I had a bunch of small home repairs that needed taken care of and was so glad to find a one-stop spot to have it done. Adela was my technician and was great to work with. She made sure each detail was taken care of. One of the tasks was getting an old window unstuck and another was getting a different window to lock again. Both of this projects were finicky and took some time, but she made sure it was all okay before leaving. Would happily use Service Depot again!
Brady has come to our home for a couple of repairs now and is a pleasure to work with. He was great at communicating with me and keeping me in the loop with the process and time frame of having to order our blinds because of the size of our windows. He was very personable and courteous and did a great job! Our blinds first came back cut wrong and instead of just installing them...he went to bat for us and got the company to redo them so that they looked good. I am impressed with with how he treated my home like it was his own and will definitely call him for future repairs. )
Although working with the management can be sort of confusing, and can take awhile, the employees are great. Brady has been to our apartment several times to fix the multiple leaks we have had. He does a great job, and makes it look like new again. He is also very kind, and always super nice which makes it easier to work with him.
Brady did an excellent job installing my doggie door for me. He also took extra time to help me change some Out Of Reach light bulbs using his big ladder. If you need any kind of finishing work that you want to have look professional, call Brady hell do a great job.
Our technician Jace did a fantastic job fixing our A/C system! Was on time and accomplished the job in less than an hour! Highly recommend using service depot and having Jace as your technician!
We had a light fixture stop working in a room of our house, Service Depot was efficient about setting up the appointment and getting someone over to take care of it.When the technician, Brady, was there he was able to get the light working again and even explained what the issue had been and how he was able to get it fixed.
Called and was able to get service call next day. Received text to let me know tech was on the way, arrived on time and was friendly. Adela knew what she was doing. Our dryer needed the rollers and belt replaced, and she was fast and cleaned up afterwards. I highly recommend Service Depot! Thanks Adela great job!
Unbelievably bad customer service. A FULL YEAR after fixing my fridge (I paid them with a check on the same day) they texted me saying they needed a new check. No reason why and I assumed it was a scam. A week later they sent me to collections. I have the check stub dated February 2020 for the original payment on the date of service. No phone call, no email, just an unknown text. Now they expect me to pay a late fee and a collections fee. Stay away, they are crooks!
I have had these guys come out twice or three times. Once or twice for a carbon monoxide leak, and for a furnace on the other one. They have just made the process so easy; payment, scheduling, and I love how they text you a profile of the person coming so you don’t get just a stranger, nice safety feature. I personally think that they fees are all worth it.I love that they always send the same guy out so that we can get more comfortable and it isn’t as weird. Hire these guys. I totally recommend.
Service Depot is hands down the best service provider around. We hand Kendall come out to our home to do an estimate and it was such a pleasant experience, he made things feel manageable and not so stressful.I definitely recommend Service Depot
Service Depot has always been so efficient and always gets my machines up and running! I had a 3 month old Midea washer that was under warranty and Service Depot was the only company that would come install the new kit to fix it. Carson was the guy that did the service call and he was thorough and helpful! Thanks Service Depot!
The light in my closet broke and Brady was able to fix it really quickly! He was also great with my dog who was certain that an intruder had come into my space. He really went above and beyond to make my dog feel at ease and was willing to give her some treats. Thank you so much Brady, Service Depot is lucky to have you on their team!The service Depot also sent Jayce out to my apartment to fix the furnace that went down. Jayce was able to figure out what was wrong with the furnace and was willing to take the time to show me how to operate the thermostat. Customer service is above and beyond!
Our service tech Brady did an awesome job! He took his time on the job, explained to us what was the issue and how he fixed it . Very pleased with his service Thank You Brady!
The Service was Awesome... Carson, the technician did a great job and was very thorough... The Best. He is so friendly and helpful.Wes and Carolyn Boman
Our technician, Brady, did a great job. He was very friendly and informative, and got the work done very quickly. He did a good job answering all of our questions.
