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Freeway Insurance
3397 Long Beach Blvd, Long Beach, CA 90807, United States
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Freeway Insurance

Comments
Li
Review β„–1

I want to say Thank You to freeway insurance and Jenifer Sandoval especially for all of her help, she was very helpful in answering all of my questions and finding my family the best rates in car insurance. Definitely recommend πŸ‘Œ

Se
Review β„–2

The place and the company in my opinion get zero Stars. Poor customer service, poor service plans, just simply pour all around.

VI
Review β„–3

Yuri & Beatriz were very helpful and informational about my Insurance policy i give them 5 stars across the board great customer service skills #Lovely Ladies

Ma
Review β„–4

Best service is a joke. Ruby helped me get insurance over the phone. But it was like talking to a 12 year old very unprofessional!!She misspelled my name and I prompt her about it. And she still didnt fixed anything. I called someone else and they fixed the problem right then and there. Its obvious people are working on commission this office needs to fire some people.

es
Review β„–5

Shout out to Jaime for helping us with adding our new car to our policy. He’s very detailed & ensures that you’ll understand everything before leaving πŸ’ͺ🏽

As
Review β„–6

Want to give a shout out to Mitchell who was very friendly and helpful in explaining all of my options regarding health insurance.

Da
Review β„–7

They sound so nice on the phone but when an accident happens they dont want to help at all they blame me for something that wasnt my fault at all saying I need to pay 2000 for something that cost me less than 300 somewhere else i had to cancel my policy asap because this place is a scam. Just got this insurance because I didnt want to drive without any worries but I shouldve might as well because this place was no help always asking for money for no reason. They can keep the money i spent with them.

Kw
Review β„–8

Thanks to Ruby for making this process quick and easy. I only needed the basic insurance but there here for all your needs including property and health. Ask for Ruby !

Zi
Review β„–9

My son was assisted by Adam Gonzales, branch manager, at the location at 3397 n long beach blvd. Adam is so helpful in explaining all options. He even gave us change out of his pocket. We are very pleased with his professional customer service. So glad we came to this office. Due to Adam Gomzales we highly recommend this location for insurance needs.

Da
Review β„–10

Four stars, the representative was extremely courteous and professional. Job well done!

Co
Review β„–11

This office is amazing! They are so helpful and make the customers feel comfortable. Joezett Castro helped me out and she was great. Besides how friendly they are they try to get you the best prices. Will recommend

Jo
Review β„–12

I just had one of the best experience with a consultant with freeway insurance and I gotta say titu did an amazing job to get my situation fixed and completed in such a short amount of time. Great person and I wish him the best as he keeps continuing to give that service to everyone else he greets and has the pleasure to make their day just as he did that me.

ph
Review β„–13

Walked in and spoke to Joezett Castro, very friendly and helpful. She helped me find the lowest insurance I can get. I recommend anyone looking for insurance go to freeway insurance.

Sh
Review β„–14

Had a great experience with this location and with the customer service rep Jessica that helped me open up a new insurance policy. She was very professional and had great customer service. We will be going back to this company for that alone

We
Review β„–15

Joezett Castro was a big help we didn’t have to wait much, explained everything so well easy to reach. I would recommend her and her staff.

Ri
Review β„–16

Titu has been very helpful and very informative. He has gone the extra mile to give me the best possible coverage and price. Thank you very much!

El
Review β„–17

Titu helped us get a good deal with our insurance. He helped us get a good deal. I highly recommend him, very nice and very helpful.

ja
Review β„–18

The team at this location work above and beyond to help their customers. Keep up the good work! Will refer my friends and family. If you have any questions dont hesitate to call them.

Ke
Review β„–19

Jessica was great! I liked her puncho and I feel like she helped me find the best deal possible. This office represents this business organization well! πŸ˜πŸ‘πŸΎ

Da
Review β„–20

The quote I got was misleading. I was looking to add a driver and a car to my policy. The agent told me he could save me more money by starting a new policy all together. My insurance for my daughter and I and 1car was $400 a month. Titu gave me a quote $510.12 a month to add a driver and another vehicle. I had to come up with over $800 just to get the insurance started. When I received my first bill it was almost $900 and my new payment was $1,080. I had disclosed everything as far as traffic tickets and accidents. There was no reason they couldn’t get me an accurate quote. I applaud you for scamming me out of almost $1,000 but Freeway insurance will never get another dollar out of me!!!!

