We needed a furnace diagnosis done on short notice and Dash was on the job! They did an excellent job scheduling us on short notice. They were able to send someone the next day. Robert Cato was the technician they sent and he was very friendly, professional and responsive. He gave us piece of mind and even showed us how we could maintain our unit. All in all it was a great experience.

I called today at 4pm about water coming from my ceiling that I knew where THE HVAC was located. They arrived within hours, found it was a blocked drainage pipe, and fixed it within an hour and gave a detailed report on how they fixed it as there were previous band-aid jobs done to unclog this pipe, without permanent repair. He stated he worked extra to try to fix this problem, hopefully for good.

Emergency service for failed compressor.Arrived within 90 minutes of my call on a Saturday (I was fortunate). Diagnosed problem and did patch job until can order appropriate part. Gave advice for the future which I believe was appropriate and in line with prior technicians from same company: unit not in ideal location and doomed to failure sometime in the not so distant future. Price for today’s service very reasonable for an emergency on a weekend. Justin very knowledgeable and professional. Did not appear to be trying to sell me anything.

I called in after our air conditioner stopped running. I was able to get a same day appointment which was great. Our technician Jeremy was excellent. Very professional, punctual and personable. He explained exactly what was going on with our cooling system and made sure to get it back up and running as quickly as he could. He even let us know about promotions that the business runs in the case that we need to replace the unit in the future. I will definitely be using Dash again in the future and I hope to be lucky enough to get Jeremy as our technician again.

I was not able to be at the house and these guys really took care of me. Very upfront with diagnostics and fixed me up for a fair price. Highly recommend these guys.

Comprehensive HVAC maintenance service done. Thoroughly cleaned unit inside & out. Technician was here for over an hour; explained cleaning process he used very well.

Very professional and friendly. Communicate with you. Gives you several quotes with all good pricing/value. Quick service. Will definitely recommend!

Had a unit (ac and heating) installed. The install guy were not real… didn’t know we had a door to cover that unit. He had to move it to get all his stuff in the hall!! He had to fix the drain pipe cause he had a bunch of “t’s” and caps and the pipe was sticking a 1/4 of inch out into the hall!! He said it was only way he could do it because he was out 90’s!! 4 days later someone had to come out to seal up some leakage from unit to the duct work. Week and half later had to call and get someone to come out cause the fan on outside unit wasn’t running. Mind you we signed up for all their stupid “service” plans, Warranties and all that jazz!! But I still have to pay them to come out here!!! 11 days this new unit has been here and this is the second time we’ve had to call them out here!!! WTH AND I STILL HAVE TO PAY MORE MONEY!! Thanks Dash

Justin from Dash Heating and Air did an excellent job fixing our AC unit today. He was thorough, pleasant, and professional. We appreciate quality service.

Justin called on his way, arrived on time, was professional and friendly, and explained things well. He patiently answered my questions, helped me sign up for an appropriate service plan, and even helped make sure I was ordering the correct air filter for our system. I will absolutely continue to use this company!

My installation lead and tech were introduced to me by a Dash email just before arriving, promptly at the appointed hour of 0700.The team of Scott and Tyler were engaged, caring, and competent in their work with attention to detail and they thoroughly cleaned up and dispositioned all waste.Homeowner care and maintenance and the programmable thermostat were explained.I highly recommend this 3rd Generation family business and the competent and friendly administrative, sales, installation, and service staff.Bryan GermanyLittle Rock, Arkansas07 June 21

Mr. Cato came out twice in the last two days to check our 2 A/C units. It is not his fault that he had to come out twice. We did not ask him to check the Freon level of the second unit on his first visit. He completed his tasks on both days very quickly, and our A/C units are running great now.

Called ahead before arriving. Aaron was very professional communicated well with what needed be done before work was done. I will definitely use them again and recommend them to anyone for their HVAC needs.

5 star service all the way! We called on Saturday evening after our outdoor unit kept cycling on and off. The agent was so polite and helpful. While it was too late for someone to come out that night, they assured me they would have a technician out the next morning. As promised, I received a text letting me know that Clyde was on his way. Shortly after, I received a call from Clyde directly. He let me know his ETA and he was here promptly. After a little inspection, he found the root problem (in 11 degree weather). He fixed the issue and we were back in business. We are so thankful for the professional service and great work! I would totally recommend DASH to all of our friends and family! We want to extend a big THANK YOU to Clyde for spending his Sunday with us and enduring the frigid temps outside. You are our Hero!

DASH Heating & Cooling was great throughout the entire process from Start to Finish! I would highly recommend DASH for any of your cooling and heating needs. Holly and the installation team was GREAT to work with and my project was completed on-time and within budget!

We called and they showed up within the next 24 hours on a weekend. We had to pay OT fees but it was worth it to get our A/C working again. We signed up for their membership program, also. A worthwhile benefit in our eyes!