We just had Brady from Service Depot stop by and fix up some windows and other smaller issues. Super nice guy and he did an awesome job and he even took the time to check out some other issues. Thanks for all your help Brady from Service Depot
We’ve always enjoyed using Service Depot, they’re responsive, quick, and professional. Always feel comfortable with them in the home, and they’re not shy about sharing tips etc. Brady came by today and we were really happy with his work!
I had a couple of repairs that needed fixing in my house. Brady Derr with Service Depot in Logan did a wonderful job with repairing the grout in my shower, helping me with the furnace filter, and fixing the weather seal on my front door. He was very professional and did a great job on all the repairs. Thank you!
Called and was able to get service call next day. I Received a text to let me know tech was on his way and arrived on time and he was friendly. Corey Bodily knew what he was doing. I highly recommend Service Depot ask for Corey Bodily!!!
Adela from Service Depot was super friendly and awesome to work with. She fixed out Maytag Maxima washing machine and its been working great for over 6 months now!!!I have used Service Depot a few times and have always been pleased!
Adela was very professional and helpful. She installed our knew washer very quickly. Highly recommend.
My technician Brady was very quick and nice and made sure to communicate what final steps I need to do to finish/help with the issue im having, very helpful
Adela your tech was awesome! Made quick work of fixing our dishwasher will always request her in the future.
Corey was amazing! Great with my daughter who wanted to watch, and he made sure everything was taken care of and that we wouldn’t have any issues in the future. He was genuinely concerned with our problems and how they have affected us, and even gave me tips and advice on some smaller projects I plan to take care of myself. Thank you Corey and thank you Service Depot! Typically I get an email or text asking me to rate the individual technician that came out, but not this time. But Corey earned 5+ stars. Thank you again!
Our service technician, Carson, with Service Depot helped fix our dishwasher. He was very knowledgeable and professional. I would definitely have him back to help with other appliances!
We have used Service Depot once before and when we needed more appliance service, we called them again! We didnt have to wait long for an appointment. They communicate when they will be there via text and email and they communicate who to expect. Our service technician, Jace, was knowledgeable, professional and personable. The maintenance services we requested were done efficiently and he answered all questions we had about the appliances and services. We will certainly call Service Depot again.
We have used Service Depot recently foe a plumber and for an appliance repair, and both experiences were better than I was expecting! There was great communication, they were on time (usually early) for the window of time given, polite, helpful, and patient with lots of little kids watching and asking them questions! I would absolutely recommend them to a friend, thanks for making stressful times more pleasant!
Ive used Service Depot on several occasions and have always been pleased with the outcome. I know that theyll arrive on time, work efficiently, and that the cost will be reasonable. I highly recommend them!
This company went above and beyond fixing my washer. Their employee was kind enough to loan me personal equipment that I needed for an upcoming race. Because of this kind gesture, I was able to accomplish my goal and complete the long endurance race.This act of kindness is the face of the company, they genuinely care about each individual customer!
I have used Service Depot for years and been quite happy until now. The initial problem was our dishwasher not draining which still only drains manually which we need to do after it is run each time. I just received a letter from a collection agency for the bill which I NEVER received from Service Depot. I am very disappointed with how this has been handled and won’t use their service again.
I don’t know why I haven’t used these guys sooner?! Josh was so friendly and incredibly competent. Worked very quickly and efficiently and got my dishwasher working great again - without it costing me a fortune. Very knowledgeable, priced just right, and I’ll definitely call them again in the future!
I was having problems with my washer, I called and got set up with an appointment immediately. Corey figured out the problem and with in a span of a week it was fixed! Corey was really great to work with. I started having problems again and right away they sent Corey back and he fixed it once again! I will definitely be using Service Depot in the future!
Brady was great. On time, profession, explained the process repairs wood take.
