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DuPage Tire & Auto Center Inc.
1200 Roosevelt Rd, Lombard, IL 60148, United States
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DuPage Tire & Auto Center Inc.

Comments
La
Review №1

Best service. Very fair pricing and great family run business. I highly recommend them for any auto work!!

Ly
Review №2

Everyone was very pleasant and courteous. They took the time to explain all of the work to me and provided me with a detailed hard copy. Prices were very good. It is a very clean and pleasant shop to wait in. I highly recommend!

Ja
Review №3

Replaced my rear drums on Chevy cobalt for a great price! Amiable and even texted me back 3 months later to see how i was doing! Truly a great company!

Ka
Review №4

Been going to DuPage Auto for years and we never cease to be amazed. Great customer service, positive attitude, reasonable prices and most of all integrity. Relocating and wish we could take them with us! Highly recommend.

CH
Review №5

Excellent service! Staff is friendly and professional, and prices are very reasonable. Highly recommend the team at DuPage!

Fr
Review №6

If you haven’t been to Dupage Tire and Auto Center, what are you waiting,for? They provide every service imaginable for your vehicle. They are extremely trustworthy, and very reasonably priced. And their staff, from Bob the owner and everyone else are the best. Once you try them you will be hooked forever.

dp
Review №7

I have used this shop for many years -- they tell it straight, do what they promise and provide reasonable prices. Purchased 4 all weather tires. Previous tires wore out at 32K miles (60K tires - new car) which I was unhappy with. I switched tire brands and had them align the wheels. .

Me
Review №8

So often we only take time to criticize, not to compliment. I am writing this review to tell you how much I appreciate your many years of service. I have had 4 different cars, and have never been disappointed!!! You and your team have always done a great job in repairs and at reasonable prices. I have a lot of confidence in bringing my car to you. The office part of your property is clean, bright, and everyone is friendly and helpful. Its a big deal for me being a woman who knows nothing about car repairs. Never have I felt intimidated!! I want to thank you for all you do!!Melissa Koester

Ro
Review №9

Nice clean and orderly facility with friendly people to help you. Their service and attention to detail is unmatched in my experience. The work that they have performed for me has been spot on and need no return to correct. How could I ask for more.

Gw
Review №10

Our car needed some additional work. I was surprised at how much needed to be done. Bob, the owner of the shop, explained in detail why each item should be addressed if we planned to keep our car over 100,000 miles.I have used this shop for over 30 years and I have always found them to be courteous, fair in pricing, and willing to take the extra time to explain why a repair needed to be done. If there was an option of when the repairs needed to be done that was also explained.I am not very mechanical and I do not know everything about my car, but I know the owner and every mechanic in his shop. I respect all of them.

An
Review №11

Such an awesome place to go. Bob is so professional and personal as are all the employees. Great service. Dont take your car anywhere else. Dont waste your time or money. Fair prices and great hours!

La
Review №12

My car needed a lot of work and they finished it quickly and throughly. The communication was great and so were the repair prices! Will definitely be back when needed.

Er
Review №13

I should have written this review a long time ago because THESE GUYS ARE THE BEST! A friend recommended them to me last year and I’ve brought my car here at least a handful of times since. I’ve had everything from engine work to tires and they always do EXCELLENT work. They even follow up with you afterward to make sure everything is good with the repairs. They have saved me thousands of dollars by not having to go to the dealership. Honestly, they do a way better job than any dealership. I have recommended them to all of my friends. My friends that have used them have also said they do an excellent job. They are very honest, extremely reasonable and do great work (and never treat you like a dumb girl for not knowing about cars). I can’t recommend them enough. Thanks Bob & Kyle for always taking care of my German gem!!

Pa
Review №14

Prompt service, excellent communication. Will definitely return for future service!

Er
Review №15

Great service and honest operations. There are so many shady automotive places out there its refreshing to deal with a family owned business that is on the up and up.

Gr
Review №16

I have bought tires twice from these guys, and been pleased both times. They are friendly, knowledgeable and fair. They complete the work in a timely fashion. I have found them very helpful, and would recommend them.

La
Review №17

This would be my second time getting my vehicle serviced at this facility. I have had 4 tires installed, oil change and an electrical sensor installed on the tailgate.The staff was very knowledgeable, friendly, thorough and prices were fair. I was given a very high class explanation of the services being done on my vehicle and no surprises when it came to price. I definitely recommend this place and if I need services again, I will be giving them a call...

Ro
Review №18

We needed to have one of our windshield washer nozzles replaced since it got nocked off last winter. DuPage Tire & Auto got us a replacement part the next day, and installed it within minutes. Thats what I like about Bob, fast, professional service.

er
Review №19

Great service. Friendly staff.

