I was experiencing a “wobble” in my front end, and went in to have my tires balanced/rotated. I found out both my front tires were about to come apart due to the belts beginning to shred. Having recently experienced some major health issues and not working for the last three months, this branch was amazing about getting me two tires so that I could not only get home safely, but also to hopefully be able to get back to work.Kiddos to the staff and to Travis for being such wonderful people to do business with!
Highly Recommend this Discount Tire shop for all your tire needs. The Lexington GoodYear failed to let me know my tires requested online weren’t in stock for my scheduled appointment.Instead, I travel to this Discount Tire shop a little down the road and they were able to help me with a set of 4x All Terrain tires for an affordable price. They were able to beat their competition as well as the other Discount Tire shop in Columbia. To top this experience, they’re quick, professional and attentive to detail. The manager and supervisors are helping out and inspecting the work done across the bays. I was out 45mins earlier than estimated! Thank you Jonathan I G and the Lexington Discount Tire team for the tire service and first class customer service!
Had an appointment 3 weeks ago for a set of 4 new tires. Tire pressure sensor recalibration wasnt completed at this appointment. So I returned today with a 12:30 appointment to have that completed (which should have been done at the original appointment) as well as an under-warranty nail plug repair. Two and a half hours later, my vehicle has not moved from the spot I parked it. In the meantime, multiple walk ins have come in, been serviced, and left. I wont be returning for business at this location for the next set of tires I need next month on our other vehicle.
I called and ordered four tires for my car. I also wanted to schedule an appointment to have them installed. This was done seamlessly. I received a call the very next day confirming my tires had been delivered, and to confirm my appointment. I arrived for my appointment about 15 minutes early. Autumn the lady at the front desk was very busy, but still took the time to help me and get me checked in within a timely manner. My car was almost immediately in the garage being worked on. I was very impressed. I was in and out in less than an hour. Four new tires installed and great customer service. This was my second time here, and I will be back. The date of my visit was 7-22-21.Also, I had to drive in on a donut because I had a flat. They placed the donut back in my trunk, secured it, and straightened everything back up in my trunk. Top notch service!
Used to go to the one near Blythewood but moved across town and came here. Mike the manager there is great and so is his staff. It says a lot to me when Mike was out there helping his team getting his hands dirty. They did everything possible to get me out as fast as possible. I won’t go anywhere else.
Very efficient. Excellent customer service!! Thanks Lauren and the gentleman who brought my tire out, whose name I cant remember. My tire was ready on time. The text I got letting me know it was ready was helpful. Will definitely return and recommend.
Cant even get them to answer the phone.
Thank you thank you for thank you!! Amazing group you’ve got working here! This shop is truly top notch and cares about their customers!
Great place for tires. Cant beat the prices. Staff is great
Very helpful and nice. They squeezed me in so I could get my tires on before I left town the next morning. Very impressed by their customer service!
We called around to a bunch of places that told us that we would have to wait for the tires we needed... We called Discount Tire, and not only did they have multiple choices of tires to choose from in-stock, they had by far the best prices available! We could have saved ourselves a lot of time if we had called Discount Tire first... We wont be making that mistake again - this store is going to be our Go-To store for all of our tire needs moving forward. ***HIGHLY RECOMMENDED FOR YOU TO DO THE SAME***
Went here to purchase some tires for my wifes vehicle. National chain of tire and car Care services. They carry most major brands of tires and products for the upkeep of your vehicles. They offer many products and services. They did the work fairly quickly. They have a website that you can check out for tires and other products for your vehicles. Go check them out, located in Lexington SC on Sunset Blvd close to the Target store 👌
Very professional, very kind. Got my two tires taken care of quickly and made sure I was well accommodated. Lauren did a great job. Thank you.
There was absolutely a good cCustomer service manager in Andrey. He was fast efficient and friendly. On top of that what they said would take an hour was 40-45 min. Excellent service!
Friendly clean service. Even on a very busy day they keep cool and did a great job.
Went to Discount Tire in Lexington S.C. with a slow leak in one of my tires. Turns out there was a nail in the tire. Discount Tire repaired the tire for free! Tyrel, who repaired the tire was outstanding! He was very thorough, courteous and professional . Would recommend Discount Tire gor great service and customer care
Can’t count how many times I’ve dealt with the Lexington location but it’s always a pleasant experience. Very prompt and courteous staff. Will not go anywhere else for tires and always my first recommendation when any one asks!! Keep up the good work Lexington staff!!
Their service is great and tire selection for trucks is unmatched!
Excellent place to do business. If anything goes wrong they will make it right! Shout outs to the marketing manager.