Arron was the technician. He was very polite and very nice. He agreed to do some additional work towards the end of the service. I would like to have Arron be the technician that comes out each time.

Justin provided excellent service to both of my ac units. I’ve always been satisfied with Dash service. Arrives on time, cordial, and very good at explaining the service he performs. Today I asked Justin to clean leaves out of bottom of fan units and he did that for me. I’ve used Dash for several years and I trust their technicians (especially Justin) to do the work to keep my units operating at top efficiency.

The DASH guys are the best around. They show up with s smile and listen to me explain the issue. I would highly recommend this company.

The tech was very knowledgeable and maintained a professional attitude while repairing the AC unit. We have a number of units that this company has worked on or replaced and they have always given us good service.

The service my family received from Dash Heating and Cooling today was impeccable. The serviceman was professional, knowledgeable, and kind. We were/are thoroughly impressed with the service he provided us...not to mention that the service visit occurred just one day after my call to the company.

The install guys went above and beyond . They were very professional and extremely polite. They really know what they are doing. They did a fantastic job.

The technician is professional, has excellent customer service, answered all questions, on time for service skills and overall I was very pleased with the service.Ive never had an issue with Dash; they installed the new unit and it has changed my life and electric bill!Sincerely,Susan

Several weeks back, on a Saturday, our AC unit froze up, so I called Dash to come out and look at it. They ask me to turn it off, let it thaw out, and they would work me into the schedule because it was an emergency. They called back and said they would be here Monday night. By Sunday afternoon it had de-thawed and we could use it, but only at a high temperature inside the house. On Monday we called them and said it is no longer an emergency, it works sort of, and to take care of other people that need the help more than us. So they said they would now come out on Tuesday. The technician arrived on Tuesday and said we needed to take care of several items. My wife said great, lets do them. The technician said no, he can not do them that day because this was an emergency call and our unit was technically working. My wife said no, we called and said it was no longer an emergency. He said he would have to come back another day on a regular service call. He charged is $75 and left. The AC was still having problems, was intermittently freezing up, and he wouldnt help. To be completed up front, the receptionist said during my first call that if we had someone come out and had work done, the service call fee of $75 is waved, but if we do not have any work done, they would charge it. I said thats not a problem because obviously we have work that needs to be done. I called the office and spoke with the same, very kind receptionist that I was frustrated when the technician charged us $75 when he was the one that refused to do any work on the unit. Even after we called and said it was no longer an emergency. I was also confused on what he expected to see when he came out, when you let a unit de-thaw, of course it is going to be working again. If he will only fix a non-working unit, that was never going to be the case here because they asked me to thaw it out. Thats how AC units operate. The nice receptionist told me the manager Lindsey would call me. Lindsey never called. I called back. Then Lindsey finally called. I told her my issue about them charging me when their technician was the one who refused to do any work to fix our problem. She said he should have done the work, not sure why he didnt. She was to call him and call me back. She never called me back. I am a huge benefit of the doubt guy, if she would have done the right thing, I would love to use them again. I ended up having to call another company because I needed it done.

The service tech was very friendly and knowledgeable. He made me feel he was trustful concerning my AC unit.

Kelli Martin-Geary. Cato was super professional and k we exactly what he was doing every step of the way. I’m so thankful for everything he did today! DASH is the best!

Technician was very helpful. Diagnosed and Performed repair within 30 minutes. Very pleased

When Dash took over the customer contracts from the small HVAC business we used previously, we didnt know what to expect, but we have been thrilled with the service so far. They are accessible via email, phone, or text, and they communicate to keep us updated. What we need most is someone reliable and trustworthy, and they have not let us down. Last week when our area was hit with a serious winter storm, our heater went out and it was understandably going to be a couple of days before they could get to us. They got in touch and were able to work us in a day earlier than expected, and the total cost was under $100.

We have a maintenance agreement with Dash and they always call ahead and show up on time. Our AC started leaking yesterday and even though they are super busy someone came out at 7:30 in the evening and fixed our issue. He called ahead and showed up on time in the pouring rain. He also loved on our dogs!

These people are professional, dependable and very reasonable. I’ve used them for my home and business. Very nice staff!

Dash responded quickly to my call. The service rep was knowledgeable, informative, polite and efficient. Im unable to give a complete evaluation yet because a part has to be ordered and installed, but so far, so good.

Justin was beyond professional and so kind! Hes well educated and he did a wonderful job. I would recommend this company.

Great customer service and the technicians they sent to my home went above and beyond!

Always on time and very dependable and honest Repair Men. Customer for 20 years!

Dash does great service! Nathan is wonderful. Thanks for taking care of us!

The technician inspected my inside and outside air units to make sure everything was working properly. He also made a great recommendation for a tool to help with condensation to prevent mold.

