Outstanding gym. Easy on the wallet, but has all the machines & equipment you need. Well-managed, great environment; frequently has member appreciation days w/ DJ and food. Perfect for novice to advanced. Freakin love this place, helped transform my life.
Very helpful and friendly staff, convenient service 24/7
Love the place and people, some machines need replacing but overall has more than enough equipment if you want to get big, just gotta stay consistent
In my opinion this gym has all the equipment I need: treadmills, a variety of weights and lockers/showers. What can I say, I like simplicity. I go o this gym before work, I get in and get out under an hour, during my workout there is plenty of room available, every disinfects their equipment ( for the most part), masks are enforced, and there is temperature check when you sing in. Sure there are few machines that are out of service but they seem to get fix right away.
Lots of good equipment were here and access to equipment was very convenient.
The whole business tries to trick you into paying more money.They allow unlimited guests for each member, but make each guest go through an extensive sign in process so they can send you marketing emails and texts like 5 times a day.During the sign up process workers spent more than 10 mins to try and get me to buy pre-workout and protein, along with their personal trainer programs, saying at the end that I can talk to them when I want to get serious. It made me laugh.Im about to cancel my membership after only one month because of a completely random $50 maintenance fee that was charged to my card. I was not aware of this fee when I signed up and after trying to get in contact with the gym over the phone I was left on hold for more than half an hour before being hung up on.Nobody in the gym wears a mask anymore but the water fountains still conveniently dont work so you can purchase their $2.50 Dasani
Good place but needs to be improvedNeatness should be taken care of
The staff is very friendly and professional across the board. The physical trainers are nice and know what they are talking about and will help you get to your goals. If you need a trainer I would suggest going with Gian he is very knowledgeable and helpful. He actually cares about the people he is training and will help you achieve your goals whatever they may be, he knows how!!Overall very satisfied with the experience here!
One of the New employees honestly went above and beyond with his customer service. His Name Is David and he reached out to me about my lost ID. I lost that ID about almost A Year ago and never heard from anyone about it. On his first week there, he actually went out of his way to reach out to me about it. David’s actions show that he is a person i can trust and hold accountable for whatever I need. I feel like we needed someone like him around in the gym and I can assure that he is the person to go to if you have any questions or need help with anything, It seems like David just likes to help without asking or hoping for something in return. I would definitely go back and recommend this Location to anyone knowing a person like David is around.
Great equipment. Im big and sexy. Great hours
I signed up online and went to workout that same day. Upon entering I asked Brady at the front desk if they were state to state and he told me they werent, so I asked to cancel that same morning. I got a copy of my cancellation form after brady scribbled his signature on it. However, Ive been charged even though I cancelled the SAME morning I joined. I called this location today and Brady answered and was extremely rude and unprofessional when answering my questions as to why I was charged. He then abruptly put me on hold, cutting me off when I asked to speak to the manager. Eventually Justin the manager comes to the phone and was a bit more helpful. Ive sent him a copy of my cancellation form and now I will be awaiting a response. This place treats minorities horribly, which is ironic since this corporation hires minorities. I think the employees need sensitivity training before interacting with the public. Would not recommend unless you are a white male.
I just wonder why I pay for a membership that includes tanning when the tanning beds dont work half the time. Love flushing my money down the toilet.
Told by the manager and staff members that they would be back to 24/7 on Monday the 22nd. I write this review siting in the parking lot a 430 am because there not yet open. Even though all the confirmation that they would be back to 24/7 when asked, they are not.
Xsport has been my gym for years now. Since 2013. Love it actually. Been to Xsports all across Chicagoland. Norridge, Chicago Ridge, Brickyard, Skokie, Addison, Lombard, Downers Grove... Lombard is a great location. Unfortunately it is ruined by harrassment by a trainer named Eli. Never bothers any members but me. I cant tell if its discrimination but it definitely feels like it. Hes been harassing me since he has came to this location. If his ego is to big than he is definitely not a fit for this location or gym. Eli definitely walks around as if he is more of a cop than a trainer. Never seen it like that. With all the years and location Ive been its sad to say he definitely ruins the positive energy at this location. Xsport definitely needs to check the cameras on this guy.
Clean and professionally run.The manager Charlie is an asset to the corporation
It is a nice gym wish they were in elmhurst
Machines are broken all the time and the bathrooms are always dirty. Other than that, gym is decent. Also thank god the timings are 24 hours again
Great prices easy in and out and able to find things with the Walmart app
Not too crowded, but enough weights for a proper workout; tis enough, twill serve.