Da
Review №20

Good quality service at a reasonable price. I appreciate the fact that I was offered multiple time and appointment days in order to complete my service request

Sa
Review №21

I live in Chicago now but still drive the 15 miles out for their services. They are an honest business and have my loyalty

Jo
Review №22

Employees COURTEOUS and professional. I was told the job would take one hour and It did.

Ka
Review №23

Dupage Tire & Auto has done work on my car since I purchased it new in 2015, they have always done a great job and are always willing to work within your budget to find a way to get things done. Fantastic group to have working on your car.

Ch
Review №24

Been using DuPage for several years. Always upfront and honest. No surprises, great experience

ra
Review №25

Very knowledgeable and professional 👏🏿

Mi
Review №26

I bring both my 15 year old and 20 year old car here, for services ranging for routine stuff to more involved work consistent with the age of my cars. I always receive detailed cost estimates and explanations about repair options. The work is always completed within their time estimates, and I have always been very satisfied with the results. The business is family-run and their customer focus is obvious. I highly recommend them!

Ja
Review №27

Always VERY professional, there work is always First Class thats why they are the ONLY people that I trust my car to! When they say its going to be $xxx.xx amount, their extremely close 99% time & its just about always ready when they tell me it will be. That’s why I just love this place!!

Mi
Review №28

I have been going to this shop for almost 2 decades. Great, family owned-operated business that provides honest service with fair pricing. I always know Ill receive a quality experience whenever

he
Review №29

The most trustworthy, knowledgeable, and experienced auto service shop Ive ever been to. Its a tremendous relief to know that my car concerns are handled thoughtfully and professionally. I truly respect how they do business.

Je
Review №30

Great job professional workers very pleased with the outcome thanks.

Et
Review №31

Great worker they dont take advantage of there customers.

Ch
Review №32

Great service and always leave happy with the high quality of work. They make sure to explain issues in common terms so anyone can understand.

ra
Review №33

If you looking for a qualified honest repair shop, this is the place you need to be. They will never try to do work that is not needed and they are extremely competitive and fairAlways have four completed in the estimated time given at time of drop off

He
Review №34

No one likes to take time from their busy lives to sit for tires or auto repair, but DuPage makes it comfortable and easy. The waiting room is clean. The staff is friendly and knowledgeable. And if you dont feel like sitting anymore, you can take their dog Thor for a walk. Good prices made the experience as painless as it can be.

Mi
Review №35

The guys at Du Page Tires are gems. I used to dread taking my car in for repairs. I always felt scammed or in over my head. But at Du Page Tires they take time to explain things to you. They give you options. They are kind and really seem to enjoy their work. They will treat you well.

Ro
Review №36

Inand out 4 new tires less than an hour .

ja
Review №37

Quality service, quality people, my car has been service here for a number if years and I have yet to be disappointed by the work done! Would highly reccomend!

Sa
Review №38

This tire repair shop is by far the best place I’ve ever been too. 5/5 star rating! I had a problem with my tire & turns out it was my wheel bearing. Not only did Bob take care of my tire, he coordinated with towing it to his location & gave me a fair price on my repair (along with repairing & fixing the underlay of my bumper!) constant updates & fixed it all within one day! Post repair, also contacted me to see if everything was okay! Working in hospitality it’s rare to see people go above and beyond! Safe to say, i will be returning here for all my future auto problems!

Za
Review №39

My wife and I have been coming here for years and wont go anywhere else. Even though we have moved farther away, we still make the trip to come here because they are amazing at what they do and very professional! We definitely recommend them!

S.
Review №40

Today was my family’s second visit to DuPage Tire and Auto Center. On both visits my spouse and I were pleased with the straightforward information we received and quick service. Our first visit was an unplanned emergency and we were happy that it was resolved in a speedy and kind manner. This second visit was scheduled and Bob got my car in the next day. The issue was clearly and plainly described to me so I understood all my options. Additionally a sensor that is currently working, but close to the end of its lifespan, was explained to me without the expectation that it must be replaced today. I appreciate the honesty and fair dealing. I will definitely be taking my family’s cars here again in the future and recommend DuPage Tire and Auto Center to others.

