Honestly can’t say enough great things about this dealership. I have bought a few new cars over the years and this one was not expected. They worked with me and helped me get a payment that I was comfortable with. Their finance person is a wizard! You’re in great hands here and I’m very excited to have my new car all thanks to them. Also special shout out to Larry. If you are looking for a car sales person who is not pushy who will answer your questions and take the time to really discuss your options Larry is the guy!
Over 2 hours for oil change. Mechanics inside garage working on cars with no masks. Its a public business the mechanics are inside but not wearing mask breaking the mask mandate. When the mechanics walk up to the service greeting desk they put their masks on. The people working in the parts department only put on masks when the approach the counter to talk to customers. Behind the cashier desk in their office there are a lot people in the office with no masks. We have reported to the DuPage county health department.
I went to Lombard Toyota trade my car in, everyone was very friendly. But Wesley Radford was an exceptional salesperson. He was very genuine and honest, he worked very hard to get me the pricing that I was aiming for. I was very impressed with my experience at Lombard Toyota, I couldnt ask for smoother trade. Definitely would recommend
Pete was a very accommodating associate. He answered all my questions and was patient with me throughout the entire process. I would recommend him to my friends and family. His professionalism and high level of expertise are unmatched.
Kenny Jordan was amazing. He is very professional, kind and knowledgeable! I had a great experience and I am very grateful to him. He made the process of buying my dreamed car very enjoyable. I highly recommend him and I will definitely look for him to help me with my future purchases! Thanks Kenny Jordan! I appreciate your help! You are awesome!
Henry Mendoza is a wonderful human being and a great guy to work with when shopping for a new car! I hate this process and he made it easy, quick, and was very thorough in his approach. He is honest and I felt like he truly listened to my needs. He ensured that I was comfortable with my new vehicle and really took his personal time to address any of my questions or concerns. I will be returning to him for my next car purchase. Ask for Henry!
Was in the market for a new car and needed proper guidance throughout the process. Al, did a great job helping me look for something within my budget and actually went above and beyond and got me a NEW car. Safe to say the experience was quick and easy. Thanks again Al
I recently purchased a vehicle at Lombard Toyota. After searching several days I finally reached out to the financial manager Patrick Kennedy, he assured me that he could help me. After arriving I met my wonderful salesman Kenny Jordan, he was awesome I really felt like family. He allowed me to to take my time look at the vehicles and help me make the best decision for me. I am proud to say I am a Toyota owner. YOU ALL ROCK! PROUD COSTIMER.🤗
Wesley Redford helped me soo much for finding my new car. It was really great experience here. I am going to enjoy my new car now. Thanks to you!
Very positive experience with Charles E. at the service department today. Just wanted to post this as more people go out of their way to complain. I just wanted to take the time to let Lombard Toyota know that they do a great job and know how to treat customers as people.
Terrible experience there. Pretty sure they bought reviews.Here’s what happened to me: went there, the guy was super ignorant, and later when was leaving - holding on to my drivers license and claimed I forgot it. Dirty trick.Later on received spam emails with my personal information. ObnoxiousLuckily had a great deal in Naperville the other day. Would not recommend at all
Great to work with. Very helpful. Marc and his team diagnosed and fixed my car quickly. Thanks
Fadi was amazing! Helped me get my 1st car. Very helpful and patient with helping through the process! Highly recommend!
Kenny Jordan!!He’s the man you all want to meet at this Toyota location. He’s very professional in his sales. You guys will enjoy the best car buying experience with Kenny. I’m very happy with my purchase of a 2021 highlander.Also a shout out to Mr. Menard in the finance department. These gentlemen has the best people skills you’ll ever meet. They can relate to people of all kinds.
I had a very pleasant car buying experience with Al Ruiz. He was super helpful, understanding, I didnt feel the typical pressure to purchase yet he was willing to work with me and explained all answers to my questions. I appreciated Als expertise. Fantastic experience and I hope to buy my next vehicle from Lombard Toyota. Thank you, Al!