Not too many people but almost no one is wearing mask. Sign says mask required but nobody enforcing it. Good way to get ppl sick and gym shut down again. Also, water fountain shut off. How do you not have water but let ppl workout without masks or cleaning equipment? Seems like a sacm to buy water there.
Decent Club you can get access to at a low price. I like the express Club in Lombard because it is small.People are there to get their work out on there is not a lot of drama. This facility has tanning as well. It could be a little bit more clean, and it has some opportunities but in general I think this is a good club. Matt my personal trainer is amazing
Great location. Management is there to help with your fitness needs.
Love this gym. Whenever Im back in town I always go back to my old gym. Great staff and good pricing on membership and weekly passes. Smoothies arent that great but better than nothing. I wish they had gyms here in Texas. Maybe one day
Not the largest of the xsport gyms, but it has everything you need to get a great workout. I enjoy the group fitness classes, which are part of my membership.
NICE CLEAN QUIET CLUB WITH NICE EQUIPMENT
Great place, been going here since it was a Powerhouse gym. But the treadmills are out of order far too frequently. And not sporadically, the same exact ones that have been broken for the last 2 months are still broken. Otherwise its clean and has decent equipment, although it gets extremely crowded between 3pm-6pm, to the point that 80%+ of the equipment is being used. For the amount of memberships they sell, Id like to see better maintained equipment and some upgrades.
I love how to top off my poor experience, the response to my review misspelled my name.
Bathrooms needs major extreme attention!!!!!!!!!! Really dont be lazy... MASKED NEEDS TO BE ENFORCED..
For value, this place is amazing! But have two big problems I cant get over. Every single bar is bent!! Except one bar. They roll off your hands all the time. They need new bars. Its honestly dangerous. Also guys urinals wreak of piss. And one of them doesnt flush. Those are my two biggest pet peeves. Overall good gym with lots of free weights and machines. Could definitely use more stairmaster.
The managers they do not listen when you tell them that there is people working out without mask. When it is mandatory across the state. Specially on sundays afternoon, most people are without masks
Tim and George are great trainers, they know exactly how to target desired results and are fun to work with. Good gym for the price. Rarely supper crowded. Only complaint: the training manager could be friendlier.
Lots of equipment. Knowledgeable trainers. Lacks customer service. Locker rooms can use some attention.
Good management and their staffs were nice. They accommodated me well and were professional. Clean place and their machines were highly maintained.
Dirty, people dont wipe machines after use ever and when they try to sanitizer bottles are empty or broken. Bathrooms always messy and either low or empty on toilet p. And hand soap. Lastly front desk help is rude. Trainers are fun and nice though. Definitely get your moneys worth on workouts.
I like this xsport because it has a good mix of the new and the old. I love the old equipment
Decent gym but it always seems like several treadmills are broken. Other than that, I would recommend this gym.
Ive been going here ever since I moved to this state 5 years ago and still till this day it is one of my favorite gyms to workout at. The gym is nothing special, as a matter a fact the turf field in the middle was a terrible idea by corporate, but everything you need to get a great workout is here! The staff is extremely friendly with the exception of a couple of bad apples here and there but it really has a home feel to the place.Highly recommended if youre looking for a gym to put you headphones on, shut off the would, and get your workout on. Roberto will take care of ANY issues that you might have and Nicci the matter trainer on staff will answer ANY questions that you might have. Not to mention the front desk staff is probably the best in the company with how friendly and relaxed they are.
I love this place but the AC hasnt been working for more than month now and I guess their solution is 2 big fans and places at the end of the gym but its no solution at all. Downers grove just recently got a full remodel while Lombard right down the street cant even fix its own AC.
Director of training Lexy is awesome. Team very friendly and supportive. This gym wants to help to be successful in achieving ones goals.Dan, signed us up, Lexy signed me up for XIT specialized in small group training.Callan great trainer.
Great place. Great staff. Walid signed me up and offered to work out with me just because he likes seeing people succeed. Good guy.My schedule is terrible though, so I hope to find a time that I can workout that isnt crowded.
Coach and people there are great, but as with all the gyms the devil comes out when you try to cancel. You have to mail something to corporate and corporate just keeps asking for more and more stuff, not to mention 10-15 minutes hold times. On top of that, they ask for everything to be sent by mail, you cant fax or email. Just intentionally trying to make it painful to cancel.
Solid gym. Signed up for pretty cheap, and got exactly what I was looking for. Three nice power racks and enough free weight space to make due.Im 68 and generally dont fit on equipment, but the assisted pull up and Smith machines were both well over the height I need on them. Big bonus for me.
