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Jiffy Lube
525 Pacific Coast Hwy, Long Beach, CA 90806, United States
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Jiffy Lube

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To
Review β„–1

Easy business. Had me in and out in under 30mins. Helps if you had prior service done at any jiffy jube to get in and out quicker πŸ‘Œ

Mi
Review β„–2

Best service, ever! Danny and the manager, Andrew were so helpful getting air in my tires they went above and beyond their call of duty o assist me! A+++++

Yu
Review β„–3

I went on Sunday the 18th. They had the nicest guys I have ever met and that were willing to go the extra mile. I recommend them 110%

Jo
Review β„–4

Great service! Very friendly and helpful. I will be back!

Mi
Review β„–5

I took my suburban in for a simple oil change. Against my better judgement I took the recommendation of allowing them to install a new battery after the test on it indicated that it was not good and was soon not going to be able to hold a charge. 2 days later the night before I was supposed to attend my commencement, the new battery died and would not charge and could not be jumped. Fortunately I have the 100 mile tow package for AAA and had it towed to my apartment until I could get it to a mechanic to replace the alternator because that should be the first thing you rule out when a battery is dying before your eyes. The manager offered to replace the battery but its still new and now that the alternator is replaced there shouldnt be a problem.

Jo
Review β„–6

I want to thank Isaac for helping me with an issue i had regarding an oil change. Though, this is something that is currently recalled on the vehicle, i appreciated his efforts in doing what he was able to do. His professionalism is something to be proud of.

Pr
Review β„–7

I had a amazing visit.Antonio and everyone else I never been so happy to with a service like this.

Ke
Review β„–8

They do a great job. Have u in and out

De
Review β„–9

I got an oil change on my 2016 f-150 and 10 days later I had a huge pool of oil under my truck. I got underneath and saw that oil was coming from the oil filter. I was able to tighten the filter by over a full turn WITH MY HAND. The oil filters on these vehicles are SUPER easy to get to so their was no excuse for this. I will NEVER return here. There was a reason the Valvoline down the street was packed and this place was completely dead. Should’ve trusted my gut.

Ca
Review β„–10

It literally took them only 15min to do my oil change, I love it. Definitely gonna make this my spot for oil change.

Ni
Review β„–11

Went to Jiffy Lube for an oil change and now my the light comes on for the doors are open to seat belts and buckles and all you all you hear is bbbbb so I have to take it back today

Wi
Review β„–12

I got an oil change here exactly 2 weeks ago and now I noticed a big puddle of oil in my garage. Great job! I wont be returning to this place.

Le
Review β„–13

Still My Favorite place all my Oil Change services. !!

Ja
Review β„–14

Daniel, Ali, and the other gentleman this morning were amazing! Oil change took literally less than 10 mins. Super friendly and I got a discount. Absolutely recommend

Jo
Review β„–15

Expensive when you shop even alittle I saved 35 bucks shopping around

al
Review β„–16

I came here to get a simple oil change. And right when I pulled into the driveway the employee was sitting outside and out of no we’re had an attitude just because I made a simple mistake I drove into the wrong side of the Drive way. I told him that it was an honest mistake and that I would pull around. I immediately felt uncomfortable and no longer wanted them to touch my car. I didn’t feel welcomed, they seemed bothered being there and when I spoke to one of the employees he gave me his back and walked away, he did t even let me ask him anything. I own a business here in Long Beach and I know the importance of customer service, and this place is terrible. I wouldn’t trust them touching any of my fleet vehicles. I would give the zero stars if possible. I ended up going to valvoline in bixby knolls they had amazing service and also did a great job ant a more affordable price.

El
Review β„–17

Very good service...definitely will be returning to the exact same location. Give them a try! YOU WONT BE DISAPPOINTED!

Te
Review β„–18

I drove up, within a minute Adrian came up and took care of me. Had a oil change and a $5 coupon. They even washed my front and rear windows. Within 30 minutes I was in and out. MY KIND OF CUSTOMER SERVICE!!!!

Je
Review β„–19

Friendly, knowledgeable, and professional staff. Store manager Adrien was very helpful and honest. I was totally satisfied with my service there.

An
Review β„–20

Super quick and friendly, even though I pulled in 15 mins before close I still got service w a smile.

Al
Review β„–21

They always take care of their customers!

ma
Review β„–22

They like to pull out my air filter when I come in for an oil change so they can rubs their dirty gloves on it in front of me and it and ask me if I want my it changed cause it’s dirty.