I took advantage of DASH’s offer of a free furnace with purchase of an air conditioner to replace two units. This promotion of theirs was indeed a very good offer and I had done a fair amount to check out costs. Their team was very efficient and professional. The new units look great and they replaced Lennox units DASH installed over 20 years ago. I attribute their long life to the fact that I have been under an annual maintenance plan with DASH for a long time which not only extended the life of these units but got me a good discount on the new ones on top of their promotional offer. This is a great company that I highly recommend.

Outstanding technician. Justin was very professional.

Very responsive, good follow up, technician very knowledgeable and helpful.

Tech was on time and very thorough and efficient. He was prepared to install a new thermostat when necessary. Excellent experience!

Hugo Valle is a huge asset to your company. Courteous, professional, very knowledgeable, good communicator, punctual, I could go on. Thanks for sending him out. Give this man a raise. He is who you want as the face of your company.

Great service. Aaron was outstanding! Recommend DASH...

Justin was very knowledgeable and helpful. Im wowed by his service and the information he gave me for ongoing maintenance. Dash is the only service I will ever need for my heating and air conditioning needs.

All the techs are really friendly. Robert explained my options clearly. I trust them to take care of my HVAC system.

Very responsive. Called and the offered to come that day. Tech. Robert was punctual, friendly, and knowledgeable. Repair was fast and reasonably priced. Will use again.

Justin came out to our house and helped fix our thermostat and AC unit. He was very professional and willing to explain what was going on and the best route to fix it. We will be using them again in the future.

My air went off on Sunday and they were available to come the same day . The very professional and was able fix my air . I will be using them again

I called Dash at 6 am and someone was at my home by 8:15. I was sent a picture of my technician before he arrived so I knew who to expect which I really appreciated. He was professional and informative and got the HVAC fixed quickly. We will definitely use Dash for our future HVAC needs.

Excellent, professional installation.were very pleased and would recommend Dash to anyone.

The absolute BEST - FACT. Mark was prompt, courteous, professional, and diligent. I am so impressed with Dash I am not sure this review will do them justice. Here is the succinct version of this review - WoooHooo!!

They were on time. The technician wore a mask and covered his feet when coming inside. I continue to have good experiences with this company.

Amazing service! We had a job that was quite difficult in that we needed two companies working together. Dash was phenomenal with how they worked with us. Elizabeth was so easy and helpful on the phone and Robert did a wonderful job assisting and explaining things. We were beyond satisfied!

Always on time and the staff is friendly! I recommend them to everyone!!! And I love getting the text with the technician so you know who is coming to the door!

Very professional and discussed everything needed/required for servicing our AC/Heating. Definitely would recommend!

The service technician listened to my concerns and provided great customer service.

Jeremy was very punctual. He was so very personable and explained what he was doing, in terms I could understand. We had very good visit, especially talking about our boys and how proud we are of them. This was first time using Dash, and will definitely recommend your service as well as use again in future. Thank you, linda

Replaced the furnace in my attic, which is fairly difficult to access. They were able to get it done and did a good job.

Excellent service: thorough investigation, explanation and repair.

Prompt, courteous, knowledgeable service of condensate leakage problem

They did a great job. Very professional

Prompt, professional. Clearly explained the issue and repaired. ReasonableHighly recommend

Technicians are friendly and professional. They installed a new HVAC system for us last year and now maintain it. Seems like a good company.

Jeremy was very professional and knowledgeable about the system that I have installed. I was very confident of his ability to work on the system and got it back on line.

He explain to me what I needed to have done very nice person and respectful

Justin was the repair technician that came to my house to fix my HVAC unit today. He was professional and knowledgeable. I knew within a few minutes that Justin was trustworthy and respected my home and time. Will definitely be using DASH for future maintenance and repairs.

As always DASH went above and beyond to give a high quality service. They made us feel extra comfortable by adhering to current Covid guidelines while in our home and on our property. We appreciate them being respectful of our time and arriving when promised! Thanks again DASH!

Justin was extremely professional and efficient. Very thoughtful and informative.

Kevin did a fantastic job of assessing my needs and helping to suggest some efficiency upgrades I could do that would help to prolong the life of my system as well as reduce my bills. He showed me how to fix a few minor issues myself and explained how easy it was. He also did a fantastic job of relating his personal life experiences and how they helped him so we can really relate to why it makes sense.

Aaron was very professional and did a great job

It was great. Justin is always pleasant.

They came very quickly, explained everything, courteous, kind Thank you so much for your help.

Justin was the 3rd tech to look at our unit and the only one who was able to figure out how to access and repair the unit.

Scheduling was easy. Tim was very friendly and helpful.I gave a 4 star instead a 5 star for the following reason: I scheduled this a/c tune up service several weeks ago, maybe 4-5. I requested a specific technician because he had been to my house many times before. So I was willing to wait for him. So when Tim showed up I was surprised because I was not told of this. Nothing against Tim (see above), but I would have waited for the person I requested.