Ed
Review β„–21

Huge help! Joezett was very informative & straight to the point, I truly appreciate that.Look forward to coming to her for any or all concerns I may have.

Ma
Review β„–22

Highly recommend they are very professional and they go the extra mile to help you out.

Se
Review β„–23

Joezett Castro did a great job getting me the policy I wanted for a fantastic rate! Highly recommend.

Th
Review β„–24

TiTu work with me on great deal, Freeway insurance for the win!! I highly recommend for anyone looking. πŸ†πŸ‘πŸ”₯πŸ’―πŸ‘πŸƒ

mo
Review β„–25

Looking for Great customer service I’d recommend going to Joezette!!! She got me the best and lowest price compared to anywhere else I looked! I will definitely be coming back when getting a second car! Without a doubt I’ll be recommending her and Freeway Insurance to all my family and friends. Thank you joezette for your time and help!

al
Review β„–26

Joezett Castro was the representative that help me find the best policy for my car. Joezett was genuinely caring for my best interest. She was also very kind and patient and answered all my questions and concerns.

yu
Review β„–27

Joezett was very nice, helpful and professional love her quick service. Highly recommend her she went above and beyond to get me a good insurance rate thank you so much.

Sh
Review β„–28

Branch Manager Joezett is the Best!!!I had a policy for 1 Vehicle paying $87.I added a Vehicle, got my coverage increased for all, and she got my payments lowered to $67!!! Need I say more, go see this girl Asap!!!

Lu
Review β„–29

Great prices! freeway will literally be saving me 1200 dollars a year. I used to have geico with same limits in my policy and they were charging me 240 a month. Joezett the branch manager, was able to find me a program with a monthly payment of 138 dollars a month for full coverage!! I definitely recommend this place to anyone that is looking for great deals

Lu
Review β„–30

Joezett was very helpful with finding me a great deal. Very friendly and polite.

De
Review β„–31

Had a great experience fast and got a great deal joezett Castro help me out a lot really great attitude and very helpful if you come to this location ask for her you won’t be disappointed πŸ˜€

LA
Review β„–32

Good deal i got here, my expirience with that lady was really good. Honestly they can find you a good price to your income

Ew
Review β„–33

Was great help and customer service. Very willing to help with any sisuation and very open to questions !

Ed
Review β„–34

Excellent service by Joezeh! She was extremely helpful with all my car insurance issues and even saved me over $100 on a new policy.

Ar
Review β„–35

I just got a new car & needed to find the most affordable insurance, so I decided to check them out. I was greeted by a very nice & friendly Titu who has helped me out tremendously!

Ye
Review β„–36

Good and fast costumer service. Got a great deal on my car insurance. Manager helped me get a great deal! Sales manager Joezette Castro.

Ch
Review β„–37

Fast, easy and highly professional got done within 30 mins or less really. The person I talked to, Joezett Castro, the branch manger of the store was really nice and talk me through everything.

Jo
Review β„–38

Joezette is the best she took care of me and made sure I got the best quote possible I shopped around the area and I can assure you she found me the best deal thank you again joezetteπŸ€—πŸ€—πŸ€—πŸ˜šπŸ˜šπŸ˜š

Mo
Review β„–39

Helen Alvarado assisted me with my new insursnce policy. She got me the best monthly payment as well as down payment which was awesome.Helens customer service and knowledge is Excellent!!

El
Review β„–40

Fast great experience. Will recommend to a friend

Se
Review β„–41

So nice,friendly really helped me out. Hooked me up!!! Joezett was amazing!

Ga
Review β„–42

She gave me the best quote, explained everything very thoroughly, was very nice and lovely, I Would highly recommend her to people.

