehicles repairs here :)

I was referred to Etsys Auto Center by the CARMAX service department. I couldnt be happier with that decision. The team at Etsys was extremely professional, efficient, and exceptional as a liaison between myself and the warranty company. If you are looking for an honest, professional, hard working auto mechanic, look no further. Go in and see the team at Etsys Auto Service, theyre quality work and customer service are unmatched!

Very professional service. Nice people. Checked in before processing with the work.

I am so happy to have found a great shop for my maintenance needs. The front office folks have been nothing short of amazing to me. I would go out of my way to come this shop vs others.

My daughter’s vehicle suddenly died and was towed for repair. I learned the worse case scenario was an issue that only the dealer and or Esty’s could address. My past experience made the choice easy. I was taken care of and the needed repairs were explained in simple easy terms. The work was done in a timely manner by a well qualified technician at a reasonable cost. I will use Esty’s in the future. Thanks, Emily and Dave for great service.Doug LaneLongview

These guys are only place I will ever take my vehicle to! They are upfront and honest and if they know you can get a part cheaper they will tell you so your not paying high mark ups!

I was informed of work being done and was given a fair estimate. Work was done to my satisfaction

David was fantastic. Very polite and customer service was great. Honest and great value

I have used Esty multiple times. And I’m very satisfied with their work. They are very knowledgeable and helpful and professional. I would recommend them to anybody who needs a car serviced

I had a great experience with Estys. Dave and Emily were great to work with, very nice people. I would take my car back here anytime I need work done and will definitely recommend them to anyone who needs work done. They changed out my radiator, water pump, serpentine belt and did an oil change on my SUV and the same day I brought my SUV in my truck broke down and I had it towed over to them, they fixed my truck the same day to make sure I had a vehicle to drive. They deserve 5 stars all the way around. Thanks guys for a great experience.

Customer service was great. Car was fixed in a timely manner. Happy with the service.

Top notch and quick! Diagnosed a failed fuel pump. Friendly and courteous the while time

Reliable and trustworthy mechanics, Dave found the electrical draw in my daughters car two other shops couldnt find. Very reasonable repair cost. Ill be back for all my service and repairs.

I went in for an alternator, but they tested it and said all I needed was a battery. 2 weeks later, I guess they were right. Great customer service, too. Highly recommended.

They fixed a leak in the thermostat housing as requested. They also found out that I needed brakes on front and back. The front didnt necessarily need to be done now, but were very close.The rate was reasonable and the work was done right.I will go back for all of my automotive repairs that Im too lazy to do myself. (The list is a long one!)Excellent customer service!

My car would not turn on because my starter was busted and had to have my car towed to this place. It took a bit but even under all the terrible weather from the snow they managed to get my car fixed and better than ever. They even offered a military discount! Great service and great communication

Good place to take your car. Friendly, informative and professional. I recommend this place.

This is a great place to get your cars maintenance and repair done. I like that they take pictures of what needs to be done. The employees are amazing!

Esty’s is very professional treated me great when Bud Clary screwed me over and damaged my car. Esty’s fixed what Bud Clary broke and didn’t do. I would highly recommend them for all your car needs.

Love the staff and service, always feel like my cars are in great hands.

Great at answering the phone, horrible at giving a quote for two days straight. Every time I called (morning and afternoon with at least a 6 hour spread between me calling them) they said they’d call me back with a quote, never did. I finally had enough and insisted they give me a quote on the spot. They insisted again they’d call me back with it...something about doing the same thing over and over and expecting a different result...oh yea...insanity.

Wonderful people very professional and great service

They charge way too much, forcing you to go seek out, a mechanic who is still addicted, and tweaks on your vehicle. #cost

They get things done very quickly and the customer service is great, very nice people who work here and make you feel welcome. I can honestly say I trust them and dont feel cheated or lied to.

First of all, I usually dont post reviews but this shop has earned it! Before I go on I must give a huge shout out to the ENTIRE team, you guys and gals are an awesome group of people and you really went above and beyond for me personally AND to my company! Huge kudos to Casey!! Thanks for all the love my man!! You added some extra thought and went above and beyond my expectations. Appreciate ya!Anyways, here is the back story;I work for a company that hauls heavy hall and hires their own pilot truck drivers called Tillerman. I drive a F350 for work and put on 500+miles a day (About 800-1000km) 6-7days of the week. Well, when arriving at my destination, coolant came pouring out suddenly. Water pump and a few other problems related, went...was not an easy task. Contacted them, they fully understood the rush (especially since Im getting married in 3 weeks!) and put the pressure on!This happened Monday 2pm local time. By 430pm the truck was at the shop. Tuesday 5pm I get a call that that the truck is done! Which works perfectly because we were set to roll Wednesday morning! ZERO downtime for the company AND Im confident Ill make it to my wedding! Thanks David for the great hospitality and thank you Emily for having a great attitude! Casey, again! Awesome job dude!(PS; highly recommend this job!)-From a Canadian 🇨🇦May God bless the USA 🇺🇸

They didnt stop working on my car until it was fixed which was after hours for which I truly appreciate. Stellar customer service 10/10 would recommend

Great and knowlegable staff. Courtesy to a fault. Only draw back is the pricing. But being from the south it surprised me. Would i go back? Absolutely!!!