Sh
Review β„–23

This perhaps is my favorite Jiffy Lube. I always hate getting my oil changed because I dread being told all the additional services I need as soon as possible if I dont want my car to explode.Fortunately, the staff at this location are straight shooters, and honest. I came in for an oil change, and was told all was in good condition, only that my radiator should be flushed, but it wasnt a huge issue and could be done later.I asked if there was anything else, just out of curiosity, and they said everything looked okay. This was shocking to me because normally that question is the green light for you need new breaks, you need new tires, etc. etc. etc. at the more predatory service locations.I even asked about the breaks, because everyone needs new breaks and they said they were fine, and I could do it if I absolutely wanted, but it would be better to wait. They could have easily gotten a quick and manipulative sale through these probing questions, but they chose honesty and integrity over fleeting opportunism, and that is why I will continue to use this location for all my cars service needs.

J
Review β„–24

Adrien and the staff here were very friendly and helpful. 10/10 would change my oil here again

Ja
Review β„–25

Professional and efficient. Follow good COVID protocol. Stayed in car and was serviced well. Friendly manager in Adrien.

Jo
Review β„–26

Great service and great people! FAST!!

Sh
Review β„–27

Daniel made the experience worth while. We were in and out in no time Out of the 4 men he was the only one hustling and giving great customer service

Pe
Review β„–28

A lot of annoying up-selling for services you clearly don’t need. Don’t send your friend/fam here alone if they’re not used to dealing with car service people.

Lo
Review β„–29

Great place usually fast

Wi
Review β„–30

This manager claimed his guys knew what they were doing after they stripped the drain plug on my new crosstek... 5 hours later after driving around I could smell oil in my car so I popped the hood to find the oil cap left off and my engine covered in oil and over heating.. Tried to charge me double for an air filter when the sign behind the desk clearly says the price .. its like a bunch of idiots locked the actual mechanics in the basement and threw their uniforms on to try and rob people ..This should be a great phone call to corporate

Wi
Review β„–31

They did the work but they were kinda stand offish they didnt talk to me much

An
Review β„–32

Quick friendly service. I came here for an oil change and they let me know additional things that were recommended. They werent pushy or tried to oversell which was nice. The coupon that I found online came in handy! Thanks guys!

Li
Review β„–33

Great and fast service. Stayed in car for safety precautions too.

Li
Review β„–34

I wont let anybody else but jiffy lube touch my car

RI
Review β„–35

Friendly people and prices on most items are fair

Tr
Review β„–36

This place was awesome!! I was there and done on a Saturday morning in less than 20 minutes. Location was really great for me. They vacuumed my car and washed my windows too. Just like the dealer but at half the cost. Will definitely be back.

Mi
Review β„–37

Quick service and the price was a great value.

Ma
Review β„–38

The only thing I didnt like was that I had to stay in the car that already is a red flag but over all great service.

Je
Review β„–39

Quick and promptThey get you in and out in a professional manner

ed
Review β„–40

Awesome experience really professional work tbh!

Gl
Review β„–41

Friendly staff, fast service.

Cu
Review β„–42

Terrible. Do not go there for any thing I

Ro
Review β„–43

Very fast and friendly

Re
Review β„–44

Location was very helpful. They dont accept Groupons. we interacted with this location when our vehicle had a funny smell coming from the engine area. we couldnt figure it out but we needed to get under the vehicle to see. we didnt need an oil change however this location and its staff was quite amenable to helping us figure out what could potentially be the cause and if the vehicle is safe to drive.

ms
Review β„–45

Great service 10 star

Al
Review β„–46

Always great service

K
Review β„–47

Great guys Armando and crew does a great job..

Jo
Review β„–48

These guys are quick so not a long wait time. They have a good price for the service they provide. If you are in a rush, check them out ( the earlier the better)

Ma
Review β„–49

Ali was a great help, with my car I will go again

Mi
Review β„–50

Rudy helped me out when I was there, he gave me good advice and his guys did excellent work. It was fast, friendly, and inexpensive. Some oil change shops can be a little pushy about upselling stuff, this place wasnt like that at all. Truly a great experience.

Az
Review β„–51

The service that Chris provided was excelent...I highly recommend this place😊

Ce
Review β„–52

These guys are super fast! They were done in about 20 mins.!