If you want a HVAC company that shows up when they say they will, will give you an honest run down of what is wrong with the system and make recommendations on repairs vs replace then these are your people! Friendly and professional.

$356.99 seems like full-on GOUGING for a non-emergency $69 service call that took less than 15 minutes to install an Emerson standard thermostat costing only $43.67 from Amazon. Otherwise, they did what we wanted without delay.

Professional and polite staff. Service is always easy and affordable. Highly recommend.

The tech was courteous, knowledgeable and fast. DASH is truly a great HVAC service.

You will not find a more professional and courteous group of technicians and installers. Every year we have our system maintained and I can rest easy knowing that it is working at peak performance because of Dash! They have been and will always be our heating and cooling company!

Justin was very professional, knowledgeable, and thorough during the annual heating system maintenance visit. I feel confident that my heating system is operating properly and safely.

Everyone from the ladies who answer the phone (DASH- how can I make you smile today?) to the technicians (Jeremy and Timothy) who diagnosed and repaired our HVAC have been professional, kind, patient, and more than willing to help take care of our system needs. Everyone communicates very well- from advising of when they plan to come to who will be arriving at your home to invoice to providing information for home warranty reimbursement. We have been very pleased with their service and appreciate them making this process positive! Thank you!

Very professional from first phone call to coming out and explaining all options, to finally install of new heating and air units. They made the process very easy.

The tech that came out was awesome.Their weekend rates are ROBBERY! I guess theyve got to pay for all those commercials.I will find somebody else next time. I would NOT recommend Dash unless youre just looking to be separated from your money!

Justin was very helpful and did an amazing job. Thank you

The employees are always kind and helpful if you have questions. They are usually on time and if I have a problem, they are always willing to help.

Technician called ahead of arrival and arrived at appointed time. He kept social distance and wore a mask whilehe was working. He was polite, professional and efficient. We appreciate Dash and their commitment totheir customers.Holly and Allen Pettit

Hugo did an extraordinary job making me feel comfortable during his service call at our home this morning! I appreciated the precautions he took to ensure my family was safe during his visit. He was very conscientious about social distancing and he also wore gloves and a well fitting face mask. Thank you, DASH for continuing to provide the highest quality service to your customers!!

Submitted an inquiry online to fix my ac and I received 0 responses from the company. Went with a competitor

First time using this company. Came out same day. Technician name is Clyde. Highly recommend. He was professional and was able to fix the problem.

I really like the advance notice Dash gives its customers. They sent a photo of our technician, Hugo, as a way of introduction. Hugo arrived on time and was wearing a mask. He kept it own the entire time he was in our home. Hugo was friendly, professional, and gave me updates as he serviced our AC units. Very much appreciated. Thanks!

DASH Heating and Cooling representative Tim was very professional in going over my Central Air and Heat unit from the inside out to troubleshoot and see what problems I had. I wanted a cost estimate on what to expect with the age of my unit and he did exactly that in a professional manor. He took the time to explain things to me how my Central Air and Heat unit worked and why I was having the issues that I was having in relation to the age of my unit. I really appreciate him taking the time to explain heating and cooling parts and aspects that I know other people would not have. He is hands down the best person to look at your Air Conditioning unit with the level of experience he has. I will ask for him by name if I decide to have a new Central Air and Heat unit put in and go with that option based on cost estimate done.

Hugo was prompt, knowledgeable and so helpful. Set me up on the monthly 24/7 plan that offers perks as well. I love that this service is like hitting the easy button. Great quality and great service!

Its the middle of the summer and no one wants their AC to quit. When it does, the warranty company cant find anyone available before 2 weeks, so we were on our own. Dash was here less than 2 hours after I called, and had it up and running in no time. Excellent service, excellent price. Thanks Dash!

Called to get an appointment after hours. Hugo showed up by 4:30 saving me a lot of money. He diagnosed the problem and had it fixed quickly. Hugo was excellent! In fact, she person who scheduled the appointment over the phone was as well. It’s rare to receive this level of service. Thanks Dash! Thanks Hugo!

Dash employees are always professional and courteous. Very pleased

This is the damage to my stucco wall which is supposed to be sealed water tight caused by a routine maintenance last week. They claim I cant prove they caused the damage but that wire is what they installed. I still have the full spool that they left.I scheduled an appointment.

Service technician was professional and polite. 5 stars!

Awesome. Thank you so much very much

So far I’m not impressed by they’re service. They are slow in responding and letting us know what’s up with the parts. When they took over eagle heat and air they never reached out to say hi.

I called Dash for same day service and they were professional and arrived within 1 hour.

He was on time and very pleasant clean up put everything back in pkace