Jace has got to be the most professional and educated repair guy Ive ever worked with. He explains whats going on and is quick and clean. I will use service depot every time just because this guy works for them. 👏👏👏👏
So sad I have to write this! Everyone BE AWARE of what you are getting yourself into with Service Depot!! I just think everyone should know what you are getting into if you choose to work with them! I honestly dont think it was on purpose, which is the scary thing! Just poor execution as a business, but can result in huge issues!I worked with this company for a broken appliance which they were unable to fix and that is a whole different story. After countless tries to get my bill taken care of and being assured each time that it was, (3 phone calls) my bill was sent to collections from them! (I promise, this was wrong and it has since been removed from collections.)When I tried to contact the company, and have this taken care, they would not take my calls, and would only txt me. I understand the circumstances of collections and even if they believe it was correct to send it there. However, I was SO extremely disappointed with how I was treated as a customer. Even after it was fixed, I dont feel like it was remedied. Luckily the collections charge has since been sorted out and is no longer an issue. Good luck with Service Depot! Would not recommend.
Service Depot came to work on our gas oven through a warranty claim and they were awesome. Very responsive, friendly, professional, and did a great job. If we ever have another home service issue, well be using them again.
Adela was very friendly, fast, reliable and professional. She diagnosed my double oven range, repaired it and ended up saving me $$$$ from having to buy a new one! Would definitely use Service Depot in the future. Thank you Adela!
JACE was great! so I tried to leave a new review but didnt know how... but its still 5 starts. Jace came out and tested the heater it didnt pass a test, and so they came again and replaced it. They were kind, professional, and worked quickly. Thank you!Kendall was great! Very professional, great at listening to what was going on. He was quick at finding the problem and fixing it. Knew what he was doing. Great at communicating- he made sure I was satisfied with the job. Thanks!
I had Adela come and help us out with our fridge, she was so amazing! I would 10/10 recommend her, she answered all my questions and was super understanding.
I have used Service Depot on a few occasions. They are always amazing, very professional and fast. They do a great job and I love how they send a text before they come with a picture of the tech coming over, so I know who to expect. Great company!
Service Depot staff, and especially Josh,our service technician, are my super heroes. If I could give them a billion stars, I would. I have been dealing with 2 other service companies to fix my 18 month old fridge for 1.5 months, and still have gotten no where. I have dealt with waiting around, wasting my entire summer for the other repair companies to come. I called Service Depot, and got an appointment the next day. The receptionist was especially pleasant and helpful. They sent an email and text updates on their arrival. And, they arrived within the 1 hour window they stated! Wow! Josh was our service technician, and I couldn’t have been more amazed by his professionalism, expertise, and caring personality. He immediately diagnosed the problem and helped us work with the manufacturer to get the problem solved. I love how helpful, knowledgeable, and truly efficient they are. I will always be calling them first for everything! Thanks for being spectacular.
I would & DO recommend Service Depot to anyone needing appliance repair. I manage Apartments & am so grateful to have this company to turn to anytime I need their services! Josh Sackett has always been a pleasure to work with & has learned from the very best! Their response to any requests I have is quick. They are very fair & clear with their pricing and are still fair when repairs may take multiple trips! Their technicians have been great to work with & GO THE EXTRA MILE... Nate Hatch, Corey Paskins, Adela Ayala are just a few I’ve worked with & have been pleased with each & every one!
Those guys are awesome! Best service company ever!!
My wife and I recently purchased a home here in Logan. We contacted Service Depot to send a repairman for our dishwasher, which was having issues. Corey Paskins was prompt, friendly, and very professional. He provided all of the details of a repair he completed on the unit while the sellers still occupied the home. He also provided us with some great information with regards to repairing vs. replacing the unit. I was even able to follow up with him through email to get his repair and opinions on record for our home warranty claim.I have nothing but good things to say about Service Depot, Corey Paskins, and Taylor Barber-who helped me get back in touch with Corey for the email record. We will go nowhere else for our appliance service needs. Theyve earned our praise and our loyalty. Cant recommend them enough! Thanks for all of your assistance!-Thomas Lippert
Great service for a great price. Corey is knowledgeable and very helpful. I will come back to Corey for all my alliance needs.