I moved here from another gym because I wanted 24/7 access. That was the only improvement. This place is filthy, the plumbing is broken, the urinals dont flush, many machines dont work, the machines are not exactly self explanatory, and getting assistance is dubious. Lovely though that they are so deeply invested in other ways to take your money, like the smoothie bar, spray tan, or massage.
Love the Turbo Kick class on Sat morning!! The gym is rather dirty though. Turbo Kick will keep me coming though!!
If you want to use the stairs you might as well go somewhere else. They only have three and they are full at 5am - 9pm. Yet they have more bikes than you could imagine. Equipment is older and needs a thorough cleaning always feel gross after touching it. The place is packed from 330pm until 930pm. Its also packed from 545-8am
I love this gym! Great training program! Matt is an awesome trainer and has taken me so far. Not only does he help build you build strength, endurance, and muscle, but also works on your nutrition and planning to get the maximum benefits. Ive lost pounds, inches and body fat! Thanks so much Matt, Omais, Steve, and AJ for everything! Im hooked!
The Gm Mustafa is insane and gos on power trips and threatens members for no reason. This makes it a very uncomfortable place to go and pursue your fitness desires.
Friendly stuff, Ana a good place to sweet, no one judge you the way you look
This Xsport is absolutely disgusting. The bathrooms haven’t been swept, their shower drains have globs of hair, it smells awful. The actual equipment has sweat stains, they’re sticky, and don’t work properly. They’re also not very modern. I will not be using my membership to come to this Xsport.
Be warned that when you make an automatic payment from your bank, which is required by XSport, they make it very difficult to stop the payments. I tried to cancel and they told me its only possible by writing to the headquarters. I sent a formal letter over five months ago requesting the payments be stopped and the payments are still being taken from my account. I had to contact my bank and file a dispute to have the transactions blocked. (Review Update) After I had my bank block the monthly payment, XSport tried to charge me an extra $40 for the recent month (Im guessing its a penalty for the payment being denied) instead realizing that Im trying to cancel my membership. Fortunately my bank blocked the charges.
This location is the only location I will go to. I’ve been going to XSport Lombard for 4 years now and I would never switch. They keep their facility very clean, the employees are extremely friendly and always make you feel welcome. I’m so glad they added the X-IT Classes and AJ is the best! Also, the manager Mustafa is always willing to help if you have any problems! Highly recommend going to XSport Lombard!
Its nice to come with a friend. Lot of people.
Overall gym is good machine are also good little crowded all the time giving you 3 star coz shower rooms and locker rooms need some attention some times restrooms are in so bad condition and also Water fountain didnt work properly.
Great price and a great place to Work out. Inviting and welcoming.
Very poorly managed. I only go here out of convenience and the price I am locked in at. Almost every hand sanitizing station is always empty and the locker room soap dispensers are empty all the time as well. It takes me multiple tries to find a cardio machine that actually works and has tv that works. Even during slow hours this place cannot stay clean and operational. I would find a different gym if you have another option close by.
Instead of getting new treadmills that work, they decided to get new carpet. Makes sense.....nearly half if not more treadmills are covered in signs that read out of order...... who thought that was a good idea? Hey you know what people need at the gym? new carpet instead of new equipment....Seriously... get new equipment, they also constantly hound you to buy something. I come to workout, not to be bothered by sales guys/managers so they can make their commission. I DO NOT recommend anyone signing up here. Male locker room smells so bad its honestly not even worth going in there FOR ANY PURPOSE. It literally smells like urine as soon as you walk in. If I ever walk in there, I hold my breath til I walk out. Old equipment. broken treadmills. filthy foul stench locker room. Staff is ok. If youre looking for a gym in lombard this is NOT it. Go to any other gym except this. At least they have new equipment at different gyms and put money back into it properly and the bathrooms are nice and clean.
Rip off, I joined then found a better deal and they would not refund my deposit for the first month
Horrible corporate; stay far away
People hate me over there because Im the expert... lol Im joking I love this place in my imagination is a kind of bodybuilding fitness paradise. Come and join us please.
This is nice for a fast work out. There is a lot of parking. Need to reserve spot in classes before they begin. Seems clean
Broken machineries and need alooot of improvement.
Easily accessible location and not too crowded. Great pricing and promos. Downsides are no WiFi and the water fountain is constantly broken.