I came at 5:40 pm when they were closing at 6. My tire air low light had come on. They put air in it and said I probably had a leak. They fixed it and stayed over just to make sure I was ok for the weekend. Johnathon and Sebastian, hats off to you for superb service!! Kind and hard working! This is why I do business here!
My first experience here. Excellent service, reasonable wait time, kept me informed, --- all the right things.Ill be back for sure.
Nothing spectacular but a stranger gave us his appointment due to the fact we were from out of town..but they got us in and out fairly well
These guys are awesome! They get you in and out on time! Very professional!
Lied about the time quoted even though I repeatedly asked over the phone. When I got there and waited until the time quoted they finally told me I had three cars ahead of me.
Their customer service is as great as ever. Free tire pressure checks and lifetime warranties, I cant imagine getting tires from anywhere else.
DT was busy when I arrived but I made an appointment and got there a little early. My vehicle was done in an hour with 4 new tires, balanced, and mounted. I was pleased with the turn around.Great prices and they give a military discount off each tire which is a nice bonus. DT was less money than any other tire place around for the same tire. Great customer service. I will recommend this place in the future. Good job DT.
Originally posted a 1 star review but changed to 5 since they decided to honor the quote they gave to me last Saturday. If you come here and get a quote, make sure they give you a print out of it, because if you dont theres a chance they wont honor it which initially happened to me. Glad they made it right since in the past theyve always provided great service. Will continue to keep coming here.
Great service. Friendly staff with knowledge. Hard working crew who seemed happy to be there. Thats big in todays companies. Good job Discount Tire.
Staff are courteous, quick and very knowledgeable. We got there 1.5 hours early and we left in 45 minutes. They were able to fit us in early, even though there was not rush to get done. Thanks guys for a job well done. Forever a customer.
Service is always prompt & expedient! Just got 4 new tires and was only in the waiting area 30 minutes (15 less than they expected)!
It’s good but warts may times
Quick, in and out with 4 new tires! Prices were very reasonable
Yokohama tires rotated and balanced on my Audi Q5. Tires are performing great. 30,000 and cant see Treadwell. All season - water with heavy rain is no problem.Lifetime rotation and balance with no charge. Tires were slightly out-of-balance after 30K. 40 mins with an appointment.
Great customer service. Went over the top to make sure I was satisfied.....quick service as well.
Andrey and his team were no less than phenomenal.Visited 2 Goodyears and a Speedy service in Irmo, SC 1st, all 3 ignored me, quoted new tires and 3-4 hour turn.All I wanted was a tire plug in a center-mass leak on 7K mile Bridgestones.Folks, listen to your customer, just like Discount Tire does. Drove 20 minutes further to get platinum service by the Lexington Team. NEVER waste your time at Goodyear again.KUDOS to Team Discount Tire.
Great customer service. 4 new tires in and out in less than 30 mins
Simple and easy. Bought online, made an appointment at checkout, tires shipped to the store, showed up for my appointment and got my new tires installed. Everyone at the store was welcoming and professional. After getting checked in with Jay (named changed out of respect for their privacy) we discussed the wear of the old tires on the car and since I was only getting 2 new ones we needed to decide which ones would be best to replace with safety being the top concern. During installation another concern came up where some of my lugs were not in the best condition, I had replacements but not with me. They let me borrow some for the trip back to my house to grab my replacements and then when I came back they switched out the borrowed ones for my replacements. I really felt like they had my best interest/safety in mind. They very well could have put the worn out lugs back on the car and sent me on my way or could have tried to upsell me their lugs, instead they did me a solid and saved me some money while keeping me safe. Not counting the return trip and time it took to swap my lug nuts the original appointment took about 45 minutes to a hour from check-in to keys back in my hand. I will definitely be recommending Discount Tire on Sunset Blvd in Lexington anytime in the future when I hear that someone needs tires.
Super faster service
Absolutely the best tire store I have found. Ive purchased 4 sets of tires (Falken) at the location in Lexington and the service I receive from the front counter (Travis) to the shop is impeccable. Cant say enough and I will always return. Thank you
I went this morning to remove the nail in one of my tires. Got in at 8 AM and right away started working on my car. It was done in less than 30 minutes. I was surprised when the gentleman who gave my key back that it was free. This was the first time I’ve been to this place and I highly recommend it. As a token of appreciation, I gave the mechanic who worked on my car a $20.00 tip. Now I know where to go if I need new tires. Fast, friendly and honest people.
The place was spacious and clean and adhering to covid protocol. However, Discount Tire offered no real discount on tires. The cheapest tire in the store was $100. after install. You can go anywhere for that. Walmart had the same tire for $48. I just couldnt wait 2 days! 😁
Fast friendly service and they had the tires I wanted. They also offer a discount for L.M.C. employees. However, I was disappointed to find that they dont offer alignment service.