Thanks to Wesley Radford my family I were able to get the car we wanted. He is a kind and generous salesmen and it was overall a great experience. The whole buying processes was simple thanks to him. Can’t recommend him enough.
My wife and I had the pleasure of meeting and working with Kenny Jordan to find our new ride. Not only was Kenny extremely knowledgeable about the vehicle, he provided us a no pressure buying experience. No upselling no pushing extras. We appreciated that alot. Kenny was an all-around great guy and we really enjoyed conversing with him about topics other than the vehicle. We could not recommend Kenny Jordan enough.
Joshua Monahan is the man you want to see for a new car. Best salesman hands down. Bought my first car and he was helpful, professional and answered whatever questions I had with no problem.Staff was friendly and the process for buying my first vehicle was smooth with no surprises.If youre looking for a new car Joshua Monahan is who you need to talk to.
We had the most wonderful experience at Lombard Toyota. Wesley Radford and Patrick Kenedy worked with us and helped us to get the most beautiful truck. We recommend Lombard Toyota to anyone looking for a great car buying experience.
Henry, help us find the perfect car and made my dream come trueI can’t thank him enough.
I LOVE IT !..everyone very friendly and helpful specially our salesmen Alfonso,Everything went smooth with my truck !…
Pat and Wesley were definitely there when I needed them. They were very TRANSPARENT when it came to options for me. I look forward to doing more business later 🙂
Wonderful staff, kind, respectful and caring. Came in for airbag recall, walked out with a smile on my face. The mechanics did everything that they said they were going to do in the time as promised. They went above and beyond for me as a person who has never went to the dealership. I really appreciate it for all they had done and hopefully will revisit them other occasions. Thank you Lombard Toyota.
Had a great experience with Kenny Jordan. Best man to reach put to.. The guy will look after you and you will be extremely delighted as I did.. God Bless You.
This place is amazing. I was having some car worries and felt very well comfortable working with Marc Wilson and the Lombard Staff! They were able to make sure I got a rental and with no hassles and my car was beautifully cared for!! Thank you so much
Al did a great job help me get good first car.
I was greeted by Wesley Radford and shown to his desk area. We had a cordial conversation that allowed for a direct understanding of my desire for a 2021Corolla Toyota Hybrid. The senior sales person and sales manager each gave me their attention in re to my request. Everyone was warm, friendly, and professional. I was very pleased with the exceptional service we received all the way through the process and the extra mile Wesley took to deliver a beautiful new 2021 Corolla Hybrid in a matter of days, considering the very low inventories at this time. Cheers to Wesley and to Lombard Toyota for delivering on their promises!
Great experience with my purchase of the Tundra. Kenny Jordan and team moved quickly to come to a deal. Jordan is a fitting name because he slammed dunked this one! Thanks guys
AA was an amazing car dealer and so very helpful! He helped us find the right car for us at a great price, well definitely be coming back to see him! Thank you Lombard Toyota and a huge shout out to AA!
Scheduled an oil change for my Toyota and the staff here is very professional and accommodating. If you happen to find yourself in the service waiting room area, check out the display of the owners samurai swords and helmet given to him from Toyota. Its totally interesting, random, and unique!
Kenny Jordan was amazing with my purchase on my Land Rover please ask for him
Kenny Jordan and Sharon Glim were fantastic. The dealership itself was wonderful and a pleasant experience. I did not feel pressured and I felt our new Camey was an excellent value.
Kenny was such an amazing sales man! He took his time and listened to everything that I wanted for my car. He was very transparent and informative. That’s what I love most of all. This has been the best experience I have had at any dealership. I am so glad we were brought together, because of Kenny I walked out with the car I wanted, for the price I wanted as well as the monthly payment I wanted. Thank you so much I will be sure to tell plenty of family and friends!
Worked with Wesley Radford to purchase a 2021 4runner and our experience was great!
Geries F. was very helpful and guided us through the whole process of purchasing. He went out of his way to provide us with everything we need, highly recommend working with him to have a smooth experience. Overall great service!
