I went to get dipped nails. An I chose a drown/nude color and Thu did an amazing job! The next day I kept staring at my nails wishing I had chose a different color to go better with my skin tone. I went back and was extremely nervous about asking if I could change my set (willing to pay) they set me up with an appointment time and Thu took off the nails, and redid them. I am SO in LOVE with my new set! Both were awesome, and Thu and everyone went above and beyond with service! I will definitely go back just not to change this set!
I tried this place for the first time today and loved it! When I first walked in I was promptly greeted by someone with a friendly smile. It was a Sunday afternoon and they were a little busy but not too crowded. Since we are living in COVID times, I was very glad to see that everyone was wearing a mask and they practice social distancing by spacing out each customer where there are two to three seats between each one. I also watched them thoroughly clean each seat after the customer left.The overall atmosphere was very calm and relaxing. I got a signature pedicure. The nail tech was very friendly and thorough. I was offered a drink as well. Overall a very good experience
Where do I start with this establishment. I googled and read good reviews. I called. The lady was super friendly. However, the guy who did my nails was super Aggressive and rude. I let him get away with it for about 5 minutes until I had to say something. He did apologize but continued. My nails are super short and ugly. I came back because he forgot to put clear polish on my thumb. The lady who checked me out was so busy playing on her phone she couldn’t even hear my question. I’ll never return. Spending 83 bucks and not satisfied at all.
The first time came here, everyone was so friendly! I’m so in love and satisfied with Ivy who did my nails so fantastic job and thorough! I will come back for this nice service.
I was not happy with my experience at this nail salon. I was there yesterday for about hour and 30 minutes for only pedicure and nail soak off, which was entirely too long. The jel polish doesn’t have gloss to it and now have book another appointment have gel polish reapplied. Each time I spoke to the manager Hayley she had nasty attitude as if she didn’t want to assist me or make things better. I”m definitely not returning back to this salon. I recommend others go to different salon.
My first time coming here was this week and I was referred by someone. I seen her nails twice and asked who is her nail technician and she mentioned Thu. (TU) I forgot how to spell his name. He is amazing at what he does. I was able to get exactly what I wanted. I have been looking for a good nail technician for a while now. I love his work and personality. The guy that did my toes I did not get his name but he was amazing and sweet as well. I will be back for the both of their services. Thank you both!
I usually come to this place for my pedicures! They do such an amazing job!! The crew is so nice makes you feel at home! They are pretty busy but get in you as soon as they can!
This place was so relaxing. There are water features on the walls. They offer drinks too - your choice-soda, wine, daiquiri, water. The staff seem pretty attentive too. Bathrooms were very clean. The whole salon seemed very clean. I’ve only had a pedicure here but they seem to take their time and do it right. The classic pedicure is great...hot stones, foot scrub, massage, lotion...so relaxing!
I have been coming here for over a year and I come like every 2-3months. Everytime I come the price is completely different, and goes up by $15-$20. Im all for service workers making a living wage and I understand that prices can change, but they are just not consistent at all with what they charge for. I came at the end of April 2021 for acrylic nails with a basic design and medium length and the price was $55. I’m back at the beginning of August 2021 and the price for pretty much the same nails are now $75… which is ridiculous. The lady in front/“manager” is completely clueless and rude. She made me prove that the price was $55 back in April, so I had to go through my bank statements and show her a picture of the date I got the nails done. She then “conveniently” couldn’t find this service in her computer after I showed her my bank statements. Absolutely ridiculous and unprofessional. They also use the same tools on different people, which is completely unsanitary and against Texas med board I will not return to this establishment after this incident.
Had my nails done by Thu, he did an amazing job. Made my nails thins exactly how I asked.
Very nice, they did an amazing job. The people working here are very funny and welcoming to the customers. I’ve never had fun and laughed so much during a pedicure before. I 10/10 recommend this place and would definitely come back.