Br
Review β„–53

Amazing experience. Honestly I think a lot of businesses have forgotten the importance of customer service, but not here. The manager was friendly, patient and thorough. Highly recommended.

Ru
Review β„–54

Very good job

ne
Review β„–55

Friendly and knowledgeable. Quick and affordable. Willing to explain recommendations and charges. A refreshing service center. Ill definitely be back.

ja
Review β„–56

Excellence

Ma
Review β„–57

First time here. Very helpful. I dont know much about what my car needs, but they explained things so that I could understand. The guy even says, stop by if Im uncertain about the fluids in my car and they will check them for me.

Te
Review β„–58

The worker here can’t hear or understand English. Told him the mileage of the car twice. He sticks his head in through the window to look for himself. More expensive than other Jiffy lubes so I left.

Je
Review β„–59

Excellent service. Was very quick and the manager was very informative in helping me take care of my car. Will definitely be back

Os
Review β„–60

Quick and easy!!!

He
Review β„–61

I went to oil change to my car, they forgot reset lights, two week after show up the manager was very aggressive because I ask him to reset never come back this place ...

S
Review β„–62

Good customer service, very honest and affordable. Not a place that overlook other issues besides an oil change. I will definitely go back

Ke
Review β„–63

Wonderful

Jo
Review β„–64

Nice and clean impolite

Mi
Review β„–65

Did a great job.

An
Review β„–66

Great spot. The manager was very nice, made sure I was getting all the needed services. A little expensive, but Ill gladly pay for the peace of mind.

F
Review β„–67

Rudy was very helpful and knowledgable honestly what more could you ask from an oil change? Pulled in at 1030 by 11 I was on the road with a vacuumed car and all the fluids topped off

Ma
Review β„–68

I was in and out within 30 mins. Friendly staff, typical trying to make you buy extra stuff, instead just a simple oil change. The lobby was AC/cool, bathroom small/ok, the physical location is not the greatest but for the price and time, it served its purpose.

Be
Review β„–69

Wow good services cool clean

Jo
Review β„–70

Good service fair prices they clean your windshield and headlights at no extra cost and dusted off my two fron floor mats

Ru
Review β„–71

This place has the worst service ever! They treat women poorly, do a half job on the services, and try to charge you for every little unnecessary thing. I was treated so badly by the store manager Sami Yaqubi. He lied about not screwing my cap on tightly causing it to leak, then tried to charge me to top it off! When I refused to pay for a top off which should have been free plus his error, he slammed my hood down so hard, gave me a nasty look, and just walked away! When I asked for his managers name and number, he got loud with me and gave me a phone number that I realized later, had a digit missing. I called Jiffy lube customer service and they forwarded my complaint to the franchise owner. He/She was supposed to call me back over 2 weeks ago, and I STILL NEVER heard anything from them! I have been a Jiffy lube customer for around 20 years at various locations. I have been going to this location for around 7 years. They forget to put air in the tires, to vacuum, do your windows, tighten plugs, put your next service date sticker in the window, and other little half way jobs on their supposed expensive signature service. I usually always have to ask or remind them. But this was the last straw! I will NEVER use this location again and maybe not any Jiffy Lube station! They see women and prey on them for extra charges, do shotty work, be mean and nasty, then the owner wont even bother to contact you to try to rectify/apologize for the issue! I tried to give them that chance, but since its been more than 2 weeks and I have not heard from them; now its time to write a review. Ladies Beware of this location!

Mi
Review β„–72

They are higher than Pep boys, for an oil change. Pep Boys was 106 before a discount... Jiffy lube $160, for synthetic oilfor a BMW. I went back to Pep boys.

Ul
Review β„–73

My girlfriend and I went when they were almost done for the day. Rudy and the guys were very friendly and helpful. They went the extra mile. Ill be coming here from now on.

Bo
Review β„–74

These ass hats allowed my fully senthtic Car to leave their shop with conventional oil in it, as long as I signed a waver. Seriously, how low will Jiffy Lube go to make a buck? There must be a reason why this particular shop looks like it hasnt been updated in 10 years. Wrote a review to Jiffy Lube the company, and hope the management all got canned. Worst Oil service in town, also they cross threaded my tire valve cap threads.

An
Review β„–75

Great experience, thanks

Ro
Review β„–76

Good service and prices

Ch
Review β„–77

Sami has been working Since 1993. Hes the best.