Josh and Adela both worked on our fridge at different times. They were both professional and knowledgeable. Adela was very patient as she had to work around us celebrating my son’s birthday. She took the time to explain each problem before she worked on anything. When the part for our fridge came a short time after, Josh came to install it. He took the time to wear shoe coverings, and took safety precautions for the Covid virus before even coming inside. He worked quickly and then adjusted the labor time which brought the cost down. I appreciate these guys getting our fridge running again!
Josh Sackett went out of his way to make sure our LG refrigerator was up and running fast after blowing a compressor. Expert service and very dependable. The office staff is soooo nice as well. I would give 10 stars if I could! Thanks guys!
This company was very pleasant to work with. They were thorough and made sure I understood exactly what my options were. Very professional and courteous.
Jace, did a great job assessing how to install a new air-conditioning unit. This took no longer than about 30 minutes. The new unit works great!
Service Depot was doing some business where I work. I had a question that was related to my water heater at home. Brady was so kind and very helpful in answering my questions and even helped me out with what I needed to fix our problem. He went above and beyond. So great to know there are good people doing good things for others. I would recommend, based on just this experience. Thank you Brady
My repairman, Brady, was in and out quick! He did a great job with minimal assistance needed from me, which was great because we were 😷. He was punctual and I even received a tracker so I could track him after he was on his way. Service depot hasnt disappointed yet! Thanks Brady, youre awesome!
The technician knows what she is doing. She is clear about the options and honest. I appreciated her taking the time to check on the warranty for the fridge.
Jace came out to our house today for a broken LG refrigerator. He was extremely knowledgeable very professional and walked us through what we needed to do to get it done under warranty from LG. Couldnt have been better
We had Josh install our new appliances today and he was fabulous! He was knowledgable, professional, honest, helpful and efficient. We will use Service Depot for all our needs from now on.
Brady was awesome and very nice and detailed.
Seriously some of the best service I had! They didn’t mind the mess of my crazy toddler and her being all over the place. I’m so grateful for them being so understanding and getting the answers I needed
Service Depot in Logan is awesome. All of my sisters and I have used them for the last couple of years for various home repairs. Just recently I had a tech, Brady, come help install my new dishwasher. He installed one the new and hauled away the old one within an hour. He even took the time to look at a valve under my sink even though it was not included in my initial service request. Whenever my family or I have used Service Depot theyve been quick at scheduling appointments, very affordable and have great customer service. Theyre techs are always very knowledgeable and polite. I recommend them to everyone!
Kendall showed up fast and was very competent and efficient. He did a great job solving the problems we had and effectively handled the situations efficiently. Thanks for acting quickly and effectively.
My water heater went out this week so I bought a new one. service Depot was crazy booked, but was able to move things around to get my install in sooner. Im so happy to have hot water again.
Our history with Service Depot extends back several years, and has been consistently positive. Our technician today, Abbey Zilles was no exception. We appreciate Service Depots professionalism and courtesy, and Abbeys [and prior technicians] have provided quick diagnostics and helpful information that allows us to better use and extend the life of our appliances. Thanks
Just had Chris and Kendall come by and hang an exterior door for a storage room. I was impressed by their professionalism and their efficiency. They worked quickly and carefully and got right to work. I could tell they knew exactly what needed to be done and worked effectively to keep my cost low which actually came in around 30% lower then some of the other quotes I got. I was very pleased with their work and the door looks fantastic. Chris was very professional and friendly when he came by to do the estimate and continued with his professionalism in completing the work. Would recommend these guys to anyone.
Amazing experience. I have worked with several different types of vendors over the years and Service Depot definitely stands out with their remarkable customer service. Corey went far and beyond helping us to get our issues resolved. I recommend Service Depot and their amazing staff they really know their field. I look forward to using them in the future.
Brady was very fast and efficient. Very skilled plumber will definitely recommend Service Depot to anyone. With a variety of services they can help with any project for your home.