Always great friendly service
I always buy tires here and they’re always FAST! Came in late on a Saturday with an issue and they got it taken care of FAST and didn’t even charge me for the nail removal even tho these tires came on the car when I bought it.
Bought warranty with new tires, side wall blew out after 2 months, replaced tire for free but had to buy warranty again, what???? Mike
Excellent experience every time I visit.
Straight forward Tire store.Always takes care of my needs worth spending the money on their services
Fast, curious and respectful! Will use again!
The guys here are professionals. They wont oversell you, they legitimately care about helping you and they answer any and all questions. I love coming here when I need something, and I actually had my vehicle towed here when I blew out my tire. If I could give more stars I would!
Good services, best place to go.
In and out quick. Rotation, balance, and a repair.
Definitely one of the best discount tires Ive had dealings with great employees and very helpful thank you guys
I lost my card so I paid cash on 378 in Lexington S.c.can you send me another card
By far the best service I’ve had by any tire shop. I made a quick appointment online because I had a slow leak in one of my tires, and I arrived about 10 minutes early. They took my car straight back and fixed the leak in my tire for absolutely free, all in less than 20 minutes.Very friendly and welcoming staff and I will definitely be returning if I experience any other problems.
Good deal on tires
Slow...slow...slow. With Covid...you are expected to stay in your car when you pull up...I waited for someone to come out...no one did. I called them...it took 3 times for someone to pick up as their phone simply hangs up on you......only to be told that I would need to wait for more than 3 hours for a simple nail in my tire to be removed.They really need to figure out how to get people in and out quicker. I went to their competition and was in and out in less than 30 min. No appointment necessary.
Clean and welcoming. Large wait area.Great staff. Great and quick service every time.I recommend booking appointment online because it can get very busy.
Love this place, always taken care of in a timely manner, professional and save money
Multiple staff available in red running around like chickens with their heads cut off with little to no regard for waiting customers.
Great, speedy service. I got service and a show, as the guys working on my truck had a playful back-and -forth. Some people find it unprofessional, but I appreciate real people. Great job guys!
I have had 4 different cars serviced at this location over the past 3 years and they NEVER let me down. Literally one of the best kept secrets in Lexington. You seriously need to think twice before going anywhere else.
Excellent location excellent and very friendly staff here. They good above and beyond to server custom. Free tire repair wow.. that great person spent almost 30 mins to fix my tire and charge was zero. He treated us very well and timing was great too. Took care in time what they promised. Will definitely give business when I need tire buying from them and also spread great words in my group.Thank you discount tire.
Great price, great service, Jasper was great to work with on getting tires!
If you need a set of good tires or a free tire patch, not to mention customer service is extraordinary. I would definitely go to discount tire on Sunset Boulevard in Lexington South Carolina
Fast, friendly, warranted service, price beating, and free flat tire repairs.
Great work. They were fast and. Respectable
Let me add to the list of positive reviews. Discount Tire: Best service hands down! Best warranty without a doubt! Best prices unmatchable!!!!! I have been to multiple Discount Tires and they are always a 5 star rated business.
Took my wifes car with a flat tire, have used them once or twice before and they patched the tire completely free of charge. I was really surprised and quite happy with how fast it took them (compared to other tire places and shops). Will definitely be back for all my tire needs.
I discovered a nail in my tire one morning, and hobbled down to the store. Jasper at the front desk was very helpful, and they were able to repair my tire and have me back on the road an hour earlier than their initial estimate.
Excellent service helped me with a tire pressure sensor and air all my tires up. Very friendly and helpful. My friend James Carter at 378 motors recommended them.
I was in and out of there in no time and they were able to give me a price quote as well if I decide to go back and get my tires done
Always very good to deal with and helpful. Had a small incident with one of my wheels being knicked a while back, and they did absolutely everything correct to make it right. 100% recommend
Great customer service, free tire rotation, good prices on wheels and 0% interest financing available.
I bought 4 Michelin tires and a month later had a screw in my tire. Took my car to them and got the nail out no charge. Was great service everyone is so sweet. Good looking guys too girls! Very trustworthy mechanic and manager! 2013 Charger is back in the road!
Fast friendly service.
These guys did an awesome job changing out the tires on my Honda Civic type R. Had it done with an appointment in about an hour. The customer service is great also. Jamal was awesome to deal with. Need more places with customer service like this. Its hard to come by these days. The guys changing the tires were great also. Had a special request and they didnt mind. You guys are doing a great job keep it up. I work with the public everyday so if someone needs tires I know where to send them
This was my first time here and the service was amazing! They dont try to scan you and recommend the most expensive tires. Theyre honest good people and I appreciate that.
Excellent experience! I was losing air in both front tires on my truck. when I showed up there was four people in front of me and I was in and out in less than an hour. Thanks for the help Hunter and all the other staff. This is now my go-to place four tires!