Se
Review β„–78

Excellent service small but efficient

je
Review β„–79

Worst place you can go to they dont know what theyre even talking about, I went in for an oil change, they told me my radiator was bad, its a brand new radiator. Leaving this place my oil pump no longer works I havent seen any other mechanic but these jokes.

Pr
Review β„–80

Very friendly and knowledgeable.

MI
Review β„–81

June 25, 2016 @ 01:20. RODOLFO M. DANIEL S. AND JANET C. Service my 1993 Toyota Corolla for a Oil Change. The problem was they forgot to put my DAMN AIR FILTER BACK AND THE LATCHES WERE OPEN. I have pictures of the air filter being left open and my air filter missing as well. I have been a customer for a few years, now that I found this problem Im unsatisfied with the service. Also Im a certified mechanic and registered with the BAR of Automotive ASE. I made a full radiator flush my self just YESTERDAY and they were trying to say that I needed a radiator flush trying to rip me off. I can tell right away when something has been service. My pictures are the one with the engine and filter missing just above this page with my service sticker next to it.

To
Review β„–82

I was very skeptical about jiffy lube only because Ive heard and seen so many negative reviews but I gave it a shot and im very happy I did I was greeted by Lienol which was very pleasant I explained to him my worries and doubts he said so comely no worries miss well take care of you then walked over the CSA Manny he walked my through their process and explained in detail what service was recommended for my 2012 Buick as he was showing me the Manger Sami walked in and confirmed what manny had already told me im happy I stopped by and very pleased how welcoming and informative the crew was THANKS GUYS I APPRECIATE YOUR SERVICE MANNY YOURE THE BEST KEEP UP THE AMAZING CUSTOMER SERVICE😍

Ar
Review β„–83

Great service and nice guys

An
Review β„–84

Was in and out in 10 minutes great customer service as well the manager was super cool

Mr
Review β„–85

Good service but seriously the only store that does not except gift certificate for oil changes which is sad considering the fact that they dont get as many services as most of the other jiffy lube shops

Pl
Review β„–86

Good deals quick service also if you bring back your car before its due they will top it off for you.

Ri
Review β„–87

Tried to sell me things I repeatedly said I didnt want.When I said I didnt want this the man egret asked me whst is wrong with you?I was not onto spending $180 on something I had no idea I needed or not, but I do have a regular mechanic, and when I told the manager that he seemed upset I told me I better get it done here,NOW!Personally, I know my mechsnic, he is competent,This guys had several home made tattoos on his atm, and looked like he just got out of prison.I changed my mind, went down the street and had my oil changed at a insta - lube for the 24 dollars the sign said outside instead of the $50 plus at jiffy lube at this location.

Gl
Review β„–88

My name is Glendell Moore and Im a automotive technician Ive been doing mechanic work since 2008 I took my car in for routine oil change now my car has a service warranty when I bought it from CarMax so I know everything was working properly I took my car to this Jiffy Lube and now the check engine light is going off this Jiffy Lube will rip you off and they will damage your car I know cuz I had mine inspected before I went they are robbing people and I suggest you not go there

Er
Review β„–89

Over $100 dollars for an oil change. Yeah Right!!!. Do not even try this place. The manager will try to up sell and is very pushy.

Ni
Review β„–90

Fast service. In and out at about 20 mins.

Jo
Review β„–91

Just left the after getting service Aamco wouldnt do. Took them 5 minutes. Ill be using them from now on.

Ti
Review β„–92

The only Jiffy Lube I go to...quick, quality and affordable

Vi
Review β„–93

Every one is always so nice..

Ir
Review β„–94

Went in for a transmission fluid change, couple month later... my transmission gave out, cause : no transmission oil and there were no leaks identified.They never even changed the oil, thieves!!!Typical fradulent shop, go anywhere else but here.

Lo
Review β„–95

Fast friendly service

He
Review β„–96

Worst experience ever. Wont be going back ever again.

Ry
Review β„–97

Showed up at 825 am waited till 835 the worker pulled up in his car just waited for 10 min to get out failed to open on time and location is very dirty.

An
Review β„–98

Great service.

Bl
Review β„–99

Quick and good service.

Jo
Review β„–100

Good service

Information
29 Photos
100 Comments
3.9 Rating
  • Address:525 Pacific Coast Hwy, Long Beach, CA 90806, United States
  • Site:http://jiffylubesocal.com/
  • Phone:+1 562-591-5379
Categories
  • Oil change service
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8:30am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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