Good. For basic cheap. Place, poor cleanliness, frequent broken equipment
Avoid this gym! I was lied to when I signed up now Im stuck paying for a gym I dont even have time to use! Unless I move 50 miles away or have health issue! Even though I was told that I can cancel anytime I need to. -.-
Very nice place just missing a pool and spa
XSport as a company are thieves! I walked in to get a membership and felt somewhat pressured but ended up givng a payment of 100 dollars knowing very well I would need to cancel. Right before walking out I asked how long I had to cancel and the person pointed at banner hanging and said 30 days as stated on the banner. I called a few days later to cancel because I had a death in the family and was not in town and was told I needed to cancel in person. I went on 6 days later, as soon as I was able, and was told my information would be given to the manager and he would process my refund of 100 dollars. He gave me his personal number and followed up with him a couple times. After about 3 wks I followed up with the same guy and he never responded so I went in again to check the status. At this point I had already dealt with a few people mind you. They had me call the number on the tag and so I did. It was there that I spoke to a very rude person that kept saying she was a contractor and could not refund me the money. I told her I had a death in the family and was out of town. She said I never had 4 check ins so so my money could not be returned. Not once through in person visits, text or by phone was I told I needed to check in nor was going to the gym on my mind after the loss. She said she would speak to her supervisor and get back to me within the hour no more than 24 hours. Wellll, I never got a call from her. I called back and another representative told me she would call me back that day and I never got a call. I called back again a few days and was told the same thing as the first call. I have been waiting for a supervisor to call and am literally on the phone holding since I never got a call. I not once worked out at the gym. I not once was told about having to go in. I not once was given any other info until it was to late. I did come across very misinformed people and very rude representatives over the phone. Xsport basically stole my money.
Great local gym with plenty of equipment and resalable pricing. gym and lockers are clean. This is an express so it does not have the basketball courts of pool area but will easily get the job done.
I like the staff, they are friendly. However, this location is dirty and the equipment is in rough shape, but it is all workable. However, I need a locker room I can take a shower in and feel comfortable. These lockers are filthy, the carpet in the locker room is in bad shape, and it just doesnt fulfill my purpose.
The place is full of unprofessional and unethical people. They are just after money by any means. Few months back, I went there for a monthly membership. They convinced me for a yearly membership and said it is buy one year and get one free. I was okay with that since my Office would pay for that. However, the office has rules to attend the GYM for 20 days per quarter to receive the reimbursement. Thats why I asked the people there can I cancel membership anytime I want if I am not able to come GYM in a regular basis. They said, ofcourse and you will receive the prorated reimbursement. Last Saturday, I went to the GYM to cancel my membership and they said I have to call the corporate number to talk about reimbursement. This morning, I received a call from corporate office. The representative lady said, I dont qualify to cancel the membership unless I am relocating permanently. Even for that I have to show proof of new address.Just to add, they have a lot equipment damaged. They dont even bother to fix them. The experience is really bad with Xsport is really bad in all aspects.
Love the variety of equipment. Staff helpful
Can be overcrowded, but definitely has a lot of machinery and weights to use
The manager Nick is a great person. Ive seen a huge improvement in this place since he arrived! Thanks to the whole crew.
They have gone down the tubes. Very rude, dirty and poor management.
BEWARE!!!! BEN LIED AT THE TIME OF ENROLLMENT, GAINED MY SYMPATHY WHAT HAPPEN TO HIM FOR HIS OWN STORY. I WAS CERTAIN TO PAY THEM 9.95/MONTH FOR THE WHOLE YEAR AND BEN TOLD ME THERE WILL BE NO FEES AFTER ENROLLMENT. ITS A MONTH AND FEW DAYS, THEY ALREADY HAVE CHARGED 240 AND ASKING 20 MORE TO CANCEL FOR TWO OF US.
Treadmills have been a major issue. I signed up here 3 years ago, the owner danny just refuses to replace them with better/new treadmills. they are constantly down, out of order, not working, buttons are stuck so they dont start, good luck trying to find one that works.... bathrooms are gross (male) theres always water all over the sinks, never any paper towels smells bad too.. hand sanitzers are always out..I spoke with staff and they have said that this is nothing new. all these issues are always temporarily fixed and by the end of the month theyre back to being broken and disgusting again. Please consider talking to the owner and or i hope he sees this and tells you knuckleheads over there to get new treadmills. its a damn shame, then they wonder why people sign up at different gyms, well because they have nicer equipment that ACTUALLY WORKS.
This xsport is always over crowded and dirty. All the equipment has sweat stains or dust on it. The bathroom always smells horrendous and the staff has not been particularly nice at any point. My 2 year membership recently expired and I didnt know. I walked in around 8pm and the staff member told me it had just expired and I could not work out unless I paid right then and there. I am a student and dont make a habit of carrying money on me to the gym. After a 2 year membership which was paid completely upfront, they refused to let me work out once more before I could get money together to renew. Not to mention, I paid the increased price in order to bring 1 guest with me for free whenever I want. AND everytime I brought a guest, the staff gave me such a hard time and pestered my guest for all of their personal information and tried to sell to them! Because of this, I will not be joining this Xsport ever again. And to add insult to injury, they now call, email AND text me multiple times per week to renew!!! I think not.