We hired Service Depot to pick up and install a new dishwasher after being advised to replace our current Kitchen Aid. After discussing the symptoms the technician, Jace Babbel, asked if I would like him to check it out one more time before he installed the new one. He took the time to read over the manual, run a thorough diagnostic, and continued to check every possible symptom. He found a piece of glass lodged in the drain pump (if I remember correctly) and was able to remove it. Our dishwasher runs perfectly again and he saved us the expense of buying a new dishwasher- $1000! This level of customer service is not always my experience. A big THANK YOU, Jace! Service Depot is now a contact in my phone!
Used Service Depot for the first time and I wont be using anyone else!! The gals in the office were polite and professional and helped me get a service time that worked with my schedule, and it was quick! I thought it would take a couple weeks to get an appointment and my appointment was within the week that I called. Josh, the Service Technician, was very personable and knowledgeable about the product. He diagnosed the problem and ordered the parts. The parts were here within a couple days and he had it up and going. Very pleased with our service and will definitely be using them again!!
We called Friday December 20 in the afternoon with a leaky washing machine. They came THAT afternoon and got us washing again within an hour. They were so awesome. Chantry and Josh we will definitely call you again! Thank you for making our holiday with our family great. We certainly appreciate you.Merry Christmas!!
Top notch service, top notch follow-up, top notch technician Adela. She knew her stuff and fixed my ice maker with a smile!
Technicians appeared promptly as notification indicated, both including Abbey were knowledgeable and gave a full explanation of their findings and projected solution which included cost for expected repairs. I have used Service Depot before and have been fully satisfied with their work.
Jace was our technician. He was an awesome dude! Very professional and was extremely honest with us. Very friendly and offered some great advice to our questions. And most importantly, he was on TIME. Most people dont care that we customers plan things around this kind of stuff, but Jace definately came on time so I could finish up my to dos for the day. I highly recommend him and his company.
Loved our experience with Service Depot. The tech was on time, very knowledgeable, and gave honest feedback for our situation. The whole process was easy and professional.
We have had a few different maintenance guys come through to fix our kitchen sink and Ive felt like they all have fixed the issue but broke something else. Today we had Brady come and fix our pipping and while he was here he noticed a few other issues and he took care of them for us. He was super laid back and respectful, shoot even the dogs liked him! I definitely would recommend him to anyone who needs a repair guy.
Brady Simons was great! Fast, friendly and knowledgeable. Service depot has been good to work with on other occasions as well. The technicians have all done a great job every time.
Service tech Josh Sackett took great care of my dryer problem! Highly recommend. Thanks, Josh.
Chantry came to look at our oven. He is so honest and nice and on time. Took his time to fully evaluate the problem and assess every aspect of the oven. We will definitely be calling this company again. We might just ask for Chantry each time.
This is the 3rd time I have used service depot for an appliance repair. (Fridge, washer, stove) I love that when I call they can generally come within 24 hours. They are prompt, courteous and respectful. Quick to get to work and diagnose the problem. This time he even had the part on hand to fix it on the spot. In the past when they have had to order a part, they are quick to get it (last time it came a day early and they rescheduled my appointment to fix it faster). I always feel like the cost for the service call and the parts are very honest and reasonable. I don’t call anyone else! They are so great!
Brady helped me and was wonderful
Tallan was great! Showed up a few minutes before his appointment, which worked out perfect for me! I even asked him to look at something that had nothing to do with what he originally came for, but without any hesitation at all, he got it fixed very quickly ☺️
We had Spencer come from Service Depot to repair our dishwasher. He came so quickly and did a wonderful job. He was polite and had the repair done in no time. The people in the office are so kind and cheerful as well. I highly recommend Service Depot and will certainly be calling them again!
I highly recommend this company for all your service needs. I was having some problems with my refrigerator. Joe (my service tech) notified me when he would arrive, he was right on time. He was knowledgeable, friendly and helpful. He explained what the problem was and fixed it right away for a fair price. He saved me from buying a new appliance. I will be sure to call Service Depot with all my other service needs.