The only place I ever buy tires. Convenient. Fast. Affordable.
In and out in less than 30 minutes. Great prices and people. Andre and the crew took care of my tire situation and got me back on the road
I was extremely impressed. Had an appointment for 11:00, drive out with two new tires at 11:38. The staff were extremely helpful, friendly, and honest. I will be back when I get my rear tires replaced.
Friendly staff and great work ethics!
DISCOUNT TIRE STORES is the greatest place to buy tires for truck, car or rv. No one matches their warranty. Warranty includes tire replacement for any road hazard, even if its your fault. Lifetime replacement, balance and rotation. Sounds like I work for them. I dont. I just have had a great experience with them over the last six years. Use ONLY DISCOUNT TIRE STORE tires on my RV and truck. They do what they say. Plus friendly hard working employees. Also make sure you you go to DISCOUNT TIRE STORES with the name in Red. There are discount tire places out there, but they arent DISCOUNT TIRE STORES.
Love this place. Good price on tires and the service was amazing. Really like that you can watch the work being done. My son loved to watch the guys work on our car.
Made an appointment at 730am for a 9am free flat repair service for my trailer tire. Charles greeting me ( walking out the door) as I came to the front door. Told him I wasnt sure if it was true or not what I heard about a free flat repair even though I didnt purchase the tire from the chain. He said it was indeed true. Took me to a diagram and showed me what parts could be repaired if damaged. Helped me get the dirty (muddy) tire out the trunk, washed it off and with the technician inspected the tire. 10 minutes later he said he found a puncture, that it was repairable and if asked if i wanted to wait, leave a number or what. 10 minutes later the repair was complete and technician rolled it to my trunk. Clean, safe facility. FREE wireless Internet with outlet to charge laptop. Got me back in service in less than an hour. Friendly, knowledgeable, safe and FREE! New lotal customer established 6.12.2019.
Almost a 5 star.. we were traveling and told it would be a 2 hour wait. We waited over 3 hours! Staff is extremely friendly though😃
Great experience from start to finish. Jamal helped me pick a set of 4 new tires and I couldn’t be happier! Wonderful customer service. Will always use Discount Tire for all our tire needs from now on!
Great Service!! Thomas took the time to listen, then did the right thing by replacing 2 of my tires with a helpful and friendly attitude. Customer service is important to these guys and they’ve won my repeat business.
Another great place. Fixed my tire for free. Nice staff. Fast and clean
Went in for 4 new tires. Turns out tires had enough tread for awhile. Needed a new sensor. Honest business. Who can ask for more.
Charlie was quick to attend to my needs for a rotation but also let me know of a tire issue that I was unaware of at that time. Mike M explained what they did and informed me of the process. I will definitely go back to this location! I was treated extremely well.
Great Quality tires and Great prices. Came here after I got a flat coming home from vacation. Glad I did. Moose took really great care of us and made the experience a pleasant one. I ended up getting four new tires, because the price was so great, and I was in and out in less than 45 minutes. The staff was friendly and knowledgeable and not trying to push me to buy anything I didnt need. I will definitely be coming here in the future. Thanks guys!
Fast friendly service and reasonable prices
I did an online order for rims and tires, which turned out to be a huge mistake. I have always had great service at Discount Tire but this is the second time this location has let me down.The first visit, I was only having my routine tire rotation after I had them replaced at the Killian location but moved closer to the Sunset Blvd location. I had a morning appointment and after waiting a hour I noticed my car wasnt even touched. So I left without getting my car serviced.Flash forward to today. I have had my tires inspected by two other car places prior. And I made an order online so my desired tires and rims would be in store by the time my appointment got here (instead of having to choose only what was in stock). Well, I never heard from anyone until my car was ready, but apparently one of the mechanics slipped up and mentioned they did not check the condition of my tires before replacing them. Their excuse was they received and fulfilled the order. Common sense would tell you that if youre replacing a tire, and you notice nothing seems to be wrong with any of them, you would give the customer a heads up. Unfortunately, the people who work there told me they didnt know the reasoning I was replacing the tires so they didnt say anything. Tell me this - who replaces any tire if there is nothing wrong with it?Moral of the story is, if you make a order online here, dont expect this location to go out of their way to be in your best interest. They just want the order done, so they can check their boxes to move on to the next one.Im only giving them 2 stars because at least the manager wanted to work with me. But I was already inconvenienced by the situation, and would be further inconvenienced if they were to try again.Word of advice, if you live in Columbia, stick to the Killian location. You dont have to tell them how to do their job and how to keep the customers best interest in mind simultaneously.
Friendly and helpful service. Its nice when they know who you are (for good reasons) and get you taken care of when you need a new tire.