I’ve been getting nails done for over 20 years, but this was my worst experience. My nails just falling apart n breaking from the 1st week. I went n got 1 nail fixed in the first week. Then in the 2nd n 3rd week, all of my nails are broken at one place or another. I think they didn’t put enough layers of the powder so my nails were very thin n flimsy from the start.Then my pedicure was so bad, all the calluses in my feet were there. I did a better job at home myself.
Ivy and thu were amazing!! Thu did my nails and ivy my toes! Great over all
I had an appointment scheduled with Tu for my nails and Diana for my pedicure. Tu does an amazing job doing my nails EVERY TIME. He takes pride in his work and he makes sure once he is done my nails are always flawless. Ms Diana is my go to for pedicures no matter what! She’s extremely efficient with her pedicures and she takes her time to ensure the quality of her work is always top notch! She’s the best♥️
I normally drive to Irving to the NailLounge but this place is across the street from my house. I walked in with a design in mind I showed them and asked if the could do it she said yes. It looks like my design was drawn on with a sharpie marker. However I understand that nail art is subjective but the overall quality of the nails are bumpy and not smooth. The pedicure was ok. I won’t be back for my nails but maybe for a pedicure if I have to🤷🏾♀️ My suggestion is to add more pictures of the nail techs work on their Instagram page and include the name of the tech so that people know who to ask for based on whose work they see.
Love this place. Everyone is so friendly and my nails always look beautiful.
I’ve been coming here once a month for over a year now and they always do good work!!!! Never have to wait long everyone is so friendly and it’s the cleanliness for me!!!!! The sweet young lady that works the front is always so bubbly and nice.
Love this place and technicians, plus the ladies in the front always greet me with a smile and positive attitude.
Joseph is my to go to. Make an appointment and he’s nice and on time. He listens to you and does great nails.
It was great I got a pedicure they did a awesome job I will be back
The most inviting, professional serene atmosphere. Everyone was so nice. Probably the best manicure/pedicure ever. If you want the best ask for DEE and LUCY 😍😍😍😍
First time coming to this establishment and I was treated with exceptional service by Ivy. I am torn because she did such an amazing job. I dont want to share her, but she deserves recognition. 😁 I definently will come back and see Ivy again. Thank You so much for making my experience great!!!
Go see Thu and Diana they are the best. Thu has my natural nils looking so good with my classic French manicure. Miss Diana has to be the best!!! This was the best pedicure I’ve had. They both were very professional!!!!!!
Nikki has done my nails twice and I love them! She is very quick and professional. I told her I like them short and cute— she did a great job.
I got an eyebrow waxing done here as well as a manicure and let me tell you, it ruined the shape of my natural brow so badly that it almost seems intentional. These are supposed to be professionals but honestly Im just glad I have an eyebrow left at all. The woman who did it left a huge uneven divot in both my eyebrows. The people here speak such broken English that Im barely even mad, honestly I deserve it and should have seen this coming when the only words she understood were clean up. Dont go here for any reason whatsoever, there is nothing professional, cheap, or good quality about this place. All this lady had to do was pick up some stray hairs off my brow line, she got wax everywhere, messed up my brow so terribly that it will be a good year before its normal again, and ruined a $40 shirt getting wax all over it. This is the worst experience Ive ever had and I regret ever going here. This is the worst decision Ive made all year and I heavily regret ever setting eyes on this establishment, they not only messed up my eyebrows but ruined my wifes nails so badly that we have to go somewhere else tomorrow just to get them removed and fixed. Seriously even if you are getting a childs nails done for the experience, go somewhere else or do it yourself. I cannot express with words how bad this place truely is.
I have been going to this nail salon for the past 3 years. I have a problem with ingrown toenails and let me tell you, I always ask for Kay! She goes the extra mile to make sure I no longer get ingrowns by cutting the nail before it forms. If you come here, ask for Dr. Kay! You will not find another nail tech like her! ❤️❤️
My sister and I were assisted by Joseph and Nicky today, they are really kind and professionals. They made a really good job! It was our first time at palace nails and we’re definitely coming back.