I hate to be the one star guy, but given the situation, I have to. We had a guy install our gas dryer at the request of our landlord. He installed the dryer. Then a few days later, there is a major gas leak. We have to get the gas company to come on a Saturday and fix it. From the gas company tech “the dryer hose was improperly sealed.” We paid a pretty penny to have our dryer incorrectly hooked up and cause a gas leak. Also heard rumors that service depot’s techs are not professionally trained. Sad to post a bad review.
Jordan came to our house to replace a dripping faucet. He arrived during the time frame provided. He was very nice and keep us updated through the process. He noticed our drain was slow so he cleaned it even though it was not on the maintenance request. WE are very happy with the service Jordan provided and highly recommend his services.
Brady was great. He was pleasant and did a good job. There was a mixup as to where our appliance was and he spent an hour tracking it down with nary a complaint. Well done.
We have used the service several times for various reasons. I really love it when they show up their attitude is so positive and their work is so high quality. They really lift the burden of Home Maintenance.
Service Depot is a great company that really takes care of their customers. The Technician that came to my home was outstanding. Joe Drzinski was very knowledgeable about the dryer that I had. It took him about 10 minutes to figure out what was wrong with it. He was very professional, honest, and really concern about helping solve my problem. I would highly recommend this company to anyone.
I used Service Depot to have my carpets cleaned. It was easy to schedule and they were very willing to work around my schedule. Nate who came to do the cleaning was professional and awesome! He spent time explaining the process to me and did an amazing job! Very happy and will definitely use them again.
Nate did a wonderful job cleaning our carpets! The process was easy and job completed in a timely manner. Thanks Nate and Service Depot!
I highly recommend Service Depot. I had an issue with my oven and they responded within two hours of my call. Spencer was my technician, and he did a fantastic job -- plus he was neat, clean and courteous. Thanks for helping me out in a bind.
I was very impressed with Chantry. He fixed my fridge. He replaced the parts I needed and explained what he was doing so I understood. He took the time to make sure everything was in place and the job was completed. Thank you.
Spencer is just the best. Clean cut, friendly, on time, diagnosed the problem quickly, and ordered the parts to my washer, and saved me a ton of money. He was back the next day and had it put back together with new working parts so fast I couldn’t believe that I am ready for laundry day. Service Depot is the best thing I could ever imagine with a recommendation from Hooker’s. Thanks Spencer- I just may adopt you.
Their service was fast and prompt. They call ahead to let you know theyre on the way. The tech was friendly, polite and knowledgeable. There was no mess to clean up after he left like Ive had with other repair places. I would highly recommend them .
Corey is amazing! He was very efficient, on time, and went above and beyond in his installation. I would highly recommend him.
The technicians were so helpful and went out of their way to make sure we were taken care of. We had abbey Zilles and a young man last name is sackett. I didn’t catch his first name. We appreciated them fitting us in their busy schedule just before thanksgiving. Thanks for fixing our dishwasher.
We used Service Depot to do install some toilets, change a pipe for our tub spout, install a water shut-off valve and change another valve for the washer. Jordan and Cory did a great job for us. They kept us posted on their arrival time and we would definitely use them again.
Josh did an amazing job with our dryer repair. Service depot is always fast, friendly, and fair priced. Another group told us our washer was un-repairable but service depot had it fixed and running like new in a few hours.
Service Depot just fixed our oven. Their friendly staff set up an appointment quickly and easily to come the next day. They honored their service windows, even coming a little early! They sent an agent yesterday to look at our oven, then ordered a part and replaced the defective part the this morning. Very satisfied with the level and speediness of service.
Extremely happy with the customer service. They went out of their way to make things right after we had a concern. Will definitely be using them again and again!
Tallan was extremely friendly, fast and efficient. Quickly discovered what the problem was with our furnace and replaced it with an upgrade. And found a leak in our water heater too. Very observant! Pretty sure we will be calling him again if we need more service.