Al
Review №41

Weve brought our cars to DuPage Tire and Auto for all our service for nearly 20 years. This is a family business, run with great professionalism. We rely on them all our routine maintenance: oil change, brakes, antifreeze, plugs, tires, air-conditioning, everything. When our car has a drivability problem, to state it very simply, they diagnose the issue correctly and fix it. I looked it up in our records--we took our 1996 Camry exclusively to DuPage Tire and Auto from the day we bought in in 2003 until it was totaled in an accident in 2017 with almost 170,000 miles. Our 2007 Sienna is still going strong with 140,000 miles. When Im in the waiting room, I see first-hand how the folks here treat everyone who comes in with courtesy and respect. Never pushy. Just outstanding service from truly wonderful people.

St
Review №42

Quality work, affordable pricing. Had a Bearing replaced on the wifes car. Fast service.

Va
Review №43

DuPage Tire & Auto Center is one of the best repair shops I have ever visited. I had a problem with passing the emission test and they fixed it in less than two hours. They are kind professional and really go out of their way to explain step by step of the repair process. Wonderful shop I will definitely return for all of my vehicle fix it needs.

Ji
Review №44

I have been trading with Dupage Tire for over 30 years. When I take my auto in for repair I know when I pick it up I will be shown the part that failed and it will be explained to me what happened. On oil changes all the fluid levels are checked. I know that I can depend on this shop for doing a good job every time. They know my car well and that gives me great confidence in their work.

Ci
Review №45

Worked with Kyle for a mutual customer. Great experience for us as the service contract administrator and for the customer. She was able to get her vehicle repaired quickly at reasonable prices. We would be more than happy to send more business in the future.

RA
Review №46

Great place for service and tires. Very reasonably priced and work done is top notch. Bob and Kyle are great to work with, treats you with respect and very trustworthy. Highly recommended.

Em
Review №47

Wonderful service, very professional staff and they always check vehicle for overall safety.Also, they always have the latest equipment for everything. Been satisfied customer for about 30 years.

Ry
Review №48

Kyle and crew pay attention to detail and had my car fixed the first time! Worth every penny!

Da
Review №49

Bob and Kyle are trustworthy and honest and I wouldn’t go anywhere else for tires and service! They explain your options and do the work right the first time!

Ad
Review №50

Been taking my personal and work/fleet vehicles here for a number of years. Always a pleasant experience. Family friendly environment with mechanics I trust to not give me a run around. They’ll take care of you and not take advantage of you.

Mu
Review №51

Bob and the entire DuPage Tire & Auto Center staff are some of the most genuine and trustworthy people Ive had the pleasure of dealing with. I go to them for all my automobile related work. Its really difficult finding someone you can trust to work on your cars. If youre afraid your mechanic/auto shop will upsell, lie or defraud you, dont hesitate to bring your cars to Bob at Dupage Tire & Auto Center. I recommend them wholeheartedly and rest assured that they will only recommend work that your vehicle actually needs, and theyll provide quality parts and labor.

La
Review №52

Efficient, friendly, and accommodating. Went for a scheduled oil change and they were also very accommodating to take care of an extra job I needed done on the spot.

Me
Review №53

As always, fast and reliable service. Always friendly, always done right.

Me
Review №54

I was very pleased with the service I received. The employees are courteous & professional & very knowledgeable. They took the time to explain the different type of tires to me and the prices very fair. Great service.

da
Review №55

They did a great job and was timely with all the work.

P
Review №56

Sept. 5, `19 -DuPage Auto went beyond good repair and great customer satisfaction for my old car.People who have old cars, they can depend on this Auto Center.The IL. EPA is always a threat to our driving RIGHTS. ( dont confuse this with driving privileges )My Car as well as others need to pass the EPA Test to get my Sticker on my license Plate. Police are quick to collect revenue for the criminal state of IL.DuPage Tire & Auto knows the terrible importance of this LIFE REALITY for or cars in the State of Illinois. * THEY ARE GREAT.--- Cost effective to do the Diagnostics--- Informed of what the Car needs to PassI recommend DuPage Tire & Auto.They even went to test my car for me at the EPA Testing facility.Even other good Auto shops not likely would have done that for their customers that i know of.I commend the mechanics and the owner of a job well done.THANKS.

Bo
Review №57

The DuPage Tire & Auto Center did a nice job of swapping out my all-season tires and mounting my winter tires. Done timely and correctly. I will be back to have the all-season tires put back on in April 2020. The fellow at the counter was knowledgeable and courteous; same fellow who oversaw my April 2019 tire swap. Nice to see continuity of staff.

Mo
Review №58

I got about $300 off on goodyear winter ready tires with discount and rebate, on my research I compare tires and prices from discount tire, costco and this place with their low tax rate got me a best deal to date

St
Review №59

Great service and super friendly staff. I will admit I know nothing about cars and got a new one recently. One of the techs took the time to explain how my new dash notifications worked and how to tell when I needed just an oil change, a tire rotation, or both. I never have a hard time getting an appt even with my work schedule.