I went in for my usual pedicure and gel nails refill. My pedicure was going great before polish I asked if I could put my sandals on so not to have to wear their disposable ones. She didn’t understand I guess because she put theirs on me which snapped on my way to nail chair that caused the toes to rub I asked for them to touch up they wiped it and repaired terribly left one smeared I started to ask them to fix it the ignored me. I use to go once a month looking for a new place now
From the front desk to the awesome technicians in the mail salon,I truly loved my first time experience! Margaritas were very delicious 😋 and wasnt a long wait to be seen for both pedicure and full set.
The place itself is really nice. You walk in and are greeted immediately. Like many places they offer type a drink right away and when I went there was no waiting time.Sadly the quality was very poor. I got the dip set. The edges of my nails were not cover with any product at all. And you could still see the product from my old set. She apologized and said she was gonna fix it. Well... the edges were cover alright. The problem now was that when she did another round of the dip powered she didn’t file the product like you need to for it to look like your nail. My nails had a round shape to them. Not only that two of the nails looks so bad at the top and another two were not files straight. I asked another girl to file my nail so it didn’t look too bad and the girl that worked on my nails came back to do it and ended up filing the product away. I just wanted to leave this place and honestly cry because I felt ripped off. I don’t think I should have to work so hard if I’m paying for a service. I was embarrassed by how particular I had to be. I get my nails done every two weeks and this has been by far the worst experience. I did not leave a tip (first time and the two years I’ve been doing my nails) because I honestly thought that I shouldn’t even have to pay for such a horrible service. I work in hospitality and I always try not to judge too harshly because I understand sometimes it’s just not a good day. But I also know that as a manager myself we should always try to make the customer happy. I would have given my customer the set for free or discounted.
This salon looks way better inside than the out side. I have Bi and Leon help me with my nails. The cute acorns are from Leon she is a talented artist. She is the only one I will go to for my designs. Im glad I found a salon thats local and nice. Its gorgeous inside. They even have margaritas. I didnt get one this time. Next time I hope to. Will be back for my polish job. Prices are great for what I got.
Mr. Thu does the best nails ever!! Go see him!!
I know that allergic reactions to wax can happen, it has just NEVER happened to me being, I faithfully get my eyebrows done at least 2 a month. I tried this location before and they did such an amazing job I decided to return. I’m not sure what was so different this experience but later that night my for head seemed to feel irritated . Upon awaking for work the next morning I noticed what seemed as a rash right around my eyebrows. I am 100% sure that it is either the wax or the cooling solution that the employee put on my eyebrows after, but it has been 48 hours after some home remedies I am starting to panic because they have not seem to go away . I honestly just want any helpful advice on solving this irritation to my skin .
My favorite salon! Thu does my acrylic nails and is incredible! He is very detailed and my nails come out PERFECT every time! Definitely make an appointment with him!!
Went here and got acrylics & a pedicure. One week later my nail and the acrylic was already separating and my nail broke. Went back to get it fixed and the rest of my nails starting doing the same. Also I got gel polish and the polish started stripping off as well. I wont go back
Thu always provides the absolute best service. He is so patient does not rush and dies an excellent job!! My go to!!!!!
Joseph is THE BEST....my first time here and I will definitely be back. Thank you for a wonderful experience :)
I walked in on a Friday after work and was immediately seen! The wine is great and environment is relaxing, Jeff did my nails and juan did my pedicure and they both did such great jobs! Definitely leaving here feeling relaxed.
This was my first time coming here and my experience went amazing. I got a great pedicure form the sweetest lady, and then after Ivy came along and did my dip nails. I was in love, and they lasted me a whole two weeks which impressed me with the type of job I work in. Definitely coming here again!
I love Joseph!! He is a great nail technician. He has great knowledge on products, very honest and sweet!! He does my nails very beautiful and doesn’t disappoint every time I see him. Very grateful to meet him and trust him with my nails and eyebrows!! Ladies he is the go to!!