The guys at Estys Auto Center were friendly, professional, and a lot of fun to visit with while I waited for them to fix my car. they were able to take care of my issue while nobody else in town seemed to be able to. If you need your car worked on, its a great place to do it.

They did a great job communicating to me with some delays they encountered. Service was great and customer service fantastic..

We have been taking our cars to Estys for a couple years now and are always happy with the work. Great customer service.

Went above and beyond on the repair of my daughter’s truck. Very helpful and fixed it the first time and on time. Very friendly and helpful staff.

We were on vacation when we began to have engine problems with our tow vehicle. We were more than 20 minutes away when we called. Estys was slammed with work but they made room for us. About two and a half hours later they had us on the road. We cant say enough about them. Very professional, kind, and helpful. They even liked our dog (couldnt leave him in the trailer). Thanks for all.

I had an amazing experience with ESTYS! Unfortunately my old little beater decided it had finally had enough, not only did my brakes go out a few weeks ago, but apparently my power steering pump and a pressure hose was leaking as well. ESTYS spared no time making sure I was able to get in and get the service done, before it became a bigger issue. At first they preformed a basic diagnostic, I got a phone call a few hours later, being informed that they had replaced my serpentine belt along with ordering the damaged parts, but how they’d be keeping my car overnight. With this being said they still managed to return the car to me the next day for work! We did run into a little fumble after picking the car up, which made me quite nervous.. but the women who answered the phone, AFTER they had closed. Was very attentive, she insisted I brought the car back, this evening. And they got everything back in order and my car back to me in less than 20 minutes. And everything has been great since. I could definitely see the improvement within the first couple drives. This business is very communicative, and understanding. It was amazing to me, that’s regardless of time or money put into my vehicle they wanted to ensure the safety of myself and other passengers, and the energy of the employees there makes every second spent worth while.

Everyone there is very professional and pleasant to interact with. They were honest and didn’t try to sell us snake oil, they fixed what needed to be fixed and stayed in contact with us the whole time. We will be bringing our vehicles there for now on!

The staff at Estys auto center were absolutely amazing. I had called Friday feb19/21 for an appointment to have my Kia diagnosed for an overheating issue. They got me an appointment right away for Monday the 22nd. My car was only gone for a few hours and they were able to find the issue no problem. My husband said the gal at the desk was so professional & understanding on how we had already spend several hundreds of dollars trying to find the issue, she didn’t want to take our money. He was more than happy to pay, because nobody else could figure out what was wrong! Super happy with my experience and I will definitely recommend this shop to my friends in the future. Thank you Estys Auto!!

The customer service is superior! Communication with the text and app features was so helpful and a great plus! Not only did they repair what I needed but included a service point check to keep me updated on the overall heath of my vehicle. Friendly, very professional, and will use again as well as recommend! Thank you!

They were super friendly. They got me in and out in a timely matter. I will definitely go back to Estys for any future repairs. Thanks Estys

Every time I call they do what they can to get me in asap. The atmosphere is busy but positive.

Estys Auto was top shelf auto repair with outstanding customer service, I would recommend them to my own grandmother and mother. Thanks Super Dave!Millard McIntire

My 99 Chevy 4x4 sat for a while over 2 years. I had many little things that needed to be fixed. I called and felt like I was treated with respect, they listened to my needs and my budget. I felt like they cared about my needs and my income at the time. They worked with me with what needed to be fixed correctly right away and made sure I knew my brakes were getting down there but how little I drive my Truck that it would last until spring. I am so glad that my vehicle was kept inside. Thank you, for the great work and I will be back with all of my cars, trucks and SUVs.

Great people. Been going to Estys for 2 years.No complaints. Will go there again for my auto needs.

Estys did a fantastic job fixing my car! My brakes were absolutely useless and I couldnt afford to fix them. Once I finally scraped enough money together Estys took care of me at an affordable cost. I cant give enough praise for how friendly, professional, and cost effective Estys is.

Dave diagnosed and repaired the engine problems and had me back running quickly. I really appreciate the professionalism demonstrated by the staff here.

Friendly staff, very knowledgeable, did quality work. I recommend using Esty’s for all your automotive needs.

Great professional staff!

Exceeded my expectations and the bill was as good.

The mechanic was very professional and covered everything that was done in a very timely manner

My experience with Estys was positive from the start to the finish! They were quick in fixing my car and did a great job. They were friendly, knowledgeable, and up front. I would highly recommend this shop!

We took our daughters truck in to have it looked at after receiving an estimate from another shop. We thought it seemed wrong so we wanted a second opinion.I called and spoke to David and asked for a price on the parts and labor we had received from the first place. He said bring it in and Ill look at it. We are so glad we did! The truck did not need all the things the other shop said but we are watching the AC to make sure it is working properly after repairing the 2 parts it actually needed in that area. Went and picked up the same day which is unheard of in my past with auto repair shops. Which made that very nice for our daughter.Taylor was super sweet and very knowledgeable on what was being done. She is a great asset to the team! Hands down I would continue to take my vehicles here for issues I have or even maintain. I recommend using this locally owned business. Thank you again for being honest!