An
Review β„–43

I went in and theyre very friendly got a assisted real quick Jessica Hernandez is definitely a five-star, will recommend people to her

Cr
Review β„–44

Titu made sure I got insured and was very helpful! Great service! Thank you!

Co
Review β„–45

Titu is a kind and helpful person.He can make a difference in visiting the office, pleasantly inspiring to become insured....this office has the best agents....

Ri
Review β„–46

Joezett Castro she is the best if you want the best come to the best everything about her is professional great service great insurance πŸ’―πŸ’―πŸ’ͺπŸ’ͺπŸ’ͺ

Ha
Review β„–47

The service was great! The manager Joezette Castro really hooked me up with a great deal. So glad I chose Freeway Insurance!

Ni
Review β„–48

I have a 5 star experience I went in to the store they greeted me with the first 20 seconds I got in they were very nice people I was quickly helped by the branch manager Joezett Castro and let me tell you she sure knows what she does she was able to help me save lots of money I use to pay 600 a month with AAA and she got me payments of 259 thank you so much for all your help

De
Review β„–49

Joezett Castro is the best. She was really helpful getting our insurance, definitely recommend this place.

Aa
Review β„–50

Joezett Castro was very friendly and helpful she made my experience at freeway insurance great !

Pa
Review β„–51

Great customer service. Jessica has been very nice and helpful in my insurance.

Ju
Review β„–52

Joezett Castro is very helpful and great customer service helped me with what I was looking for!!

Da
Review β„–53

I would recommend freeway she wants to anyone their customer service and they get you the best deals

Ru
Review β„–54

Joezzett was very helpful, professional, friendly and gave me a really good rate on my insurance

Al
Review β„–55

Titu was awesome !!!! He helped me with ease and made the experience fast an easy ! Best agent there highly recommend him

Gi
Review β„–56

Their agent Titu helped us a lot with finding my car insurance. He got me a really good dealπŸ‘πŸ»

Je
Review β„–57

Freeway insurance of Long Beach is the best!!! Jozie helped me with everything and I’m very pleased with how she helped me and answered every question I had regarding my policy!!!

jo
Review β„–58

Joezzet was very helpful n patient with me while I made my decision. Great service after shopping around it was the best price n answer all my questions.

Pa
Review β„–59

Stopped by and Jessica was really helpful in finding the best policy at best price thank you

Ja
Review β„–60

TITU was very cool people he help me out alot and we had lots of laughs in between.

Jo
Review β„–61

Titu was very very friendly and good person πŸ‘πŸ» Come with him πŸ‘ŒπŸ»

Da
Review β„–62

Josette I think her name was, was super helpful and helped me get renters insurance in no time flat. 10/10 would visit again.

ma
Review β„–63

I need insurance for my daughter jocey was able to get me a good deal compare to other companys thanks so much

Ma
Review β„–64

Great attitude as soon as we got here titu a real representative

Je
Review β„–65

Beware of this place. The insurance we got and payed of for the whole year got cancelled a month after. We got no notices that the insurance got cancelled until this month when we recieved not even half of what we payed for in a check with no letter or explanation just a check .. This place scams people I was a loyal customer to infinity auto insurance but the price freeway insurance offered for the whole year was unbeatable but i regret going to this place nothing but scammers here ...dissatisfied with this place it deserves 0 stars and to be shutdown before they scan more people

ul
Review β„–66

John F helped me big time now my monthly payments wont be so expensive! Thanks freeway !

ma
Review β„–67

The staff here is supper helpful they answer all my question and help me out to find the best insurance I can get thanks jocey

al
Review β„–68

Titu helped me out today and he was very helpful and kind everyone at the office was great !!! Thank you !!

ta
Review β„–69

Titu. Took care of my care of me and I would like to introduce my family that needs good insurance to go to his office. In terms of explanatory and assistance he is great.

Sh
Review β„–70

Help me out a lot on getting great deals

Gi
Review β„–71

Titu was very nice and professional. Thanks Titu for helping us get a better rate!

Iv
Review β„–72

Titu was my insurance guys come and see him for a better insurance rate

Ma
Review β„–73

Great Service very helpful lots of help from Jessica .