AL did a great job! Was upfront professional and very helpful!
I Took an Uber to this particular Toyota Dealer, of course I called ahead of time to make sure that they had the vehicle I was looking for. The first person who greeted me at the door was this super kind man named Wesley.As a first time customer in this car dealer, I wanted to make sure I was very transparent with what I was looking for in a car. Wesley was meticulous with making sure I understand all the features of the vehicle, and helped me tremendously. Wesley, I will forever be grateful for your hospitality and not to mention your professionalism through out my entire car buying experience. Thank you so much sir.
Rich from parts was very helpful! Thanks again for assisting me with getting a new key for my car. Worked great! 👍
Very friendly, easy to work with. Igor and Todd Waller made my buying experience pleasant. Would recommend to anyone looking for a new or used car.
Great time buying a car off of Al. Very friendly.
Curtious service. Dropped car off. They took care of it quick and called right away for pickup. The guy on the phone was great and made sure everything was checked out as requested.
AA was very helpful during our car purchase. He was very friendly and made us feel at home. He gave us a very good deal and did his best to make sure we were happy.
Al helped me out today. Im leaving thrilled with my car, my service and the deal I got. Im in and out and very happy with everything
Kenneth Jordan was a phenomenal assistant and made it so much easier for me, to get my first car. I would just like to thank him and recommend him to all of my friends, family, and co-workers.
Excellent service and very accommodating. Service Manager was extremely helpful! Been going there over 20yrs, and its been a great experience.
One of the most important part of the car buying experience is the sales man or woman that you work with, especially in this climate. I would recommend Kenneth Jordan a thousand times. Friendly, compassionate, and full transparency throughout the whole experience, exactly what you want.
Al Ruiz got me my new car! Thank you for being so nice and a great help for getting me a great deal god bless!
I received great customer support. The Services Department were responsive to my needs. Kelvin was great at scheduling and listening to my questions regarding my Toyota Sienna SE. The mechanic who worked on my car was professional as well and made sure my questions were answered also.
Brian was my service consultant, he was courteous and kept me well informed through every step of the process. I never felt like I was being talked-down to, or like I was being pressured to have unnecessary work done on my car. I would definitely return to Lombard Toyota for my car’s service needs!
I bought a car from Kenny, he is such an awesome salesman! He greeted us and was on top it from the start. We felt very welcomed and understood, he is awesome def. recommend Kenny!
Al and Manar are THE BEST guys around!! They were so kind and caring. They gave us a great deal. We will for sure be back here the next time we need another vehicle.
I just bought new Toyota Sienna 2021 at this dealer. I was helped by salesman Henry. He was knowledgeable and he answered all my questions. I’m very satisfied with his service. I would recommend him to anyone.
Do not go here if you don’t want to be preyed on. The salesman were literally frothing at the mouth trying to get us to sign within 20mins of arriving. The salesman told us that the “Trail” setting was to make the car go faster when in fact it’s a difference in traction control. He didn’t seem to know very much about the car and then his manager also tried to misinform us on the lease agreement and when I told him that’s not correct he changed the subject and started complimenting my appearance instead. They were so pushy and misinformed that I tried leaving multiple times and they continued to say they could give us a lower price and then would turn around with a different piece of paper that was no lower in total price, they were just moving the money around. Did not enjoy myself whatsoever.
Purchased a vehicle from Wesley today and was beyond pleased with the experience. He was very helpful and informative. Definitely recommend anyone who is looking for a new car to ask for Wesley at Lombard Toyota!
I just recently made a purchase at Lombard Toyota and had a top notch experience with my salesman Wesley R. He was overall, a very classy and professional salesman. He just knew when to give me space and time to make decisions. He was happy to take the extra time to answer questions and alleviate any of my concerns. I was in and driving home in a new vehicle in about 4.5 hours. It was certainly not the typical stress and wasted day we all associate with purchasing a vehicle.Thank you Wesley, my wife and I are very happy with the purchase.