Friendly, prompt, reasonable

Great customer service, very knowledgeable employees. Highly recommend.

Prompt, efficient, friendly and helpful. Repeat customer.

The quality of the service was great! Gave me choice of options in addressing problem and tips on what to watch for in future to avoid bigger problems. Woman at front desk was pleasant and helpful and I was pleased with the overall experience after some trepidation before going in. Glad they were there when I needed them.

They did a great job and everybody I met with were excellent

Not only did they fix my problems, Estys was able to find a few other problems with my car and brought them to my attention

I was greeted by a very friendly receptionist/office assistant she made me feel comfortable leaving my car on their hands to be fixed and as being a first time using gap insurance. She explained the process and whats being covered and amount of deductible before starting to fixing my car. I would definitely will be coming back !

I worked with David. Great person and business. Will definitely come back. Very reasonable prices especially for diagnostic. Highly recommend.

Seems like a good team friendly and courteous didnt do more than they were asked to do all in all I was quite pleased.

They were very friendly and polite. Reasonably priced. I am definitely going to use them again. I am a very satisfied customer.

Took my SUV to them to switch my air suspension to spring suspension and they got it done in one day and for a fair price

Great customer service highly recommend.

Great professional service. Very high-quality work. Very friendly and made sure I had a great experience with getting my car maintenance done. Highly recommend Esty’s auto center. Very reasonably priced.

The people here are top notch. They are really friendly, quick and thorough. I highly recommend scheduling any of your service here.

They were very helpful and gave me detailed information of what needed to be done to my truck The lady at the desk was so nice.. my truck is running much better now and Im very happy I give them five stars and would definitely use them again

This shop was referred to us by a local as we are fairly new to the area. I had bought an old truck and was looking for someone to do the ole once over.The people are nice to deal with. Taylor represents the shop well. The mechanic working on my truck did a thorough job checking my truck.The communication was delayed as I was told I would receive an update on Thursday, but did not. Was told they would have something to me Friday. I did not receive an update. To be fair, this isnt my everyday vehicle so I wasnt all that worked up about the inconsistency, but if you say youre going to update, update. Even if its to say youre still working on it. In the end, I received a comprehensive report of what they found. Honestly, most of the stuff I fixed myself and will monitor the rest.I have no Issues recommending Estys to anyone who asks.

Everyone was very accommodating. They worked with my schedule and guarantee their work.

Guys always treat me right.Do good work at a fair price.

Always professional, always great service. They will never try to up-sell, but they will save you money and grief by catching additional needed repairs. They found my water pump seeping before I took a long road trip. 👍Tim replaced my left side CV Axle Shaft on 1/22/21. Upon their advice, I had my wheel bearing replaced as well as it saved me $100+ in labor costs to do it while they already had it disassembled (my Tahoe has 276,000 miles, after all). They always do outstanding work. Wouldnt think of taking my rig anywhere else!

These guys did an amazing job. Not only did they very quickly diagnose the issue with my car, but they finished the work early, were extremely professional and they even fixed other issues some of which they didnt even charge me for. I cant recommend them enough.

Awesome service! Super friendly, professional, got me in super quickly! Very honest and upfront about everything.They treat people like family here! I will definitely be going back! 😊

I felt safe, well cared for and left knowing exactly what I needed to do with my vehicle. They even helped me choose my next one. Great experience!

Great friendly service! Thank you all very much! You were recommended from my son and daughter in law and I shall do so myself

My car died unexpectedly right next door to Etsys. The staff were friendly, immediately attentive and diagnosed my issue with diagnostic testing that same afternoon. Their customer service was fantastic and a pleasant surprise compared to most auto shops. I would recommend folks stop out to see them.

What a great team at Estys! They were very honest and efficient with my visit and got me right in when I pulled up! I will always use them for future! I was over the top impressed!

Always prompt friendly quality service

Great as ever. I trust David and his crew, and they have never let me down. They are also VERY CAREFUL with Fifis lashes!!

Keep your eyes open, youll spot some very nice Hotrods there.serviced with care.

I would never go here again. I took car in and said several times that I thought my car just needed a hose replaced. That something got hit underneath.My car was out of radiator fluid completely. The guy looks at it and kept saying cracked radiator and needs a new one. No they said. They just kept repeating it needs a new radiator. Then quoted me for one at 500$! I said I will go to Midas thanks! In less than 10 minutes closer to 5mins, they diagnosed me at 165$ and the car needing a new temperature hose. I of course was happy and obliged right away. I wont go to Estys ever again. She even said We are sorta on the higher end of things here.👍✌Gee thanks.

Diagnosed and repaired the damaged throttle body on my Ford Fiesta. After receiving the part, actual work was done in only one afternoon. Very professional and pleasant to work with.

Needed a place to take over my car maintenance. Everyone here was welcoming and helpful. The place is professional, organized and prompt to get you in and serviced. Hometown feel. Thanks for meeting my best expectations Esty’s!

Wow, everyone should go to Estys, friendly staff, knowledgeable techs and honest.