My husband and I came in here today. I got a new set of acrylics and he had a manicure and brow wax. The woman at the front was very friendly, insisting that the simple design I came in with in a photo was something that they could do. Not only could my nail tech, Nikki, not do the design, but my nails are so bumpy and misshapen that Im trying not to be wildly upset. She didnt listen to me, insisting that the reason my right thumb nail is so much wider than my left one is because the nail is just that much more massive (even though they looked about the same size after I told her to fix it). She didnt do the shape I wanted, Im having to file the ends of my nails myself because they haven been cleaned up, and there are massive lumps of acrylic near my cuticles that werent filed down and simply painted over.Meanwhile, my husband was suppose to get his eyebrows waxed after his manicure but they seem to have forgotten about him, as he was left in his chair for about 15 minutes. When he was escorted to the waxing room, the wax technician was asleep in said room.This has been our one and only day off in 2 weeks and we wanted to spend it treating ourselves. Instead we spent over $100.00 only to be incredibly disappointed.
The guy who did my pedicure was amazing. He took his time and was extremely professional. They did my nails and and toes really quickly.
I went in as my first time. I was disappointed and dissatisfied with my manicure. The lady doing my manicure was being so aggressive and unprofessional. She was playing tug of war with my hands. And when I commented about something about my nails she was like “ just wait and let me finish “ . She was an older lady. My nails look ugly and never coming again.
Thu was very professional and did my nails awesome ! Would definitely recommend!
This place us wonderful, my technician, Ivy was very attentive.
Great service. Good work. Price are a little high.
I moved to Lewisville 4months ago and when I tell Joseph has been taking great care of me. He is definitely the go to guy👍👍👍👍 Ive found the perfect nail salon..
Staff are really friendly I paid $170 for 2 pedicures and manicures the gel polish came off in a week
First time coming here and thu did such a great job on my nails, I definitely will be going back and recommend him.
SCAM!! Walked in asked if they had butterfly design lady at the front said they could do it. Got to the tech he said they cant. OKAY. I got BASIC french tip. The tech said it would be $65 i said okay but i needed a better breakdown of the price..Got to the front asked for a breakdown of why $65 the lady at the front told me BASIC FRENCH TIP IS ONLY $45!!! I ASKED WHY AM I PAYING $65 the tech said I TOLD YOU..i said if BASIC IS ONLY $45 why am I getting charged extra( i got square nails nothing fancy) SHE SAID FOR LENGTH( which i get but $20 extra for length is RIDICULOUS) DONT GO HERE SHE TRIED TO SAY FOR LENGTH AND SHAPE UNTIL I TOLD HER I GOT SQUARE. SCAM THE LADY AT THE FRONT OR THE TECH COULDNT EXPLAIN THE HUGE AMOUNT THEY WERE CHARGING ME FOR. WONT BE BACK SMH AVOID AVOID AVOID
Found my new nail place! Joseph did an awesome job on my nails and even gave a few suggestions when I didnt know what to pick. He listened to what/how I wanted my nails done, and actually did it perfectly!😃He made sure I was happy with my nails before I left and also did a great job on my eyebrows!!!😁.Keep doing what you do Joseph!
I love this place. I love everyone in here, the husband and wife who the managers and all the technicians here!!
Thu did my nails he took his time and does such a wonderful job. I highly recommend him.
Love this place. So clean and staff is friendly.
1st time going the guy was young so I wont hold it against him.. will go back
Thu always does my nails! He is the Best!Kay did my pedicure and she is awesome!This place is Awesome! I totally recommend this place!! ❤️
Thu did a great job of my nails! He really takes pride in his work!
WOW! I got my bridal nails done and they EXCEEDED my expectations!!! The service was excellent and my nails are STUNNING. Would return!! My mom also got a mani-pedi and they took such great care of her! She has a special nail that needs a softer touch and she was just so pleased with her experience! 10/10
Ive always had a great experience here and friends I bring along are always impressed. I request Kay for my pedicures because she is amazing at taking care of my ingrown nail problem. Ive honestly never had a better pedicure. All of the staff is clean, friendly and professional though, you cant go wrong.