Double A made my experience so quick and easy. We bought our first car from him in October 2020 and knew we had to come back to him to purchase another one this year. He never lets us down, and is very flexible and friendly. We definitely recommend coming to see him if you’re looking to buy! The best service we could ask for.
Alejandro Pantoja along with other team members helped a ton. Alejandro was able to fit me into Toyota schedule, and understood my concern with my car. They worked on it super fast. Even let me borrow a car, courtesy of Toyota. 2 hrs later they had it done and washed.
I had a great buying experience today at Lombard Toyota, Kenny took great pride in the details and was very helpful. He made sure my buying experience was exceptionally perfect. I would highly recommend, if you’re looking for a new car, ask for Kenny! Thank you for your time and effort today Kenny, it was much appreciated!
I just purchased a used car from Wesley. I highly recommend him. He was very forthright. He was able to answer all of my questions. He is very personable & easy to speak with. He made me feel very comfortable & moved things through quickly. I would absolutely buy from him again.Ask for Wesley when you go to Lombard Toyota.
We have had such a great experience! They listened to what we needed, what our budget was, and they never pushed us for anything else. We felt comfortable from minute one. We highly recommend this dealer. Ask for Kenneth! He’s wonderful!
Fadi was great to work with. Dealership went out of their way to find the specific car I wanted during a difficult time. Would definitely recommend the dealership.
Worked with Al from the second I walked in, easiest process ever! He showed me around the lot, let me test drive and explained the cars functions and options. When it came time to purchase, even easier. No hidden fees, what you see is what you get. Plus hes a Marine, and the courtesy he and the entire dealership showed to fellow service member (me) was awesome!
Came in for tire rotation, and was told I needed new tires. Only 31,000 on car, but its 5 yrs old. Sales person patiently explained why I would need new tires even with such low mileage. If there was a a better way to soften the blow of bad news,I cant imagine it. Kalvin was very nice to deal with, and the new tires ride like a dream.
We had a positive experience working with Wesley Redford! He was patient & courteous with us as we dragged on the experience, checking other dealerships. All along he had the right car at the right price.
Toyota Camry 2021 is a second car that I got from this dealer.Seriously. This is the best Toyota Dealer in 150 miles radius. There is a sales man JOSHUA MONAHAN. This guy is absolutely professional person. He knows everything about Toyotas. I recommend this buddy and this dealership .Thumbs UP with both hands for this place...
I just bought a 2015 Honda Odyssey, and worked with Wes. Best experience Ive had buying a car yet. Staff is friendly patient and makes you feel at home. My car had a full carfax on it. Its nice to have this kind of transparency why shopping. 5 stars all day long.
Fiancé was told he needed to wear a mask to pay our service bill. We will no longer give you our business. Nice way to lose customers.
Kenny was amazing. He went above and beyond to help us out. We are very happy with the service we received from everyone involved in our purchase
Mark, the service manager, has his focus on the first word in his title: service! Everything he does unfolds just as he says; work done on time every time. You can’t find a more pleasant person to work with.
Thanks Al for helping us once again. Such a great family friend.
Ali and Mr. Menard we’re absolutely amazing… If you ever want a stress free car buying experience with knowledgeable people…they’re your guys!
I deal with Ali, he was the best salesman I have ever deal with. He was very polite and helpful to us throughout the process. I would highly recommend you to visit Lombard Toyota if you are planning get a new Toyota car. Also, with great service they also have the best price as well. I would highly recommend Lombard Toyota!!
Abdelsalam Alli was very friendly and nice and very professional sales man Ive ever met in my life he help us for the great truck. He explained everything in details without rush. I highly recommend him to everyone!
Thanks to Fadi and the rest of the team for getting my husband and I into a new car. We began the process on the phone and via email, which made for a smooth sale. We didnt have one problem along the way. Fadi was patient and answered all of our questions clearly. Thanks again!
I have been going to Lombard Toyota for many years, purchasing and having my car serviced. I have always been treated nicely and received great service. I recommend Lombard Toyota to all of my friends!