Al
Review β„–74

Joezett Castro (branch manager) provide me with great customer service!!!!

St
Review β„–75

Very thankful for the help of Jessica Hernandez. She is the best of the best.

vi
Review β„–76

Jocey was great thank so much for taking care of me will recommend to friends and family

ur
Review β„–77

Im very disappointed . Talked to jazmin in the phone she ran my driving record asked for vin numbers and called me back 2hrs after to give me my quote .She called and mentioned that there was a special deal that I i added 3 cars I was going to pay only $95 plus $95 to start a total of $189 .When I got to the office they bombed me with $368 to start and $160 monthly payments . Im upset because they just wanted to get me into the office then work their magic. I understand they are brokers but integrity is what makes a business successful .

Sh
Review β„–78

Great service Tito was an awesome guy and helped me a lot

lu
Review β„–79

Recommend this place check out my cousin titu after looking around he was able to hook me up with the best price

Na
Review β„–80

My 2nd time here and they do not disappoint. Everyone is so friendly and helpful. You get offered water and coffee as soon as you walk in. Insurance plans are cheap. They make you feel at ease. Joezett is so nice and she helped me out a lot. She even sent the DMV the proof ofninsof insto reinstate it and get my tags. If you want friendly, fast and cheap insurance come here. They are great!!

La
Review β„–81

Awesome customer service by Titu. Highly recommend it

Tr
Review β„–82

Yo! I just wanna say thanks for the customer service @ jozett for the excellent services you instructed me with. It was a funny cool 30,000 mins(jkjk) on the phone. But on a serious note THANKS πŸ™πŸΎ now I can get through the holidays with really depenable car insurance. Enjoy your day/weekend. 11/9/2018

Gl
Review β„–83

Come to see Titu my agent he will get you the best rate

KJ
Review β„–84

Manager Joezett castro help me out, Did a great job provding me everything i needed, and help me understand everything i ask about. thanks for her service.

ro
Review β„–85

Excellent service I love how Jocey was able to help me aout supper fast thank you for good service and fast paced

Su
Review β„–86

Maribel V. Was able to offer me a great rate. Very kind and sweet!

sh
Review β„–87

I give Freeway Insurance five stars, they really helped my husband out, I would recommend Daisy Esperanza, to help you out, at Long Beach office

Ez
Review β„–88

Alex is a boss. I called the dude and he had me on the phone with someone who was gonna write my policy and all that in like 5 minutes. Cut to me right now. I have insurance done and paid for like 15 -20 after I first called. I been putting off buying insurance for months. Now I got it. Shout out to Alex

Be
Review β„–89

Very professional best service ever! Will come back to check you out Titu!

ju
Review β„–90

I love the staff here they have great service always friendly great price

ma
Review β„–91

Fabian assisted me today in insurance quotes. I have to say, he is honest and helpful I definitely recommend anybody interested in insurance to co0me see Fabian.

Ma
Review β„–92

I lke the service because they were very nice come with luz

br
Review β„–93

Great experience, kind & well informational . loved the service & thats why I chose their insurance.

Ca
Review β„–94

Titu has excellent customer service even offered me some coffie made me feel like home and help me get a great insurance prices

ed
Review β„–95

This place is great nice employees and great service definitely recommend

ma
Review β„–96

Thanks for your service jocey this place was supper easy and fast service

Ni
Review β„–97

Titu.... gives amazing insurance service

HE
Review β„–98

Maribe velazquez gave very convenient service. I got a really low monthly quote for my age.

BE
Review β„–99

Very good service here and great staff

Ra
Review β„–100

Joezett Castro for Freeway auto insurance was a huge help, quick worker, willing to help you she was a life saver !!!!!

Information
11 Photos
100 Comments
4.1 Rating
  • Address:3397 Long Beach Blvd, Long Beach, CA 90807, United States
  • Site:https://freewayinsurance.com/office-locator/freeway-insurance-long-beach-ca-90807?utm_source=google&utm_medium=yext&utm_content=LBF
  • Phone:+1 562-353-4538
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–8pm
Service options
  • On-site services:Yes
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