Love the customer service and how they are always very fast and happy to see us
Do not let Hames do your nailsEach time I went to him in the past my nails broke within 2 days of getting them done. Such a waste of money. Today I went and he was the only one available for ombre nails and tried charging me $10 extra when I refused he grab his stuff and Walked away without finishing my nails very unprofessional. They finally had another guy do my nails he did great. But I will not be returning. You can feel the negative energy when they are laughing and talking about you in their language. Dont spend your money here.
First time here and its an awesome place! Tae was my nail tech and he made sure every nail was perfect. Best nails Ive had before. Great place!
What a pleasant surprise! I have been going to the same place for 3 years but today I decided try a new nail salon today and I am so glad I did. I had Dee as my nail tech and I havent been this happy leaving the nail in a long time. She did exactly what I asked her to do. Great color selection, excellent price, complimentary drinks, and overall a beautiful salon. Im definitely making this my new go to nail place.
Thu was amazing!!! I know my nails will always look their best with Thu behind the job. If you want the best in the business come to Thu.
I give up trying to find a place that can do what the client asks for.
This is the only place I go to. I always have Thu for my acrylic sets & Suemany for my pedicure
I had two guys who were very gentle. However I was supposed to get a head & shoulder massage with the manicure, which he forgot & a crystal in the flower on my toe wa hich the other guy forgot. I brought it to the owners attention and she charged me less for the manicure & fixed the crystal in the flower issue. Everyone was very nice although the margarita was only so-so.
Look at my ombre nails 😍😍 I have been here multiple times and still keep going back. I’ve used multiple nail techs and none of them disappoint. It’s hard to find a nail salon that actually cares and I believe that they do care and always give people there money’s worth. The atmosphere is peaceful and they keep it clean. There pedicures are great and I always get nexgen on my nails. If you are looking for a quality nail salon try this place! They also have a punch card that if you fill it up you get $15.00 off, after my last visit I filled up my punch card and I can’t wait to use it on my next visit.
I treated my ma n nieces to a girls day out. My nail broke the next day and then again later n again two days later. Worst experience. Especially since I spent over 200 in salon.
Thu did a great 😊 job on my nails
Took good care of me and my mom love the work they did and how nice they are at this nail salon
First off, I haven’t even had my nails on for a week and have already broke 7! So I had broken two after just 2 days of having them, and went back got them fixed.. not only did they talk bad about me because I couldn’t remember who did my nails, but they even used the wrong color. 3 days later broke the same ones fixed plus 5 more. I have NEVER had my nails break at the TIPS let alone break when only had them on for a week. It’s a pretty salon, but they do not do pretty / sturdy nails especially for $60! Not worth it. I have paid 75$ for just nails before at my other salon and I have never had this problem before! It’s not the money, it’s the quality to me! Going back to drive 45 mins to my regular nail lady and have my nails done right.
This was my first time to Palace Nails and Joseph was amazing!! He was very personal and did an excellent job on my nails and eyebrows!! Thank you again Joseph!!
Thanks Thu.. I started getting my nails done at this location a month ago. Staff are very friendly ana welcoming. I have not seen them turn anyone away even if the work they are being ask yo do may not be completed by closing.. The inside that the work is done st your satisfaction. I have been pleased with all work this far. Tonight I got my nails 💅 done by Thu..very skilled and friendly . my nails look sexy and superb.
He did a very good job💕
Very relaxing very easy going and fun
I’ve been coming here for over a year now. I love listening to the water falls and the relaxing music while getting my pedicure done. Thu is awesome. He takes his time and makes sure you are completely satisfied! Will keep coming back.
Me and my husband initially liked this nail salon but after 1.5 weeks of having my nexgen the nail chipped and came off. I went back and explained to them, instead of offering a discount they made me pay for a whole new set. Another downside is it’s not well vented, I am pregnant and the fumes were very strong to inhale.