Everything is broken
This location is absolute trash! It always smells right when you walk in the door. Then when you hit the poorly maintained locker room it smells like feces and feet. Once you finally make it to main gym floor you are regreeted by this disgusting musty smell and poorly maintained machines. They always have signs that say out of order on the equipment. Most of the treadmills dont work correctly and have half working TVs on them. A lot of this equipment was put in over 10 years ago. Its time for a refresh! Once you get used to the musty smell you cant help but wonder the quality of the air being pumped into the building by the disgusting looking vents. Just look up and you will see about two inches of dust on the entire ventilation system. I get its only $9.99/month but they get soooo many members that they can afford to fix things and keep it clean. The people that work there just seem like they are hanging out with friends, not actually working, which is probably why this place is in such disarray.
Its a decent gym, I never go at peak times because its usually very crowded. Best times to go is at or around 10:30pm, later or early morning.
Shity place not worth it. Not professional, not polite, dude with a cap a beard and glasses up front cant even explain when u ask him a question! He has the most plain face ever like he doesnt like his damn job!!! Equipment is old and place is always dirty!
Love love love this location. Everyone is super friendly.
Great place to work out they are open 24hrs and have the best tanning beds!!!!
Good amount of free weights and machines. Member can bring guest for free
Been a member since 2002, payed for one days before that starting in1995 when my gym was closed. Its the last of the old school muscle houses that keeps up with new technology.
Very poor quality, overpriced and extremely rude management.
I used to work for this company and I know for a fact that everbody still money from the customers and no would have no problem giving names if some one would like to reach out to me. Second the gym is dirty do not use the massage room multiply people that work out late at night have had sex on the massage bed. The machinces are old and everything is broken treadmills buttoms dont work the pins to the weights are broke and the machines are always on maintenance cause they break every couple days. Do not by personal training one its going to cost you a arm in a leg ..and the trainers are so bad you will get no results from working with them.
The employees here were very helpful when we needed them the most
No good
Its a nice place. But they are always up your butt about everything. They are super pushy about all the extra stuff.
Good gym but need more cleanliness, nice staff.
The tredmills are outdated. The classes are fun. You can not beat the gym hours, open 24/7.
The gym is fine. Never took a class so I cant comment.Its a little crowded during peak times (but arent they all). Biggest complain I had was for whatever reason, they dont seem to have enough clips for the bars. It was never an issue though, just a mild annoyance.Still, they have a good selection of equipment. The free weight section is pretty nice. You wont feel out of place deadlifting or powercleaning here.Staff is friendly too. Had a small problem trying to cancel (was told I could cancel any time, but when I tried to cancel, they tell me only M-F and I have to fill out paperwork that they refused to give me on a Saturday). Still, I went back on a Monday and it was done in 15 minutes.Also the owner was super nice and offered to let me do it by e-mail, so +1 for that. I didnt see it until after Id gone back in, but thats not something you see all the time.When you consider how low the price is, the gym is a great value.
Love this place!! Not super crowded like other ones are. Very clean!
Love the diehard weight lifting feel. Dislike the locker room. Stuff gets stolen out of the locked locker rooms all the time so dont bring valuables in.
I signed up about 5 months ago now and the place was ok in the beginning. At first, the general manager, Nick, was great and things seemed in line and somewhat organized. All though half the cardio machines would be broken, people standing around, and the locker rooms were a little dirty, the place was good with customers. Over the past 2 months, the gym has gone down hill. The staff seem disorganized, dirty work out areas, half of the equipment is broke/out of order, sometimes at night there isnt anybody at the front desk and the person working is at a work desk on their phone, the list goes on. I still use this location for little things, but I have since signed up at a new gym. In the mean time I dont recommend anyone signing up and have the mind set of actually training to be a better or stronger person at this gym. The over all atmosphere has dramatically changed and I wont even bring people here anymore. They kind of treat you like a cash machine to fill their pockets and dont even give you Vaseline.
Facilities are nice enough although providing towels would be nice.My big issue is how they sell and try to keep your business. When I was sold the membership I was not even given a $10/month option they only gave me the $20/month option. After 3 weeks I told them I no longer wanted to the $20 and wanted to switch to the $10. I was bounced around from person to person until finally someone helped. That would cost me $90. I then paid the $40 downgrade fee and cancelled my account (which you can only do by mail). After cancellation I still got a $50 yearly fee. Needless to say DO NOT JOIN. You cant leave.
Love all my classes