Ma
Review №60

Guaranteed !!!! You can trust Bob Y& Kyle. They have serviced all of my vehicles since the early 1980s.This knows your a person not a dollar sign. They care!!!

Po
Review №61

DuPage Tire has always been my go to for questions and repairs. They never try to “up sell”. They are thorough and explain everything so that even I can understand. I always feel well taken care of and respected. I trust their work with our newer car as well as my 18 year old daily driver. I put my kids in these vehicles so it’s important that I feel that my cars are well taken care of, so that I have one less thing to worry about. I have nothing but great things to say about Bob, Kyle, and the rest of their staff. Our entire family uses them. They are always courteous and timely with the repairs, and can somehow make sense of the weird noises I make when trying to explain what issue I was having. Highly recommend them, and will continue to go back to them even after moving a few towns away.

Ca
Review №62

Always friendly and fast! thanks

Co
Review №63

Every experience is nothing short of professional, passionate and commitment to the detail and quality of work. Have been coming to Bob Shanahan and his team for many years and will continue to do so.

Ro
Review №64

My problem. Becomes their problem. Family owned. Good people to do business with!

Jo
Review №65

The team at DuPage Tire & Auto provided convenient scheduling (and re-scheduling) with a phone call followed by reminder text message which allowed me to reschedule to the new date. There was reliable free Wi-Fi available and a good space for working on my laptop. The vehicle was ready as promised as well as a verbal review of work performed. Bob and the team are the go to car maintenance and repair for our vehicles. We have had confidence in the DT&A for over 25 years!

Di
Review №66

They offer honest, quality work at a fair price. I highly recommend them to my friends and colleagues. Wonderful people to do business with. Even though I no longer work a mile from their service center, I still will make the 11 mile drive to have my car serviced by Bob and his team. They are top-notch!

Ti
Review №67

Ive been going to DuPage Tire & Auto Center for years now. They handle all 4 of my familys cars. They do great work, courteous, professional and treat you like family!

Fr
Review №68

DuPage Tire took care of our oil change and 100,000 check up. They keep our vehicles in great shape

De
Review №69

Been going here for decades. Staff is friendly and knowledgeable. Owners are on site.

My
Review №70

Wonderful wonderful wonders customer service. Honest family owned business, the owner and his son where extremely accommodating when I came in with a flat and they were overbooked they still managed to fit me in and take care of my car.I live in North Aurora and this is the only place I trust to take care of my first car.-Thank you guys 😊

Pa
Review №71

Ordered a set of tires through Goodyear online, delivered to and installed by DuPage Tire and Auto. Dropped car off, was done quicker than they said. Easy, professional installation, no hassle service.

Ho
Review №72

Excellent Service and very nice people that work there 🙂👍

Ja
Review №73

My Hyundai Sonata broke down and I had it towed to Dupage Tire and Auto after hours. Luckily, Bob was working late and I was able to explain the situation. They went the extra mile to diagnose an issue with my engine which turned out to be a service recall. Bob has my car towed to the dealership and explained the situation to the tech. Now rather than being out $7k for a new engine, it looks like it will be replaced for no charge under the service recall that was dug up by the good folks at Dupage Tire & Auto. They’re great folks who take pride in what they do which is a rare find these days.

Ti
Review №74

I have had 3 or 4 repairs done and have always been extremely satisfied.

Se
Review №75

Fantastic. Wouldnt take my truck anywhere else!!!

Ja
Review №76

They have always serviced my three vehicles great. Going above what I would expect.

Ga
Review №77

Have brought every car I have owned here. They are super trust worthy and are very reasonably priced. They do great work and its a great feeling knowing my car is in good hands when it is here.

Fr
Review №78

I highly recommend DuPage Tire. They do quality work and they are constantly explaining the repair or service and why or how they repaired or serviced.

Li
Review №79

Dupage tire and auto have been a tremendous help, helping me help my mom. I know that’s a mouthful but it’s true! Bob is kind and caring, knows his cars, and is willing to go the extra mile! I no longer live in the area but I trust Dupage tire and auto to fix my mother’s car! She is fiercely independent, doesn’t want help, yet trusts Bob to do whatever is necessary... not pad the bill with things she can’t afford! Thank you to all the staff that make her and her car safe.

Je
Review №80

Always on time and accurate quotes, very professional when it came down to explaining what was wrong and what had to be done to correct it, best part was there honesty, thank you

An
Review №81

Customer service oriented, quick turnover time, very reasonably priced!

