I had a problem with water damage and Allstate was helpful in filling a claim. They recommended a construction company and problem was repaired in a reasonable time.
I cannot speak more highly of this location and its staff. They have been extremely helpful on my good days and bad days. Knowing that they are accessible and willing to help me on making payments or resolving any claims. Very resourceful and understanding team members. Their teamwork is unmatched and I hope to continue to be under their guidance through the remainder of my insurance needs.
Great professional customer service. Staff members of the Brenda Soto Allstate Insurance Agency are quite knowledgeable & responsive.
They are great! Excellent service and very professional. I highly recommend them.
The staff at Brenda Soto Bryans Allstate Insurance company are very professional and efficient! They are very knowledgeable and you will get all your questions answered in a timely manner. I am very pleased with the service I am receiving and glad to have switched to Allstate Insurance.
I am always treated as family when I do any business with this company.
The staff of this Agency is very nice and responsive. On top of that, she provided the excellent insurance services to her clients. She is so reliable; she listened and answered patiently to her clients interested questions. I highly recommend her to all my friends for any kind of insurance need.
We were with Allstate for the past 33 years and had consistently good experiences with them, through multiple car purchases/sales, accidents, and Q&A. They were always polite, informative, and responsive, and treated us like family.
**Purchased insurance and was explained a full detail of coverage, charged prorated for the whole month for two vehicles, then was contacted that one of my vehicles was not going to be covered. Once I asked the reason, there will be no refund or could be initiated. I was lied to and mislead. I emailed to cancel insurance, spoke to the agent and they refused to cancel the policy. They sent it it to collections. I will never pay your fraudulent fees. Do not use this agency . Do not pay unless you receive full details. Your money will be tied up and complete waste of time and worst customer service, I have ever received. I would select zero stars but not an option!!i sent the licensed agent the emails showing that I had Requested to cancel the policy, she was no help and wanted more money .
Made some changes to my policy and my questions were answered respectively quick and thorough.
Great insurance company. I dont think Brenda comes in as much but her daughter and son-in-law are doing a great job. Even my pets got insured via Brenda......really great agent and team
Staff here is fantastic! Great service, good advice and peace of mind.
Geat customer service
Brenda is very professional. She takes her time explains everything in detail and goes over the best option for you. I was very impressed with her.
Really nice staff. Very knowledgeable. Help you get the best policy possible.
Outstanding service, people, truly committed to Excellence!
She is my sister and if i love her i love Allstate
Extremely disappointed in the service received and the massive exposure this company has put on my family and property.
Great place
Great team!