Just purchased a new Tacoma from Joshua Monahan. I loathe the car buying process, but Josh made it simple and easy. I appreciated his kind personality and excellent customer service skills. Highly recommend!
Shopping here was a great experience. Kenny Jordan took care of us and was transparent and helpful throughout the whole process. Sales process was low pressure and they gave us a fair trade-in value on our car. Would recommend shopping here if you’re in the market for a Toyota.
The sales division here is great their understanding and capabilities of listening to your issues needs and wants I highly recommend Kenny Jordan new or used he will get you in a car no matter your situation the whole team at Lombard Toyota is great as a tow operator to come in a dealer to get a car and be treated like I have been was definitely something I was not expecting if I could give more than five stars I would !
Fadi was very helpful and got me in the car I wanted the same day. I would recommend coming to Lombard Toyota for a hassle free experience.
I would like to say that Kenny Jordan Salesman, Igor Petkovic Sales Manager & Pat Kennedy Finance Manager, gave me the best experiences of ever buying a new vehicle. All was very helpful. Kenny Jordan was very knowledgeable Salesman on the Corolla I purchased. Id recommend this dealership to anyone looking for a new ride. I was in & out in less than 2 hours. Thank you guys for job well done.
These guys make it very easy to enjoy the car buying process, which is not an easy feat. They made sure we were taken care of and got us the best deal.
Brian was very quick and efficient in handling my cars maintenance. He was polite and professional.
Geries was amazing and super helpful! He walked me through the process from start to finish! Made sure I was getting the car I really wanted! Couldn’t ask for a better sales man!!
Great experience, kenny Jordan worked with me to find the best fit for me, will definitely shop there again.
Word cant explain how grateful I am to Wesley I came to have my car serviced nothing More ended up making a purchase when I say this has been the easiest car buying experience I have ever had in my life he is very knowledgeable of product and not pushy at all I recommend him with all five stars he really get the job done Thanks Again and I will be back in a few Years
Had a great experience at this dealership location. I was assisted by Kenny and he was such an amazing help to me and my girlfriend. Both of us got amazing cars at unbeatable prices. 5 Stars! Definitely recommend!
Kenny had exceptional customer service! He answered all of our questions and was able to help in the best way possible. Our family is thankful for our new Sienna!
Great experience on older model Camry. Lots of issues but only fixed the ones we agreed to that would keep it running for another year. Very happy with all aspects of the service.
My dad and I went to go see if we could afford a good car and honestly was worried about the cost. However it ended up being way more affordable than we thought. Bringing home my 2021 Corolla satisfied thanks to Geries and his assistance
I had an absolutely wonderful experience with Wesley! He is the most wonderful man I ever did meet. Bravo! 10/10 would recommend. Manar was the best finance guy I’ve ever worked with and Sultan - thanks for your patience and for letting me use your phone charger! I will send friends and family here in the future.
Walked in without an appointment and was greeted at the door by one of the sales associates. Sales associate was helpful and willing to let us test drive model that was on the showroom floor. Did not pressure for sale. Very polite and allowed time to discuss in private with my wife. Overall very good experience.
Henry was great, one of a kind salesman!
My husband and I had the BEST experience here! Our salesman Double A and sales manager Igor P went above and beyond to makes us happy with both deals on our cars. They spent quality time with us and made us feel comfortable throughout the process. 5 Star service all the way! Definitely recommend!!!
Our experience with Lombard Toyota’s Service Department was excellent. Jeff handled everything, including our warranty coverage, and the turnaround time was great. When he called to explain their findings of the initial inspection, Jeff made suggestions on what the service dept. felt the car was in need of, but was not pushy in trying to sell the remedy to each finding, rather, he let us make the decision. That was refreshing. The dealership also gave us a nice loaner car for the day which was a huge help. Again, we had an excellent experience and will be returning to Lombard Toyota for our future service needs.
Kenny was amazing and incredibly sweet. He did everything he could to make sure I left in my brand new 2021 beautiful red Rav4! The people at this location truly care about their customers. Highly recommend!