Ho
Review №82

Got my tires replaced. Was there about a hour and half. No complaints but its early. Car rides great. So Im satisfied.

Br
Review №83

I would not take my car any place else. Truly professional and perfect service each visit.

St
Review №84

Ive come here for 3 sets of tires (1 new set and 2 sets of snow tires) in the last 6 months and each time these guys couldnt be more professional. Prices are great, the staff (especially Bob) is extremely courteous. They give a very accurate assessment on how long the work will take and then meet the goal they set. On one trip I accidentally ordered extra tire sensors without checking that my wheels already had them. These guys could have very easily ripped me off but they pointed out my error right away so I could return the sensors and save money. Just a very well-run operation by honest people.

Rh
Review №85

These guys are great! Quick and professional! Friendly. Ive bought my last two sets of tires from them and I couldnt be happier. I highly recommend them and will be taking all my vehicles there for routine maintenance and repairs.

Da
Review №86

Du page Tire has been doing my auto repair work for over 10 years. I can always trust them to do great work at a very competitive price. I recently purchased tires from them at a price that was better than anyone else including Costco .

Ke
Review №87

DuPage Tire & Auto are friendly and very accommodating. I would recommend them to anyone.

Fr
Review №88

Great value honest service locally owned

An
Review №89

I highly recommend Dupage Tire and Auto Center! I live in the city but commute to the suburbs for work and have been a customer for 4 years. Dupage Tire and Auto Center delivers top notch customer service. They are certainly conservative and consultative and dont try to upsell you on unnecessary parts and services. Beyond that, they are genuine and good people. Now that I am taking a new job in the northern suburbs, I will certainly miss taking my car to such an outstanding repair shop. It has been a very positive experience.

Ba
Review №90

I feel that Dupage Tire and Auto Center is a great place to get car repairs done, as well as getting tires. Never disappointed in their work or their prices.

Ry
Review №91

They were willing to assess my tire free of charge and let me know what exactly happened to my wheel. I spoke with Bob on the phone and he was a very nice guy along with the rest of the staff.

Ju
Review №92

Good

Er
Review №93

I just needed to replace my rotors and brake pads, nothing major. I was pleased that they were able to fit me in that morning and have my car back in the afternoon. Everyone I spoke to there was friendly and knowledgeable. Its rare to see a business where everyone makes the extra effort to make sure you feel well taken care of. Theyve earned my repeat business.

Al
Review №94

I had recently moved to the area and was looking for an honest, high quality shop to bring my car to. Being someone who worked at a family owned, customer based, auto shop previously for multiple years I knew what to look for. I did some online research before finding Dupage Tire & Auto Center. I ended up working directly with Kyle, who was able to get me an accurate and thorough quote. Kyle also was out to tow my car within 15 minutes. After my car was repaired, I was shown all my parts that had been replaced by the technicians along with explanations why. Overall great experience from start to finish!

br
Review №95

We were traveling to Milwaukee on Christmas Eve when our car broke down. After being towed to a hotel we called as many auto care centers we could to see if anyone could fix the car on the holiday. DuPage was open and willing to take the car in. It was a busted water pump. Not only were they able to get the part in and installed in a timely manner, they picked us amd our luggage up at our hotel so we didnt have to get an Uber. The car was fixed in 4 hours and we made it to Milwaukee for the holidays. The staff is very kind and family oriented. The work they do is awesome, the car is running like a champ. Thank you DuPage for saving our Christmas!

Ra
Review №96

Honest, fair and quality workmanship! Very knowledgeable!

An
Review №97

I have been using Dupage Tire for 6 years for my car maintenance and repair. This family owned automotive repair and tire shop is true to its nature, taking care of their customers and treating each one as family and friends. If you are in need of a simple and quick oil change, or a fresh set of tires for any occasion, or in depth automotive repairs, this is the shop to stop at! I 100% recommend Dupage Tire & Auto Center.

Mi
Review №98

Terrific service! Fast...done in no time and the repair was more than a little involved.Mechanic showed me what the issue was and recommended a good and inexpensive fix. Price was very fair.Friendly people...Would recommend this business to anyone needing fast, quality & fairly priced service...

ma
Review №99

Great Customer service! Great work!!

Au
Review №100

I am here and experiencing the service will upload more images and a complete review later today.

Information
42 Photos
100 Comments
4.8 Rating
  • Address:1200 Roosevelt Rd, Lombard, IL 60148, United States
  • Site:http://dupagetire.com/
  • Phone:+1 630-629-8473
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Tire shop
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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